Toyota FJ Cruiser Complaints

908 consumer complaints on file.

#10521601June 25, 2013
POWER TRAIN, SUSPENSION
I BOUGHT THIS CAR WHEN THE MILEAGE WAS 36000. I STILL OWN THIS TRUCK, THE PROBLEM I HAVE WITH THIS VEHICLE IS TOO MUCH NOISE COMING FROM THE REAR SIDE. I TOOK IT TO TOYOTA DEALER AND WAS TOLD THE BEARING IS BAD ON ONE SIDE OF THE WHEEL. I GOT BOTH REAR BEARING REPLACED BUT THE NOISE REMAIN THE SAME.I TALK TO TOYOTA BUT NO FIX AT ALL. STILL DRIVING IT WITH EAR PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515891June 9, 2013
STRUCTURE:BODY
2010 TOYOTA FJ CRUISER; THE HOOD LATCH KEEPS RELEASING THANKS TO THE SAFETY CATCH IT HASN'T OPENED ALL THE WAY YET. THIS HAS HAPPENED THREE (3) TIMES ALREADY ON THE HIGHWAY I AM GOING TO HAVE TO TIE IT DOWN I CANT FIGURE WHAT IS WRONG WHY IT STAYS SHUT FOR SOME TIME THEN JUST HAPPENS TO OPEN AND I CAN SEE THE HOOD BOUNCE UP AND DOWN.THIS COULD CAUSE A REAL PROBLEM IF THE SAFETY CATCH FAILS AS WELL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513678May 27, 2013
POWER TRAIN, SUSPENSION
LOUD GRINDING SOUND COMING FROM THE BACK OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513145May 22, 2013
SEAT BELTS
TOYOTA IS RISKING LIVES WITH THE FJ CRUISER - OWNERS ARE CURRENTLY DRIVING WITH A RISK OF NON-FUNCTIONAL SEAT BELTS. AFTER RECEIVING A RECALL NOTICE IN THE MAIL ON MONDAY, 5/20, I CHECKED THE TOYOTA WEBSITE AND FOUND THE FOLLOWING INFORMATION ON THE LOGGED-IN OWNER SITE: THIS IS AN IMPORTANT SAFETY RECALL. PLEASE CONTACT YOUR AUTHORIZED TOYOTA DEALER AND SCHEDULE AN APPOINTMENT TO PERFORM AN INSPECTION AND INSTALL REINFORCEMENT BRACKETS ON BOTH DOORS ACCESS AT NO CHARGE TO YOU. BASED UPON THE INSPECTION, IN LIMITED CASES, THE SEAT BELT RETRACTOR(S) AND/OR ACCESS DOOR(S) MAY BE REPLACED. I IMMEDIATELY MADE AN APPOINTMENT FOR THAT SAME AFTERNOON. I HAD TO ARGUE WITH THE DEALER THAT THE BRACKETS WERE REQUIRED (THEY WANTED ONLY TO PERFORM THE INSPECTION AND STOP THERE IF NO CRACKS WERE PRESENT). AFTER FINALLY AGREEING THAT YES, THE BRACKETS NEEDED TO BE INSTALLED (THEY HAD 'MISREAD' THE PROCESS FLOW CHART! THEY DON'T APPEAR TO HAVE HAD ANY TRAINING ON WHAT COULD POTENTIALLY BE A LIFE-THREATENING SITUATION FOR THEIR CUSTOMERS), THEY SAID THEY HAD NONE IN STOCK AND WOULD ORDER THEM TODAY. THIS MORNING THEY CALLED ME AND SAID THAT TOYOTA HAS "BLOCKED ORDERING OF THOSE PARTS" - AND SUGGESTED THAT IT MIGHT BE BECAUSE THE SOLUTION DOESN'T WORK. CURRENTLY WE ARE DRIVING VEHICLES THAT DO NOT MEET MINIMAL GOVERNMENT SAFETY REQUIREMENTS - BOTH THE DRIVER AND FRONT PASSENGER ARE IN DANGER OF HAVING SEAT BELTS MALFUNCTION DURING AN ACCIDENT. THEY SHOULD BE PROVIDING SOME TYPE OF RELIEF (E.G., LOANER CARS UNTIL THE ISSUE IS