Suzuki Forenza Complaints

907 consumer complaints on file.

#10297827January 2, 2010
AIR BAGS:FRONTAL
AIR BAG DIDN'T DEPLOY WHEN I WAS IN A CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10297553December 30, 2009
SEAT BELTS:FRONT:RETRACTOR
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA. WHEN AN OCCUPANT ATTEMPTED TO USE THE DRIVER-SIDE REAR SEAT BELT THE WEBBING WOULD NOT RETRACT. SHE WILL CONTACT THE MANUFACTURER. THE SEAT BELT WILL BE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297295December 29, 2009
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 SUZUKI FORENZA. SHE HAD HER VEHICLE REPAIRED ACCORDING TO RECALL NOTICE NUMBER 07V452000 (EXTERIOR LIGHTING) IN DECEMBER 2009. WHILE DRIVING APPROXIMATELY 35 MPH AT NIGHT, THE HEAD-LIGHTS FAILED WITHOUT WARNING. SHE HAD TO USE THE HIGH BEAMS TO GET HOME. SHE TOOK THE VEHICLE BACK TO THE DEALERSHIP AND HAD THEM REPLACED AT HER EXPENSE. SHE REFERENCED THE PRIOR RECALL AND WAS TOLD THAT THE FAILURE WAS NOT RELATED TO THE RECALL. SHE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000- UPDATED 1/11/09 *CN UPDATED 01/14/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296983December 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 SUZUKI FORENZA, BRAKE SENSOR WENT OUT AND CAR WOULD NOT GO OUT OF PARK AND INTO DRIVE. I FIXED THAT AND THEN ON DECEMBER 19, 2009 I WAS DRVING DOWN THE HIGHWAY AND THE CAR WENT OUT OF DRIVE AND INTO NEUTRAL. I ALMOST WRECKED BECAUSE I COULDN'T GET THE CAR BACK INTO DRIVE TO KEEP UP WITH THE FLOW OF TRAFFIC. IN A PANIC I PUT THE CAR IN 3RD GEAR AND I WAS ABLE TO MAKE IT HOME. THE MECHANIC HAS HAD THE CAR FOR OVER A WEEK TRYING TO FIGURE OUT WHAT THE PROBLEM IS. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296378December 18, 2009
AIR BAGS:FRONTAL
WE HAVE A 2008 SUZUKI FORENZA. THE PASSENGER AIR BAG WILL NOT ACTIVATE WITH SOMEONE OF AN APPROPRIATE WEIGHT SITTING IN THE SEAT WHEN THE CAR IS STARTED. IF THE CAR IS RUNNING WHEN SOMEONE SITS DOWN SOMETIMES IT WILL GO OFF. THE CAR HAS BEEN TO THE DEALER 4- 5 TIMES AND THEY SAY THERE IS NOTHING WRONG. THIS IS A MAJOR SAFETY RISK FOR THE FRONT SEAT PASSENGER. YOUR HELP WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295504December 13, 2009
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
2006 SUZUKI FORENZA WHICH I BOUGHT IN FEBRUARY 2008. THE INTERIOR HANDLE ON THE PASSENGER AND DRIVER SIDE BROKE OFF WITHIN 4 MONTHS OF EACH OTHER A YEAR AFTER I HAD THE VEHICLE. NORMAL USE OF HANDLES (TRYING TO EXIT VEHICLE). NEVER EXPERIENCED ANYTHING LIKE THAT. AFTER READING THROUGH YOUR COMPLAINTS, I SEE OTHERS HAVE THE SAME PROBLEM. I WENT TO DEALER WHO HAD NO INFORMATION ABOUT A RECALL. HE INFORMED ME OF THE COST OF $120+ TO REPAIR THE TWO PLUS THE COST OF THE HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294459December 4, 2009
