Tesla Model Y Complaints

3,785 consumer complaints on file.

#11443226December 9, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Tesla's autopilot / adaptive cruise control / emergency braking is defective. On multiple occurrences I have had incidents where the vehicle's adaptive cruise control and automatic emergency braking systems have activated inappropriately. In one occurrence I was driving on I-17 through Phoenix in the middle lane. I was beginning to pass a pickup truck pulling a trailer (my front bumper was just behind the trailer) when the car detected this as an imminent collision and applied significant braking. I had to use the accelerator to disable the emergency braking, and this triggered a number of cars behind me having to brake as well. In a second occurrence I was driving on SR-74 westbound in phoenix between I-17 and Lake Pleasant Parkway. This is a two lane road in many sections, and at one point I had a semi truck and trailer coming towards me in the opposite lane and my car detected this as infront of me and applied emergency braking. Thankfully there was no one behind me as the vehicle reduced speed from 65 to 40 before I was able to push the accelerator and resolve the issue. There have been other incidents of it braking in ways that were unexpected and dangerous. What component or system failed or malfunctioned, and is it available for inspection upon request? Auto pilot / adaptive cruise control / automatic emergency braking How was your safety or the safety of others put at risk? See Above Has the problem been reproduced or confirmed by a dealer or independent service center? NO, but is well known among Tesla owners Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443110December 8, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When traveling down a clear road with no obstructions, the Tesla will unexpectedly put the brakes on, sometimes mildly and sometimes severely when the Speed Sensitive Cruise Control OR the Autopilot is engaged. This is not Tesla full self driving, just standard cruise. This is a known problem that Tesla is aware of and has not addressed. The problem has become much more pronounced in recent software updates. This happens frequently and sometimes causes an unsafe condition causing me to not want to use this feature while driving at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442937December 6, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The autopilot randomly applies the brakes. Sometimes it applies the brakes on a 2 lane highway when a truck or large vehicle approaches in the oncoming lane. Other times nothing is in the lane and it slams on the brakes. Other times the forward collision warning starts making noises and nothing is in front of me. I took the vehicle in for service, but of course the Tesla tech could not duplicate. Although the invoice says "autopilot will improve as firmware is released."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442878December 6, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
Passenger side b-pillar camera has condensation inside the glass and does not allow for it to opperate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442852December 6, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using autopilot (adaptive cruise control) and driving on two lane highways the car will suddenly apply braking. The braking is abrupt and aggressive. The concern is being rear ended even for vehicles following at a safe distance. The abrupt braking happens randomly and more consistently when there is an oncoming car, especially around turns or hills.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442777December 6, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control breaks hard for no apparent reason. If there had been any cars trailing close behind I could easily be rear-ended. Happens at least once every time I turn on cruise control. On a recent longer highway trip of about 90 miles it happened three times. One time on that trip it happened while passing under a bridge, did it pick up the lower speed from the bridge above? The other times it seemed to happen for no reason. All these times our hearts dropped (2 passengers in car). Note that I do not have full self driving, so I’m talking about adaptive cruise control being the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442775December 6, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Every time I drive on a two lane undivided highway with traffic aware cruise control or AutoPilot engaged, the car will slam on its brakes when a large vehicle is passing in the oncoming lane, even if the passing vehicle is safely passing. Phantom braking with vision only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442747December 5, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
While driving on a two lane highway at 70mph with adaptive cruise control on, every time a semi would approach the car, the car would brake really hard with no notice. Not one car caused this issue. It was only large semis trucks or trailers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442554December 3, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car is frequently emergency braking when autopilot is enaged and large trucks or semi tractor trailers merge from the right. Car will also unnecessarily and prematurely emergency brake when cars are climbing a hill. The unexpected braking has nearly caused several accidents and we have discontinued use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442335December 1, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When placed in cruise control (which is called TACC: traffic aware cruise control), and driving on 2 lanes road, the car frequently (more than 10 times over 20 miles) slams on the brakes when incoming large vehicles on the other lane. This is generating dangerous situation with following cars being surprised for sudden (and unwarranted) braking occurs. I have a dash cam video of one such incidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442291December 1, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving with Cruise Control engaged, the car repeatedly brakes VERY HARD. Sometimes the braking is when there is a car in the opposing lane and is approaching but not over the line. Sometimes the sudden hard braking occurs for no apparent reason. But on a two lane highway this occurs VERY regularly. It occurs several times an hour. This is a serious problem because if there is a car behind me the sudden hard braking may cause that car to crash into me from behind. You can submit a bug report to Tesla by pushing the right hand steering wheel button, saying "Bug Report" and then describing the report verbally while driving. This will include all sorts of driving data being sent to Tesla. I have done this dozens and dozens of times. Each time I get a message on the screen thanking me for sending in the bug report. Never once have I ever heard back from Tesla other than the instantaneous message on the screen saying that the bug report has been submitted. I believe that Tesla has had a recall for a very similar problem with the Model S and Model X with Full Self Driving. This recall was fixed almost immediately with an over-the-air software update. However my problem does not relate to Full Self Driving (which my car does not have). This relates only to cruise control. I have spoken to several other Model 3 and Model Y owners who ALL report the exact same problem. A quick search online will reveal hundreds of other similar reports for Model 3 and Model Y owners who do NOT have Full Self Driving. I believe this is a very serious safety problem and needs to be addressed immediately. Regards, Ken Maples