RESOLVED). THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513034May 21, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THERE WAS A WHEEL CHAIR LIFT INSTALLED IN THE VEHICLE AND WHEN IT WAS BEING UTILIZED, THE REAR BUMPER WOULD SINK TWO INCHES. THE FRONT END OF THE VEHICLE WOULD RISE BY TWO INCHES. THE TOTAL WEIGHT FOR THE WHEEL CHAIR LIFT AND THE WHEEL CHAIR WAS 300 POUNDS. THE WEIGHT CAPACITY FOR THE VEHICLE WAS LABELED AS 500 POUNDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER NO ASSISTANCE WAS OFFERED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 41. THE CURRENT MILEAGE WAS 3,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512901May 20, 2013
SUSPENSION
AS THE VEHICLE GOES BETWEEN THE SPEED 61 AND 68 THE STEERING WHEEL WOULD VIBRATE AND SHAKE ABOUT 2 TO 3 INCHES.I WENT TO TWO TOYOTA DEALERS AND THEY BLAME THE TIRES .I BROUGHT FOUR NEW TIRES WITH NO SUCCESS.PLEASE HELP... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509449April 24, 2013
VISIBILITY/WIPER, STRUCTURE:BODY
WHEN DRIVING IN SNOW CONDITIONS THE WINDSHIELD WIPERS BUILD UP AMAZING AMOUNTS OF ICE. I SPOKE WITH DEALERSHIP AND THEY CLAIM IT DOES THAT BECAUSE OF THE ANGLE OF THE WINDSHIELD. I WAS HAVING TO PULL OVER AND STOP TO BREAK THE ICE OFF MY WIPERS BECAUSE THEY STOPPED CLEARING THE WINDSHIELD AND I WOULD LOOSE VISIBILITY. ALSO, THE UNDERSIDE OF THE FJ CRUISER BUILDS UP AND COLLECTS ICE LIKE NOTHING I HAVE EVER SEEN. I AM A OVER THE ROAD TRUCK DRIVER AND HAVE DRIVEN IN ALL TYPES AND LEVELS OF BAD WEATHER, I HAVE NEVER SEEN ICE BUILD UP LIKE IT DOES ON THE FJ CRUISER.. THE FIRST TIME I THOUGHT IT MIGHT HAVE JUST BEEN A FLUKE BUT IT REPEATED THE ICE BUILD UP YESTERDAY WHEN IT SNOWED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509216April 23, 2013
ELECTRICAL SYSTEM, WHEELS
THE ISSUE STARTED ON 8/23/2012 WHILE DRIVING ON I-95 IN SC, MY 2011 FJ CRUISER TRAIL TEAMS EDITION TIRE PRESSURE WARNING INDICATOR LIGHT CAME ON. THE VERY NEXT DAY, I TOOK MY VEHICLE TO A TOYOTA DEALERSHIP IN WEST COLUMBIA, SC TO HAVE IT INSPECTED. THE DEALERSHIP COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE AS THE LIGHT HAD TURNED OFF THAT NIGHT. HOWEVER, THEY DID DISCOVER AN UNUSUAL AMOUNT OF ERROR CODE MESSAGES FROM THE CPU SYSTEM AND THOUGHT THIS MAY HAVE CAUSED THE LIGHT TO INTERMITTENTLY TURN ON/OFF. THE DEALERSHIP RESET ALL ERROR MESSAGES AND RELEASED THE VEHICLE BACK TO ME. AS IT WAS AN ISOLATED INCIDENT, I THOUGHT THERE WAS NO REASON TO WORRY ABOUT IT. A WEEK LATER, WHILE DRIVING MY VEHICLE ON I-95 IN NC, THE SAME INDICATOR LIGHT TURNED BACK ON, THIS TIME FOR THE REMAINDER OF MY TRIP HOME TO MD. AFTER CONTACTING TOYOTA OF BOWIE TO INSPECT THE ISSUE, THEY FOUND NOTHING WRONG WITH IT AND