AIR BAGS:FRONTAL
FRONT END COLLISION, AIR BAGS DEPLOYED AND STARTED A FIRE WHICH CAUGHT MY CLOTHING ON FIRE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10292858November 19, 2009
AIR BAGS
I HAVE A 2008 FORENZA, MY AIRBAG LIGHT CAME ON FOR THE FIRST TIME BOUT 3 OR 4 WKS AGO AFTER A DAY, IT WENT OFF. NOW YESTERDAY NOV. 18TH ITS CAME ON AGAIN AN THIS TIME IT DOESN'T GO OFF. NOW AFEW MONTHS AGO I HAD TO GO TO PUGMIRE IN MARIETTA, FOR MY SEAT BELT PROBLEM, AN THEY WERE REAL HATEFUL, WHEN THEY FOUND OUT IT WAS WARRANTY. THEY SHOULDN'T GOT MAD OR MEAN THEY STILL GET PD FOR WARRANTY. CAN U HELP ME OUT? IT SCARES ME TO DRIVE IT LIKE THAT. THANKS TINA DILLARD *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292068November 13, 2009
SUSPENSION:FRONT, UNKNOWN OR OTHER
STRUT ASSEMBLY OF VEHICLE HAS AN INCH OF VERTICAL PLAY, HENCE VEHICLE NOT ABLE TO BE ALIGNED. VEHICLE IS 2004 SUZUKI FIRENZA. HAVE ADDRESSED ISSUE WITH 3 DIFFERENT DEALERS AND NONE CAN AGREE ON WHAT THE PROBLEM IS. ONE EVEN STATED THAT WAS NORMAL FOR VEHICLE. CALLED MANUFACTURER IN BREA CA, AND THEY REFUSED TO ADDRESS THE ISSUE. FURTHERMORE I WAS REFUSED THE RIGHT BVTO SPEAK TO MANAGEMENT PERSON. SINCE MY VEHICLE CAN'T BE ALIGN, I HAVE A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292010November 12, 2009
EXTERIOR LIGHTING
I OWN A 2004 SUZUKI FORENZA. I HAVE ALWAYS HAD ISSUES WITH THE REAR BRAKE LIGHTS STAYING ON AFTER THE BRAKE PEDAL IS RELEASED. I HAVE NOTICED A RECALL LISTED ON THE MODEL I OWN FOR THE PART. I WAS NEVER INFORMED OF THIS RECALL. I HAVE HAD TO REPLACE MY BATTERY 3 TIMES BECAUSE OF THE FAULTY SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291441November 9, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE AIR BAG WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. IN A SITUATION THAT WARRANTS THE AIR BAGS MAY FAIL TO DEPLOY. SHE CONTACTED THE DEALERSHIP AND WAS REFERRED TO THE MANUFACTURER. WHEN SHE CALLED THE MANUFACTURER, SHE LEFT A VOICE MESSAGE BUT HAD NOT RECEIVED A RESPONSE.. THE CURRENT MILEAGE WAS 51,923. THE FAILURE MILEAGE WAS APPROXIMATELY 51,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290886November 3, 2009
VEHICLE SPEED CONTROL
CAR ACCELERATES ON ITS OWN WHEN IT DOES BRAKES DON,T WORK ACTS LIKE ANTI LOCK BAD HAS JUST HARD PEDAL CAR WILL ACCELERATE UNTIL IT DECIDES TO STOP LAST TIME UP TO 105 MPH FOR ABOUT 20 MILES IT HAS HAPPENED TWICE ON HIGH WAY 3-4 TIMES IN CITY TOOK CAR TO DEALER THEY SAID IT COULD BE TRANS CONTROL MODULE OR ENGINE CONTROL MODULE THEY REPLACED TRANS CONTROL MODULE TOLD ME CAR WAS FIXED . I ASKED THEM HOW DO THEY KNOW ITS REALLY FIXED BECAUSE ITS A INTERMITTENT