Toyota Sienna Complaints

9,048 consumer complaints on file.

#10946195January 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA A SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945664January 17, 2017
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL I RECEIVED THE RECALL NOTICE FROM TOYOTA EARLY JUNE OF 2016 TO STATE THAT THE PASSENGER SIDE AIRBAG HAS BEEN RECALLED AND THE REMEDY WAS NOT READY. IT HAS BEEN MORE THAN HALF YEAR SINCE THEN, AND THE REMEDY IS STILL NOT READY. NONE OF THE DEALERS HAS IT. TOYOTA HASN'T SENT ANY FOLLOW UP NOTICE SINCE THEN. I JUST RECEIVED ANOTHER RECALL NOTICE FROM TOYOTA LAST WEEK TO STATE THAT THE SLIDE DOORS ON THE SIENNA COULD OPEN DURING THE DRIVING. MY KIDS SIT ON IT EVERYDAY, AND IT IS REALLY SCARY EVEN THOUGH I ALREADY TURNED OFF THE POWER DOOR FUNCTION. EVEN MORE SCARY, BASED ON THE EXPERIENCE OF THE AIRBAG, HARD TO KNOW HOW LONG TOYOTA WILL TAKE CARE OF THIS RECALL. CAN SOMEONE LOOK INTO THE PROBLEM WITH TOYOTA AND URGE THEM TO TAKE THE ACTION AND START REPAIRING ALL THE CRITICAL RECALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945814January 17, 2017
STRUCTURE:BODY
TOYOTA NOTIFIED ME TODAY 1/17/17 OF A RECALL DATING BACK TO NOVEMBER 22, 2016. THERE IS STILL NO REMEDY FOR THE RECALL, WHICH POSES A SERIOUS SAFETY ISSUE. MY CONCERN IS DRIVING THIS VEHICLE UNDER UNSAFE CONDITIONS, WITH THE POSSIBILITY OF SOMETHING DIRE OCCURRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945819January 17, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. WHILE DRIVING UP A HILL, SMOKE ENTERED THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE. THE FIRE EXTINGUISHED ON ITS OWN, BUT THE VEHICLE WAS DAMAGED EXTENSIVELY. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND A COLLISION CENTER TO REPAIR THE DAMAGES. THE MANUFACTURER TOWED THE VEHICLE TO A DEALER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 03/15/17*LJ *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10945846January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED A BROKEN LEFT WRIST AND HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LOWER BACK, NECK, RIGHT SHOULDER, AND RIGHT ARM INJURIES THAT REQUIRED MEDICAL ATTENTION. THE REAR PASSENGER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INSURANCE LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10945468January 16, 2017
UNKNOWN OR OTHER
IN AUGUST 2016, THE CABLE TO OUR POWER SLIDING PASSENGER REAR DOOR BROKE WHILE ON VACATION. UP TO THIS POINT THE DOOR MADE A LITTLE "GROANING" SOUND WHEN OPENED BUT IT NEVER FAILED TO WORK. AFTER THE CABLE BROKE, WE WERE ABLE TO OPEN THE DOOR MANUALLY FOR ABOUT 1 WEEK, THEN THE DOOR STOPPED OPENING. AFTER RESEARCHING THE INTERNET, THIS IS A COMMON PROBLEM. TOYOTA HAS OFFERED A FIX TO VEHICLES 9 YEARS OR YOUNGER FOR SPECIFIC YEAR VEHICLES. OURS IS TOO OLD. IF THIS IS A COMMON PROBLEM, WHY IS THE REPLACEMENT OF THIS CABLE PRIOR TO BREAKAGE A NOT REQUIRED MAINTENANCE ITEM? I FEEL THIS IS A SAFETY ISSUE SINCE IF WE ARE EVER IN AN ACCIDENT THAT REQUIRES A FAST EXIT FROM THE VEHICLE, ANYONE SITTING IN THE THIRD ROW WILL HAVE A DIFFICULT EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945591January 16, 2017
SUSPENSION
SUSPENSION COIL SPRINGS BREAK AT VERY LOW MILEAGES (AROUND 40K OR 50K MILEAGES) IMPAIRING RIDE, STEERING AND BRAKING MAKING THE VEHICLE UNSAFE TO DRIVE. BESIDES THE SUSPENSION COIL SPRINGS CORRODING, THERE SEEMS TO A LARGER PROBLEM OF THE ENTIRE UNDERBODY CORRODING WITH THE TOYOTA SIENNAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945361January 15, 2017
AIR BAGS, STRUCTURE:BODY
