Toyota RAV4 Complaints (2025)

106 consumer complaints on file.

#11698615November 10, 2025
VISIBILITY/WIPER
The windshield is warped and distorted. The dealership also told me that they can also see the warp in it. The original windshield was replaced, and the new one also has the same issue. The brand engagement rep I spoke with at Toyota told me that he has received multiple calls about the windshield issue. This vehicle was purchased 7/30/2025, and only has 271 miles on it and is on the original tank of gas. I have to rely on other people to give me rides places, as I am unable to drive this vehicle. The safety risk is due to the dizziness, nausea and migraine it causes me to drive it. My eyes feel like they are going cross eye, and I have to look out the driver's side window to get any kind of relief, which isn't allowing me to be alert while driving. This causes a huge issue for my safety as well as others. The Toyota Brand engagement rep that I spoke with said it is an issue and he has received multiple calls about it. The dealership has also acknowledged that they were able to see the defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698009November 6, 2025
STRUCTURE:BODY
The power rear liftgate will close on a person or object and cannot be stopped except if one presses on a very specific part of the edge of the liftgate, towards its center. This happens no matter how much upward force is applied to the area of the pull handles and the edges. When my wife pulled the handle, the liftgate closed with force that she could not resist. This obviously creates a serious safety hazard for small children, pets, or really anyone trying to close the liftgate or who may have inadvertently hit the button or pulled the handle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697446November 4, 2025
UNKNOWN OR OTHER
The vehicle's CarPlay is malfunctioning, showing incorrect vehicle location and navigation directions. The vehicle's screen often shows incorrect location and directions, and changes directions as it updates where it thinks the car is. This is available for inspection upon request. The safety of the driver and passengers is put at risk because the screen showing incorrect location and directions causes a constant distraction, taking your eyes away from the road to figure out if the map is showing you the correct location or not. Sometimes, when the carplay is looking for the correct location, the map spins around and shifts location which is also distracting even when you try to ignore it. The consistent distraction this causes while trying to navigate through unknown streets has caused both my wife and I to get lost, take the wrong turns, or get stressed and confused while driving because we don't know what the directions are telling us, or we don't know if we are following the right directions. We are worried we will hit a car or person during these times of confusion. This has been repeated multiple times at Toyota dealership and is a known issue acknowledged by Toyota corporate. The vehicle has been inspected by Toyota's regional technician who installed an unreleased software update at my last visit, but the problem persists without improvement. There isn't a warning sign. I have requested a replacement or reimbursement for this vehicle from Toyota but their Dispute Resolution team says I have not given enough opportunity for Toyota to repair the car. I then brought the car back in and they kept it for three weeks and installed an unreleased software update. The loaner car they provided me was the same car different year and had no carplay issues. I am trying to bring it back but the dealership cancelled my appointment telling me they won't accept the car because they can't fix it. I am trying to escalate again to corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696474October 29, 2025
VISIBILITY/WIPER
The multifunction display does not automatically dim at night as indicated in the manual and in the settings. The display stays at the level manually set. This means that it can be so bright at night that the driver is blinded to the road ahead which could lead to an accident. It is very difficult and unsafe to try to dim it manually while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694646October 21, 2025
POWER TRAIN, SERVICE BRAKES
With the car stopped & the transmission in the Drive or Reverse position with foot off the brake pedal: 1. Pushing the Power button once to turn the car off results in the transmission automatically shifting from Drive or Reverse to Neutral without automatically setting the Parking Brake. 