Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11452854February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway on autopilot, I had my vehicle traveling at around 75mph when suddenly it slowed down abruptly all the way down to 58 for no reason at all. There were no cars behind or around me. Phantom braking is a real thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452852February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom breaking. Severe application of brakes resulting in up to but not limited to 25 mph decrease of speed when semis are oncoming in other lane. Other times without any vehicles around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452850February 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated that while driving approximately 60-70 MPH, the vehicle independently stopped without warning. Also, while driving approximately 80 MPH, the vehicle decelerated independently to 20 MPH abruptly. The contact stated there was an abnormal beeping alert prior to the failure. The vehicle was taken to the local dealer, where they informed him, they were waiting for a firmware update. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Tesla (9140 E Independence Blvd, Matthews, NC 28105. The manufacturer was notified of the failure but no further assistance was provided. The approximate failure mileage was 7,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452835February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have owned my Tesla Model 3 with FSD for 9 months and have over 10000 miles of driving in the city and highway. Ghost braking has occurred on many occasions and is worse on two lane highways with commercial trucks approaching in the opposite oncoming lane. The vehicle inappropriately and suddenly decelerates from 65 mph to 40 mph. I have had to stop using FSD and adaptive cruise control because of this erratic issue. Recent trip using cruise control (not FSD) on a 4 lane divided highway (I-70 eastbound) there was no surrounding vehicles, no blind hills, obstacles or inclement weather and the vehicle went from 80 mph to 56 mph within a few seconds, requiring me to disengage the cruise control and accelerate to avoid being rear ended. The cruise control and FSD are dangerous and life threatening due to this erratic problem, please start an investigation and recall to remedy these issues before drivers and passengers are injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452833February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I have experienced the phantom braking problem commonly reported on in the news. On several occasions when the cruise control is set, the car will randomly slam on the brakes endangering my safety and those around me. This has happened on city streets in a 45 MPH zone (for no apparent reason), a 2 lane state highway (when a car approaches from the other lane traveling in the opposite direction of me), and on an interstate (when approaching an overpass). This happens very frequently regardless of whether I use automatic steering. I have not taken it to a service center or otherwise reported the problem as it appears to be common amongst other owners of this make/model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452832February 18, 2022
VISIBILITY/WIPER
While driving from Austin to Nashville, during the last, dark part of our drive, we hit rain. The Auto windshield wiper setting did not work, so I had my passenger help with selecting wiper speeds as the wiper speed control is difficult and distracting to use while driving. We tried the Auto setting a couple more times to see if there was any change, and noticed that the wipers would turn on when we drove under a light, then off again when the there was no light. We tested this a few more times and it appears that the Auto wiper setting only works in well-lit settings (i.e. when it's not raining), and does not work in the dark. It is possible to click a button on the left stalk to trigger a single wipe, but this is ineffective in anything beyond light rain. Due to the inaccessibility of the wiper controls and insufficiency of the single-wipe button, this presents a safety risk while driving the car in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452823February 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During the use of the Autopilot feature in Tesla, the car suddenly starts braking with no obstacles. This can cause a safety incident on the road when there are vehicles behind and the Tesla suddenly stops for no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452818February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I only picked this car up on 2/16/22. Several times with the cruise control or autopilot/autosteer engaged on a two lane road the vehicle braked suddenly and severely in response to semi-trucks in the oncoming lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452797February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL:SOFTWARE:SIGNAGE/SIGNAL RECOGNITION
The contact owns a 2021 Tesla Model 3. The contact stated while driving at 55 MPH with the Forward Collision Adaptive cruise control engaged, the driver was approaching a railroad overpass and the vehicle stopped independently. The cruise control was disengaged and the vehicle operated as designed. The contact stated that the failure was intermittent. The contact stated that the Adaptive Cruise Control signal recognition was not functioning as designed. The contact reached out to the manufacturer and provided an online form describing the failure. The manufacturer confirmed that the issue was a known failure and that a fix was in the process. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452781February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
During use of the autopilot system on my trip from wilmington DE to GA and vice versa, at nurmeous times the car would automatic hard break dropping the speed by 20mph+ stating there are emergency vehicles while there wasn't any or any vehicle in front on the highway, and at various other time during the drive it would auto slow down 1-2 mph for no reason both causing unsafe driving conditions. Each day this happened over 10+ times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452758February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
When using auto pilot (adaptive cruise control), the car randomly slams on its brakes on its own, specifically when near semi trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452735February 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
