Subaru Impreza Complaints

2,698 consumer complaints on file.

#10432202October 20, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2005 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE NOTICED A LOUD CLUNKING NOISE. HE LATER INSPECTED THE VEHICLE AND DISCOVERED THAT THE DRIVER SIDE FRONT LOWER CONTROL ARM WAS FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 11V464000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428438October 4, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS AND REVERSING FROM THE DRIVEWAY, THE FRONT LOWER CONTROL ARM HAD FRACTURED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WERE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428191October 2, 2011
STEERING, SUSPENSION
SEE PREVIOUS COMPLAINT W/SAME VEHICLE----FAILURE OF RIGHT SIDE LOWER CONTROL ARM ON 1-14-2011 AT ODO 49093. THIS CURRENT COMPLAINT IS FAILURE OF LEFT SIDE LOWER CONTROL ARM ON 8-28-11. 2002 SUBARU IMPREZA 2.5TS WAGON WITH 51764 MILES. ALWAYS BEST OF PREVENTATIVE MAINTENANCE. DRIVING SLOWLY ON CITY STREET. CLUNKING SOUND FROM LEFT FRONT, DIFFICULTY STEERING. RECOGNIZED PROBLEM FROM PREVIOUS FAILURE OF RIGHT SIDE LOWER CONTROL ARM. RETURNED TO MY DRIVEWAY (LESS THAN A MILE) AND CALLED WRECKER. REPAIR COST: $458.95. CONTACTED SUBARU CUSTOMER/DEALER SERVICES----NO ACKNOWLEDGEMENT OF RESPONSIBILITY FOR THIS OR PREVIOUS FAILURE. "OUT OF WARRANTY, YOU LIVE IN A SNOW/SALT AREA, ETC". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426777September 22, 2011
POWER TRAIN
WELDS ON CLUTCH PEDAL ASSEMBLY FAILED CAUSING POOR CLUTCH FEEL AND EXCESSIVE NOISE. THERE ARE SEVERAL SPOT WELDS ON THE ASSEMBLY THE CLUTCH PEDAL MOUNTS TO WHICH ATTACH IT TO THE FIREWALL. SOME OF THESE WELDS BROKE AND NOW GIVE THE CAR AN UNUSUAL FEELING RESPONSE TO THE PRESSING OF THE CLUTCH. IN ADDITION THERE IS NOW EXCESSIVE NOISE FROM THE CLUTCH ASSEMBLY THAT IS PERSISTENT. WITH SOME OF THE WELDS NO LONGER FUNCTIONING THE CLUTCH ASSEMBLY IS NO LONGER ADEQUATELY SECURED TO THE FIREWALL AND THERE IS A RISK THE REMAINING WELDS COULD BREAK. THIS WOULD CAUSE COMPLETE CLUTCH FAILURE POSSIBLY DURING USE ON THE ROAD. WITH A SUB-PAR CONNECTION TO THE FIREWALL NOW THERE IS NOTICEABLE BENDING AND FLEXING OF THE FIREWALL INSIDE THE ENGINE COMPARTMENT NEAR THE CLUTCH CYLINDER AND THE BRAKE MASTER CYLINDER. THE FLEXING OF THE FIREWALL COULD EVENTUALLY IMPACT THE ABILITY OF THE BRAKE MASTER CYLINDER TO PERFORMANCE AT TOP PERFORMANCE OR POSSIBLY FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426829September 22, 2011
POWER TRAIN
SUBARU IMPREZA TRANSMISSION FAIL. THE VEHICLE TRANSMISSION WAS SLIPPING WHEN COLD AND DOES NOT WANT TO SHIFT, BUT AFTER WARM UP THE TRANSMISSION SHIFTS. THE TRANSMISSION GOT WORSE AFTER TAKE IN FOR ECM REPROGRAMMING SERVICE CAMPAIGN BY SUBARU. THE IMPREZA FROM THE EARLIER MILES SLIP FROM REVERSE TO DRIVE AND GRADUALLY GOT WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426687September 21, 2011
STRUCTURE:BODY, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