RELEASED THE VEHICLE BACK TO ME. SOON THEREAFTER, THE SAME INDICATOR LIGHT TURNED BACK ON UNTIL MID-JANUARY 2013 WHEN DRIVING THE VEHICLE TO GA, THE INDICATOR LIGHT TURNED OFF. I HAD THE VEHICLE SERVICED AT I-95 TOYOTA (NEAR BRUNSWICK, GA) AND THEY INDICATED NO ISSUES WERE FOUND WITH THE VEHICLE EVEN THOUGH I ADVISED THEM OF THE INCIDENTS. THEY CONCLUDED THAT WHEN I RETURN HOME TO HAVE THE VEHICLE LOOKED AT THEN. WHILE RETURNING HOME TO MD, THE INDICATOR LIGHT TURNED BACK ON AND HAS STAYED ON EVER SINCE. CONSIDERING I HAVE NOT RECEIVED NOTICE FROM TOYOTA FOR THE SAFETY RECALLS FOR THE VEHICLE, I DISCOVERED THEM THROUGH THE NHTSA WEBSITE AND I HAVE AN APPOINTMENT FOR THIS MORNING TO HAVE A FEW CURRENT RECALLS THAT THE DEALERSHIP KNOWS ABOUT TO BE FIXED AND WILL ADVISE TOYOTA OF ANNAPOLIS (KOON'S) (WHERE I ORIGINALLY PURCHASED THE VEHICLE) OF THE INDICATOR LIGHT ISSUE AND CONCERN. IF ANY FURTHER INFORMATION IS NEEDED, PLEASE DO NOT HESITATE TO CONTACT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509293April 23, 2013
STRUCTURE
THE LEFT FOOT REST FELL OFF WHILE DRIVING AND ALMOST GOT STUCK UNDERNEATH THE BRAKE PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508791April 19, 2013
STEERING, WHEELS, SUSPENSION
VEHICLE HAS A SHIMMY OR SHAKING AS FELT IN THE STEERING WHEEL AT SPEEDS OF 45 MPH OR HIGHER. THIS SEEMS MUCH MORE PRONOUNCED WHEN DRIVING ON A CURVE THAN ON A STRAIGHT HIGHWAY. HAVE HAD THE FRONT TIRES BALANCED BY THE TOYOTA DEALER 3 TIMES SO FAR, AND THE BALANCING IS SPOT ON (I WATCHED THEM BALANCE THEM), BUT SHAKING IN THE STEERING WHEEL STILL CONTINUES. THE TIRES DID NOT TAKE EXCESSIVE WEIGHTS EITHER. I HAVE STOCK TRD WHEELS WITH BF GOODRICH 265-75/16 TIRES - WHICH CAME WITH THE 2013 TEAM TRAILS EDITION. I DON'T BELIEVE THIS IS A TIRE BALANCING PROBLEM, BUT SOMETHING LOOSE IN THE STEERING OR SUSPENSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508336April 15, 2013
SERVICE BRAKES
VEHICLE WAS BROUGHT INTO SHOP WITH VERY HARD TO APPLY BRAKES. VEHICLE HAD BLOWN FUSE FOR A.B.S. AND REPEATEDLY KEPT BLOWING FUSE WHEN INSTALLED. THIS DESIGN OF BRAKE SYSTEM USES AN ELECTRIC MOTOR AND ACCUMULATOR FOR POWER ASSIST AND WITHOUT THIS WORKING IT HAS NO POWER ASSIST. THERE IS NO WAY ANYONE COULD STOP THIS VEHICLE QUICKLY IN AN EMERGENCY SITUATION. I BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. I AM AN A.S.E. MASTER CERTIFIED TECHNICIAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506123April 3, 2013
ELECTRICAL SYSTEM:WIRING
CPSC: I1330412A. 2013 TOYOTA FJ CRUISER. CONSUMER STATED THAT RODENTS HAVE BEEN EATING THE WIRES UNDER THE HOOD OF HER VEHICLE. *LN THE CONSUMER WAS INFORMED THE WIRES WERE MADE WITH SOME TYPE OF SOY, THAT ATTRACTED THE RODENTS AND SO FAR IT HAS COST $800 IN THE PAST TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503410March 18, 2013