On 2/17/22 at appx. 8:08am with adaptive cruise control engaged the collision warning alarm chimed and the car beaked quickly for 50mph to 30 mph. There was an SUV in the oncoming traffic lane. This has happened several times. The system sometimes does not recognize that approaching vehicles are in a correct lane. This happens with larger approaching vehicles such as large SUVs and trucks. Additionally we have been getting many (dozens) of dashboard error warnings that one or more of the cameras are blocked or blinded. As Tesla has chosen to delete lidar and depend solely on cameras as safety system detectors this affects Adaptive Cruise Control, Automatic Emergency Braking, Blind spot warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, and cross traffic alert.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452726February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
I've owned this vehicle since October of 2021, and wish to provide examples of my own issues concerning phantom braking while using the Autopilot/Traffic Aware Cruise Control Feature on my Model 3 Standard Range Plus. Having now put roughly 6,000 miles on the vehicle in the conditions found in western Maryland/south-central Pennsylvania, I've been able to find these consistencies concerning phantom braking: On an undivided 2-lane highway: 1. When it's a dashed line that allows for passing on long straight stretches, more phantom braking incidents occur than when the center line is double-solid. Those are usually 5-15mph braking events until the opposing vehicle has passed without incident. 2. When going down/up a gently sloping hill and the car is unable to see the lines far enough ahead because of a turn. If a vehicle is coming the opposite direction, the car appears to believe that the opposing vehicle is in your lane and coming right at your vehicle. These are usually the hardest phantom braking events. 3. When vehicles are parked parallel along the side of an undivided road, and especially at night, the car appears to think these are threats to its/my safety. I say that they appear worse at night, as when my headlights cause the rear taillights/reflectors to visually brighten, the incidents are more frequent. These vary wildly, from having no braking events to hard braking events. On a divided highway: The most consistent issues in my case happen when going up/down mountains. A highway turns into 3 lanes, with the rightmost lane for large, heavy trucks that are going slower than the rest of traffic. If you are in the middle lane, and that slow truck is using it's 4-way blinkers, Autopilot/TACC appears to see it as an emergency vehicle, and heavily brakes. I've gotten in the habit of always using the leftmost lane to avoid this issue. The trucks are clearly in another lane, well out of mine, and are moving, even if slower than the rest of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452725February 18, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Took delivery of 2022 Tesla Model 3 on Wednesday February 16, 2022. 3 incidents since taking delivery when autopilot adaptive cruise control is engaged and car randomly slams on brakes. 2 incidents with no known hazard in view of direction of travel and the other when approaching oncoming traffic driving in opposite lane. No indication (such as beeping on normal lane departure) that the vehicle was going to engage automatic braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452723February 18, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the vehicle is in cruise control mode, the brakes will engage for no apparent reason. It has happened three times. The brakes will engage then release causing the car to quickly decelerate and disengage the cruise control. It has only happened on the freeway when driving, no other cars are in front or braking in front of the car. There is no apparent reason for the braking other then cruise control mistake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452718February 18, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on the highway with cruise control activated at 60mph. The vehicle randomly broke and slowed. No other car was on site and no other person or object was around us. This has happened several times. This random braking on cruise control. This is dangerous. Please help with this issue and let me know what the next steps are. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452699February 18, 2022
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise is turned on the wipers turn on. This was their response. Hello Dominic, This is Ken from Tesla virtual service center. We have been getting some push back on the most recent update doing what you are saying regarding autopilot/autowipers. Our auto wipers and sensors with our windshields need improvement and is still in beta. I am not sure why the factory has decided to lock in the auto wipers function during autopilot for that reason on last months firmware update. Your comments along with others have been reported back to the factory to provide feedback to them on the problems you are facing as a customer. Unfortunately, there is no way for us to override this or turn it off. hopefully it will no longer be the case after the next update but a mobile tech coming out on the 19th will not be able to rectify this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452691February 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving on two lane roads using adaptive cruise control, the car will often decelerate or brake suddenly when there is oncoming traffic or lighting conditions change. There is no warning when this happens. I recently made a 200 mile trip and this occurred at least 15 times during the drive. I felt unsafe especially when there was a vehicle behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452688February 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2021 Tesla Model 3. The contact stated that while driving at various highway speeds with the adaptive cruise control activated the braking system would erroneously activate causing the vehicle speed to suddenly be reduced. The contact indicated that the failure had occurred on multiple occasions and speed reduction was significant. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452680February 18, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On multiple occassions, while using the adaptive cruise feature, (but not the auto steer feature) the vehicle will suddenly slow down to the speed limit, without any warning or notification that anything has changed. This happens in multiple occasions on the Long Island Expressway between exits 48 adn 32. The vehicle slows by itself for no reason at all. fb
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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