THE PEDAL ASSEMBLY OF MY VEHICLE HAS DISCONNECTED FROM MY FIREWALL DUE TO FAULTY WELDS. MY CLUTCH AND BRAKE PEDALS NOW HAVE AN UNSAFE AMOUNT OF PLAY AND IS CAUSING ISSUES WITH BRAKING AND DISENGAGING MY CLUTCH. SUBARU OF AMERICA REFUSED TO REPAIR THE PROBLEM WITH MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426229September 17, 2011
SUSPENSION
AS I PULLED INTO MY DRIVEWAY AFTER WORK, EVERYTHING SEEMED NORMAL. THE CAR HAD DRIVEN FINE ALL THE WAY HOME, INCLUDING ON THE HIGHWAY. A FEW HOURS LATER WHEN I WENT OUT TO THE CAR TO LEAVE, IS WHEN I FOUND THE PROBLEM. AS I BEGAN TO BACK UP THE CAR BEGAN MAKING A SHUDDERING SOUND, AND BACKED UP CROOKED. IT FELT LIKE SOMETHING IN THE DRIVETRAIN WAS BINDING SEVERELY. I GOT OUT TO CHECK UNDERNEATH WITH A FLASHLIGHT, AND I NOTICED THE DRIVERS SIDE FRONT LOWER CONTROL ARM HAD SEPARATED INTO TWO PIECES. THIS OCCURRED WHERE THE FRONT CONTROL ARM BUSHING IS ATTACHED TO THE REST OF THE CONTROL ARM. COMPARING SIDE TO SIDE, THE FRONT WHEELS ARE NOT EVEN CLOSE TO PARALLEL NOW. LUCKILY THIS DID NOT RESULT IN AN ACCIDENT, AS ONLY A FEW MILES PRIOR I WAS CRUISING DOWN THE HIGHWAY AT 65 MPH! I'M ASSUMING THE SMALL BUMP AT THE END OF MY DRIVEWAY IS WHAT FINALLY CAUSED THE FAILURE, BUT IT JUST AS EASILY COULD HAVE BEEN A BUMP OR POTHOLE ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426109September 14, 2011
POWER TRAIN
LOUD GROANING NOISE COMING FROM CLUTCH PEDAL EACH TIME PEDAL IS DEPRESSED TO SHIFT THE CAR. ON CLOSER INSPECTION OF THE NOISE COME TO FIND OUT THAT THE ENTIRE (CLUTCH AND BRAKE) PEDAL ASSEMBLY IS FLEXING AND THE FIREWALL OF THE CAR IS DEFLECTING EACH TIME THE PEDAL IS ACTUATED. LOOKING AT HOW THE PEDAL ASSEMBLY IS ATTACHED TO THE VEHICLE BELIEVE THAT WITH ENOUGH CYCLES THE PEDAL ASSEMBLY COULD BECOME DISPLACED DUE TO FAILURE OF THE PEDAL ASSEMBLY. WHILE MY VEHICLE HAS HIGH MILEAGE THIS IS DUE TO LONG DISTANCE TRAVEL FOR WORK. AN OWNER LIVING IN AN URBAN AREA MAY HAVE A HIGHER DUTY CYCLE WITH THE PEDALS AND EXPERIENCE ISSUES SOONER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423716September 1, 2011
ENGINE AND ENGINE COOLING
ENGINE KNOCK SOUND WHILE TRAVELING ON HIGHWAY, PULLED OFF NEXT EXIT AND CAR SHUT DOWN. NO CHECK ENGINE LIGHTS OR OIL LIGHTS INDICATING AN ISSUE. UPON RESTART KNOCKING SOUND WAS LOUDER AND HAD A METAL SOUND TO IT. I IMMEDIATELY SHUT THE CAR OFF AND CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TOWED TO LOCAL DEALER. UPON FIRST REVIEW DEALER IDENTIFIED IT AS "INTERNAL CONNECTING-ROD BEARING FAILURE" WHICH CAUSED CATASTROPHIC ENGINE DAMAGE. SUBARU OF AMERICA DENIED THE REPAIR DUE TO THE ECM BEING MODIFIED, STATING "OUR ENGINEERS REVIEWED YOUR FILE AND DEEMED IT TO BE CAUSED BY THE ECM MODIFICATION". I HAVE FOUND NUMEROUS CASES OF THE EXACT ISSUE ON THE INTERNET, AS WELL AS A MY DEALERSHIP TELLING ME THERE IS A TSB FOR THIS FAILURE. SOA IS PROVIDING A "ONE TIME GOOD FAITH REPAIR" BUT I AM RESPONSIBLE TO REPLACE THE ECM. IN MY OPINION THIS ISSUE WHICH SOA IS AWARE OF AND ACKNOWLEDGES WITH A TSB