Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11470972June 25, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
When driving down a 2 lane, desert highway in California at about 60 mph, the cruise control cut out for no reason. There were no vehicles near me. This happened 3 or 4 times within an hour of driving time. When the cruise control cuts out and/or emergency braking occurs, my vehicle slows dramatically. There is a significant risk of a collision if there was a vehicle behind me due to my sudden, and unnecessary dramatic change in speed. Tesla has been notified via a bug report. Tesla says this is a known condition and may occur. I feel this is a safety issue and must be solved or have the traffic aware cruise control changed to a standard cruise control that requires driver action to be disengaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470965June 25, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470806June 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On June 18 and 23, 2022, I was driving I-5 in Washington State with adaptive cruise control engaged when, abruptly and without warning, the vehicle decelerated. I overcame the first instance by depressing the accelerator; the vehicle self-corrected in less than a second in the second instance. In both cases, there were no vehicles in the immediate vicinity to present a possible hazard. The concern is for vehicles following closely during an incident that might not react quickly enough to avoid a rear end collision. The vehicle has not been inspected by another party and no attempt has been made to reproduce the condition for another entity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470801June 24, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Three times in 15 minutes during my road trip, while driving in autopilot my car braked for no reason with no obstruction. Fortunately, no one was hurt or injured but it could have caused major issues if there was more traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470800June 24, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
For no reason, the car applied significant braking while in Autopilot. There were no cars in front of me, no obstacles in the way and it was a clear, dry day. This is not the first time this has happened but it was the most significant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470616June 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking when cruise control activated and truck approaches on two-lane roads. Braking can be so hard that it can be dangerous and unanticipated. It happened virtually every time a truck (e.g., log truck, 18 wheeler) approached as I drove on Highway 99E from Corvallis to Monroe, OR on 22 June 2022. My remedies: Turn off cruise control, definitely keep hands on the wheel, and remain very aware.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470572June 23, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In good weather, ample light, and with empty road ahead my new Tesla has braked hard while the adaptive cruise control (auto pilot) was on. This has happened on 3 lane highway and two lane (one lane each direction) roads 3+ times over the 750 miles I’ve put on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470516June 22, 2022
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH with the cruise control activated, the vehicle started to quickly decelerate independently. The vehicle slowed to approximately 60 MPH. The contact stated no warning light was illuminated. The vehicle then slowly returned to the cruising speed of 80 MPH. The contact stated that the independent braking became a recurring failure. The contact stated that the independent braking also occurred while the vehicle lane departure control was activated. The contact had not taken the vehicle to a local dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470346June 21, 2022
UNKNOWN OR OTHER
Brand New Model 3 Tesla stopped running on a highway, I 15. The car was purchased less than two weeks ago and has under 500 miles on it. SERIOUS danger to me and to others. No warnings. Just suddenly the speed started dropping quickly on the highway. The car would not start after this. This all happened very suddenly. There was no notification of a problem. Cops were called then the vehicle was towed. Lucky to be alive!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470337June 21, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This concerns the "Phantom Braking" problem occurring to many Tesla owners recently. I took delivery of my new Tesla model 3 on May 3, 2022. I was very cautious about enabling the advanced features of the car such as Autopilot, and I did not experience the Phantom Braking (PB) problems that some of my friends described with their Tesla. I bought the Full Self-Driving (FSD) package but I have not asked for it to be enabled. Then I left my house on June 9th for a 12 day, 2500 mile round trip to Seattle and back. During the trip I cautiously began to use autopilot functions, and found them to be very useful, particularly the TACC cruise control feature. As the trip progressed, I began to use the TACC more and more because I was beginning to conclude it might be safer than my own driving in specific situations). On the 6th day I began to return home and increased my use of both autopilot functions (TACC and auto-steer). The further I drove, the more certain I became what was happening, but not why. But first you have to understand the constraints. TACC controls the accelerator and the brake pedal and therefore also controls the regenerative braking capability. The other half of autopilot is the auto-steering capability, which controls only the steering wheel. But the important part is -- you can operate the car with only TACC engaged but you can't engage auto-steer unless you activate TACC first, or at the same time. During my trip I experienced some degree of PB something like 25 times. The 3-5 worst were similar to stepping on the brake pedal firmly. On one occasion I had no traffic near me so I didn't immediately override the stop, to see what it would do. The car continued to rapidly brake from about 75 mph down to about 25 when I stepped on the accelerator to break the PB episode. My conclusions -- PB is a TACC problem. Auto-steer does not change the behavior and PB doesn't happen unless TACC is engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470310June 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 75-80 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470192June 21, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sudden and unexpected deceleration while using cruise control or autopilot. E.G. - cruise control set at 65mi/hr then the car randomly applies the brakes and slows down to under 40mi/hr. It happens several times during a trip, every trip, when cruise control or autopilot is used.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470110June 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It would make sudden braking while driving and no obstacles around. While it was on adaptive cruise control or autopilot in both modes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470036June 20, 2022