PROBLEM . THEY ASSURED ME ITS FIXED I CALLED SUZUKI TO SEE HOW TO BE ASSURED ITS FIXED BECAUSE MY 17 YR OLD DAUGHTER DRIVES THE CAR THEY TOLD ME TO DRIVE IT AND LET THEM KNOW IF IT HAPPENS AGAIN, SO I THOUGHT WELL LETS SEE IF SOMEONE CAN GET KILLED AND DROVE CAR AS THEY SAID CAR WAS OK FOR ABOUT 3 WEEKS WELL MY DAUGHTER WAS DRIVING CAR AGAIN AND IT HAPPENED AGAIN THIS TIME IN CITY SHE HAD TO RUN 3 RED LIGHTS AND FINALLY GOT CAR TO STOP THE CUSTOMER COMPLAINT PERSON AT SUZUKI TOLD ME THAT IF A SERIOUS INJURY ACCRUED BECAUSE OF THIS PROBLEM THAT THEY WOULD LET THE INSURANCE COMPANY WORK IT OUT, I ASKED SO WHAT DOES SOMEONE HAVE TO GET KILLED BEFORE YOU WILL DO SOMETHING ABOUT THIS ISSUE ( THIS IS A SERIOUS ISSUE ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290606November 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 SUZUKI FORENZA PURCHASED BRAND NEW JUNE 2007. THE TRANSMISSION IMPROPERLY SHIFT GEARS. THE VEHICLE WOULD DISPLAY 1ST GEAR OR NEUTRAL ON THE INDICATOR PANEL WHILE IN THE DRIVE MODE. THE DEALER REPLACED THE TRANSMISSION RANGE SENSOR. AFTER THE REPAIR THE VEHICLE WOULD NOT ACCELERATE PAST 15 MPH. AS A CONSEQUENCE SHE WAS REAR-ENDED BY ANOTHER VEHICLE. THERE WAS MINOR DAMAGE DONE TO THE REAR OF THE VEHICLE. NO REPAIRS HAVE BEEN MADE TO DATE TO CORRECT THE FAILURE. AFTER THE INCIDENT THE FAILURE BECAME PROGRESSIVELY WORSE. ALSO THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE WARNING PANEL. THE FAILURE MILEAGE WAS 44,121 AND THE CURRENT WAS 47, 870.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10289237October 21, 2009
EXTERIOR LIGHTING
ELECTRICAL/EXTERIOR LIGHTING: JUST PRIOR TO 10/10/2009, I BEGAN NOTICING MY LIGHTS WERE PERIODICALLY FLICKERING. ON OCT. 10, 2009, I NOTICED WHAT SMELLED LIKE WIRES BURNING (ELECTRICAL BURNING SMELL). THE FOLLOWING EVENING I STARTED MY CAR AND WHEN I TURNED ON THE LIGHTS, THEY DIDN'T COME ON, HOWEVER MY RUNNING LIGHTS DID COME ON WHEN I RELEASED MY BREAK (5 SPEED), I WAS ALSO WITHOUT THE USE OF MY HI-BEAMS, HOWEVER THEY WORK WHEN I PULL BACK ON MY TURN SIGNAL/HI-BEAM HANDLE. AFTER DOING A LITTLE INVESTIGATION, I FOUND THAT THERE WAS ONCE A RECALL FOR THIS PROBLEM, HOWEVER WHEN I CALLED SUZUKI, I WAS OF COURSE TOLD THAT MY CAR WAS NOT PART OF THAT RECALL! HOW NICE! THE DEALER INFORMED ME THAT IT WOULD COST NOT LESS THEN $150 TO FIX! I BOUGHT THE CAR BRAND NEW IN 2006, IT IS NOW JUST OVER 3 YEARS OLD! I HAVE NEVER BEEN NOTIFIED OF ANY RECALLS, JUST HAPPENED TO HEAR ABOUT THE DOOR HANDLE RECALL BECAUSE I HAD ANOTHER ISSUE AND HAD TO CONTACT A DEALER (NOT THE ONE I PURCHASED THE CAR FROM, EITHER) AS I HAVE NOT HAD THE BEST CUSTOMER EXPERIENCE WITH THEM. MY MECHANIC TRIED TO INQUIRE AS TO HOW TO OBTAIN THE WIRING DETAIL FOR THIS CAR SO THAT HE COULD FIX THE PROBLEM, THUS SAVING ME A GOOD DEAL OF MONEY...