Subaru Impreza Complaints

2,698 consumer complaints on file.

#10445309January 24, 2012
SERVICE BRAKES, HYDRAULIC
2006 SUBARU IMPREZA. CONSUMER STATES WHILE PULLING AWAY HE HEARD A CONTINUOUS GRINDING/ SHEARING NOISE WHICH BECAME MORE SEVERE UPON BRAKING *TGW THE CONSUMER STATED THE VEHICLE SWERVED WHEN THE BRAKES WERE APPLIED. THE CONSUMER STATED IT WAS LATER DETERMINED THE BRAKE SHOE ASSEMBLIES HAD DISINTEGRATED WHILE DRIVING. THE BACKING PLATES FOR THE PADS WERE HEAVILY RUSTED AND BROKE OFF WITH LITTLE PRESSURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444581January 19, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN IN TO THE DEALER FOR REPAIRS UNDER A MANUFACTURER'S RECALL WHEN THE MECHANIC ADVISED HIM THAT THE MOUNTING FRAME WAS COMPLETELY CORRODED. THE DEALER STATED THAT IN ORDER TO REMEDY THE FAILURE, THE CROSS MEMBERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443962January 16, 2012
FUEL SYSTEM, GASOLINE
EXACT TO THE SUBARU RECALL ISSUED IN '09 (2002-2003 IMPREZA ONLY), MY 2005 SUBARU IMPREZA WRX SMELLS TERRIBLY OF GAS ON COLD MORNING WHEN I START THE VEHICLE. THE SMELL IS SO BAD THAT I CANNOT SIT IN THE CAR WITHOUT FEELING FAINT IF I DO NOT ROLL THE WINDOWS DOWN, AND CANNOT HAVE ANY PASSENGERS IN THE CAR AT STARTUP UNTIL THE CAR IS WARM AND DRIVEN AROUND THE BLOCK FOR FIVE MINUTES, WHICH IS THE WORST CONSIDERING THE COLD WINTERS I FACE IN CONNECTICUT. THIS SMELL OCCURS UPON STARTING THE VEHICLE AND LETTING IT IDLE FOR ABOUT AFTER A MINUTE, BUT ABOUT AFTER FIVE-TEN MINUTES OF DRIVING THE SMELL FINALLY GOES AWAY. I AM AWARE OF THE ISSUE WITH EARLIER YEAR MODELS, BUT AM SURPRISED AT THE FACT THAT THERE IS A GRAND AMOUNT OF PEOPLE WITH THE SAME EXACT ISSUE WITH 2004 AND UP IMPREZAS AS WELL, AND A RECALL HASN'T BEEN ISSUED YET (AND MY LOCAL SUBARU TOLD ME THAT I WOULD HAVE TO PAY FULL PRICE FOR THIS REPAIR WHICH MIGHT TAKE TWO DAYS AND COST AROUND 500$ AND UP..WOW!). THIS ONLY OCCURS WHEN IT IT BELOW ZERO, BUT FOR ME THAT IS QUITE COMMON DURING WINTER. I HAVE SEEN NUMEROUS REPORTS ONLINE THAT PEOPLE WITH MY YEAR HAVE CALLED SUBARU OF AMERICA, AND THAT THEY HAD PAID FOR THE CAR TO GET REPAIRED AS IF IT WAS A RECALL TYPE OF PROCEDURE, BUT PERSONALLY CALLED THEM TODAY AND WAS TOLD BY THE REP THAT THERE WERE NO SUCH REPORTED CASES WITH SUBARU OF AMERICA... SURE! QUITE DISAPPOINTING, BUT MOST OF ALL DANGEROUS, AND I DREAD DRIVING THE CAR AND PUTTING MYSELF AND OTHERS IN DANGER. I WAS TOLD BY A TECH AT SUBARU THAT IF THERE WAS ANY SORT OF IGNITION OR SPARK AROUND THIS AREA FOR ANY MALFUNCTIONING REASON, OR AN ACCIDENT, THAT THERE WOULD BE A GOOD CHANCE THAT THE CAR MIGHT IGNITE. HELP ME OUT HERE, I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE WITH THIS YEAR AND MODEL SUBARU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443713January 13, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND WHEN ACCELERATING IN FOURTH OR FIFTH GEAR, THE VEHICLE WOULD STALL. THE DEALER ADVISED THE CONTACT THAT THE AIR VALVE WAS CLOGGED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT MILEAGE WAS 114,000 AND THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442487January 5, 2012