WHEELS
I am reporting this incident on behalf of our daughter who lost her husband in this Tesla 3 single-car accident. Photographs of what I believe is a failed left front wheel are attached. Sample pieces of the wheel are not in my possession. The accident occurred on a clear day in the late afternoon on a dry stretch of narrow, unlined road that was in a degree of disrepair. Video from the front camera of the vehicle does not indicate a high rate of speed prior to the final minute, which is not captured on the vehicle flash drive. (The flashdrive or specific video minutes can be submitted at your request.) The first reponder and witness at the scene of the accident described the vehicle approaching and accelerating very rapidly toward an impending curve. The sound of the acceleration frightened his children who were playing in the front yard. The witness indicated hearing a loud bang prior to the vehicle lifting up on its left side before exiting the road and hitting a tree resulting in the instantaneous death of the driver who was alone in the car. Although the driver had attended a bourbon festival prior to the incident, witnesses who participated with him and others who spoke with him after the fest and prior to the accident indicated no impairment in speech or movement. Component part photographs and accident report are included with this report. You will notice there is no apparent damage to the tire. A claim was registered with State Farm Automobile Insurance Company, which is attached, as well. State Farm Claims indicating that the vehicle associated with the referenced complaint is on hold at Insurance Auto Auction and available for review.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11470011June 20, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On the freeway on 6.19.2022, while in auto pilot, car displayed an extreme case of phantom braking. Potentially could have caused an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469930June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While making a trip to Vegas with the family, I experienced 4 different phantom braking events. 1 was so bad that I almost was rear ended. I saw no common theme between all the events, but they all seemed to happen when there were no cars in front of me at all. All happened in a highway setting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469929June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using traffic aware cruise control, either the cruise control cut out or emergency braking was initiated causing the vehicle to rapidly slow down. This happened once on a two-lane road and multiple times on a four-lane, divided highway. My vehicle slowed very rapidly from about 70 mph to about 50 mph. If another vehicle had been close behind me, they might have hit me due to the sudden, unexpected decrease in my speed. There was no hazard, vehicle or otherwise, in front of me at those times. Tesla has been notified through a software bug report. Tesla says this is a known possibility, but has not fixed the safety-related defect. This happened on highway 14 in the California desert well away from any town or city in daylight and in good weather.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469918June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My Tesla Model 3 was on cruise control (not autopilot) and braked suddenly. I was driving 75 MPH and the car braked to 50 MPH in a matter of one or two seconds. It was a perfectly clear day and there were no cars in front or behind me within a mile distance. There were no objects on the road and absolutely no reason to brake so suddenly. The vehicle was only in cruise control. Lane keep assist (autopilot) was not enabled. Again, there was absolutely no reason to brake. Had a car been behind me, it would have been very dangerous and could have caused an accident. The car braked on its own quick enough that someone behind may not have had time to brake. Cruise control stayed on throughout the entire incident. I turned off the cruise control and took manual control and was able to drive without any issues. This is a serious safety issue that needs to be addressed by Tesla. I feel unsafe using any of the ADAS systems. Also, the car has 1K miles on it and this has occurred three times. The other two times when it occurred the car was in autopilot. All three time the car was driving on the highway in Texas and Oklahoma.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469904June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car will phantom brake suddenly and sometimes hard while the adaptive cruise is on. I have reported to Tesla and they say there’s nothing they have to fix right now. This is extremely dangerous and Tesla needs to focus on a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469866June 18, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving at 70 mph on interstate with little surrounding traffic. Twice within one hour while using TACC the car suddenly braked. Luckily no one was behind me. The first time there was an overpass in the distance. The second time may have been related to bright sunlight on the highway ahead that glared and looked like black ice from a distance. Tesla was notified and acknowledged that this could be scary, but the car was checked out as having no issues. They said you just have to be careful. There was no warning of either episode. The car is brand new and the two episodes occurred within the first few hours of using TACC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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