Subaru Solterra Service Bulletins

202 manufacturer communications on file.

• September 26, 2023•Document ID: 10243399

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WRK-23

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243399-0001.pdf↗
• September 26, 2023•Document ID: 10243398

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WRG-23

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243398-0001.pdf↗
• September 26, 2023•Document ID: 10243396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243396-0001.pdf↗
• September 26, 2023•Document ID: 10243395

  Service Bulletin/Repair Instructions
  EQUIPMENT; FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243395-0001.pdf↗
• August 31, 2023•Document ID: 10241846

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-282-21R

  Date Added:

  September 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

  Associated Products (51)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru XV CrossTrek2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ+ 31 more
  Associated Documents

  • DownloadMC-10241846-0001.pdf↗
• August 31, 2023•Document ID: 10241844

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-310-23R

  Date Added:

  September 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10241844-0001.pdf↗
• August 1, 2023•Document ID: 10241801

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  01-168-09R

  Date Added:

  September 5, 2023

  Manufacturer:

  SUBARU

  Summary

  The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

  Associated Products (162)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 142 more
  Associated Documents

  • DownloadMC-10241801-0001.pdf↗
• July 13, 2023•Document ID: 10240113

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  15-285-21R

  Date Added:

  August 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

  Associated Products (82)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru XV CrossTrek2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ+ 62 more
  Associated Documents

  • DownloadMC-10240113-0001.pdf↗
• June 5, 2023•Document ID: 10238435

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  15-310-23R

  Date Added:

  July 3, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10238435-0001.pdf↗
• May 26, 2023•Document ID: 10237299

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-309-23R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10237299-0001.pdf↗
• May 23, 2023•Document ID: 10237294

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-310-23

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10237294-0001.pdf↗
• May 11, 2023•Document ID: 10237272

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-302-22R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

  Associated Products (10)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10237272-0001.pdf↗
• May 4, 2023•Document ID: 10237247

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  07-210-22R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.

  Associated Products (5)

  2023 Subaru Solterra2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237247-0001.pdf↗
• April 24, 2023•Document ID: 10235301

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  15-309-23

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10235301-0001.pdf↗
• April 11, 2023•Document ID: 10235287

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-302-22R

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

  Associated Products (10)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek
  Associated Documents

  • DownloadMC-10235287-0001.pdf↗
• April 5, 2023•Document ID: 10235285

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-266-20R

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

  Associated Products (43)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 23 more
  Associated Documents

  • DownloadMC-10235285-0001.pdf↗
• March 23, 2023•Document ID: 10233907

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-285-21R

  Date Added:

  April 6, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.

  Associated Products (74)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 54 more
  Associated Documents

  • DownloadMC-10233907-0001.pdf↗
• March 20, 2023•Document ID: 10233905

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  April 6, 2023

  Manufacturer:

  SUBARU

  Summary

  UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion.

  Associated Products (5)

  2023 Subaru Solterra2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10233905-0001.pdf↗
• February 28, 2023•Document ID: 10232239

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-242-19R

  Date Added:

  March 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.

  Associated Products (43)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 23 more
  Associated Documents

  • DownloadMC-10232239-0001.pdf↗
• February 28, 2023•Document ID: 10232237

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-219-18R

  Date Added:

  March 2, 2023

  Manufacturer:

  SUBARU

  Summary

  When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully.

  Associated Products (43)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2023 Subaru XV CrossTrek2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent+ 23 more
  Associated Documents

  • DownloadMC-10232237-0001.pdf↗