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V464000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRONT FRAME RAILS AND SUB-FRAME WERE ALSO CORRODED. THE CONTACT WAS ALSO INFORMED THAT THESE ADDITIONAL COMPONENTS WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE ADDITIONAL COMPONENTS WERE NOT INCLUDED IN THE RECALL AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 92,181. UPDATED 02/09/12*LJ THE DEALER INFORMED THE CONSUMER THE FRAME RAILS WERE CORRODED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE SAME SALT CORROSION WHICH PRODUCED A RECALL. THE CONSUMER WAS INFORMED THE SUB FRAME WOULD HAVE TO BE REPLACED AT HER COST IN ORDER FOR THE RECALL PART TO BE REPLACED. THE MANUFACTURER AGREED TO THE REIMBURSE THE CONSUMER A PARTIAL AMOUNT. UPDATED 02/13/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442597January 5, 2012
SUSPENSION
WHEN DRIVEN ON DRY PAVEMENT THE CAR BEHAVES NORMALLY. HOWEVER, WHEN THE CAR IS DRIVEN ON HARD PACKED SNOW OR WET PAVEMENT THE REAR END OF THE CAR WOBBLES VIOLENTLY FROM SIDE TO SIDE, MAKING IT HIGHLY UNSTABLE. THIS PROBLEM OCCURS AT RELATIVELY SLOW SPEEDS (BELOW 50 MPH). THIS PROBLEM INCREASES WHEN THE CAR IS SUBJECT TO LOADS SUCH AS ADDITIONAL PASSENGERS OR CARGO. SIMILAR COMPLAINTS HAVE REFERRED TO THE PROBLEM AS "GHOST WALKING". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442157January 3, 2012
VEHICLE SPEED CONTROL, STRUCTURE:BODY
WHEN THE CLUTCH IS PRESSED, A SQUEAKING SOUND APPEARS AS IF AN OLD WOODEN DOOR IS OPENING. UPON SEARCH WAS FOUND THAT THE WELDS HOLDING THE PEDAL ASSEMBLY ARE BREAKING. THERE ARE ONLY SPOT WELDS HOLDING THE ASSEMBLY DOWN AND IS A SAFETY PROBLEM IF ALL WELDS BREAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441576December 29, 2011
FUEL SYSTEM, GASOLINE
WHEN THE WEATHER IS MILDLY COLD, AND IT IS APPROXIMATELY 50 DEGREES OR LESS, AND THE VEHICLE SITS PARKED FOR AT LEAST 4-5 HOURS, TYPICALLY OVERNIGHT AND/OR IN A GARAGE, THERE IS A VERY STRONG SMELL OF FUEL WHEN THE VEHICLE IS STARTED. THE SMELL DISSIPATES AFTER A FEW MINUTES AND WILL NOT RETURN UNLESS THE CAR SITS PARKED FOR AT LEAST 4-5 HOURS OVERNIGHT AND/OR IN A GARAGE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441561December 28, 2011
STRUCTURE:BODY, SUSPENSION
EXTREME CORROSION OF FRONT SUB-FRAME. FAST ONSET. NO SIGN OF ISSUE AND THEN APPROX. LESS THAN 1 YEAR LATER TOTAL PENETRATING CORROSION WAS VISIBLE IN AN AREA OF IT. WAS NOTICED DURING COMPLETION OF AN EXISTING SAFETY RECALL DUE TO EXCESSIVE CORROSION AND FAILURE OF THE LOWER CONTROL ARMS. CAN PROVIDE DIGITAL PHOTOS OF THE ISSUE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441008December 22, 2011
SUSPENSION
