Tesla Model 3 Complaints

2,178 consumer complaints on file.

#11450496February 4, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When the car is in assisted autopilot, the vehicle will brake very hard when not necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450493February 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the highway and using auto pilot it has had multiple instances of phantom brakes doing highway speeds it will slow cars down rapidly and for no apparent reason. Really needs to get corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450475February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Our Tesla Model 3, while using the Adaptive Cruise Control, will apply full brakes with either nothing in the road ahead or with oncoming traffic on a 2-lane highway. This is extremely dangerous and a hazard to vehicles behind us. This occurs every time it is used, with frequency up to 4 times in a single minute. Tesla has cancelled 2 service requests this month stating this is normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450467February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This has happened frequently since I took delivery of the vehicle, I did have one repair request with tesla but they said they could not duplicate and the vehicle did not store enough data to confirm an issue. when driving with adaptive cruise control or cruise control with lane centering (autopilot) enabled the vehicle will SLAM on brakes (Like full emergency braking) with nothing in front of me. sometimes it chimes warning of a potential collision, sometimes it gives no visual or audible reason. It also will have more frequent events of mild to moderate braking. These events happen on interstates and two lane roads mostly but has also happened on multiple lane lower speed roads as well. it has gotten to where I do not use these features as I have almost been rear ended multiple times now due to these events. Tesla's general attitude to this was that it wasn't a big deal which i completely disagree. I have driven older teslas that still have a radar chip and it happens much less frequently and less severe on those. When I purchased the vehicle they informed me that the radar was no longer necessary and that it was to REDUCE these events. This happens from 20mph to 80+ all the way from 10 miles to the current 15,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450434February 4, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
Any time I have the car in autopilot, it unexpectedly phantom brakes. Even when I'm not using autopilot, and I am using cruise control, the phantom braking still occurs. In several instances I have had people come close to hitting my car's rear. The braking is not subtle. It is rapid and aggressive. This issue creates a major danger for anyone in my car and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450420February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I've complained to Tesla as well. No known fix at this time. When Autopilot is engaged, it will pick up phantom objects and brake hard to avoid. I notice this happens mostly when passing semis, RVs, trailers. I see this happening on any turn where a vehicle is in the lane next to you or on the other side of the road. The latest one I had autopilot engaged, I was alone on the highway, and it braked hard for no reason. Brought me from 75-80 mph down to 20 mph in an instant. It then accelerated hard up to 80 again. Within a couple of seconds, it braked hard again down to 20 mph. Autopilot doesn't work. Tesla had no fix and their recommendation was to not use it anymore. I bought the Tesla for that reason. Full Self Driving is even worse. I'm afraid to use it because I have a delayed reaction in Full Self Driving mode. It is unsafe and it will cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450405February 4, 2022
VISIBILITY/WIPER
In December, Tesla released a software update that made Model 3 and Model Y cars unsafe to operate. They hid the defroster buttons and many other important controls behind menus that require multiple touchscreen presses to operate. This is unsafe to do while driving and as such we don't drive this car if the weather is at all suspect. The interface for safely operating a car should not rely on taking your eyes off the road to navigate touchscreen menus. Tesla has refused to roll back the software update and has promised a future update in the future to address some of these concerns. It's been over a month now. This needs immediate attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450395February 4, 2022
ELECTRICAL SYSTEM:ADAS
On January 26th at about 4:30 pm pm on a clear day I was proceeding west at approximately 55mph on US33 between Barboursville and Ruckersville VA on a straight section of the road with a slight downward slope. I was not using cruise control. A tractor-trailer sized truck was going east and as it approached my Tesla braked hard, maybe maximally, and the panel flashed red, I think. I think I stepped on the brake pedal, but the braking ended instantly as the truck passed. There was no skidding or swerving. No car was close so there was no collision. There was no warning. The police were not called. I have not contacted the manufacturer - yet, as I assume it is a software problem that they are already working on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450389February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car continues to have instances of phantom braking, no acknowledgment from Tesla regarding the issue. Occurs randomly and unpredictably, causing a serious safety hazard for cars following behind on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450388February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving on a two lane rural road with a 55mph