Suzuki Verona Complaints

216 consumer complaints on file.

#10090122September 28, 2004
EXTERIOR LIGHTING:TAIL LIGHTS
WHILE DRIVING TAIL LIGHTS FAILED INTERMITTENTLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094144September 23, 2004
ENGINE AND ENGINE COOLING
04 396 000/ENGINE STALLING: CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING AND THE VEHICLE STALLED INTERMITTENTLY FROM ACCELERATION. THE DEALER WAS NOTIFIED CONCERNING THIS RECALL NOTICE. THE DEALER INFORMED THE CONSUMER THAT THE RECALL REPAIRS WAS MADE DURING THE LAST TIME THE VEHICLE WAS BROUGHT IN. THE CONSUMER WOULD LIKE TO KNOW WHY HER VEHICLE IS STILL EXPERIENCING THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093044September 22, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
1) ENGINE LIGHT HAS CAME ON 3-4 TIMES SINCE VEHICLE WAS PURCHASED ON 4/27/04 AND THE CAR DOESN'T IDLE CORRECTLY (SLOW TO IDLE) 2) TOOK VEHICLE INTO DEALER 4-5 TIMES TO BE REPAIRED AND THE CAR STILL DOESN'T RUN RIGHT- ALSO RECEIVED A RECALL ON THE ENGINE MODULE 9/16/04 BUT STILL HASN'T BEEN CORRECTED. 3) REPLACED COMPUTER 3 TIMES AND PLUG- STILL SAME PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091257September 19, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
DEALER REPROGRAMMED THE ELECTRONIC CONTROL MODULE TWO WEEKS AGO. PROBLEM RESURFACED WITH ENGINE LIGHT COMING ON AND CAR STALLING ON SEPT. 18, 2004. DRIVER BEHIND ME DURING TIME OF STALLED ENGINE ALMOST HIT SUZUKI VERONA IN THE REAR. VERONA WAS TAKEN TWICE TO DEALERSHIP FIRST TEAM SUPER STORE AT 1800 GREENBRIER PARKWAY, CHESAPEAKE, VA 23320. SERVICE ADVISOR WAS [XXX]. I ALSO TALKED TO THE VICE PRESIDENT OF THE COMPANY, [XXX] CONCERNING PROBLEM WITH PART ARRIVING TO CORRECT ELECTRONIC CONTROL MODULE. [XXX] STATED THAT THE REASON THE PART WAS LATE ARRIVING WAS BECAUSE THE SOFTWARE HAD TO BE REBUILT. ALSO, ACCORDING TO [XXX] A SUZUKI REPRESENTATIVE INSTALLED THE CORRECTIVE SOFTWARE. I HAVE HAD A SERVICE REQUEST NUMBER AT SUZUKI SINCE 04 AUGUST 2004 OF [XXX] AND SPOKE TO A PERSON WHO ADDRESSED HERSELF AS [XXX] IN CUSTOMER SERVICE. THE SUZUKI RECALL NO. KE. TO CONTACT SUZUKI IN THE UNITED STATES IS 1-800-934-0934. THE ADDRESS IS AMERICAN SUZUKI MOTOR CORPORATION, AUTOMOTIVE CUSTOMER RELATIONS, 3251 EAST IMPERIAL HIGHWAY, BREA, CA 92821-6795.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091116September 16, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AS I EXITED A FREEWAY, I BRAKED TO DISENGAGE THE CRUISE CONTROL AND STARTED SLOWING DOWN. THE CAR ACTED AS THOUGH IT WAS AUTO-BRAKING TO SLOW DOWN AS IF GOING DOWN A STEEP HILL SEVERAL TIMES VERY SEVERELY AND CAME TO A COMPLETE STOP. IT WOULD NOT GO FORWARD OR IN REVERSE UNTIL I TURNED OFF THE CRUISE CONTROL AND THE ENGINE AND RESTARTED IT. ON TWO OTHER OCCASIONS, THE CAR WOULD NOT MOVE AFTER STOPPING TO ENTER A FERRY AND WITH MY WIFE ATTEMPTING TO LEAVE A PARKING LOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087367September 14, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING CHECK ENGINE LIGHT CAME ON, FOLLOWED BY VEHICLE STALLING. DEALERSHIP REPLACED THE 02 SENSORS 4 TIMES, BUT FAILURE RECURRED. *AK PE04062_CAT *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087561September 14, 2004
POWER TRAIN:MANUAL TRANSMISSION
