Suzuki Forenza Complaints

907 consumer complaints on file.

#10219817March 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219531February 28, 2008
SUSPENSION
2007 SUZUKI FORENZA. VEHICLE BEGAN PULLING TO THE LEFT WHILE DRIVING ON THE FREEWAY. CONSUMER STATES THAT THE DEALER TOLD HER THAT THE TIRES NEEDED AIR. THEN THEY SAID THE CAR NEEDED AN ALIGNMENT WHEN PUTTING AIR IN THE TIRES DID NOT CORRECT THE PROBLEM. *KB THE CONSUMER WENT TO ANOTHER MECHANIC, HOWEVER THEY WERE UNABLE TO PERFORM THE ALIGNMENT AND SUGGESTED THAT SHE TAKE THE VEHICLE BACK TO DEALER TO HAVE THE SPECIFICATIONS CHECKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218178February 16, 2008
ELECTRICAL SYSTEM:IGNITION
EVER SINCE I BOUGHT MY 2005 SUZUKI FORENZA WAGON, I HAVE HAD PROBLEMS WITH IT STARTING. I WOULD TURN THE KEY AND THE ENGINE WOULD SOUND LIKE IT WAS GOING TO START, BUT I WOULD THEN HAVE TO TURN THE ALL THE WAY TO THE OFF POSITION TO RESTART AND THEN IT WOULD FINALLY TURN OVER. I HAVE BROUGHT MY CAR IN THREE DIFFERENT TIMES TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY SAY NOTHING IS WRONG WITH IT. OBVIOUSLY THERE IS. THEY TRY TO SAY IT IS FROM THE COLD OR SOMETHING ELSE AND THEY CLAIM THEY "HAVE DONE ALL THEY CAN DO AND THAT NOTHING IS WRONG WITH IT." IT HAS HAD THIS PROBLEM IN SUMMER, FALL, WINTER, AND SPRING. IT EVEN HAPPENED IN AZ IN SEPTEMBER WHEN IT WAS 110 DEGREES. MY WARRANTY IS UP IN JUNE AND I NEED TO HAVE THIS CORRECTED BEFORE THEN. I ALSO MAINTAIN MY CAR VERY WELL, SO THAT ISN'T THE PROBLEM EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217841February 12, 2008
POWER TRAIN, ELECTRICAL SYSTEM
CAR HAS TROUBLE STARTING AND CHECK ENGINE LIGHT COMES ON INTERMITTENTLY. JULY 2007 TOOK CAR IN WITH 'HARD START" PROBLEM. THEY FOUND RESONATOR ASSEMBLY NEEDED REPLACING. THAT REPAIR WAS DONE ON AUGUST 3, 2007. CAR RAN FOR APPROX. 2 MONTHS AND WE TOOK IT BACK IN OCTOBER WITH THE CHECK ENGINE LIGHT ON AND THE SAME "HARD START" PROBLEM. THEY REPLACED THE STARTER OCTOBER 18, 2007 AND STATED IT WAS ARCING TO HIGH. TOOK CAR BACK OCTOBER 21, 2007 WITH THE SAME PROBLEM. OCTOBER 26, 2007 THE ECU COMPUTER WAS REPLACED. TOOK CAR BACK TO SHOP OCTOBER 29, 2007 WITH THE SAME "HARD START" PROBLEM. MOVED THE CAR TO ANOTHER DEALERSHIP NOVEMBER 7, 2007 AS NO ONE WAS WORKING ON THE CAR. THIS WAS SUGGESTED BY THE CORPORATION. A REPAIR WAS DONE ON THE CAR. DECEMBER 13, 2007 TOOK CAR BACK TO THIS DEALERSHIP WITH THE SAME "HARD START" PROBLEM. THEY CHECKED THE CODE AND RESET THE CHECK ENGINE LIGHT. DECEMBER 18, 2007 RETURNED TO THE DEALERSHIP WITH THE SAME PROBLEM. THEY REPLACED THE ENGINE WIRING HARNESS. JANUARY 25, 2008 THE CAR IS HAVING THE SAME "HARD START" PROBLEM AND IS SITTING IN THE YARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217343February 7, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE DEALER STATED THAT THE SENSOR FOR THE AIR BAG IS LOCATED UNDERNEATH THE CUP HOLDER; THEREFORE, IF ANYTHING SPILLS IN THE CUP HOLDER, IT DAMAGES THE SENSOR. THE DEALER REPLACED THE SENSOR. THE CURRENT AND FAILURE MILEAGES WERE 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216691February 1, 2008
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE STOPPED AT AN INTERSECTION, THE CONTACT'S VEHICLE WAS REAR ENDED. HE WAS WEARING HIS SEAT BELT; HOWEVER, IT FAILED TO RETRACT INTO THE LOCKED POSITION. AS A RESULT, HE STRUCK THE STEERING WHEEL AND SUSTAINED MODERATE TO SEVERE HEAD INJURIES. THE POLICE ARRIVED AND A REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE UNABLE TO ASSIST. THE SEAT BELT WAS REPAIRED BEFORE AND AFTER THE CRASH UNDER NHTSA CAMPAIGN ID NUMBER 07V315000 (SEAT BELTS:FRONT:BUCKLE ASSEMBLY). THE TOTAL ESTIMATED REPAIR COST IS $3,000. THE VEHICLE IS CURRENTLY BEING REPAIRED AT THE OWNER'S EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10216134January 29, 2008