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
TL* THE CONTACT OWNS A 2007 TOYOTA FJ CRUISER. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE REAR DIFFERENTIAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE REAR DIFFERENTIAL ASSEMBLY BUT THE NOISE RECURRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503418March 18, 2013
POWER TRAIN
THIS VEHICLE WAS PICKED UP FROM PURCHASE FROM GREATBRIDGE AUTO SALES ON 2/28/13. AT THE TIME OF PURCHASE IT HAD A COMPLEMENTARY 3000MILE/90 WARRANTY. WHEN I DROVE IT OFF THE LOT, IT SHUDDERED AND HAD DIFFICULTY SHIFTING GEARS.. IT IS AN AUTOMATIC TRANSMISSION. THE VERY NEXT MORNING IT WAS INSPECTED BY A KNOWN MECHANIC AND IT WAS DEEMED THE TORQUE CONVERTER. WE CONTACTED THE GM WHO ADVISED US TO CALL THE INSURANCE THAT THEY USE. UPON FILING A CLAIM, THEY ONLY COVER 1000.00 OF WORK IN THAT 3000MILE WARRANTY. BUT THE CAR REPAIR WAS 1700.00. ON TOP OF THAT I CALLED TOYOTA, DID MY RESEARCH FOUND OUT THAT THEY HAVE HAD COMPLAINTS ALL OVER THE INTERNET, FJ FORUMS, EDMUNDS ETC... DESCRIBING THIS ISSUE WHICH CONVENIENTLY OCCURS RIGHT AFTER THE MANUFACTURER WARRANTY ENDS. MY PROBLEM IS THAT TOYOTA, HAS KNOWN ABOUT THESE PROBLEMS AND REFUSES TO ACKNOWLEDGE IT BECAUSE IT IS OUTSIDE OF WARRANTY AND THAT IS ALL THEY WILL SAY..CONSUMER REPORTS HAS STOPPED RECOMMENDING THIS VEHICLE FOR THIS PROBLEM AND NO ONE SEEMS TO MAKE TOYOTA ACCOUNTABLE.IT IS A VERY COSTLY REPAIR FOR A VEHICLE THAT BARELY HAS THE ENGINE BROKEN IN WHEN THE TRANSMISSION IS DISABLED..IT ALSO INTERFERES WITH THE GAS MILEAGE WHICH IS NOT ACCURATE BECAUSE THE ENGINE HAS TO DO SO MUCH MORE WORK WITH THE BAD TORQUE CONVERTER. WE HAVE TAKEN ALL THE STEPS POSSIBLE AND ALL TOYOTA CORPORATE SAYS IS THAT THEY HAVE NO RECORD OF THE PROBLEM. PLEASE HELP *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499859February 24, 2013
POWER TRAIN
THE REAR END OF THE POWER TRAIN (REAR AXEL) STARTED MAKING A GRINDING OR WINING NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499625February 21, 2013
WHEELS, SUSPENSION, STEERING
VEHICLE EXHIBITS STEERING SHIMMY BETWEEN 55-65 MPH, VEHICLE CAN NOT MAINTAIN STABLE PERFORMANCE AT HIGHWAY SPEEDS. TOYOTA HAVE REPLACE BOTH WHEEL AND TIRES AND HAVE THE SAME RESULT. FJ CRUISERS ARE HAVING A PROBLEM, AND TOYOTA WILL NOT DO ANYTHING ON THIS SAFTEY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499350February 19, 2013
SERVICE BRAKES