UPON STARTING THE VEHICLE IT SHOOK AND VIBRATED ERRATICALLY. ALSO, IT SHIFTED LIKE A STANDARD TRANSMISSION. WHEN DRIVING AT 40 MPH THE VEHICLE JUMPED. *AK THE VEHICLE SHUTS OFF WHILE DRIVING. THE FUEL PUMP AND COMPUTER BOARD WAS CHANGED PROBLEM STILL EXISTS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083905September 14, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER COMPLAINED ABOUT AN ONGOING STALLING PROBLEM WHENEVER THE VEHICLE CAME TO A STOP. THE CONSUMER WAS ABLE TO RESTART VEHICLE. IT WAS TAKEN TO THE DEALER, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK PE04062_CAT *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091960September 13, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE CAN BE DRIVEN AT ANY SPEED AND IT WILL STALL. THIS WILL CAUSE VEHICLE TO LOSE STEERING AND BRAKING POWER. C ONSUMER TOOK VEHICLE TO DEALERS, BUT DEALER WAS UNABLE TO REMEDY THE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084012September 13, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 10 MPH VEHICLE SHUT DOWN. AS A RESULT, POWER STEERING FAILED, AND THE BRAKES BECAME VERY HARD. *AK PE04062_CAT. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER ON 8/2/2004 WHERE IT REMAINED UNTIL 8/21/04. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090443September 4, 2004
FUEL SYSTEM, OTHER
SUZUKI VERONA 2004: COMPUTER CHIP HAS TO BE REPROGRAMMED BECAUSE IT DOESN'T REGULATE THE ENGINE. THEN WHEN THIS IS DONE THE O-2 SENSORS AND CHECK ENGINE LIGHT COMES ON. THE COMPUTER CHIP CAUSES THE CAR TO HESITATE, STALL AND BACKFIRE. (FLASH OF CHIP NEEDED) SUZUKI THEN PROMISES CUSTOMER THAT THEY WILL GET A CAR PAYMENT FOR THEIR TROUBLE IN AN ATTEMPT TO ENTICE THEM TO...RELEASE SUZUKI FROM ARBITRATION....BUT THE CHECK IS A SCAM. (THEY ALLEDGEDLY WITHDREW THE OFFER WHEN I ASKED FOR EITHER A TRADE UP TO A NON LEMON OR DEFECTIVE CAR OR ARBITRATION) THERE NEVER WAS ANY PROOF OF ANY CHECK GIVEN TO ME. SUZUKI CLAIMS THEY HAD TO OBTAIN "APPROVAL" FROM EPA TO REWRITE THE CHIP"...BUT I NEVER RECEIVED ANY RECALL NOTICE. IM UNCERTAIN OF THE TECHNICAL TERMS BUT I BELIEVE IF EPA WAS INVOLVED THAT SUZUKI..VERONA MIGHT NOT MEET EMISSIONS STANDARDS. ON THE DATE THERE ISN'T A CERTAIN DATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088861August 31, 2004
ELECTRICAL SYSTEM
WHILE DRIVING AT 30 MPH, VEHICLE STALLED, ENGINE FAILED (AFTER OWNING VEHICLE THREE DAYS). OWNER/DRIVER WAS ABLE TO RESTART VEHICLE. DEALER SERVICE DEPARTMENT "LOOKED AT" AND "TESTED" VEHICLE, BUT FOUND NO PROBLEM. OWNER TOLD TO DRIVE A FEW DAYS, AND RETURN VEHICLE IF PROBLEM RECURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075676August 12, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THEN VEHICLE WOULD STALLED. THE DRIVER TRIED TO RESTART WAS ABLE TO START AND DROVE IT HOME. THE NEXT DAY DRIVER DROVE THE VEHICLE TO THE DEALER. THE MECHANIC INFORMED THE DRIVER THAT THE COMPUTER SYSTEM NEEDED REPLACEMENT. THE DRIVER INFORMED THE MECHANIC THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM STILL HAS NOT BEEN RESOLVE. *NM *NM PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086301August 6, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT MY SUZUKI VERONA JAN 2004 AND HAD PROBLEMS FROM THE FIRST WEEK. THE RADIO WOULD NOT WORK BECAUSE THEY COULDN'T FIND THE CODE SO THEY HAD TO TAKE IT OUT TO