$150! I AM A SINGLE PARENT AND WOULD HOPE THAT A CAR THAT IS ONLY 3 YEARS OLD WOULD NOT HAVE THE DIFFICULTIES THIS CAR HAS HAD IN SUCH A SHORT PERIOD OF TIME. FOR THE MOST PART, I HAVE ENJOYED THE CAR, BUT THE FACT THAT SUZUKI IS REFUSING TO TAKE RESPONSIBILITY FOR THE FAULTY MANUFACTURING OF THIS CAR OR AT LEAST THE EXTERIOR LIGHTING IS SO DISHEARTENING TO ME. THIS IS CERTAINLY A ROAD HAZARD NOT TO MENTION THE SAFETY ISSUE FOR MYSELF, MY CHILDREN AND ANY PASSENGER I MAY HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289263October 21, 2009
AIR BAGS
TL* THE CONTACT OWNS A 2008 SUZUKI FORENZA. THE PASSENGER FRONT AIR BAG MISCLASSIFIED AN ADULT AS A CHILD. AS A CONSEQUENCE IN A SITUATION THAT WARRANTS THE AIR BAGS MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND SHE WAS INFORMED THAT THERE WERE NO PROBLEMS WITH THE SEAT OR THE SENSOR. THE FAILURE HAS NOT BEEN REMEDIED. THE CURRENT AND FAILURE MILEAGES WERE 18261.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288862October 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
I BROUGHT THIS VEHICLE USED AND IT NOW HAS 37,500 MILES. I BARELY DRIVE IT AND KEEP IT GARAGED AND REGULARLY MAINTAINED. AFTER THE BUMPER TO BUMPER WARRANTY EXPIRED AND WHEN IT PAST THE 36,000 MILES (WARRANTY EXPIRED BEFORE MILEAGE REACHED) I STARTED TO EXPERIENCE HARD DOWNSHIFT AND HESITATING SHIFTS UPWARD (REACHES OR GOES ABOVE 3000 RPMS BEFORE IT SHIFTS). THESE HARD SHIFTS ARE MOSTLY BETWEEN 30-20 MPH AND ALSO OCCUR BETWEEN 5-20 MPH BUT SOMEWHAT SOFTER BUT STILL EASILY NOTABLE. THE POWERTRAIN WARRANTY IS FOR 100,000MILES/7YRS SO I TOOK IT THE DEALER AND TOLD HIM MY COMPLAINT. RIGHT OFF THE BACK THEY TOLD ME THAT THEY DIDN'T HAVE ENOUGH TIME TO REALLY CHECK IT OUT AND THAT ALL THEY COULD DO IS DRIVE. ALSO, HE TOLD ME THAT MY WARRANTY (BUMPER TO BUMPER) EXPIRED AND THAT IF THE GUY HAD EXPERIENCE WITH THIS TYPE OF COMPLAINT THAT HE MIGHT BE ABLE TO TELL ME WHAT IT WAS OTHERWISE I WAS GOING TO HAVE TO PAY $80+$8 TAX FOR DIAGNOSIS AND THAT IF IT IS ANYTHING ELECTRICAL WITH THE TRANSMISSION THAT IT WASN'T COVERED. OF COURSE AS I EXPECTED HE DIDN'T SEE WHAT THE PROBLEM WAS AND TOLD ME TO SCHEDULE THE $88 DIAGNOSIS. HE ALSO TOLD ME THAT SUZUKI FORENZAS ARE KNOWN FOR DOWNSHIFTING HARD BUT I TOLD HIM THAT IT WASN'T LIKE THAT BEFORE THE 36,000 MILE MARKER. I CAME BACK HOME THOUGH WITHOUT MAKING THE DIAGNOSIS APPOINTMENT AND READ MY WARRANTY DETAILS. UNDER "...WHAT IS NOT COVERED" FOR POWERTRAIN, NO WHERE DID IT SAY TRANSMISSION ELECTRONICS, INFACT IT COVERS 'TRANSMISSION CONTROL MODULE' WHICH IS AN ELECTRICAL COMPONENT OF THE TRANSMISSION, ALONG WITH MANY OTHER TRANSMISSION PARTS! I GUESS THEY