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442199November 30, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Vehicle will brake hard when approaching oncoming large trucks. This may result in a rear end collision of the following vehicle and possible chain reaction incident. The vehicle has not been inspected and is two months old. This is an ongoing issue and common with this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442044November 29, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on two-lane highway, speed limit 55mph, with Tesla traffic aware cruise control enabled. Multiple instances of the car automatically applying heavy braking when cresting a hill or when a large vehicle oncoming. These incidents occurred when there was no traffic immediately ahead in my traveled lane. Luckily there wasn't a vehicle following me closely or I could've been hit from behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442036November 29, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On September 26, on our first long distance trip with our just delivered (9/17/2021) Tesla Model Y, during daylight nice weather driving with Adaptive Cruise Control switched “On”, on at least 6 occasions (strait roads, freeway and non-freeway driving), the car suddenly, without any reason, violently slammed on the brakes. These events are hair raising for me and passengers, let alone for a driver behind me. If he/she does not pay attention at that very moment, the result could even be disastrous. I would never have expected such a serious safety issue with a Tesla. Suffice to say that this is absolutely unacceptable to me. When checking out the web, many people reported similar issues with their Model Y vehicle. I had the car checked-out at the Tesla Lynnwood, WA, Service Center on September 30, 2021, and when picking-up the car I was informed that no anomalies had been found. At later dates, similar emergency braking occurred without any reason, while driving with Adaptive Cruise Control. Obviously, I do not trust this Cruise Control system one bit anymore, and no longer use it. I have written a letter to Tesla (11/12/2021) requesting a time frame when a solution can be expected, but so far, I have not received any word from them. I sincerely feel that Tesla should temporarily disable this Adaptive Cruise Control feature on ALL Model Y vehicles currently on the road and those still to be delivered (to unaware new owners), until this serious safety issue has been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441960November 29, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When on Cruise Control or using Autopilot mode, there are frequent phantom breaking issues. On a long trip, we experienced phantom breaking consistently on the Highway both at night and during the day. These phantom breaking issues would sometime be significant and immediately drop speeds 10 miles an hour creating a danger of surprising people behind us. On a 2 lane country road, the issues are GREATLY compounded. The breaking would constantly trigger with oncoming traffic in the other lane and break VERY hard with the auto break alarm sounding. At night on a country road, it occurs with almost EVERY oncoming car. It is amazing to me that this made it through quality control because it is easily reproducible. The auto braking feature should just be turned off for country roads if this can't be fixed. At one point, I was right next to an older Model 3 on a mountain passing lane when an oncoming car was coming. The Model 3 was in the left lane closer to the 'danger' and my car phantom braked with the auto breaking alarm coming on and the model 3 just continued on, no issue. No idea if they were on cruise or auto pilot etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441957November 29, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving I5N near Delmar with auto pilot in daylight, car suddenly braked while there was no obstacle, or any other car in front of it. Luckily no one rear-ended me. Max cruise speed was set to 75 MPH, and speed suddenly dropped below 45 MPH. The maximum cruise speed I set to also automatically changed to 45 MPH as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441955November 29, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving on cruise control the car will suddenly and randomly decelerate and/or break for no reason. I have had this happen on empty two lane highways and on 4 lane highways with cars around me. It's incredibly stress full and if cars are following too close very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441698November 26, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Repeated automatic breaking in the assisted driving mode when the road is clear and there are no other drivers or obstacles. The other day my speed was dropped from 55 to 45 mph. It was fortunate no one was behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441651November 24, 2021
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have been having inconsistent behavior from the autopilot system. The vehicle has hit the breaks hard when no obstacle was present. I have not had this problem verified by a dealer/service center. It happens seemingly randomly. There was no warning before the breaking started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441587November 24, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While on cruise control the car brakes aggressively with oncoming traffic and when passing large vehicles on the highway. No way to disable this feature to use a standard cruise control. This seems to be a problem mostly with large vehicles on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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