SHOULD BE A RECALL - THE ENGINE FAILURE AT HIGHWAY SPEED HAS POTENTIAL TO CAUSE BODILY HARM - LOSS OF POWER, ENGINE SEIZE RESULTING IN AN ACCIDENT. I WAS LUCKY TO NOT BE INVOLVED IN ANY SORT OF ACCIDENT. FURTHER I AM TOTALLY UNSURE OF HOW SOA CAN CLAIM THE FAILURE WAS DUE TO ECM MODIFICATION WITHOUT EVER PHYSICALLY SEEING OR HAVING THE MOTOR PULLED FROM THE VEHICLE. THE ECM MODIFICATION IS AN EXCUSE TO NOT FULLY COVER THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420784August 19, 2011
ENGINE AND ENGINE COOLING
ENGINE STARTED KNOCKING. SET UP AN APPOINTMENT WITH THE DEALER FOR THE NEXT DAY. ON THE WAY TO THE DEALER THE KNOCKING GOT WORSE AND THE ENGINE STARTED SQUEALING AND LOSING POWER. ENGINE SEIZED UP AND WOULD NOT START AGAIN. THE ENGINE HAD TO BE REPLACED WITH A NEW ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419906August 17, 2011
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
WHITE SMOKE WHEN START UP, AND SMOKE IN THE OIL WHEN CAR IS RUNNING, POSSIBLE BLOWN RING LAND DUE TO WEAK DESIGN, COMPRESSION TEST NEEDED TO TELL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419921August 17, 2011
STRUCTURE:BODY
BROKEN SPOT WELDS ON REAR HATCH OPENING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418364August 10, 2011
ENGINE AND ENGINE COOLING:ENGINE
THE CAR IS A 2011 SUBARU WRX STI. AS FAR AS I CAN TELL NOTHING LED UP TO THE FAILURE. IT WAS FINE ONE DAY, THEN FAILED THE NEXT. THE FAILURE WAS BROKEN PISTON RING LANDS ON THE #2 AND #4 PISTONS IN THE ENGINE. THE CONSEQUENCES WERE THAT I NEEDED TO REPLACE THE SHORT BLOCK OF THE ENGINE ALONG WITH ALL ASSOCIATED PARTS LIKE NEW PISTONS. SUBARU REPLACED THE SHORT BLOCK AND ALL ASSOCIATED PARTS UNDER WARRANTY, INCLUDING NEW PISTONS AND RINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418166August 9, 2011
ENGINE AND ENGINE COOLING:ENGINE
1. WAS DRIVING THE CAR AND IT STARTED TO SMOKE LIKE CRAZY, AND LOST POWER WHILE IN THE MIDDLE OF TRAFFIC. 2. I HAD AN ENGINE FAILURE, ALMOST 75% OF THESE CARS ARE HAVING THE SAME ISSUE 3. BROUGHT IT IN FOR WORK AND THE DEALER MADE ME PAY FOR IT BECAUSE SUBARU DIDN'T WANT TO WARRANTY THE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417470August 3, 2011
ENGINE AND ENGINE COOLING
FIRST FAILURE WAS MY CLUTCH DUE TO THE PRESSURE PLATE BEING INSTALLED INCORRECTLY FROM THE FACTORY AND WAS WARRANTED. SECOND FAILURE WAS AN AIR FUEL SENSOR WHICH ALSO WAS COVERED UNDER WARRANTY. THIRD FAILURE WAS MY 4TH CYLINDER CRACKED PISTON. THE DEALERSHIP WHICH HAS BEEN THE SAME THAT I HAVE GONE TO FOR ALL MY SERVICE AND WARRANTY REFUSED TO WARRANTY THE PISTONS BECAUSE OF AN AFTERMARKET EXHAUST WHICH WAS INSTALLED FOR THE FIRST TWO WARRANTY FAILURES MENTIONED ABOVE. I WAS FORCED TO PAY OUT OF POCKET TO HAVE THE REPAIRS DONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416892August 3, 2011
ENGINE AND ENGINE COOLING:ENGINE
THE CAR WAS SMOKING ON COLD STARTS ONLY. PISTON # 4 RINGLAND CRACKED AT 33,000 MILES ON THE CAR. SHORTBLOCK HAD TO BE REPLACED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416482August 1, 2011
