Tesla Model Y Complaints

3,785 consumer complaints on file.

#11731681April 16, 2026
VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
The rear camera has failed posing a safety issue when reversing the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731623April 16, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
Hello, I am reporting a safety issue with the Full Self-Driving (FSD) system on my 2023 Tesla Model Y. The vehicle has been taken in for service four separate times for this issue. During these visits, Tesla service technicians were able to reproduce and confirm the problem. I have been explicitly advised in writing by Tesla service not to use the Full Self-Driving system due to safety concerns and to use standard AutoSteer instead. While FSD is engaged, the vehicle exhibits dangerous and unpredictable behavior, including: Crossing over double yellow lines into opposing traffic, Driving significantly below the speed limit (e.g., ~4 mph in a 25 mph zone), Stopping in the roadway without any traffic or obstructions, Swerving within the lane while attempting to maintain position, Hesitation during turns, stop signs and at intersections. Tesla has attempted multiple repairs, including replacing steering-related components and multiple cameras across separate service visits. These repairs did not resolve the issue. At my last service visit Tesla has since indicated that the problem is likely software or firmware-related and that there is currently no available fix, with a recommendation to wait for a future update of an unknown timeline. If their statement is correct, this issue should be affecting every vehicle out there on the same software. At this time, I have been advised not to use a system that controls steering, braking, and acceleration due to safety concerns, and no timeline or resolution has been provided. I am submitting this complaint because the system behavior presents a potential safety risk to myself, passengers, and other drivers, and the manufacturer has not provided a current fix despite multiple confirmed service visits. I am attaching my last service invoice only in regards to this matter where they indicated to not use FSD, but I can provide other documentation showing the replacement of cameras and steering parts as well as videos if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731575April 16, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
The rear subframe wiring harness on my Tesla contains a significant design flaw that creates an unreasonable safety risk. The factory-installed corrugated protective tubing (wire loom) terminates prematurely, leaving approximately 1 inch of critical wiring completely exposed at the connector. This specific harness uses soy-based insulation, which is a known attractant to rodents. Because of the 1-inch gap in protection, rodents have been able to sever the same connector twice within a 30-day period Safety Risk: The exposed wires in the rear subframe harness are responsible for Rear Drive Unit communication / Wheel Speed Sensors / Brakes]. A failure of these wires while the vehicle is in motion could result in a sudden loss of propulsion, unexpected braking, or the loss of stability control systems. This creates a high risk of a collision, particularly at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731428April 15, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, VEHICLE SPEED CONTROL
Incident Date: April 11, 2026 Approximate Time: 6:30 PM Component(s): Unknown (Suspected: Electronic Stability Control, Steering, ADAS) Description of Incident: On April 11, 2026, at approximately 6:30 PM, I was operating my Tesla Model Y on a highway with a self-driving mode engaged. I experienced what appeared to be a sudden, unintended acceleration combined with an erratic "zig-zag" steering pattern across multiple lanes. I am not certain of the technical cause, but the vehicle’s behavior felt like a loss of system control that was not initiated by me or the road conditions. I had to intervene immediately to prevent an accident. Post-Incident Actions and Manufacturer Contact: I have since contacted Tesla Service, and while they confirmed that data for that date exists, my formal "Privacy Data" requests for those specific logs have come back empty or missing the relevant timeframe. Summary of Concern: I am reporting this because I suspect a serious software or hardware malfunction occurred, though I do not have the technical diagnostic to confirm which system failed. The combination of the vehicle’s erratic movement and the subsequent difficulty in obtaining the data logs for this specific window of time leads me to believe there is a potential safety defect that requires investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731343April 15, 2026
WHEELS
Excessive inside tire wear even tough tires are not at tread wear indicator cause dangerous situation. Tesla knows of this problem. And it is designed this way with no camber adjustment to rear suspension
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731275April 15, 2026
SUSPENSION