2. If the car's front-end is on a slope pointed up-slope the car will freely roll backwards. If the car's front-end is pointed down slope the car will freely roll forward. The above sequence is very dangerous when on a steep slope. This problem was first experienced in a Home Depot parking lot that was uneven. Parked with the nose up-slope in a small depression. The Power button was pushed while the transmission was still in the Drive position & the car immediately started rolling backwards. Fortunately, nobody was behind the car. I quickly pushed the brake pedal to stop the rolling. The proper way to shut off the car, of course, is to put the transmission in the Park position first, which automatically engages the Parking brake, confirmed by a light on the manual Parking Brake switch. I also own a 2007 Prius, bout new. That car has a paddle trans lever, Parking Brake & Power switches. The parking brake is all mechanical with a parking brake pedal. Whereas the 2025 RAV4 does NOT have a parking brake pedal -- it has a switch. Pushing the Prius' Power Switch (off) automatically locks the transmission regardless of the trans mode (D, R, N) such that the front wheels lock& the car will not move, regardless of the parking brake setting. Thus, the Prius is intrinsically safe with locked front wheels unable to turn on a slope regardless of the parking brake setting. I discussed this with Toyota & my dealer. The dealer reported another customer had also complained about this problem. Toyota quickly closed my complaint #251006003193 with no explanation stated. See the attached PDF doc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694888October 21, 2025
ELECTRICAL SYSTEM
component: main engine wiring harness. cause: rodent caused damage: the rodent severely damaged this component and made the vehicle inoperable. fix: required the replacement of this component. insurance covered the 8,500 repair bill (minus deductible). a check engine light appeared eventually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694718October 21, 2025
UNKNOWN OR OTHER
During an AWS outage on 10/20/2025, the connect app which can turn on or off the vehicle, unlock/lock doors, etc had issues where it performed an unlock on our vehicle 5 times in 24hrs without us doing anything. Key fob was in sleep mode / low power mode (cannot signal vehicle). Reports of this happening to others found online, but Toyota dealership states no reports on any of this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692089October 8, 2025
TIRES
The contact owns a 2025 Toyota Rav4 equipped with Michelin Tires, Tire Line: Primacy A/S, Tire Size: 225/60/R16, DOT Number: (N/A). The contact stated while driving 70 MPH, the rear passenger’s tire detached from the rim. The contact stated that the failure had occurred while driving on a three-lane highway. The vehicle was driven over to the shoulder of the roadway. The contact inspected the vehicle and noticed that the passenger’s side rear tire had detached from the rim. Roadside Assistance was contacted and replaced the wheel with the spare tire. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that without a part of the tire, no assistance would be provided. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691384October 4, 2025
UNKNOWN OR OTHER
I was driving on CA Highway 20 on Thursday afternoon, Oct. 2, when the sunroof spontaneously shattered. I was not driving under a bridge or overpass or tree. There were no vehicles directly in front of me. I heard a loud pop, like an exploding bottle, but could see no damage inside the car. Within a few miles, glass was flying off the roof and striking cars behind me. That's when I pulled off the road and saw the roof was shattered. The shape of the break mounded up in the middle, implying the roof had broken upward. There were no rocks inside on the sunroof cover, nor any other debris than shattered glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690029September 26, 2025
SERVICE BRAKES
Stopped to allow a car to pass. Once the car passed, there was acceleration of the engine but the car would not move. When the car gear was changed to park and then back to drive, it would not move. In order to get the car out of the traffic lane, the car was placed in neutral but the car brakes were locked. All this time the red 'park' on the dash and the red button on the console kept flashing. We called AAA and they arrived in 40 minutes. The man got in the car and stated they sometimes reset themselves. The car did start and he was able to drive it as the brakes were no longer locked. We took it to Toyota of Orange but they were unable to find the cause. They stated that they elevated this incident to a test case. TA252650358 This car only has 2,689 miles on it !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687931September 17, 2025
UNKNOWN OR OTHER
Unintended/unwanted sudden acceleration - we are aware of this happening 5 times while I was driving, all times coasting to proceed into a turn. (I DO NOT DRIVE WITH 2 FEET). In each instance, while coasting my right foot covered (above) the brake pedal. BOTH feet were off the gas and brake pedal. Tachometer suddenly and rapidly spiked and car appeared/sounded like it would surge forward. In hopes of avoiding this sudden surge forward, I quickly put car in neutral and applied brake. Car slows and tachometer returns to normal. Brought to dealer, they stated from black box inspection that I was applying brake and gas simultaneously. THIS IS NEARLY IMPOSSIBLE FOR ME; as I demonstrated to folks at dealer I physically cannot do this without causing the arthritic pain in my ankle/foot to rise to a very noticeable level. The pain would be prolonged while doing what they claimed I was doing. I vehemently deny their explanation for these occurrences. No accidents occurred, nobody was injured (in these incidents). Obviously those in my car and others near my vehicle on the road