RT CONTROL ARM FAILED WHILE MY DAUGHTER WAS NORTH BOUND ON THE WEST SIDE HIGHWAY IN NYC. SHE WAS ABLE TO CONTROL CAR AND EXIT HIGHWAY. INSPECTION BY MY MECHANIC INDICATED THE PART HAD RUSTED AWAY. I HAD HIM REPLACED BOTH AS I INTENDED TO TRADE IT IN AND I DIDN'T WANT TO ENDANGER ANYONE WHO MIGHT GET THE CAR. CAR WAS TRADED IN FOR A NEW SUBARU IN AUGUST 2010. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10440903December 21, 2011
STEERING
REGARDING NHTSA RECALL NO. 11V-464, UPON RECEIPT OF NOTIFICATION, I CONTACTED A LOCAL DEALER WHO REFUSED TO MAKE THE REQUIRED APPOINTMENT FOR INSPECTION OF THE VEHICLE. I WAS INFORMED THAT THERE ARE TOO MANY VEHICLES TO BE INSPECTED AT THIS TIME FOR AN APPOINTMENT TO MADE, AND THAT WE WOULD RECEIVE A TELEPHONE CALL AT AN UNSPECIFIED TIME IN THE FUTURE WHICH WOULD THEN PERMIT US TO MAKE AN APPOINTMENT. SINCE THE DEFECT, IF THERE IS A DEFECT IN THIS VEHICLE, CAN CAUSE SUDDEN LOSS OF CONTROL OF THE VEHICLE WITHOUT WARNING, I AM DEEPLY CONCERNED BY THE INABILITY AND UNWILLINGNESS OF THE DEALER TO MAKE AN APPOINTMENT TO INSPECT THIS VEHICLE. WHAT IS THE POINT OF ISSUING RECALL NOTICES AND A PROCEDURE IN WHICH VEHICLES ARE TO BE INSPECTED WHEN THE DEALER REFUSES TO MAKE AN APPOINTMENT TO INSPECT THE VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440403December 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA OUTBACK. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO APPROXIMATELY 55-60 MPH. AFTER TRYING TO DECELERATE AND CONTINUOUSLY DEPRESSING BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO FOUR OTHER VEHICLES. THE CONTACT SUSTAINED SEVERE HEAD INJURIES. ONE OTHER PASSENGER IN ANOTHER VEHICLE WAS REPORTED INJURED AND BOTH WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE CONTACTED AND A REPORT WAS FILED AND AVAILABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE AN INVESTIGATION WAS PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 4,100. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10439843December 13, 2011
POWER TRAIN
MY SUBARU'S CLUTCH PEDAL IS BREAKING THE SPOT WELDS. PRETTY SOON THE CLUTCH PEDAL WILL FALL OFF. SUBARU WONT REPLACE IT ALTHOUGH IT IS CLEARLY A MANUFACTURER DEFECT BECAUSE THE CAR IS OUT OF WARRANTY. GOD FORBID I AM COMING OFF THE HIGHWAY AND THIS CLUTCH PEDAL FINISHES FALLING OFF AND I CAN NOT DISENGAGE THE CAR OUT OF GEAR. THIS IS NOW HAPPENING TO THE 2008 AND 2009 WRX BUT NOT THE STI BECAUSE THEY HAVE A PULL TYPE CLUTCH AND THE PEDAL ENGAGES DIFFERENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439407December 12, 2011
SERVICE BRAKES, HYDRAULIC
