Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11452407February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While traveling at highway speeds, the vehicle arbitrarily applies the brakes when adaptive cruise is being used. It is scary to me and my passengers, and I am afraid to use this feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452384February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In cruise control or autopilot, the car will apply brakes randomly and without warning. It is extremely scary to have it slam on the brakes for no reason. Luckily no one was behind me, so I wasn’t in danger of causing an accident, but the problem is constant enough I cannot use the cruise control nor autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452376February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using adaptive cruise control, the car would often brake for no reason. This seemed to mostly occur when going over the crest of a hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452368February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic cruise control will 'phantom brake' and is unusable on the 2 lane highways near my home. Sometimes the braking is extremely abrupt and if a car was following it could create a very dangerous situation. The car brakes unexpectedly when traffic is coming the other way or of there's an undulation in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452364February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking with autopilot on one lane highways when larger vehicles approach the vehicle in the other lane. This is easily repeatable on any one lane road, happens literally all the time. My older Tesla that still had radar never had this problem. This is a problem with Teslas vision only approach to cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452361February 17, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Using the Autopilot cruise control for the first time, the vehicle was traveling at the speed limit when it suddenly began braking at an aggressive rate. Since the vehicle is brand new to us, and this being our first Tesla, my wife and I thought that maybe we did something to cause the braking. We tried the autopilot cruise control again later that evening and the vehicle did the same thing. Luckily, there was not a vehicle behind us on either occasion or else we would have been rear ended. This is extremely unsafe. How can you feel confident enough to drive on cruise control when the vehicle randomly brakes at an aggressive rate? This is going to get someone killed, if it hasn't already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452352February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on I-26, 4:30am, no cars around and my car aggressively brakes causing me to react quickly and disable smart cruise control. Making a return trip 1 week later on I-95, the car at various times brakes for no reason multiple times on a700 Mile trip.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452306February 16, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using cruise control, the car will very frequently hesitate and slows down a few miles per hour, but in addition, the car will suddenly, very forcefully try to stop. This happens more often after dark and with on-coming vehicles, especially trucks. There is no warning sound or chime as will happen if there is actually an obstacle. The vehicle simply tries to stop and I feel that I would have ended up into the windshield if not restrained. The touch pad also shows no warning notice as it does if there is an obstacle such as a car in the way. This has happened with other cars behind me, but not anymore as I no longer use cruise control, especially if there is any traffic at all. The vehicle has yet to be seen in any Tesla service center due to difficulty getting an appointment. On-line searches reveal that this is a problem for others as well. The vehicle has not been inspected by anyone else. This issue appeared very shortly after picking the care up on 12/31/21. I had a 2019 Tesla Model 3 which never did this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452214February 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 55 MPH and using the automatic cruise control, the vehicle inadvertently slowed down with a larger vehicle approaching from the opposite lane. The contact stated no warning light was illuminated however, a warning alarm bell chimed and the vehicle decelerated to 20 MPH. The contact reported that after the larger vehicle went by, the vehicle resumed the pre-set cruising speed. The vehicle was not taken to the local dealer; however, several scheduled appointments with the techs at the dealer had been canceled. The vehicle was not repaired. The manufacturer had been informed of the failure and the contact was informed that the failure was a software issue known as Phantom Braking. The contact stated that the manufacturer recommended continued use of the cruise control in order to gather more data on the cause of the failure. The contact was concerned about the risk of a crash while using the feature. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452181February 16, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using cruise control on a highway, the car suddenly braked for no reason that I could detect. This has happened 3 or 4 times and I have stopped using cruise control for fear it will reoccur. I reported this to Tesla but was told I would need to take the car to Santa Barbara. I live 90 miles north and traveling to Santa Barbara is not feasible right now. You ask for dates below and I don’t know the dates other than that the incidents occurred between October and December 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452143February 15, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling northbound on a two lane highway with a speed limit of 55mph. I was traveling 60mph with Tesla autopilot to include autosteer engaged, it was light outside and partly cloudy. A tractor trailer approached traveling southbound in the opposite direction, my vehicle immediately slammed on the brakes, dropped speed to under 25mph, and the forward collision warning chimes and alerts on the screen started. It should be noted I was well within my lane of travel going northbound; the tractor trailer was also well within its lane traveling southbound. At no point did my vehicle or the tractor trailer veer towards each other, and at no point was there ever a chance of our vehicles colliding. This happened a total of two times, both times the circumstances were identical involving tractor trailers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452070February 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
