Subaru Impreza Complaints

2,698 consumer complaints on file.

#11594344June 14, 2024
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594096June 13, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure causing extremely poor visibility for the contact while driving at night. The cause of the failure was not yet determined, and the vehicle was not repaired. The failure mileage was 5. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593811June 12, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The Starlink head unit, produced by HK, is having the same issues that the WUA86 update should have fixed. It was reprogrammed in 2019, and less than 1 year later when my wife bought it, it was having the same reported glitches. I.E. randomly turning off and on, not connecting to Bluetooth/usb music interface, backup camera taking extended time to come up on head unit screen, turning the headhunt off with the power button doesn't work because it just randomly turns itself back on again. The bluetooth will also randomly disconnect when it does happen to connect in the first place. This is a recall that was performed, and the same exact issues are happening. It's a BIG danger to whomever is driving the car as it takes attention away from driving. I am very unhappy with this danger as it was supposed to have been repaired already. Since the 2018 subaru impresa premium is out of the extended warranty even, it seems there's nothing we can do. But Subara put out this software update and said it would work. It didn't!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593813June 12, 2024
EXTERIOR LIGHTING
My wife's 2018 Impreza premium has had an open recall on it since August 0f 2022. It has been almost 2 years now. The recall, 22V624000 is a serious safety concern since it's about the car's headlights not functioning properly. Even with no obvious symptoms, I'm terrified for my wife to drive in the dark. Just last year I saw headlight assemblies for her model available for sale on Subaru's OEM website....so I'm not understanding why there's no remedy still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593781June 11, 2024
STRUCTURE:BODY
Severe rust on B Pillar of passenger door, and each door is rusting in same location. Have seen several reports of this online so reporting that I have experienced the same. Roof is also bubbling in a couple locations and I suspect it is from inside given the noise that comes from the windshield in cold weather since the car was new. Not sure of the date I first noticed, so I am putting today’s date since that’s when I learned about reporting potential safety issues.to NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592996June 7, 2024
VISIBILITY:WINDSHIELD
The contact owns a 2019 Subaru Impreza. The contact stated upon entering the vehicle in the morning, she noticed that the windshield was cracked. Upon inspecting the vehicle, the contact became aware that the windshield had cracked without impact. The dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592861June 6, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592389June 4, 2024
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2015 Subaru Impreza. The contact stated that while reversing the vehicle at 10 MPH, the transmission was shifted into drive (D), and the vehicle experienced unintended acceleration at 30 MPH. The contact depressed the brake pedal, but the vehicle failed to stop and instead accelerated. No warning light was illuminated. The vehicle then crashed into a building. No air bags were deployed. The contact did not sustain any injuries, but medical attention was received on the scene. A police report was filed. The vehicle was towed to a repair shop and had not yet been deemed totaled by the insurance company. The contact stated that a police officer later arrived at the residence to deliver a notice suspending her driver's license indefinitely due to a medical condition. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11592392June 4, 2024
EXTERIOR LIGHTING
A RECALL WAS ISSUED ON THE LEFT AND RIGHT HEADLIGHT REFLECTORS ON AUGUST 12, 2022. NHTSA RECALL# 22V624000, MANUFACTURER RECALL # WRG622. TO DATE THE MANUFACTURER HAS OFFERED NO RESOLUTION TO THIS RECALL. AS IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL WAS ISSUED I FEEL THE MANUFACTURER HAS BEEN NEGLIGENT IN ADDRESSING THIS ISSUE. I BELIEVE THAT IT IS TIME THAT THE NHTSA CONTACT THE MANUFACTURER AND INSIST THAT THIS PROBLEM BE REMEDIED. THE HEADLIGHTS ARE A VITAL SAFETY COMPONENT AND DEFECTS SHOULD BE REMEDIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591962June 1, 2024
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The hood latch system failed and flew open while driving on the highway smashing the windshield. I was unable to see driving, glass shattered everywhere. The car was serviced three weeks prior and there was no notation of an issue with the hood latch. The hood would not latch after the incident either. Police were on scene and viewed the incident and insurance will be investigating. There have been numerous other reports of this happening with other subaru models including recalls. There are no open recalls on this vehicle and a multi-point inspection was done on the car 3 weeks prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591821May 31, 2024