should this happen again could be injured. No warning lights, messages etc were displayed. Sporadic occurrences. Purchased vehicle July 11,2025, first occurrence (I noticed) at July 31, 2025. Dealer stated their case is closed on this as of 9/04/25. Today 9/17/25 another occurrence happened. Car is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687272September 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Toyota Rav4. The contact stated that upon leaving the keys in the ignition overnight, the battery was drained. The contact stated that the jumper cables were in a compartment located inside the trunk. The contact stated that due to the battery failure, the contact was unable to unlock the vehicle. In addition, there was no keyhole for the trunk of the vehicle. The contact entered the trunk through the inside of the vehicle; however, the compartment where the jumper cables were located had failed to open due to the battery failure. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687049September 13, 2025
EXTERIOR LIGHTING
Back up camera delay in lighting up when car is started
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686284September 10, 2025
POWER TRAIN, VISIBILITY:REARVIEW MIRRORS/DEVICES
The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that the vehicle jerked abnormally while driving at slow speeds with the transmission shifting gear. Whenever the accelerator pedal was released, the vehicle jerked abnormally. Additionally, the rear-view digital mirror was inoperable. There was a black spot on the mirror. No warning lights were illuminated. The contact stated that an unknown local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a complaint for the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685893September 9, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 9/5, a car darted out in front of me while I was traveling straight at 45 miles per hour. I hit the brakes but t-boned him. The car then spins around and hits me again on the passenger quarter panel. No emergency brake, precollision no warning light came on. The airbag didnt deploy. I hit my chest on the steering while and my head on the window. The seat belt didnt lock me down. I purchased the brand new Rav4 a week prior.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11681180August 17, 2025
STRUCTURE:BODY
I noted the body is made up of soft materials that slightly bend when push lightly with hand. I put a magnet to see if it’s made up of metal but noted a weak attraction of the magnet to the body. When I used my buttock to push the door to close ( my hands were not free and held several grocery bags), my buttock sunk to the part of the area I pressed on. I heard and felt the bending and clicking sound of plastic then it lifted back to its shape. I almost lost my balance since I’m not expecting the door that soft. I was scared that I dented the door. So how safety is this 2025 RAV4 ? We also have 2023 RAV4 of same model XLE AWD Premier. I wonder what will happen if it has accident with another vehicles on the road. With this body materials will save me from any kind of collisions ? I just noticed this brought by my experience today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676482July 27, 2025
TIRES
I was driving on the Highway at 70 mph and the rear passenger tire blew out. Thank God I was able to stopped the car safely and no one was injured. It was a scary moment and it is still is.My safety and other was at risk It is a brand new car with only 4397 miles. I took the car to the dealership and they replaced the tire. They found NO indications of a puncture or road hazard. Tire split at the shoulder and sidewall. Tire description Dunlop Grantrek 225/60 R 18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670737July 2, 2025
TIRES
The contact owns a 2025 Toyota RAV4 equipped with Dunlop Tires, Tire Line: Grand Trek PT20, Tire Size: 225/60/R18, DOT Number: (N/A). The contact stated that while driving approximately 5 MPH and depressing the accelerator pedal, the contact stated that there was an abnormal clicking sound coming from the rear driver’s side tire. Upon inspecting the vehicle the following morning, the contact became aware that the tire was flat. The local dealer was contacted. The contact stated that the tire was taken to a tire repair shop, and it was determined that the tire could not be repaired, and a stone was removed from inside of the tire. The tire was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662941May 24, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
Enter water when open doors after to rain. All the doors. Dealer in Puerto Rico not resolver problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661600May 17, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Check engine light came on as well as hybrid malfunction message. While on the highway could not accel or go past 60 mph, gas pedal would then not work and speed went down, I pulled car over to breakdown lane and car abruptly stopped and would not move. Many warnings flashed and car needed to be towed. Temperature rose and ignition messages came up, steering wheel locked and car was not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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