Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11623314November 3, 2024
VEHICLE SPEED CONTROL
Cruising at 75 and speed dropped to 55. There are at least 3 FSD/beta features in the driver set cruise control, did Tesla get approval to add those features to the cruise control?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623240November 2, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
About two weeks ago with driver set cruise control, the phantom braking was so severe that it took me down from 75 to around 15 if I remember correctly. The braking was so severe and at the same time self steered to the edge of the road along the guard rail that my body was unable to move quicker to correct the vehicle. Your system gets jolted violently without notice which takes a couple seconds to recover from and I decided to report this one after watching the San Francisco video. Fortunately, the two vehicles behind me were far enough away. This is absolutely not OK, I have had several severe braking incidents and each time it not only takes about 2-3 seconds to correct but also created back pain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623236November 2, 2024
VEHICLE SPEED CONTROL
Cruising at 75 the speed suddenly drops to 55, the worst I had was changed from 75 to 40. This is Dangerous and needs to be changed. It drops speeds every day and before I can correct it the car usually drops a minimum of 5mph. If allowed I will start to report this every day until it is corrected as it is a huge safety issue for other drivers and potentially a deadly crash or road rage incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623002October 31, 2024
EXTERIOR LIGHTING
I’m reporting an ongoing issue with the turn signal button on my 2024 Model 3, purchased a few weeks ago. From day one, the button has intermittently failed to activate. Initially, we thought we were not pressing it correctly, but after continued issues, it’s clear this is a malfunction. Last night, while driving on a busy road, the right turn signal failed repeatedly, forcing me to miss a highway ramp. This is not only frustrating but dangerous. I’ve since discovered similar complaints from other owners, which raises serious safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622852October 30, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Brake Feature Malfunction Vehicle Details: •Model: Tesla Model 3 •Year: 2023 (approximately 1 year old) •Mileage at Incident: ~11,000 miles Incident Description: On 10/29, while manually driving my Tesla Model 3 on a public roadway, I experienced a critical braking failure. As I approached a vehicle in front of me that was decelerating, I initiated regenerative braking, then immediately applied the brake pedal forcefully. Despite pressing the brake pedal hard multiple times, the vehicle did not decelerate as expected and ultimately collided with the vehicle ahead. Throughout this incident, no collision warning, automatic braking, or other safety features activated, despite having all safety features enabled. This failure significantly impacted my confidence in the vehicle’s braking and safety systems. After the accident, I reviewed the Tesla incident report, which shows I attempted to brake but that acceleration was not reduced until the collision occurred. Despite the report documenting my attempts to brake, the system did not function properly, suggesting a potential mechanical or software defect in the braking and/or safety alert systems. Aftermath: •My vehicle sustained considerable damage. •I now feel unsafe driving the vehicle, particularly on highways, as I am concerned the brake failure could recur. Request for Investigation: Given the severity of this issue, I am seeking an investigation to determine: 1.Whether there is a defect in Tesla Model 3 braking systems that could result in brake failure under normal driving conditions. 2.If there is an issue with the vehicle’s safety features failing to activate appropriately. This incident has raised significant concerns regarding my safety and that of other drivers, especially given the car’s relatively new condition and low mileage. I would appreciate a prompt investigation into these safety concerns.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11622529October 29, 2024
UNKNOWN OR OTHER
This model vehicle does not have traditional turn signal stalks, it has buttons on the steering wheel to engage the left and right turn signals. Intermittently, these buttons become completely unable to be pressed, and as a result you are unable to signal turns to other drivers. This is a serious safety issue, especially in some circumstances where turn signals are critical to a given situation. Tesla Service denied any attempt to fix this issue, citing that I was not pressing the buttons hard enough. I have driven this vehicle daily for months and understand how hard to press a button. No amount of force will allow the button to press when this occurs. I provided five videos of this to Tesla Service. Online, many other owners are reporting the same issue. I have a personal friend with a 2024 Model 3 with the same issue, and Telsa Service also turned him away and threatened to charge him a fee if he reported it again and they were unable to reproduce. Here is an example of a forum of drivers reporting the same. It does appear this issue happens when a driver accidentally rests their finger on the buttons for a period of time before using them. Seems like a software issue blocking the function of the buttons - which are likely capacitive. https://www.reddit.com/r/TeslaModel3/comments/1esjzlr/turn_signal_issue_on_new_2024_tesla_model_3/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622289October 28, 2024
UNKNOWN OR OTHER
The left turn signal button will occasionally not work. Apparently this is a known issue but I have received nothing from Tesla about a fix. I took the car to Tesla Service today (currently there now) and they are telling me they will look for the problem. They gave me the same model demo car to take for a couple of hours and the same thing happened twice in a row to make lane changes on the freeway then never happened again. There are several YouTube videos about the problem. [XXX] being one. This problem makes this not only unsafe but also I could get a ticket for not signaling a turn. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622251October 28, 2024
ELECTRICAL SYSTEM