TIRES, TIRES:SIDEWALL
ORIGINAL TIRE DEFECT DISCOVERED AT 16K MILES ON ONE TIRE (BULGE IN SIDEWALL) WITH NO KNOWN REASON (NO IMPACTS OR POTHOLES). NEEDED TO REPLACE ALL 4 SINCE IT IS AN AWD. EXTREME COST OF $500 AND PUT ME IN DANGER OF AN ACCIDENT. DEFECTIVE TIRE: FIRESTONE/ BRIDGESTONE POTENZA RE92A (DOT EM8KJLL0309) ONLY 16K MILES ON CAR AND TIRES. DID PREVENT ACCIDENT BUT FLAWED TIRES SHOULD BE MONITORED FOR FUTURE RECALL OF DEFECTIVE AND UNSAFE PRODUCTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411808July 11, 2011
FUEL SYSTEM, GASOLINE
ON FRIDAY 7/8/11, MY 2009 SUBARU IMPREZA WRX FAILED TO FILL UP GAS EVEN THOUGH THE TANK WAS EMPTY. INSTEAD, GAS SPEWED ALL OVER THE FLOOR CREATING A PUDDLE OF GASOLINE AND A SAFETY HAZARD TO OCCUPANTS OF THE VEHICLE AND ALSO THE ENVIRONMENT. THE CAR WAS TOWED TO THE SUBARU DEALER ON FRIDAY AND THEY HAVE NO CLUE HOW AND WHEN IT WILL BE FIXED. I CONTACTED SUBARU TODAY AND WAS TOLD THEIR IS NO RECALL ON THE VEHICLE AND THEY HAVE NOT HEARD OF SUCH AN INCIDENT. HOWEVER, THERE ARE NUMEROUS POSTINGS ON SUBARU FORUMS STATING OTHERWISE. THIS CAN BE A DETRIMENTAL SAFETY ISSUE IF SOMEONE GETS HURT FROM THIS. MY WIFE AND 1 YR OLD SON WAS IN THE CAR DURING THIS INCIDENT. LUCKILY, SHE WAS ABLE TO STOP THE GAS FROM CONTINUING TO SPEW OVER AND GET MY SON TO SAFETY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410861July 7, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL BEGAN TO SPILL OUT OF THE FUEL FILLER NECK. SOME OF THE FUEL SPILLED ONTO THE CONTACT, RESULTING IN MINOR INJURIES TO THE SKIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL TANK PRESSURE VALVE WAS REPLACED. THE FAILURE RECURRED A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE FUEL PRESSURE VALVE WAS REPLACED A SECOND TIME. THE FAILURE RECURRED LESS THAN A WEEK LATER. SOME OF THE FUEL SPLASHED INTO THE CONTACTS EYES DURING THE RECENT FAILURE, RESULTING IN INJURIES. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THEY WERE STILL IN POSSESSION OF THE VEHICLE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE. UPDATED 08/15/11 *BF UPDATED 3/06/2012 *LN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10405092June 9, 2011
POWER TRAIN:CLUTCH ASSEMBLY, VISIBILITY, WHEELS:LUGS/NUTS/BOLTS/STUDS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2008 SUBARU IMPREZA. CONSUMER STATES PROBLEM WITH VEHICLE CLUTCH *TGW THE CONSUMER STATED THERE WAS A SCREECHING/RUBBING NOISE WHEN THE CLUTCH WAS APPLIED AND A LOUD POP NOISE FROM NEUTRAL TO 1ST GEAR. THE VEHICLE WOULD POP OUT OF 6TH GEAR AT HIGH SPEEDS. THE ENGINE MADE A LOUD RATTLE NOISE ON COLD STARTS, THE RIGHT REAR WINDOW WASHER WAS INOPERABLE, THE PASSENGER AIR BAG OCCASIONALLY DID NOT RECOGNIZE A PASSENGER IN THE SEAT. THE HOOD WAS LOOSE AND RATTLED, THE RIGHT REAR DOOR WAS DIFFICULT TO CLOSE, THE LEFT REAR WHEEL STUDS WOULD NOT SECURE THE LUG NUT, THE BATTERY AND POWER STEERING PUMP WAS PUMPING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Impreza