Subaru Solterra Service Bulletins

193 manufacturer communications on file.

• May 29, 2024•Document ID: 11000839

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-228-24

  Date Added:

  June 4, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces the availability of reprogramming files developed to address cases of inability to charge Solterra vehicles using EVgo charging stations.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-11000839-0001.pdf↗
• May 29, 2024•Document ID: 11000813

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  03-93-24

  Date Added:

  June 4, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces the availability of reprogramming files developed to address cases of P0A1C29 (Drive Motor “B” Control Module Signal Invalid) and P0A1B29 (Drive Motor “A” Control Module Signal Invalid) detected by the Motor Generator Control Unit.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-11000813-0001.pdf↗
• May 15, 2024•Document ID: 11000835

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-313-23R

  Date Added:

  June 4, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

  Associated Products (9)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX
  Associated Documents

  • DownloadMC-11000835-0001.pdf↗
• March 25, 2024•Document ID: 10252495

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-313-23R

  Date Added:

  April 3, 2024

  Manufacturer:

  SUBARU

  Summary

  The bulletin contains information for exchange components, their manufacturer, as well as the proper exchange procedure.

  Associated Products (9)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX
  Associated Documents

  • DownloadMC-10252495-0001.pdf↗
• March 25, 2024•Document ID: 10252494

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-303-22R

  Date Added:

  April 3, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit.

  Associated Products (20)

  2025 Subaru Impreza2025 Subaru Outback2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX
  Associated Documents

  • DownloadMC-10252494-0001.pdf↗
• March 19, 2024•Document ID: 10252492

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  15-242-19R

  Date Added:

  April 3, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.

  Associated Products (34)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2022 Subaru Ascent2022 Subaru BRZ+ 14 more
  Associated Documents

  • DownloadMC-10252492-0001.pdf↗
• March 19, 2024•Document ID: 10252491

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-219-18R

  Date Added:

  April 3, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process.

  Associated Products (34)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2024 Subaru Solterra2024 Subaru WRX2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2022 Subaru Ascent2022 Subaru BRZ+ 14 more
  Associated Documents

  • DownloadMC-10252491-0001.pdf↗
• March 19, 2024•Document ID: 10252462

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  14-30-24

  Date Added:

  April 2, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides an outline for reprogramming with the use of GTS+.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10252462-0001.pdf↗
• February 22, 2024•Document ID: 10251101

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-310-23R

  Date Added:

  March 4, 2024

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides the best practices when troubleshooting Solterra connect concerns when the driver profile isn't the primary profile.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10251101-0001.pdf↗
• January 3, 2024•Document ID: 10249594

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-310-23R

  Date Added:

  February 2, 2024

  Manufacturer:

  SUBARU

  Summary

  This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10249594-0001.pdf↗
• October 26, 2023•Document ID: 10244903

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT

  Mfr Comm. #:

  15-266-20R

  Date Added:

  November 6, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

  Associated Products (32)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester+ 12 more
  Associated Documents

  • DownloadMC-10244903-0001.pdf↗
• October 26, 2023•Document ID: 10244896

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  EEA-23R

  Date Added:

  November 6, 2023

  Manufacturer:

  SUBARU

  Summary

  This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery, Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10244896-0001.pdf↗
• September 26, 2023•Document ID: 10243404

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  A software update has been developed for certain 2023 model year Solterra models. It is designed to improve DC-charging performance, and enhance visualization of the remaining range, current state of charge (SOC), and real-life energy consumption.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243404-0001.pdf↗
• September 26, 2023•Document ID: 10243400

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; POWER TRAIN; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  EEA-23

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery, Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243400-0001.pdf↗
• September 26, 2023•Document ID: 10243399

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WRK-23

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243399-0001.pdf↗
• September 26, 2023•Document ID: 10243398

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  WRG-23

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243398-0001.pdf↗
• September 26, 2023•Document ID: 10243396

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243396-0001.pdf↗
• September 26, 2023•Document ID: 10243395

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  October 3, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10243395-0001.pdf↗
• August 31, 2023•Document ID: 10241846

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  15-282-21R

  Date Added:

  September 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

  Associated Products (32)

  2024 Subaru Ascent2024 Subaru BRZ2024 Subaru Crosstrek2024 Subaru Forester2024 Subaru Impreza2024 Subaru Legacy2024 Subaru Outback2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru Solterra2023 Subaru WRX2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester+ 12 more
  Associated Documents

  • DownloadMC-10241846-0001.pdf↗
• August 31, 2023•Document ID: 10241844

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-310-23R

  Date Added:

  September 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customer’s driver profile is not the primary driver profile and/or inability to activate Solterra Connect.

  Associated Products (1)

  2023 Subaru Solterra
  Associated Documents

  • DownloadMC-10241844-0001.pdf↗