Toyota Corolla Matrix Complaints

398 consumer complaints on file.

#11319439March 27, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000(AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LARRY H. MILLER TOYOTA CORONA LOCATED AT (1700 W 6TH ST, CORONA, CA 92882) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS NOT PROVIDED INFORMATION AS TO WHICH AIR BAGS WERE AFFECTED UNDER THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319451March 27, 2020
SERVICE BRAKES, ENGINE, STEERING
MY FRIEND WAS DRIVING DOWN SOUTHSIDE WHEN HIS CAR BEGAN TO UNCONTROLLABLY ACCELERATE AND HE LOST ALL HIS POWER ASSIST FEATURES LIKE POWER STEERING AND BRAKES IT CAUSED HIM TO BE T BONED BY A SUV NO AIRBAGS DEPLOYED AND HE ALMOST DIED I JUST WANT THIS TO BE RESOLVED I DONT WANT THIS TO HAPPEN TO SOMEONE ELSE
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11317579March 11, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS ARLINGTON TOYOTA LOCATED AT (4045 LEE HWY, ARLINGTON, VA 22207, (703) 522-6000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315620March 2, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315700March 2, 2020
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
MOTOR VEHICLE SOME PROBLEMS VEHICLE MANUFACTURER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315344February 29, 2020
AIR BAGS
I HAVE OWNED THIS CAR FOR ONLY A FEW MONTHS. I RECIVED THE RECALL FOR PASSENGER SIDE AIRBAG. TOOK TO TOYOTA DEALERSHIP ON DIXIE . I ALSO ASKED FOR THEM TO DIAGNOSE THE SRS LIGHT BEING ON ON THE DASH. I WAS TOLD BY DEALERSHIP I NEEDED A NEW FRONT DRIVER AIRBAG DUE TO A SHORT. I LOOKED BACK AT THE MATRIX RECALLS . AND THERE IS A RECALL ON THE STEERING WHEEL CABLE SSUE THAT IS RELATED TO THE AIRBAG AND THE CIRCUIT OVER HEARING THAT IS RELATED TO AN AIRBAG RECALL ISSUE. I CALLED THE PERVIOUS OWNER AND SHE SAID SHE HAD AN ACCIDENT AND NONE OF THE AIRBAGS DEPLOYED. SHE ALSO TOOK THE CAR TO DEALERSHIP FOR A RECALL IN 2016 AND WAS TOLD SHE NEEDED A NEW FRONT DRIVER AIRBAG. THIS CAR SHOULD BE INCLUDED IN THE CURRENT RECALLS FOR THE ABOVE ISSUE. THIS ISSUE HAS PLACED MY FAMILY AND MYSELF IN AN UNSAFE SITUATION DUE TO THE UNSAFE ,SAFETY EQUIPTMENT. THE SRS LIGHTS COMES ON WHEN THE CAR IS STARTED AND DOES NOT GO OFF. THIS IS THE REASON FOR THE DIAGNOSIS. TOYOTA SHOULD STAND BEHIND THEIR PRODUCT AND CORRECT THE SAFETY EQUIPTMENT FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311187February 24, 2020
AIR BAGS
I GOT THE RECALL NOTICE IN OCTOBER AND STILL HAVEN'T GOTTEN A REPAIR NOR ANOTHER LETTER TO LET ME KNOW THEY HAVE A FIX. I'D REALLY LIKE TO BE ABLE TO HAVE A PASSENGER RIDE IN MY CAR AND NOT HAVE TO RIDE IN THE BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309906February 18, 2020
AIR BAGS
THE AIRBAG LIGHT TURNED ON AND STAY THERE WHILE DRIVING AND WHEN THE VEHICLE WAS STATIONARY. IT WAS RECALLED & REPLACED, BUT IT'S MAKING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309246February 14, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2008 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED FLORENCE TOYOTA 2300 W PALMETTO ST, FLORENCE, SC 29501 AND WAS INFORMED THAT THE PARTS WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308827February 12, 2020
AIR BAGS
I JUST SPOKE WITH TOYOTA REGARDING THE REMEDY FOR THE AIRBAG RECALL PROBLEM. I WAS INFORMED THAT I WILL BE RECEIVING A LETTER SOON THAT STATES THAT THEY STILL DON'T HAVE A REMEDY FOR THIS PROBLEM. HOW LONG CAN THEY GET AWAY WITH POTENTIALLY ENDANGERING MY PASSENGER BY NOT REPAIRING THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308845February 12, 2020
AIR BAGS
SECOND OR THIRD RECALL ON PASSENGER AIRBAG. RECEIVED NOTIFICATION OF CURRENT RECALL (8/2019 OR EARLIER) STATING NO REMEDY AVAILABLE - TOYOTA RECOMMENDS NO ONE SITTING IN THE PASSENGER SEAT - UNREALISTIC IN SETTING OF >6 MO TIMELINE FOR REPAIR. CHECKED BACK (2/12/20) AND TOYOTA WEBSITE SAYS REMEDY IS NOW AVAILABLE; HOWEVER, DEALERSHIP (GLADSTONE, OR) SERVICE CENTER STATES THERE IS STILL NO REMEDY. EXTREMELY UNTIMELY FIX TO A SERIOUS SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308267February 10, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KENDALL TOYOTA LOCATED AT (10943 S DIXIE HWY, PINECREST, FL 33156) AND WAS INFORMED PART WAS NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307671February 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307770February 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V027000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD TOYOTA LOCATED AT 130 PITSFIELD-LENOX RD, PITSFIELD, MA 01240, WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307589February 6, 2020