The car looses power while Driving on roads and freeways. This has happened to me 3 times in less than a month. And after every power loss I tow the vehicle to the dealer the Tesla dealer says it’s fixed but this problem has happened 3 times start Oct 11th 2024 then on the 26th and today October 28th. The vehicle turns on drives then alerts to a problem with audible alarms followed by all indicator warning lights saying there’s a problem along with the brake pulsing when applying the brake almost like ABS is working but no need for it. The car is completely powerless no power steering but the center console works. Please help and pressure Tesla for a recall on this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622140October 27, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Using cruise control to go with the flow of traffic the vehicle will slow down for any random flashing lights far away or vehicle in next lane causing all vehicles to slow down unnecessarily. FSD and beta programming does not belong in driver set cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622139October 27, 2024
LANE DEPARTURE: ASSIST
Have to swerve the vehicle back and forth to get the alarm to shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622030October 25, 2024
UNKNOWN OR OTHER
Side window spontaneously cracked. My car was parked and not being operated. I've watched video recorded by my car, and there was no one/thing around my car when the incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621879October 25, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, VEHICLE SPEED CONTROL
My Tesla was operating in Full-Self-Driving Beta when it experienced a sudden uncontrolled accelration event. I was driving on [XXX] at approximatley [XXX] this morning. The road speed limit was 40 mph. The car display was correctly showing that the road speed limit was 40mph. The speed offset in the cars setting was limited to 5 mph max above the speed limit. While the car was driving it suddenly accelerated very hard from approximately 40 mph to over 60mph before I was able to stab the brake pedal and kick the car out of full self driving mode. There were no errors, warnings, or signs that anything was wrong with the car. I have also notified Tesla via the service request function in the Tesla App under the section for "software performance". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621861October 25, 2024
UNKNOWN OR OTHER
The button turn signal will not function about 10% of the time making it very dangerous for me when I do need to signal. People attribute this problem to resting your thumb over the button for an extended period of time and the steering wheel no longer registering the input. I believe that this is a tremendously dangerous design flaw. Tesla should return to the stalk turn signals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621596October 23, 2024
SUSPENSION
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621438October 23, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving at highway speeds, the driver initiated what was to be a standard lane change from right to left to accommodate traffic merging onto the highway into the right-hand lane. About halfway through the lane change, the vehicle automatically and unexpectedly braked hard, locking the wheels. This led to high stress and back/neck pain. If traffic had not been light at the time, the vehicle would likely have been rear-ended. The vehicle was operating in traffic-aware cruise control during this event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621181October 22, 2024
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 70 MPH, the contact heard an audible chime. The contact stated that the message "Driver Side Safety Restraint System Fault" was displayed. Additionally, the passenger’s side air bag warning light intermittently illuminated and after a week remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure by the service App. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620933October 21, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using Traffic Aware Cruise Control the vehicle would rapidly decelerate with no warnings of potential collision and with no actual emergency situation existing on the road. In a single trip that spanned both day and night there were three rapid declaration events occurring both when light or dark outside. Vehicle display wouldn't show any messages as to the reason for declaration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620771October 19, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Tesla FSD almost caused a serious accident. My car was at a stop sign at a t in the road with cross traffic going 40-50mph. The car did not see a white car driving toward from the left as it pulled out. Instead of stopping before getting in front of the car, it pulled slowly into the lane and then errored out, stopping right in front of a car that was about to T-bone me. I had to take back control of the car and quickly accelerate before they crashed into me. Luckily the combination of me taking over and accelerating and the other car also slowing down drastically saved us from having a serious accident. Unfortunately I had a fresh cup of hot coffee in my left hand and the acceleration caused it to spill allover the left side of my face, neck and chest causing burns. None of this would have happened if I wasn't testing the free trial of "Full Self-Driving." This was only a block from my home and it couldn't even work properly for more than 2 minutes. Software is so far from being ready to be safely used it is going to kill people. I have dashcam videos of the whole thing and can provide to you.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11620683October 18, 2024
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
1. Autosteer/Lane assist failure, yes its available for inspection upon request with Tesla 2. Due to above failure met with a crash which led to severe medical issues 3. The car has been totalled and the car is not functional, waiting on Tesla to inspect and confirm 4. Police has filed a crash report but manufacturer, insurance yet to inspect the vehicle or component 5. Absolutely NO WARNING lamps/messages prior to the failure.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11620649October 18, 2024
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
The contact owns a 2021 Tesla Model 3. The contact stated while driving approximately 65 MPH, the braking system erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that the failure was due to a failure with the computer reading the speed limit as 45 MPH instead of 65 MPH. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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