REPROGRAM, THE CAR WOULD NOT GO FORWARD WHEN I HIT THE GAS PEDAL, THE TRANSMISSION WOULD JERK, THEN WORST OF ALL IT WOULD JUST CUT OFF WHETHER SITTING STILL OR IN MOTION. IN THAT SIX MONTH PERIOD, I HAD TO DRIVE 6 LOANER VEHICLES. PEOPLE BEGAN TO ASK ME IF I OWNED A CAR LOT BECAUSE I WAS ALWAYS IN A DIFFERENT CAR! ;O)SO I FILED A LEMON LAW CLAIM AND AFTER 6 MONTHS I GOT A BRAND NEW VERONA. BUT THE STORY DOESN'T END THERE BECAUSE AFTER 1 MONTH AND A HALF OF MY NEW VERONA REPLACEMENT, IT CUT OFF ON ME WHILE I WAS DRIVING DOWN THE STREET. SAME PROBLEM AS MY FIRST VERONA. THE THING THAT GOT ME DURING MY FIRST ORDEAL WAS THE FACT THAT SUZUKI DID NOT BELIEVE ME WHICH IS WHY I HAD TO GO FILE A CLAIM. BUT NOW, FROM WHAT I HAVE BEEN TOLD THIS TIME AROUND, MY CAR ALONG WITH 3 OTHER VERONAS ARE NOW SITTING IN THE SHOP WAITING FOR SUZUKI TO COME AND FIX THEM. SO I AM IN LOANER CAR NUMBER 7. GOOD LUCK TO YOU ALL WHO HAVE NOT EXPERIENCE ANY PROBLEMS. BUT IF YOU DO, DON'T LET THEM FOOL YOU. I AM A WITNESS THAT THIS CAR HAS MAJOR PROBLEMS. *AK PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087391August 6, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
INTERMITTENTLY AND WITHOUT WARNING VEHICLE STALLEDS ON THE HIGHWAY. VEHICLE CAME TO A COMPLETELY STOP BEFORE IT COULD BE RESTARTED. ALSO VEHICLE SURGED FORWARD. DEALER EXAMINED THE VEHICLE FOUR TIMES, AND STILL COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083150August 2, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
COLD START RUNNING WILL STALL. POOR ACCELERATION . STALLING . THIS DEALER FIXED MY CAR THE FIRST TIME. THEY REPLACED THE ENGINE MNGMNT CONTROL BOX UNDER RECALL KC.*AK PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083872July 30, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
WHILE DRIVING BETWEEN 30 TO 35 MPH VEHICLE INTERMITTENTLY STALLED. THIS CAUSED THE LOSS OF STEERING AND BRAKES. CONSUMER WAS ABLE TO PULL OUT OF THE ROAD, THIS INCIDENT HAPPENED TWICE IN THE LAST 6 MONTHS. DEALER AND THE MANUFACTURER WERE NOTIFIED. *AK PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079687July 30, 2004
SEAT BELTS:REAR/OTHER
BOTH PASSENGER AND DRIVER REAR SEAT BELTS LOCK UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS ABLE COULD NOT DUPLICATE THE PROBLEM. *AK WHEN THE REAR PASSENGER MOVED THE SEAT BELT BECAME TIGHTER AND TIGHTER TO THE POINT WHERE THE PASSENGER COULD BARELY BREATH. THE MANUFACTURER WAS CALLED TWICE BUT THEY DIDN'T PROVIDE ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083697July 28, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH VEHICLE STALLED. CONSUMER RESTARTED VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION TWICE, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. DEALER REFUSED TO RETURN THE VEHICLE TO CONSUMER DUE TO SAFETY PROBLEM, AND NOT BEING ABLE TO DUPLICATE THE PROBLEM. *AK PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083339July 20, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE SHUT DOWN WHEN ACCELERATING. THE VEHICLE WOULD START BACK UP BUT THE PROBLEM CONTINUED. CURRENTLY THE VEHICLE HAS BEEN AT THE DEALER FOR AT LEAST 30 DAYS. HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *JB PE04062_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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