AIR BAGS
TOYOTA ISSUED A RECALL FOR THE FRONT PASSENGER AIRBAG AUGUST 28, 2019. HOWEVER, THEY STILL HAVE NOT PROVIDED A REMEDY OR TIMELINE FOR A REMEDY, OVER 5 MONTHS LATER. TOYOTA REFUSES TO PROVIDE MORE INFORMATION WHEN I CONTACTED THEM. THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO BE UNABLE TO USE MY FRONT PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307089February 4, 2020
AIR BAGS
IN OCTOBER 2019 I RECEIVED A RECALL NOTICE ADVISING ME THAT THE FRONT PASSENGER AIRBAG WHICH WAS REPLACED IN A PREVIOUS RECALL MAY BE DAMAGED AND COULD CAUSE INJURY IN THE EVENT OF A CRASH. I WAS ADVISED NOT TO ALLOW PASSENGER TO SIT IN THE FRONT PASSENGER SEAT UNTIL THE AIRBAG IS REPLACED. I WAS ALSO ADVISED "THE REMEDY IS NOT CURRENTLY AVAILABLE" AND THAT I WOULD BE NOTIFIED WHEN THE REMEDY IS AVAILABLE. AFTER WAITING 3.5 MONTHS THE REMEDY IS STILL NOT AVAILABLE. IT IS UNREASONABLE NOT TO BE ABLE TO USE THE FRONT PASSENGER SEAT OF MY VEHICLE FOR AN UNLIMITED AMOUNT OF TIME. I HAVE CONTACTED TOYOTA AND THEY SIMPLY TELL ME THERE IS NO REMEDY AVAILABLE YET AND I JUST HAVE TO WAIT. IS THIS LEGAL??? DO AUTO MANUFACTURERS HAVE TO REPAIR SAFETY RECALLS WITHIN A SPECIFIC TIME PERIOD? IF NOT, WHY NOT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302306January 27, 2020
STRUCTURE:BODY, POWER TRAIN, SUSPENSION
I JUST FOUND OUT THAT THE REAR SUSPENSION CROSS-MEMBER (PART # 51206-12190) IN MY 2004 TOYOTA MATRIX IS ABOUT TO FAIL DUE TO RUST. WHILE DOING SOMETHING ELSE MY MECHANIC HAPPENED TO NOTICE THE ISSUE. HE SHOWED ME THE PROBLEM AND SAID IT WOULD BE DANGEROUS TO DRIVE THE CAR. THE CAR HAS LOW MILEAGE FOR BEING 16 YEARS OLD (ABOUT 8K A YEAR). THIS CAR WAS BUILT IN CANADA AND SOLD IN NEW YORK STATE SO IT SHOULD HAVE BEEN DESIGNED TO TAKE MANY YEARS OF WET/WINTER ROAD CONDITIONS. IF MY CAR HAD 16K MILES PER YEAR IT WOULD ONLY BE 8 YEARS OLD. SHOULD A PART THAT HOLDS THE DIFFERENTIAL UP (NOT LET IT DROP TO THE ROAD) GO BAD IN EVEN 20 YEARS ON THE ROAD? I ONLY FOUND OUT ABOUT THIS PROBLEM BY CHANCE. OTHERWISE I COULD HAVE BEEN DRIVING DOWN THE ROAD AND POSSIBLY HAD A FATAL ACCIDENT DUE TO THE REAR PARTS OF THE DRIVE TRAIN DROPPING TO THE ROAD. THE CAR LOOKS FINE OTHERWISE. SO HOW MANY OTHER PEOPLE WHO OWN THE SAME CAR THAT IS THE SAME AGE, OR NEWER OR A BIT OLDER, HAVE NO IDEA THAT THIS PROBLEM EXISTS? IF EVEN ONE OWNER OF THIS CAR HAS AN ACCIDENT CAUSED BY THIS PROBLEM AND IS HURT OR KILLED THAT WOULD BE VERY BAD! AND THAT PERSON COULD HAVE BEEN ME - BECAUSE THERE HAS BEEN NO RECALL ISSUED INTENDED TO CHECK FOR THIS POTENTIAL FAILURE. I HAVE SPOKEN WITH TOYOTA ABOUT THIS ISSUE AND THEY TOLD ME I AM ON MY OWN, THAT THEY COULDN'T/WOULDN'T HELP ME. THE TWO PEOPLE I TALKED WITH NEVER SAID THAT THEY WOULD DO ANYTHING TO BE SURE OTHER TOYOTA MATRIX OWNERS WERE INFORMED ABOUT THIS POSSIBLE RUST ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299337January 14, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) BUT THE REMEDY WAS NOT AVAILABLE TO BE PERFORMED. AN UNKNOWN DEALER WAS CONTACTED WHICH CONFIRMED THE RECALL REMEDY WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298377January 10, 2020
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2006 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE HER HUSBAND DRIVING AT 5 MPH AT A YIELD, ANOTHER VEHICLE BEHIND WAS DRIVING APPROXIMATELY 40 MPH AND REAR ENDED THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE OTHER VEHICLE IN FRONT. NO AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO BOTH HIS LEGS BUT DID NOT REQUIRE MEDICAL ATTENTION. THE WIFE WHO WAS THE PASSENGER SUSTAINED RIGHT KNEE, BACK, NECK, AND SHOULDERS INJURIES THAT REQUIRED MEDICAL ATTENTION AND WAS SEEN AT A HOSPITAL. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE WHERE AN ADJUSTER WAS TO INSPECT THE VEHICLE. A DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11297872January 8, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS ARLINGTON TOYOTA LOCATED AT 4045 LEE HWY, ARLINGTON, VA 22207, (703)522-6000, CONFIRMED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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