OBVIOUSLY KNOW THAT THIS IS A COMMON PROBLEM SINCE HE TRIED TO CONVINCE THAT IS NORMAL AND THAT HE RIGHT OFF THE BACK TOLD ME THAT THEY DON'T COVER TRANSMISSION ELECTRONICS AND THAT THERE IS A CHARGE OF $88 FOR DIAGNOSIS. AFTER READING SOME OF THE POWERTRAIN COMPLAINTS ONLINE, IT SEEMS LIKE SUZUKI KNOWS THAT THEY HAVE A BIG PROBLEM ON THEIR HANDS AND ARE WAITING UNTIL WARRANTIES EXP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287002October 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2006 SUZUKI FORENZA WAGON. I HAVE SEARCHED THE INTERNET ONLY TO FIND THAT VERY MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THE SHIFTING OF THE AUTOMATIC TRANSMISSION JUST LIKE WE ARE. IT IS STUCK IN 2ND GEAR & VERY SLOW TO ACCELERATE, REVS WAY TO HIGH WHEN REACHING POSTED SPEEDS.BOTH ARE VERY DANGEROUS. WHY IS THIS NOT A RECALL? WE FEEL WE ARE DESTROYING THE ENGINE. WE BOUGHT IT LAST YEAR,USED & WITH NO WARRANTY. WE FEEL WE HAVE BEEN TAKEN ADVANTAGE OF . THE DEALER WILL NOT HELP US(DODGE DEALER). WE CALLED A SUZUKI DEALER AND THEY TOLD US THIS PROBLEM IS VERY COMMON BUT IT IS AN ELECTRICAL ISSUE WHICH IS NOT UNDER WARRANTY AND EXTREMELY EXPENSIVE. WHAT CAN WE DO? PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286744October 8, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM:IGNITION, POWER TRAIN
TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. WHILE THE CONTACT WAS ATTEMPTING TO EXIT HER VEHICLE THE INSIDE DOOR HANDLE BROKE AND LANDED IN HER HAND. THE SAME FAILURE HAS ALSO OCCURRED ON THE PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 50,000. UPDATED 10/27/09.*LJ THE CONSUMER ALSO STATED THE SHIFT RELAY WAS INOPERATIVE. THE SHIFTER LOCKED UP AND THE CONSUMER WAS UNABLE TO START THE VEHICLE. SHE WAS ABLE TO PLACE THE KEY IN INTO THE UNLOCK SAFETY LOCK AND PUSH THE SHIFTER IN AN UNLOCKED POSITION, THEN SHE WAS ABLE TO START THE VEHICLE. THE CONSUMER STATED THE IGNITION LOCKS UP. UPDATED 10/29/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286106October 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SPEED SENSOR ON 2006-2007 SUZUKI FORENZA AUTOMATIC TRANSMISSION HAS HIGH FAILURE RATE AND IS DANGEROUS. CAR KICKS INTO NEUTRAL WHILE MOVING CAUSING LOSS OF CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285636September 29, 2009
AIR BAGS
TL*THE CONTACT OWNS A 2005 SUZUKI FORENZA. THE AIR BAG WARNING LIGHT CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL; WHICH, INDICATED THAT THE AIR BAGS WERE INOPERATIVE. AS A CONSEQUENCE, THE AIR BAGS MAY FAIL TO DEPLOY. THE VEHICLE WAS TAKEN THE DEALER MULTIPLE TIMES AND SEVERAL REPAIRS WERE MADE; HOWEVER, NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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