Tesla Model Y Complaints

3,785 consumer complaints on file.

#11468536June 9, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle braked and slowed down on the highway for no reason when on autopilot. The speed of the vehicle was around 55 mph when suddenly it stated to decelerate for no reason. Ot resume speed after 100 ft or so
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468522June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While on autopilot my car will randomly brake hard. This issue seems to occur when passing a semi truck on a curve or narrow roadway; when shadows or pavement color creates a clear contrast, and other instances for seemly no good reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468516June 9, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Unexpected and rapid slowing/braking of vehicle since new in November of 2021. Occurs when on cruise control usually at highway speed, more often on open highways and have possibly (though not always) related it to cresting a hill, distant reflective “water mirage” on our western roads, passing large trucks, two lane highway having large oncoming trucks +/- on curves. On one occasion while passing a semi truck with car on my tail came within a foot or so of being rear ended. Many other occasions where got to point I do not feel safe using the cruise control. We have driven it from Denver to Tucson in November and back in May, both times was worse on wide open western roads, sometimes tho not always with bright sun, pretty unpredictable and random but often to point of not using any of our autopilot or cruise control functions with confidence of safety. No warnings, lights or prehappening signs. Reported and examined in Tucson on arrival there in Nov/21. Told would “get better with time” and further hardware updates. Hasn’t happened with city driving (tho rarely use cruise control. Happened a couple times on highway drives in Arizona while on cruise and thought maybe better until recent trip to Denver when it was as severe as November. Again contacted Tesla and told would lengineers are aware of problem and would be fixed with hardware app fix at end of June. Recontact them in July if still an issue. When serviced in November for this issue tech said he could see in computer log what was happening. When I set up appointment this time basically said live (or die) with it until June and nothing they could do til “hardware fix”. In blanks below I entered last episodes date. It has been ongoing from 11/2021 to present at speeds from 50 to 80 mph. Started with first trip when less than 300 miles til present 5436 miles on it. Could almost guarantee it would happen on highway trip with cruise control if you would like to risk your life on a test drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468450June 9, 2022
SERVICE BRAKES
During our trip from San Jose, CA to Park City, Utah, we experienced number time phantom break while the car was in autopilote mode. All of the incidences were on the highway and there were no traffic. The car came to a sudden slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468362June 9, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Braking. I was on Auto Pilot on the freeway traveling at 75 mph. All of a sudden the car did an automatic hard brake and the car started to veer toward the center divider. The car only had 64 miles and was brand new. This was the first time I had used autopilot and had been on the freeway. There was a truck on my right and it was a 2 lane freeway. Nobody has inspected the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468359June 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When autopilot, it’s sudden breaks with no reason. My wife got neck injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468200June 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While having the autopilot engaged (speed and lane control) with no vehicle near by, the autopilot reduced the speed, aggressively, by applying the brakes. I immediately stepped on the gas pedal to override the braking. This has occurred a few times (3-4 times), since it was first experience. Additionally, the autopilot will engage the brakes when there is an oversized vehicles (mainly RV's) in the next lane, even if the oversized vehicle is properly in their own lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468092June 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle phantom breaks spontaneously upon an interstate drive for 1.5 hours on cruise control it will slam on the breaks between 3-5 times when there is no car or object near the vehicle. This has been reported to Tesla and they do nothing and pose no solution to the problem. It is dangerous and going to cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467977June 7, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Car consistently slows down to 25 MPH in 60MPH zone on i4 with Auto-Pilot enabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467925June 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is a supplement to NHSTA Safety Issue ID 11467902. I requested service from Tesla. Attached is the service center's response writing that it is software subject to updates. This is unacceptable to me as the car is not driveable with this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467902June 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During 350 miles of driving, I experienced over 35 phantom braking events. Most were while driving at 75 mph. Some were while driving 45 mph. It did not matter whether I was in Autosteer with cruise, cruise alone or driving manually. I turned off Emergency Braking on the screen. I still had incidents. Some incidents were severe to the point that I could feel the ABS. There were no other cars, structures, signs etc. in the vicinity. Had there been a semi following me, there would have been an accident. If another car, I could only hope that they had traffic aware cruise and emergency braking. This is unacceptable as it is so dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467898June 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We rented this vehicle for 2 days, in which we experienced phantom braking thrice. It was seemingly the forward collision detection. The first time was after a car had fully crossed the highway at a reasonable distance ahead of us. The second time was when it detected cyclists along the shoulder, with no danger of collision. The third time was as we approached a sharp turn in the highway, where a semi-truck was parked/stationary on the shoulder mid-turn. In each of these instances there was no need to slow the vehicle, but the car suddenly braked almost to a complete stop. Cars around and behind us were surprised and we were forced to swerve. It is unclear if the brake lights engage during these sudden phantom braking incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467895June 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have been experiencing that my Tesla suddenly automatically slammed on the brakes while it’s on self driving mode on highway specifically I-66 and while returning from my work from Nebraska Avenue complex to Ashburn VA. This automatically phantom braking is very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467806June 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It is the phantom braking issue. When I was using autopilot driving at high way at around 70 miles per hour and a car behind was approaching my car, I passed a car at my right lane and changed to the right lane after I turned on the turn signal and the autopilot mode was changed to cruise control mode. As soon as I completely changed the lane, the car decrease the speed suddenly. It is dangerous since the car behind my car was close, so I had to increase the car speed by push the speed paddle. No injure happened but it is an issue needs to be fixed. I have not reported this to Tesla and have not sent the cat to the service center for inspection yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467722June 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car had a phantom braking incident where I was on the freeway with the autopilot set and the car slammed the brakes on because it thought it saw a person in the freeway. This is what it showed on the screen. The car decreased the speed from 70 mph to 40mph. There was no notification of this decrease. This has happened before in the car, but not as drastically and it doesn’t happen very often.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467712June 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Recently, I had a long distance trip and and Tesla Model Y braked the vehicle at highway speed when it was on Advanced cruise control 3 or 4 times with obvious reasons. I had to push the acceralator pedal to speed up in order to avoid rear ended collision in a bumper to bumper traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467686June 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom Breaking. I was driving just after the sunset on the highway 101 with autopilot/FSD engaged today 06/05/2022 at about 8.15 pm. The car was driving over 70 mph but suddenly it applied break for no obvious reason. There was a truck behind me and I was really afraid I would be rear ended, but luckily I took the control and was able to avert the situation. It is a significant safety issue and I am afraid riding Tesla with autopilot engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467665June 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the last several software versions, the car experienced “phantom breaking” when on a high speed roadway with no apparent obstacles in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467654June 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on Auto pilot and with no obstacle in sight or the need to do so, the car AEB system get activated ( PHANTOM BRAKING) another complaint that I got is went the traffic lights changes to green and I'm on Auto Pilot and the car slower down on the middle of crossing that intersection that can create an accident because the car from behind do not expect you slower down, the AEB system get activated went it's nothing in front of you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467649June 5, 2022
ELECTRICAL SYSTEM
The Back windows go up and down when trying to roll them up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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