My 2022 Model Y Performance developed severe front-left inner shoulder tire wear caused by a suspension alignment defect. On 4/7/2026 at 57,974 miles, Les Schwab diagnosed excessive shoulder wear due to alignment issue, deemed the tires unsafe, and required a liability waiver before I could leave (WO #XXX). I drove to Tesla Portland. Tesla’s own ExpressAlign check confirmed the front toe was out of spec, with multiple values flagged red on their equipment. The left front toe was the most severe, matching the wear pattern Les Schwab diagnosed that morning. Tesla charged me $1,874 for four new tires but did NOT perform a corrective alignment. Their own post-install report shows front toe STILL flagged red (left front toe slightly worse than before). They released the car on new tires with alignment still out of tolerance. I had paid Tesla for an alignment in Feb 2025 at 33,261 miles to prevent uneven wear. It failed within 24,713 miles with no suspension impacts or damage. The specific inner shoulder wear pattern, validated independently by both Les Schwab and Tesla on the same day, is consistent with the documented suspension geometry defect in 2020-2024 Model Y vehicles. I request NHTSA consider expanding the scope of recall 21V-835 (Tesla SB-21-31-003), which addressed front suspension lateral link issues on 2019-2021 Model 3/Y, to include 2022+ Model Y vehicles exhibiting the same alignment geometry failure. This is a safety hazard. Les Schwab required a liability waiver. I replaced all four tires as a safety necessity to transport my children. The underlying defect appears to be a factory design or manufacturing issue that Tesla’s alignment service does not resolve. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731248April 14, 2026
STRUCTURE:BODY
Forward storage compartment (FRUNK) is in violation of FMVSS 401. There is no emergency release, neither manual or automatic, installed on this vehicle. Previous year models of this vehicle have an illuminated release button that complies with this regulation. Enclosed in images is an example of previous year models versus what is found in my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731144April 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving using Autosteer feature at 65mph on expressway, attempted to change lanes which caused the cruise control to suddenly turn off causing the car to begin braking hard with traffic behind it. Tesla’s new Model Y has combined the lane keeping and cruise control so if the lane keeping turns off the car suddenly brakes hard from the regenitive brakes. Lane keeping and cruise control should be two separate controls to prevent this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731111April 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The standard cruise control is extremely dangerous. The problem is what I hear is called ghosting. When driving using cruise, and there are no other vehicles nor any other objects such as animals or humans. The car will suddenly decelerate almost to the point of a complete if not overridden by manual takeover. I am under the impression that this is intentionally be done by Tesla, so that you will subscribe to their full self driving service. This can and WILL cause accidents in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730990April 13, 2026
AIR BAGS, ELECTRICAL SYSTEM
**What component or system failed or malfunctioned, and is it available for inspection upon request?** The vehicle experienced a critical failure immediately on the same day of purchase, rendering it not functioning or inoperable. It was deemed to be preexisting from the dealership I bought it from. The battery is malfunctioning affecting the driving capacity and range. --- **How was your safety or the safety of others put at risk?** The failure created a significant safety concern, as the vehicle was not operating reliably immediately after purchase. This placed me at risk of being stranded and potentially exposed to hazardous conditions, including loss of transportation in unsafe or uncontrolled environments. Or stopping while driving. --- **Has the problem been reproduced or confirmed by a dealer or independent service center?** The issue was immediately reported to the dealership, and they acknowledged the problem by agreeing to an exchange of the vehicle due to its defective condition. It was confirmed by a service center of the car's manufacturer. --- **Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?** At this time, the vehicle has inspected by the manufacturer. --- **Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?** Yes, although the manufacturer can't pinpoint when they started but said they had been on since ATLEAST March 10. My purchase was made April 1, undisclosed to me of this huge issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730981April 13, 2026
UNKNOWN OR OTHER
Parked into driveway. Placed car into park. In doing so, car suddenly rapidly accelerated into reverse until I slammed on the breaks. My son was behind the car grabbing something out of the trunk at the time. I could have ran him over if I wasn’t there to slam on the breaks!!! Car was NOT placed into reverse and accelerator was NOT pushed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730815April 13, 2026
STRUCTURE:BODY
The paint on my Tesla Model Y is peeling and delaminating along both sides of the rear trunk/hatch seam, adjacent to the rear glass. The issue appears in the same location on both sides in a symmetrical pattern. There has been no accident, impact, or external damage to these areas. The peeling began gradually and has continued to worsen over time. The symmetry and location suggest this is not normal wear or environmental damage, but a potential defect in paint adhesion or manufacturing at the trunk seam. This condition exposes underlying material and may lead to further deterioration, including corrosion over time. I am reporting this as a potential manufacturing defect affecting durability of the vehicle exterior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730741April 13, 2026
UNKNOWN OR OTHER
Car was on FSD Software version 2026.8.6 Car had trouble centering itself in the lane (so it does a “ping pong effect”) which I believe caused the car to lose control No others cars involved no injuries Lo and behold, 2 days later a software update (2026.8.6.1) to correct this issue is issued by Tesla I have dashcam and footage of the accident which shows car was on FSD and also shows the “ping pong effect”