WAS ASKED TO STOP USING MY PASSENGER FRONT SEAT MANY MONTHS AGO AND STILL THERE IS NO REPAIR FOR THIS PROBLEM. NOW I HAVE RECEIVED A NOTICE THAT THE POWER SLIDING DOORS SHOULD NOT BE USED WITH THE POWER ASSIST, THEY ARE VERY DIFFICULT TO OPEN AND CLOSE MANUALLY. THIS VEHICLE IS NOW VIRTUALLY USELESS. MY WIFE WILL NOT BE ABLE TO USE THIS VEHICLE BECAUSE THE POWER DOORS HAVE TO BE OPERATED MANUALLY AND NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. THIS IS RIDICULOUS. TOYOTA SHOULD SUPPLY US WITH A VEHICLE THAT ACTUALLY FUNCTIONS UNTIL THIS REPAIR IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945408January 15, 2017
STRUCTURE:BODY
PASSENGER SIDE SLIDING DOOR HAS SNAPPED CABLE. VAN WAS PARKED AND BUTTON WAS USED TO OPEN DOOR. HEARD POP/CRUNCH SOUND. WAS ABLE TO FORCE DOOR SHUT. DOOR IS UNABLE TO BE OPENED AND REMAINS CLOSED; EVEN WHEN POWER SLIDING DOOR OPTION IS TURNED OFF. NO DAMAGE SEEN INSIDE OR OUTSIDE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945426January 15, 2017
AIR BAGS
MY VAN USES A TAKATA AIRBAG THAT I NEED REPLACED IMMEDIATELY, I AM SCARED FOR MY FAMILY DRIVING THE VAN. NEWS MEDIA HAS SHOWN HOW DANGEROUS THIS DEFECT IS AND HOPE TO GET THIS ISSUE RESOLVED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945260January 14, 2017
AIR BAGS
TAKATA RECALL I URGE THE NHTSA TO FORCE TOYOTA TO ACCELERATE THE REMEDY PROCESS WITH RESPECT TO THE TAKATA RECALL. I WAS FIRST NOTIFIED OF THE ISSUE IN MAY OF 2016 AND AM STILL WAITING FOR A REMEDY SEVERAL MONTHS LATER. EVERY DAY TOYOTA DELAYS FIXING THIS ISSUE PUTS MY FAMILY AT RISK OF A SERIOUS INJURY OR DEATH. PERHAPS FORCING TOYOTA TO PROVIDE RENTAL CARS TO THOSE AFFECTED WOULD HELP TO EXPEDITE THEIR ROLE IN THIS RECALL. POTENTIALLY HAVING TO WAIT TILL 2019 FOR A FIX IS ENTIRELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945152January 13, 2017
AIR BAGS
TAKATA RECALL - WE'RE IN ZONE A BUT CAN'T GET ANY ANSWERS AS TO WHEN OUR AIRBAG WILL BE REPLACED. VAN IS USELESS AND UNSAFE TO DRIVE IN ITS PRESENT CONDITION. WHERE ARE OUR CONSUMERS' RIGHTS AND PROTECTION? WE NEED THIS VEHICLE AND CAN'T AFFORD FOR IT TO OUT-OF-SERVICE INDEFINITELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945187January 13, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND AN UNKNOWN ONE FOR THE SLIDING DOORS. THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944480January 12, 2017
ELECTRICAL SYSTEM
DASH LIGHTS AND GAUGES ALL GO OUT AND HEAD LAMPS GO DIM. TOOK IT TO DEALER WHO COULD NOT DO ANYTHING AS THE PROBLEM WAS NOT HAPPENING AT THAT TIME. STARTED WITH ABOUT 8500 MILES ON CAR AND I WOULD SAY IT HAPPENS ABOUT TWICE A WEEK OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944681January 12, 2017
SERVICE BRAKES
VEHICLE WAS IN REVERSE BACKING OUT OF AN INCLINED DRIVEWAY INTO A CULDASAC. THE BRAKES WOULD NOT ENGAGE TO STOP THE CAR. THE DEALERSHIP TOWED THE CAR AND EXAMINED IT. THEY SAID THEIR WERE 8 CODES THAT WERE SHOWING. THE DEALERSHIP SPENT A DAY EXAMINING THE CAR. THEY TOLD US THEY FOUND NOTHING WRONG. THEY GAVE US NO PAPERWORK DETAILING WHAT THE CODES WERE OR WHAT THEY HAD DONE TO CHECK THE CAR. THEY SAID THE CAR WAS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944247January 11, 2017
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT BECAME STUCK. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,296.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10944308January 11, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 AND 16V340000 (STRUCTURE, AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944134January 10, 2017
STRUCTURE:BODY, STRUCTURE
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/09/17 *BF THE CONSUMER STATED HE/SHE EXPERIENCED AN ISSUE WITH THE DOOR OPENING/CLOSING. UPDATED 03/01/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944183January 10, 2017
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 16V858000 (STRUCTURE: BODY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944194January 10, 2017
STEERING
PASSENGER SIDE RACK AND PINION LEAKING FLUID WAS DISCOVERED AT DEALERSHIP WHEN VEHICLE WAS IN FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna