Subaru Impreza Complaints

2,698 consumer complaints on file.

#11613051September 6, 2024
AIR BAGS
The contact owns a 2012 Subaru Impreza. The contact stated that there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to several independent mechanics and the contact was informed that there was a defective gasket on the transfer case and the transmission needed to be replaced. The transmission was replaced. The contact stated that while a relative was seated in the front passenger’s seat, the passenger’s side air bag warning light was illuminated. The vehicle was taken back to the independent mechanic where a code reader determined that there was a defect with the front passenger’s side air bag sensor. A dealer was notified of the failure and an appointment was made to have the vehicle serviced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612594September 4, 2024
STEERING
Vehicle sways significantly and continuously left and right in lane at highway speeds, including in low or no wind conditions, since the car was new. This happens regardless of whether eyesight/lane keep assist is enabled or not, and all tire pressures are regularly monitored and at manufacturer recommended levels. Changing tires from the OEM Continental Pro Contact to Michelin CrossClimate 2, while maintaining OEM wheels and 205/55R16 tire size, has not impacted the car's behavior. This weaving occurs at speeds of 50-70 mph on the highway, including on straight, smooth road. Swaying does not disappear with absence of adjacent vehicles influencing air turbulence. Neighboring vehicle air wakes will cause significant additional pushing of the car to the opposite side of the lane. The steering feel of this car on the highway is extremely "floaty" and unsettling. It is challenging to maintain lane with no surrounding cars, and it is extremely dangerous when passing vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612595September 4, 2024
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES
The contact owns a 2024 Subaru Impreza. The contact stated while driving at approximately 50 MPH, while slowing for traffic ahead, the brake pedal was depressed; however, the vehicle failed to stop as needed. The contact pumped the brake pedal until the Forward Collision Avoidance system engaged and stopped the vehicle. The contact stated that the Forward Collision Avoidance warning light was illuminated. The contact stated that the failure was intermittent, but occurred at various speeds, but always occurred while slowing down with the brake pedal depressed. The contact had taken the vehicle to a local dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610545August 23, 2024
EXTERIOR LIGHTING
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608479August 14, 2024
UNKNOWN OR OTHER
The windshield spontaneously cracked while sitting in my driveway. Windshield had no chips, damage, etc. The weather has been in the upper 70's, so no inclement weather. Upon researching, I found that many other Subaru owners have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608270August 13, 2024
ENGINE
Owner’s manual calls for 87 octane fuel. Vehicle engine pings on anything less than 91 octane. Subaru should issue an update to prevent engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606860August 6, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at night, the headlights failed to provide adequate illumination. The vehicle was taken to the local dealer who confirmed that the failure was related to the recall. The failure mileage was 5,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606177August 2, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Parked at a store. Car caught on fire while in store. Car had been parked approximately 10 minutes. Left side headlight spontaneously ignited.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11605898August 1, 2024
SERVICE BRAKES
March 2023 I had all 4 rotors & brakes replaced. About 2 weeks after, doing 65 mph on highway 79 I had to lightly apply my brakes. After letting off the brake all of a sudden my whole car, steering wheel, etc started shaking. I pulled off the road thinking something broke but nothing was. A couple months later on 79 it did it again without applying my brakes. It's happening more often and the shaking is getting more severe to where my car is either going to fall apart or bounce off the road or into another car. I'm terrified when this happens because I don't know what's going to happen. I won't even put my grand children in my car. One if my co-workers had the same thing happen to her Subaru. She said after her mechanics did some investigating, they found that there was an issue with the replacement rotors warping and causing the car to shake terribly. This is a severe safety issue and really needs to be investigated. Also a year warranty on these defective parts is too short.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605676July 31, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605501July 30, 2024
VISIBILITY/WIPER
While car was parked. Front windshield developed crack in the lower mid section of windshield. There was no damage to windshield that would have resulted in cracking. Crack has since spread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603534July 20, 2024
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Both rear doors will intermittently not open when unlocked from both the inside or the outside. I am unsure if this is electrical or related to the door components itself. This is a hazard because passengers have been locked in the back of the car, and needed to climb out from the front or needed me to open the door from the outside if it will open—which could be a deadly amount of extra time in an emergency situation where passengers need to quickly exit the vehicle. This issue has been going on over a year, but I did not take it in until two months ago because I rarely had back passengers. That has changed, so I took it in. I have brought the car to the dealership three times for this issue, which is as of now still unresolved, with the following results: 1st visit: They told me child lock was on and turned it off. (I do not believe this, as the doors would occasionally open correctly from the inside—so that would mean child lock is also faulty) 2nd visit: They found weak actuators in both doors and replaced them. 3rd visit: Currently still in the shop for other unrelated issues, but they are having a hard time diagnosing the cause since the doors will open for them—but the lady who checked me in experienced the door sticking with me, and she said she could tell something was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602973July 17, 2024
EXTERIOR LIGHTING
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601451July 12, 2024
ELECTRICAL SYSTEM
In the morning of 7-11-2024, I started the engine to go to work as usual. I found the engine light on and noticed strange symptoms from the hood, such as unusual loud noise. Thereafter, I lifted the hood and confirmed loud noise coming from somewhere. Then, I immediately shut down the engine (no key in ignition), but still, the secondary air pump kept running. I thought it may be blowing up, so I immediately disconnected the battery. I touched the pump and almost burnt my hand. I did do this immediate action because I have some experience/knowledge on car maintenance, but I feel terrible if this happened to someone else, such as young drivers. Then, I googled for the similar symptoms, and found something matching my symptoms in the recall notification letter (NHTSA recall no. 16V738), in which the relay in fuse box can cause the issue. The letter appeared to be revised in 7-11-17, and it was supposed to be sent to me, but I did not receive this important letter at all. I think that this letter should be re-sent to all the owners again to avoid possible terrible incidents related to overheating of the secondary air pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596940June 26, 2024
EXTERIOR LIGHTING
The headlights on my vehicle are incredibly dim. Subaru issued a recall about this in August 2022 and I have been constantly asking my local dealerships and Subaru of America to get this address. They have repeatedly told me I will be receiving a letter in the mail when they have the parts to fix the issues. It has almost been 2 years and Subaru still doesn't have the parts... I'm not sure what to do at this point other than submit a complaint as they seem like they have no interest in addressing this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596960June 26, 2024
EXTERIOR LIGHTING
Nothing has yet happened but it has been nearly two full years since you issued the recall on the headlights issue and Subaru has still not taken action to remedy it or repair our vehicle: Aug 12,2022 Manufacturer Recall NumberWRG22 NHTSA Recall Number22V624000 Recall StatusRecall Incomplete, remedy not yet available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596132June 24, 2024
STEERING
The power steering pump on this car makes it feel like it is floating on the road at highway speeds. The tires are like new and have the correct amount of air pressure. As someone familiar with power steering pumps, this behavior is consistent with a pump that is either delivering too much fluid or too little during acceleration. It is a dangerous situation since it gives the driver the impression that the car is losing contact with the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595903June 22, 2024
EXTERIOR LIGHTING
Received "URGENT IMPORTANT SAFETY RECALL" notification in October 2022. This has not been rectified by the manufacturer. It is now late June 2024. This has not been completed in a timely manner. Subaru Safety Recall WRG-22 NHTSA ID 22V-624 22V624000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595823June 21, 2024
VISIBILITY/WIPER
Windshield breaks (cracks) very easily. I have owned/driven cars for 45 years, during the first 41 years I have only had to replace one (1) windshield. Since I have owned this vehicle (Subaru), I am now onto windshield number five (5). Are they making these windows with inferior materials or thinner? I hate to think that an inferior window will not hold up or perform as designed in a major accident, possibly causing greater injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595611June 20, 2024
AIR BAGS
The front passenger airbag sensor is faulty. My understanding is that the airbag is set up to be deployed when someone who is at least 65lbs sits on the front seat. I am 85lbs so the sensor should always detect me but it doesn't; it only does so about 10% of the time. Sometimes it turns on and then goes off. In contrast, I always trigger the sensor in my husband's 2023 Subaru Crosstrek.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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