TOOK DELIVERY OF VEHICLE THAT HAD RECALL WVY-35 COMPLETED PRE-DELIVERY. AFTER APPROXIMATELY 45 MILES OF DRIVING (65 TOTAL ODOMETER MILES), BRAKING FORCE DROPPED TO NEAR ZERO. INSPECTION REVEALED SIGNIFICANT LOSS OF BRAKE FLUID. PROBLEM FIRST MANIFESTED WITH SLOWLY SINKING BRAKE PEDAL AT STOPS, WITH BRAKING STILL EFFECTIVE, BUT QUICKLY DEVELOPED TO THE POINT THAT THE BRAKE PEDAL WOULD GO FULLY TO THE FLOOR WITH SEVERELY REDUCED BRAKE FORCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438848December 7, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE. THE CONTACT SHUT THE VEHICLE OFF AND REGAINED ACCELERATION AFTER RESTARTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BUT SUGGESTED THAT THE THROTTLE BODY BE REPLACED. THE THROTTLE BODY WAS REPLACED BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438058December 2, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
STARTED AS AN UNUSUALLY HIGH IDLE WHILE IN PARK (AS SOON AS THE CAR WAS TURNED ON). AFTER A FEW HOURS OF RUNNING IT (DRIVING 48 MI TO WORK AND ERRANDS), I WOULD PUT THE CAR INTO DRIVE & AS SOON AS I WOULD REMOVE MY FOOT FROM THE BRAKE (ALREADY HAVING A HIGH IDLE) IT WOULD ACCELERATE ON IT'S OWN TO 15-20 MPH. WHEN I WOULD BRAKE AND BRING THE CAR TO A FULL STOP, IT WOULD "JUMP" SLIGHTLY AGAINST THE BRAKE. FINALLY I NOTICED THE GAS PEDAL FELT AS IF IT WAS NOT MOVING SMOOTHLY. AS I TOOK THE CAR OFF OF CRUISE CONTROL (AT 65 MPH) BY TURNING IT OFF AT THE CC CONTROLS ON THE WHEEL (MY FEET NOT NEAR THE PEDALS) IT BEGAN TO ACCELERATE RATHER THAN SLOW DOWN. AT THIS POINT I PARKED THE CAR & CALLED FOR A TOW TO THE SUBARU SERVICE CENTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434291November 4, 2011
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL, AIR BAGS
ON THE MORNING OF NOVEMBER 4, 2011 , I PULLED INTO THE PARKING AREA BEHIND A MIDDLE SCHOOL AND MY CAR WOULD NOT STOP. I APPLIED MY BRAKES, THE CAR STILL CONTINUED TO GO FORWARD OVER THE CEMENT BUMPER AND INTO THE BUILDING. THE ONLY THING TO STOP MY CAR WAS PULLING THE EMERGENCY BRAKE. I WENT TWO FEET INTO THE MIDDLE SCHOOL BUILDING. THE AIRBAGS DID NOT DEPLOY. THE CAR AND THE BUILDING RECEIVED EXTENSIVE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10433473October 28, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE WHEN THE TECHNICIAN ADVISED THAT THE FRONT LOWER CONTROL ARM WAS CORRODED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V464000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433061October 27, 2011
SUSPENSION
THE FRONT PASSENGER SIDE CONTROL ARM BROKE DUE TO RUST DAMAGE. HAPPENED WHEN BACKING OUT OF THE GARAGE. VEHICLE CANNOT BE STEERED. SUBARU HAS ISSUED A RECALL FOR THIS EXACT ISSUE FOR THE SAME MODEL YEAR BUT HAS EXCLUDED MY VIN NUMBER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433063October 27, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT PASSENGER SIDE WHEEL TURNED IN THE OPPOSITE DIRECTION. THE CONTACT ALSO STATED THAT THERE WAS A LEAK FROM THE ENGINE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY CONFIRMED THAT THE RIGHT SUB FRAME AND CONTROL ARMS WERE CORRODED AND DETACHED. IN ADDITION, THE BRAKE CABLE HAD SEIZED. THE MANUFACTURE WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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