The Traffic Aware Cruise Control and Auto-Steer are easily confused so that the vehicle does unexpected things like suddenly slowing down, even heavy breaking, or disengage steering control while in a corner next to semi-truck. This commonly happens when driving at higher speeds, 70 MPH, on the freeway. Suddenly slowing down at such a high speed is dangerous when there are cars following me as they don’t expect a sudden slow down when they can clearly see there is no reason for our car slamming on the brakes. In my observation this problems occur most frequently at higher speeds and when approaching a semi truck or overpass. It is especially worse when going through a corner. Sometimes the center barrier seems to cause sudden slowing down. Also, driving in a corner on the freeway while driving next to a semi truck has caused the auto steer to suddenly disengage which in itself was not dangerous since I had both hands on the steering wheel, it certainly startled me which could potentially be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452069February 15, 2022
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 65 MPH, the vehicle inadvertently started braking with the cruise control was activated. There was no warning light illuminated. The vehicle was not taken to the local dealer. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451950February 14, 2022
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
Power steering and full power to the vehicle failed - these failures can be seen upon requested inspection. Power steering failed during operation - meaning that while i was driving the vehicle i was not able to change the direction of travel at a high rate of speed. Then the vehicle came to a sudden stop, stranding the driver/passengers in the middle of the road which has a high speed limit. Since full power failed quickly afterward, hazard lights or other warning lights (brake lights) could not be activated. Emergency manual exits had to be used to exit the vehicle This problem has been reproduced in both Model 3 and Model Y and has been confirmed by a dealer service repair center. The vehicle has been inspected by the manufacturer and the problem has been confirmed - a full steering console replacement is required due to electrical and hydraulic issues in the steering system and battery system. There was no message prior to the vehicle failure, the error is sudden and unexpected which makes it even more dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451876February 14, 2022
EXTERIOR LIGHTING
Less than a month after I purchased my car, the whole diver's side headlight assembly stopped functioning, no blinker, no headlight, no running light. It's been over a month and Tesla keeps moving my service appointment to a later date. Tesla states it's a part issue, yet you continue to build cars with headlights ignoring current customers. I still have no working Headlight assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451791February 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
PHANTOM BRAKING When cruise control is engaged (not auto steer or full self driving) the vehicle will intermittently slow down or apply corrective braking when no hazard exists. This happens more frequently on 2 lane roads but also happens occasionally on multi-lane freeways. On a 2 lane road, my vehicle will either slow down, brake or break HARD when anything larger than a SUV is coming from the other direction at normal speeds and in his lane. I have also experienced this when there is nobody for 1+ mile in front of behind me. If there are cars behind me, I find myself covering the accelerator and ready to floor it in case my car suddenly slams on the breaks. This make cruise control very unsafe and stressful. I have another Tesla vehicle doing the same thing and will post separately on that one. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451752February 13, 2022
STRUCTURE:BODY
The front latch on the front trunk was replaced due to a fault about a month ago. It has since opened on its own completely while parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451694February 12, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In the process of slowing down for traffic, the brake pedal floored by itself and the brakes locked. There was no longer any contact between the foot and brake pedal. If not for the brake locking, the car would have been able to stop in time and avoid a rear end collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451658February 12, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS
Since we received the car in November 2021 on two lane roads when meeting large profile vehicles like semi's or UPS it gives us a collision warning and hard brake, which in heavy traffic scares us of a rear end collision. It happens on both cruise and autopilot. Have been in touch with Tesla and they say everything is working correctly. They say they are trying to correct the problem but It's been four months and we are still scared to use the cruise on two lane roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451643February 12, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
“Phantom emergency braking” problem while cruise control engaged. Occurrences are unpredictable as to causation. Examples of emergency braking include: - no apparent reason: no vehicles nearby, no obstacles in road - cresting a hill - bridge overpass - highway overhead signage - vehicles on side of road - vehicles crossing highway but at a distance that is not dangerous - passing large vehicles on highway This problem causes anxiety driver. could likely create a very dangerous scenario for vehicles following behind should emergency braking engage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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