A VEHICLE PULLED OUT IN FRONT OF ME. I APPLIED BRAKES TO AVOID AN ACCIDENT. APPLICATION OF BRAKES LED TO RIGHT FRONT TIRE LOCK UP AND SKID, WITH STRONG VEER TO LEFT. NO ANTILOCK BRAKE ACTIVITY OCCURRED. WITHIN A WEEK OF THE PANIC STOP ABOVE, THE BRAKES NOW ACTING ODDLY; SMALL BUMPS IN PAVEMENT (FREEWAY EXPANSION JOINTS) WILL CAUSE ABS TO ENGAGE. BRAKE PEDAL BECOMES NON-RESPONSIVE. I CALLED THE DEALER WHO SAID THIS WAS NORMAL BRAKE BEHAVIOR. I PLAN ON SCHEDULING A SERVICE CALL TO DOCUMENT THE ISSUE. I'VE OWNED MANY CARS AND SUV'S - ALL PURCHASED NEW WITH ANTILOCK BRAKES. THIS IS PLAIN SCARY BEHAVIOR; I NO LONGER TRUST THE VEHICLE'S BRAKES AND FULLY EXPECT BRAKE FAILURE AND CRASH IS IMMINENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499349February 19, 2013
STEERING
VEHICLE AFFECTED SINCE NEW. STEERING SHIMMY OCCURS AS VEHICLE APPROACHED 63 AND 68 MPH ON A VARIETY OF ROADWAYS. AT PEAK VIBRATION OR SHIMMY, THE STEERING WHEEL MOVES ROTATIONALLY ONE TO TWO INCHES. ATTEMPTS TO "HOLD" THE WHEEL STEADY ARE UNSUCCESSFUL. THE ENERGY INPUT TO THE STEERING SYSTEM IS BEYOND MY ABILITY TO HOLD. VEHICLE HAS BEEN TAKEN TO DEALERS FOR SERVICE. TIRES HAVE BEEN BALANCED BY TOYOTA AND GOODYEAR. GOODYEAR STATES THE TIRES BALANCE OKAY, BUT BALANCE CHANGES WITH 1000 MILES USE. ALIGNMENT HAS BEEN CHECKED AND FOUND WITHIN SPECIFICATION. LAST ATTEMPT TO REPAIR TOYOTA WROTE "VEHICLE VIBRATION CAN'T BE IMPROVED, OTHER FJ CRUISER'S ON THE LOT USED FOR COMPARISON EXHIBIT MORE SHIMMY AND SHOULD BE REPAIRED." SINCE TOYOTA HAS HAD RECALLS ON THE FJ CRUISER FOR TIRE MOUNTING ISSUES, IT SEEMS THIS ISSUE SHOULD BE EVALUATED. NEWS: RECALLS: TOYOTA FJ CRUISER WASHINGTON, D.C.-- JULY 29, 2006 ' TOYOTA WILL RECALL MORE THAN 9400 EARLY-MODEL 2007 FJ CRUISERS BECAUSE OF POTENTIAL TIRE DEFECTS. NHTSA ALSO REPORTED THAT THE INNER BEAD OF TIRES ON THE FJ CRUISER MAY BE DAMAGED. THE RECALL AFFECTS VEHICLES EQUIPPED WITH BRIDGESTONE OR DUNLOP TIRES. IF A BEAD IS DAMAGED, A BULGE MAY DEVELOP ON THE SIDEWALL OF THE TIRE, AND AIR MAY LEAK. NHTSA NOTED THAT THIS IS NOT A TIRE RECALL BUT A TOYOTA RECALL. CUSTOMERS WILL BE INSTRUCTED TO BRING THE VEHICLE TO THEIR TOYOTA DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496379February 4, 2013
SEAT BELTS
THE PASSENGER SIDEMSEAT BELT WILL NOT RETRACT AND IS NO LONGER A FUNCTIONING SET BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494685January 25, 2013
STEERING
TL* THE CONTACT OWNS A 2012 TOYOTA FJ CRUISER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE STEERING WHEEL BEGAN TO VIBRATE. THE FAILURE RECURRED SPORADICALLY. IN ADDITION, THE VEHICLE WOULD PULL TO THE RIGHT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES FOR THE DEFECT. A FOUR WHEEL ALIGNMENT WAS PERFORMED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED AND BECAME PROGRESSIVELY WORSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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