speed limit, I had traffic aware cruise control engaged with the speed set to 55 mph. A truck crested a hill coming the opposite direction, fully within their lane, and the car engaged the emergency breaking system. Fortunately, no one was behind me at the time as this could have resulted in me being rear-ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450387February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Random "phantom braking" while on cruise control. Unexpected and significant braking. On icy or wet roads, this could cause a departure from the vehicle path and road. It happens often enough that I'm rarely using it anymore. And fora feature that is supposed to be a safety feature (reducing driver fatigue, backup to emergency braking, safe following etc.) this is very bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450380February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Twice now the car abruptly slowed down from about 75 to 50 in the left lane of the highway with nothing in front or next to my car. Falsely thought there was something in front of the vehicle and it quickly decelerated. Oddly happened both times in the same spot on the highway. Seems to be an issue with that area on how it looks in the "Tesla Vision" software. Both times almost caused an accident with the car behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450375February 4, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car phantom brakes a lot. When sun is directly hitting from front, the car wouldn’t go in autopilot. The car phantom brakes on 1 lane streets a lot when there is a car coming from the front. When going the speed limit, it changes automatically to lower speed limits out of nowhere and is a hazard and dangerous because there are cars coming from the back and can hit the car when it reduces the speed very fast. Have submitted multiple phantom braking issues with Tesla with pressing and holding right scroll wheel but nothing has happened so far to correct this issue. When a big trailer changes lane and comes to the near lane of the car, the car thinks it’s going to hit the truck so it phantom brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450371February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
While using adaptive cruise control the car unexpectedly and unnecessarily brakes, rather sharply at times. This occurs especially frequently on two lane roads with curves and with trucks coming from the opposite direction. This does not occur, in my 6 months of owning this Tesla Model 3, on freeways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450370February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving 65 on Highway 12 in California with the cruise control on and the car hit the brakes for no reason. I was not using autopilot, I was still controlling the steering. The car behind me had to slam on their brakes to avoid hitting me. This has happened several times and I am not afraid to use cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450368February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since about November Tesla has been doing random emergency braking both day and night in the middle of the highway almost causing numerous near miss accidents while on auto pilot. Also scaring the hell out myself and other passengers. It sends my dog in the back seat flying forward too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450366February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car applied brakes while cruise control was engaged. There were no other vehicles around (either in front, approaching, or behind)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450355February 4, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on 2-3-2022 on a 200-mile day trip I had two false braking events one while passing a large truck on a divided AZ Hwy 260 and one for no notable reason what's so ever on the same Hwy. I do not have FSD just autopilot this is my second compliant to NHTSA thank you. Mike
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450349February 4, 2022
SERVICE BRAKES
I have experienced several incidents of “phantom braking.” The brakes automatically apply, slowing the car abruptly, when there is no discernible reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450328February 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking issue. Usually occurs on two lane roads, sometimes there is a vehicle in the opposite lane, other times there is nothing in front of the vehicle in either lane. I have reported to Tesla, they say they’re aware but have no solution. I have kept a log of when it happens since the first time I reported it to Tesla and was told there is no solution. I commute 128 miles a day and the below log shows it happens on daily basis multiple times a day. 1/5/2022 5:32pm 1/5/2022 5:35pm (multiple times) cruise set at 65, speed got down to 45 1/5/2022 6:30pm 1/6/2023 5:59pm 1/6/2023 6:01 1/6/2022 6:33pm 1/6/2022 6:34pm 1/6/2022 6:37pm 1/10/2022 6:37am 1/10/2022 5:11pm 1/12/2021 7am 1/12/2022 5:49pm 1/12/2022 5:50pm 1/12/2022 5:53pm 1/12/2022 5:55pm 1/13/2022 6:13am 1/13/2022 6:15am 1/13/2022 6:16am 1/13/2022 6:18am 1/13/2022 6:21am 1/13/2022 6:09pm 55 to 38 1/13/2022 6:11 pm 55 to 44 1/13/2022 6:13 pm 55 to 46 1/13/2022 6:14 pm 55 to 42 1/18/2022 6:09 am 55 to 41 1/18/2022 5:39 pm 1/18/2022 5:43 pm 1/18/2022 5:44 would not resume speed on cruise control 1/18/2022 6:17 55 to 42 mph 1/18/2022 6:18 55 to 44 1/19/2022 6:14 55 to 37 1/19/2022 6:47am 70 to 32 1/20/2022 6:10am 55 to 47 x2 1/24/2022 7:32pm 70 to 53 1/26/2022 6:33am 1/26/2022 6:07pm 55 to 45 1/26/2022 6:06 55 to 48 1/26/2022 6:15 55 to 49 1/27/2022 6:48 55 to 47 1/27/2022 6:50 60 to 43
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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