Subaru Outback Complaints

1,029 consumer complaints on file.

#11524985June 2, 2023
ELECTRICAL SYSTEM
Car would not start this morning. It’s driven every day, so it had not been sitting. Last service was 3/23 (today is 6/2/23), and the battery passed dealership inspection with no issues. Roadside serviceman stated this was the fourth “relatively new” Subaru he’d had to jump this week. Jumping the battery fixed the issue (for now), but the Subaru dealership, themselves, advised submitting a claim for potential “parasitic battery drain.” However, the current class action suit only covers 2015-2020 Subarus, and mine is a 2021 Outback.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524177May 28, 2023
VISIBILITY/WIPER
The car only left in the parking lot for 8 hours and then crack. No sign of hit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524134May 27, 2023
VISIBILITY/WIPER
The moon roof shattered. Have not even had the vehicle two days yet. It was fine yesterday (5/26/2023). Went out this afternoon (5/27/2023) and found the moon roof completely shattered and fractured. There is a hole near the rear center and fractures covering the entire moon roof window. We had not even operated the moon roof. This vehicle has less than 100 miles on it. Called the dealership and was told to call my insurance company because I could not prove it was caused by a defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523863May 25, 2023
VISIBILITY/WIPER
Small chip in windshield turned into larger crack, spreading across windshield by the morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523552May 23, 2023
UNKNOWN OR OTHER
Windshield cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523517May 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523181May 22, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522661May 18, 2023
UNKNOWN OR OTHER
parked my car in the garage one night 2 days later got in it and it and a huge crack in it. started from the edge of the drivers side. no apparent chip, dont remember a rock hitting it - it is just cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522566May 17, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11522446May 17, 2023
VISIBILITY/WIPER
Faulty windshield cracking rapidly - without impact
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521520May 11, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Pulling into our home driveway at a slow rate of speed, the auto emergency braking engaged for no reason and came to an abrupt stop. This system now has be concerned that it will engage at random times while driving and potentially cause an accident. We are taking the car to the dealer for inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521474May 11, 2023
UNKNOWN OR OTHER
The front window cracked from what sounded like a small object. The vehicle is only a few months old. A co-worker also had a new 2023 Outback and her window cracked w/in the beginning few months. I recall an extra warranty purchase option when initially buying the vehicle. Makes me suspension of this being a known issue and trying to take advantage of customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521154May 9, 2023
VISIBILITY/WIPER
Small crack appeared and then became huge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520961May 8, 2023
WHEELS, ELECTRICAL SYSTEM
This vehicle has 3 major issues that the dealership has not been able to resolve and are as follows: 1) Battery---is not able to hold charge. In early 2022, dealership replaced a new battery, however, the problem still exists. Battery size does not have the charge capacity REQUIRED to start the vehicle even less than 1 week of parking during warm weather months. 2) Heating System---has a defect, specially on driver side of the system. With seat and steering heating on, the vents on driver side emit uncontrollable hot air that forces the driver to shut the driver side heating system. During winter this is unreasonable! Did inform the dealership of this issue and were unable to resolve the problem as I understand was inherent with the design. This problem is likely to cause fire if electrical wires are exposed to the heat. 3)Tires---are supposed to be inflated with nitrogen, and this innovation is to maintain the tire pressures for most weather conditions. However, all of my five tires are unable to maintain the pressures. Did bring it to the attention of dealership at each service. However the problem still persists. Possible problem can be any of the following individually or in combination: a) Seal between the tire and rim is inadequate. b) Slow leakage in tire valves or c) Tires are of poor quality permitting air to escape from the body of the tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520898May 8, 2023
VISIBILITY/WIPER
Never had a windshield so sensitive in the many many cars I've owned over the years. We haver had several chips filled that just randomly appear on the glass and never heard or saw anything hit. Finally one morning went out to the car to find a 12" long crack on the passenger side of the windshield. Paid my deductible and had it replaced and the NEXT DAY, less than 24 hours later sitting in a parking lot and it randomly cracked again. Took it back to the repair shop and they said it wasn't a problem with their install and I need to pay AGAIN for another windshield? These things shouldn't be cracking and chipping this easily.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520775May 6, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
When there is an alert for “low windshield” washer fluid. I receive multiple audible alerts from the car while driving. The alert will go away and then come back. I think the fluid level sloshes while driving, going above and then below the sensor repeatedly. The multiple alerts are distracting and cause alarm fatigue. I think one alert per driving session would suffice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520183May 3, 2023
UNKNOWN OR OTHER
I bought this car Jan2022. Windshield cracked around March 2022. Again windshield cracked 5/1/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519693April 30, 2023
VISIBILITY/WIPER
I was parked on my family’s driveway in Southern California. The car had been stations for about 3hrs and was parked outside. 10-30seconds after unlocking and starting the car I had a loud crunch/crack sound at which point I saw a 2-4” dual crack that appeared in the centre of the windshield. This happened while stationary without any impact. The crack size increased with vechicle movement. I’d like to report this as a concern give the sudden and unexpected nature of this crack to the front windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519421April 28, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2021 Subaru Outback. The contact stated that on three separate occasions the windshield cracked without impact. The vehicle was taken to the same dealer after each failure and was informed each time that a rock chip might have caused the failure. The contact purchased a carbon steel film after which he was informed would prevent the windshield from breaking in the event of another cracked windshield, with the purchase of this protective film, he could have a total of 4 windshield replacements free of charge. The contact stated that each failure obstructed his vision while driving. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519135April 26, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Emergency Braking applied violently and unnecessarily when pulling into a parking space on two separate instances in the last week. I was pulling into the parking space this morning as normal. I was applying the brakes, and just before stopping, my car stabbed the brakes. It felt like a car crash, but my car was 3ft from hitting the other car. Immediately after, a message appeared indicating that automatic emergency braking was applied. The same thing happened to my wife last week. In both instances, we both got headaches from the jarring stop. We are taking the car to the dealership tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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