EXTERIOR LIGHTING
2005 SUZUKI FORENZA WITH RECALL FOR LOWBEAM AND RUNNING LIGHTS. CONSUMER STATES THAT THE DEALER INFORMED HER OF ANOTHER RECALL FOR THE WATER PUMP WHEN GETTING THE RECALL FOR THE LIGHTS REPAIRED. *KB THE CONSUMER WANTED TO KNOW WHY THE RECALL FOR THE WATER PUMP WAS NOT LISTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215841January 24, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC CAR DOWN-SHIFT WHEN U LET UP ON GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215548January 21, 2008
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
I HAVE A 2006 SUZUKI FORENZA THAT I PURCHASED NEW FROM SHOALS SUZUKI IN SHEFFIELD ALABAMA. I HAVE HAD TWO OF THE INSIDE DOOR HANDLES REPLACED BECAUSE THEY WILL BREAK OFF IN YOUR HAND WHEN TRYING TO OPEN THE DOOR. THIS IS A SAFETY ISSUE THAT NEEDS ADDRESSED. THESE HANDLES ARE 100% PLASTIC WITH NO METAL REINFORCEMENT. THE SERVICE MANAGER TOLD ME THAT THEY HAVE HAD ALOT OF THEM BREAKING. WHAT IF THE VEHICLE WAS ON FIRE AND THIS HAPPENED? THERE WOULD BE NO WAY TO GET OUT. PLEASE TAKE A GOOD LOOK AT THIS PROBLEM AND ISSUE A RECALL ON THESE PLASTIC DOOR HANDLES. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215088January 16, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. WHILE DRIVING 55 MPH, THE CONTACT ACTIVATED THE HIGH BEAMS AND ALL OF THE INTERIOR AND EXTERIOR LIGHTS DIMMED AND THE RADIO SHUT OFF. SHE PULLED OFF THE ROAD AND THE LOW BEAMS ILLUMINATED APPROXIMATELY TWO MINUTES LATER. WHEN THE HIGH BEAMS FINALLY ILLUMINATED, THE VEHICLE COMPLETELY LOST POWER AND THE ENGINE SHUT OFF. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DIAGNOSIS WAS THAT THE FLOOR HARNESS HAD BURNED OUT FROM THE FRONT TO THE REAR OF THE VEHICLE. NHTSA CAMPAIGN ID NUMBER 07V452000 (EXTERIOR LIGHTING) WAS REFERENCED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 32,445. UPDATED 02-19-08 *BF THE CONSUMER STATED THE LIGHTS DID NOT DIM BUT WENT OUT. THE DEALER STATED AUTOMATIC DOOR LOCK INOPERABLE. UPDATED 02/14/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10214950January 15, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. ONCE THE ODOMETER REACHED 5,000, THE AIR BAG LIGHT ILLUMINATED AND HAS REMAINED LIT EVER SINCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CONNECTION FAILED. THE DEALER REPAIRED THE VEHICLE APPROXIMATELY THREE OR FOUR TIMES; HOWEVER, THE FAILURE STILL OCCURS. THE CURRENT MILEAGE WAS 33,000 AND FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214581January 12, 2008
TIRES:SIDEWALL
WHILE DRIVING ON I-84 EAST BOUND MY PASSENGER REAR TIRE RIPPED APART IN A COMPLETE CIRCLE FROM ITSELF. THIS TIRE HAS 22,000 MILES ON IT AND HAS NOT PASSED THE WEAR MARK IN THE TREAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213374January 2, 2008
AIR BAGS
AIR BAG WARNING LIGHT CONTINUES TO STAY LIT. SINCE SEPT. 22, 2006 THREE MORE ATTEMPTS HAS BEEN MADE TO FIX THE ERROR. TODATE, JAN. 1, 2008, DEALER HAS NOT RETURNED MY CALLS.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211177December 7, 2007
ELECTRICAL SYSTEM:IGNITION:MODULE