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
A crack in the windshield appeared one day with no apparent reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590793May 26, 2024
UNKNOWN OR OTHER
None
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590719May 25, 2024
EXTERIOR LIGHTING
The headlight reflectors on both the left and right front sides of the car aren't effectively reflecting light, which compromises visibility for other road users and jeopardizes nighttime driving. Moreover, both front halogen low beam reflectors fail to adequately light up the road for the driver, significantly reducing visibility. It's a genuine safety concern, and this recall was issued on August 12, 2022. Are Subaru cars safe when they don't address recalls?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590255May 22, 2024
EXTERIOR LIGHTING
2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies. It has been almost 2 years with no solution to this problem. it is stated that the dealership will replace the recalled headlights, but they are doing nothing. No timeline on a solution is given and risk only increases as the car gets older. i just want what i paid for a safe vehicle that works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589791May 20, 2024
UNKNOWN OR OTHER
There is a weakness in the cars firewall around the master cylinder where the weld inside is breaking and it is cracking all around the master cylinder and I am unable to shift the car. I have taken the car to two different shops and both say the same thing that the firewall is failing. The brake pedal is shifting when you push down on the slutch and could compromise your ability to safely find the brake pedal in a braking event. Secondly, in the event of a crash, the clutch/brake pedal assembly could move in a direction not orginally designed causing injury to the legs/feet. If it breaks through all the way it will permanently damage the car beyond repair. I have gone online and read that this is happening to many many many people and their are class action lawsuits going on. I just want to be able to drive my car safely and not worry about killing myself or my kids and no one can fix it. IT NEEDS TO BE A SAFETY RECALL!! This is what I read online as soon as I looked it up: Some Subaru models have had issues with their firewalls, including the 2008–2010 Impreza and WRX. These issues can include broken welds that cause other parts of the clutch system to wear out. Some symptoms of a Subaru firewall issue include: Failed clutch, Failing pedal assembly, Sheet metal tearing, Heavy clutch pedal, and Squeaky clutch. Some Subaru owners have reported that the firewall is cracked where the master cylinder is attached, causing problems when shifting. Others have reported that spot welds under the cowl are either cracked or deformed, and that there are little spaces in the firewall where the master cylinder flexes. I just put $13000 into my car and now I can't even drive it because of this issue and it was not my fault. It is the fault of the manufacturer. PLEASE HELP ME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589288May 17, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2017 Subaru Impreza. The contact stated while driving 15 MPH, the vehicle began to hesitate without warning. The contact then stated that while at a stop light, the vehicle stalled upon the depression of the accelerator pedal with the traction control symbol flashing on the instrument panel. The vehicle failed to restart after several attempts. An attempt to jumpstart the vehicle also failed to start the vehicle. The vehicle was then towed to the dealer where it was initially diagnosed with defective spark plugs and contaminated fuel. The contact was later informed that the failure was caused by a defective fuel pump that needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 68,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585771April 29, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585657April 28, 2024
UNKNOWN OR OTHER
P0018. P0016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585384April 26, 2024
AIR BAGS
Passenger Air-bag igniter's wiring shorted out releasing gas into car. The windows were up and the car was not running. I was sitting in passenger side went to light my cigarette and with no warning at all KABOOM!!! Car exploded catching my hair on fire as well as 2nd and 3rd degree burns on hands and 1st and 2nd degree burns on face. The explosion carried so much force that the doors and back hatch were dented outward making it impossible to shut and lock doors properly. Explosion was so loud the people inside the bar thought a bomb had gone off. This incident was not reproduced or confirmed by a dealer or insurance company due to the fact the car was stolen directly after incident due to the fact that the doors could not shut properly. Prior to this incident no warning lights had gone off to indicate a malfunction in the passenger airbag or the wiring. I guess I was at the wrong place at the wrong time.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11582012April 9, 2024
ENGINE
engine failed while driving in 2020. Engine replaced. Engine unable to be repaired without another replacement Aug 2022-Jan 2023. Sold car back to dealer at a loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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