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730715April 12, 2026
UNKNOWN OR OTHER
[XXX] [XXX] leaving [XXX] through residential gate using Tesla FSD, a car had passed through and the gate was closing. I expected the car to stop, it proceeded at a speed of 10 mph. The barrier struct the rear passenger side of the car. Significant damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11730618April 12, 2026
UNKNOWN OR OTHER
The FSD has been failing more often. Yesterday we took a one00 mile trip and the car twice tried to veer into the side cement barrier, more times than I can count. It breaks hard while we were driving over 55 miles an hour. And two times it weirded left over the double line into oncoming traffic lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730598April 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
The forward-facing camera system, Automatic Emergency Braking (AEB), and Autopilot/cruise control have repeatedly failed on a 2023 Tesla Model Y with approximately 22,000 miles. The AEB system becomes unavailable and the Autopilot disengages without warning, including at highway speeds of 70 mph and city speeds of 30 mph. The active safety systems are functional less than 10% of the time. The sudden, unexpected loss of active safety systems at speed presents a serious risk of accident and injury. The problem has been reproduced and confirmed by an authorized Tesla service center on three separate occasions. Repairs attempted include replacement of the triple forward-facing camera assembly (twice) and replacement of the car computer (HW3) with a firmware update. Despite these repairs, the defect recurred within days of each service visit. A fourth service appointment is now scheduled for the same issue. Warning alerts appeared on the vehicle display prior to each failure, specifically "Camera Blocked" and "Automatic Emergency Braking Unavailable." These alerts were first detected in August 2025 and have recurred through January 2026. All three repair attempts were covered under the manufacturer's Basic Vehicle Limited Warranty, confirming acknowledgment of a manufacturing defect. The vehicle and components have been inspected by the manufacturer's authorized service technicians. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730585April 11, 2026
SUSPENSION
Squeaking (lubrication failure) of the front suspension components, prematurely, are a common and widespread issue with Tesla vehicles. I have approximately 60k miles on my model Y and the front control arms are making noises. Tesla wants to replace a significant amount of suspension components at a high cost, instead of a recall (or creating serviceable lubrication points on these components). The NHTSA needs to hold Tesla accountable for faulty suspension design and lack of maintainability leading to premature failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730480April 10, 2026
TIRES
This is about my tires, follow-up from my previous report ID 11726883 regarding inadequate original tires. Since 1. Tesla was unresponsive to my defective tire issue, 2. Discount Tire insisted on my continuing to drive until all 4 tires reached 4/32" tread depth, and 3. My local tire store, where my Tesla would get towed in the event of a flat while I'm near my home town (since the nearest Tesla dealer is >50 miles away), is unable to access the warranty on the original Continental Contact RX tires. He was originally told that they had to be worn to 2/32", I was advised to call Continental Tires Customer Service and chose the option of Warranty claims. I was immediately advised that Continental does not warranty original equipment tires. I was therefore forced to spend significant extra money at my local tire store, which does not get the volume discounts that Discount Tire gets. It is no longer practical for me to use Discount Tire, an hour's drive down the interstate, for my tire needs. It is further impractical for me to drive on tires that do not provide the safety that I need, despite the fact that Discount Tire would give a credit of approximately $50/tire once all 4 reached 4/32". I also now realize that Discount Tire is providing that credit at their own cost, despite the fact that they told me that the Continental with the TE on it (mine has a T2) is eligible for warranty rebate. They scanned my tires with the hand-held scanner and their computer indicated it was rebate-eligible, though the Warranty was for 40,000 miles instead of the 55,000 that the first Discount Tire person told me on the phone. I bought new tires yesterday at 33,002 miles. Bottom line is that both Tesla and Discount Tire are protecting Continental Tires from the unsafe original tires for (at least) the Tesla 2023 Long-range Y. None of the 3 are responsible to the at-risk public who is paying for their profits.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730291April 9, 2026
STEERING, SUSPENSION, WHEELS
On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in San Francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (Class 10.9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable — the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21V-835, 22V-895, and 23V-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730214April 9, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER
I bought this car new and it does not have a FRUNK emergency release or a FRUNK light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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