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE SERVICE ENGINE LIGHT ILLUMINATED FREQUENTLY. THE VEHICLE WAS RETURNED TO THE DEALER FOR REPAIR. THE DEALER COULD NOT FIND ANY FAILURES THE FIRST TIME. TWO WEEKS LATER, THE LIGHT ILLUMINATED AGAIN AND THE VEHICLE JERKED DURING ACCELERATION. THE VEHICLE WAS RETURNED TO THE DEALER SO THE COMPUTER COMPONENT COULD BE UPDATED. ONE WEEK LATER, THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. A FIRE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE FAILURE AFTER THE FIRE OCCURRED. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 15,000. UPDATED 01-10-08. *KB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10211023December 6, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FROM WHAT I UNDERSTAND, THE SUZUKI FORENZA'S AIRBAG SENSOR (I HAVE A 2005 SUZUKI FORENZA) IS UNDER THE CUP HOLDER AND FAULTS OUT EASILY DUE TO CONDENSATION FROM BEVERAGES. MINE JUST WENT OUT FOR THE 3RD TIME IN 2 YEARS. I CONTACTED SUZUKI, AND THEY SAID I WOULD HAVE TO PAY FOR THE REPAIR SINCE THE VEHICLE HAS 50,000 MILES AND IS OUT OF THE "BUMPER-TO-BUMPER" WARRANTY PERIOD. MY AIRBAG LIGHT ON THE DASH STAYS ON ALL THE TIME NOW, INDICATING A PROBLEM. AFTER WEB RESEARCH, I FOUND OUT THIS IS VERY COMMON, YET THERE IS NO RECALL. THIS IS OBVIOUSLY SAFETY RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211026December 6, 2007
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE DRIVING AT VARIOUS SPEEDS, THE HOOD HAS A TENDENCY TO SLIGHTLY OPEN. THE CONTACT HAS APPLIED PRESSURE TO THE HOOD SEVERAL TIMES, BUT IT WOULD NOT REMAIN COMPLETELY SHUT. HE BELIEVES THE HOOD LATCH IS DEFECTIVE BECAUSE IT IS NOT CONNECTING PROPERLY TO THE LOCKING MECHANISM. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210397November 30, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHEN A PASSENGER IS SEATED IN THE PASSENGER SEAT, THE AIR BAG LIGHT ILLUMINATES AND REMAINS LIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,126 AND FAILURE MILEAGE WAS 20. UPDATED 12/31/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209683November 22, 2007
ENGINE AND ENGINE COOLING
I HAVE HAD PROBLEMS WITH MY CAR NOT STARTING AND THEN DYING WHEN SLOWING DOWN AT A STOP LIGHT AND SUCH. I HAVE HAD THE CAR TOWED TWICE AND ITS BEEN IN THE SHOP MULTIPLE TIMES. THEY STILL HAVEN'T BEEN ABLE TO FIGURE OUT WHAT IS WRONG WITH IT. THEY HAVE REPLACED EVERYTHING THEY THINK IT COULD BE AND STILL WITH NO SUCCESS. I'M WORRIED THAT I COULD GET SERIOUSLY HURT AND AM MAD AT THE FACT THAT NO ONE KNOWS WHAT THE PROBLEM IS. NOT EVEN THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209263November 18, 2007
EXTERIOR LIGHTING:HEADLIGHTS
THE FIRST TIME I HAD A PROBLEM WAS WITH THE AUTOMATIC LIGHTS, THEY WOULD COME ON WHEN THEY WANTED TO AFTER TWO MONTHS OF BUYING THE CAR. I DID NOT DO NOTHING ABOUT THAT, THEN I WAS DRIVING AND WENT TO TURN ON MY HIGH BEAMS AND THE LIGHTS WENT OUT ALL TOGETHER NO LIGHTS WHAT'S SO EVER, BUT THEN MESSED WITH SWITCH AND THEY CAME BACK ON. THEN JUST THE OTHER DAY I WAS LEAVING A FRIENDS HOUSE AND I HAD HIGH BEAMS BUT NO REGULAR HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209166November 16, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2004 SUZUKI FORENZA. A 10 MONTH OLD BABY WAS ABLE TO REMOVE THE COVER FOR THE DOOR SCREW. THE COVER WAS LOCATED UNDER THE HANDLE. THE BABY WAS NOT RESTRAINED IN A CHILD SEAT AND HAD THE COVER IN HIS MOUTH. THE DEALER STATED THAT THE COVERS WERE DESIGNED TO POP OFF. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 12/11/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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