Subaru Impreza Complaints

2,698 consumer complaints on file.

#10745993August 3, 2015
ENGINE
PURCHASED THE CAR USE AT 28000 MILES. CHECKED OIL AT TIME OF PURCHASE AND IT WAS FULL. DROVE THE CAR FOR APPROXIMATELY 1200 MILES BEFORE A LOW OIL LIGHT CAME ON. SOUGHT THE HELP OF SUBARU AND GOT AN OIL CONSUMPTION TEST. OIL LIGHT CAME ON AGAIN AT 700 MILES BURNING 16.5 QUARTS. HIGHLY UNACCEPTABLE. CAR WAS OIL CHANGED AND REPLACEMENT SHORT BLOCK ORDERED. REPLACED SHORT BLOCK AND CURRENTLY BREAKING IN NEW BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745224July 31, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,777.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744983July 30, 2015
AIR BAGS
TO WHOM IT MAY CONCERN MY SON HAS A 2014 SUBARU IMPREZA . LEASED BRAND NEW. WHILE DRIVING HOME FROM THE BEACH AND AFTER DRYING OFF THE PASSENGER NOTICED THAT THE AIR BAG DEPLOYMENT LIGHT WAS NOT ON. I TOOK THE CAR TO THE DEALER IN RAMSEY NEW JERSEY ?INVOICE 244854 .THEY HAD THE TECHNICIANS LOOK AT THE CAR AND WHAT THEY TOLD US WAS VERY UPSETTING AND SEEMS RIDICULOUS . IF THE PASSENGER SEAT IS THE LEAST BIT DAMP THE AIR BAG WILL NOT DEPLOY. I HAVE IN WRITING FROM SUBARU, OWNER?S MANUAL PAGE 1-47. SO IF THERE IS A CHILD THAT IS A PASSENGER AND HE SPILLS A SODA OR EVEN WATER THERE COULD BE A PROBLEM. HOW MANY PASSENGER DRINK COFFEE ON THEIR WAY TO WORK. THE ADVICE FROM SUBARU IS THAT IF THE SEAT GETS WET HAVE THE PASSENGER SIT IN THE BACK UNTIL IT TOTALLY DRIES. WHAT ? THIS IS AN ACCIDENT WAITING TO HAPPEN?.REMEMBER TAKATA. I CAN?T BELIEVE A COMPANY LIKE SUBARU CANNOT FIX THIS PROBLEM, I UNDERSTAND THAT IT MAY ALSO BE AN ISSUE WITH THE OUTBACK AND FORESTER. ALL MODELS IF TRUE ARE ADVERTISED FOR THE OUT DOORS. UPDATED 11/25/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744345July 28, 2015
STEERING, SUSPENSION
I WAS DRIVING AND LOST CONTROL OF THE CAR AT 55MPH. I STRUGGLED TO PULL THE CAR OFF THE ROAD. THE CAR WAS TOWED TO MY MECHANIC WHERE HE DIAGNOSED A BROKEN CONTROL ARM DUE TO CORROSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735831July 22, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE FRONTAL SIDE PASSENGER AIR BAG LIGHT WOULD TURN OFF AFTER APPROXIMATELY 20 MINUTES WHEN A PASSENGER WAS OCCUPYING THE SEAT. ALSO, THE CONTACT MENTIONED THAT THE FRONTAL DRIVER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735859July 22, 2015
AIR BAGS
WHILE DRIVING ON THE HIGHWAY THE DASHBOARD AIR BAG LIGHT ACTIVATED WHILE BOTH FRONT SEATS WERE OCCUPIED. THE LIGHTS WENT OFF WHEN THE VEHICLE WAS SHUT OFF AND RESTARTED BUT ACTIVATED AGAIN WITHIN APPROXIMATELY TWO TO THREE MILES OF DRIVING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735868July 22, 2015
WHEELS
THE REAR WHEEL BEARINGS EMIT A LOW PITCH NOISE THAT INCREASES IN AMPLITUDE WITH SPEED. THE NOISE HAS BEEN GETTING PROGRESSIVELY WORSE, TO THE POINT WHERE AT HIGHWAY SPEEDS, IT IS DIFFICULT TO HOLD A CONVERSATION WITH ANYONE SITTING IN THE BACK SEAT. I AM TOLD THERE IS A WHEEL BEARING RECALL FOR A DIFFERENT MODEL SUBARU OF THIS SAME MODEL YEAR, BUT THE SUBARU DEALERSHIP SAYS IT DOES NOT INCLUDE MY VIN. THEY ESTIMATE THE REPAIR AT $850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735679July 22, 2015
AIR BAGS
PASSENGER AIRBAG INDICATOR LIGHT WENT ON AS I WAS DRIVING WITH A PASSENGER. FIRST 10 MILES HAD NO PROBLEM, THEN ALL OF A SUDDEN, THE LAST HALF MILE OF THE TRIP IT WENT ON. I DROPPED THE PASSENGER OFF AND THE LIGHT REMAINED ON ANOTHER 2 MILES AS I REACHED MY DESTINATION. SHUT OFF THE CAR AND TURNED IT BACK ON, THE LIGHT WAS NO LONGER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734746July 17, 2015
AIR BAGS
IN REGARD TO THE RECENT RECALL FOR THE 2012 SUBARU IMPREZA PASSENGER-AIRBAG OCCUPANCY SENSOR YOU SHOULD KNOW THAT EXACTLY THE SAME PROBLEM IS HAPPENING IN MY 2013 SUBARU IMPREZA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734520July 16, 2015
AIR BAGS
THE PASSENGER AIRBAG TURNS OFF WHILE PASSENGER IN THE SEAT. IT WILL TURN ON FOR APPROX. 10-15 MINUTES THAN DEACTIVATES THE PASSENGER AIRBAG WHILE OCCUPANT IS STILL SEATED CAUSING THE WARNING LIGHT TO COME ON THE DASH. HAS HAPPENED CONSISTENTLY WHILE ON DRIVES MORE THAN 15 MINUTES. PASSANGER AIRBAG SYSTEM TURNS OFF WHILE PASSANGER SEAT OCCUPIED. COULD CAUSE FATALITY. SUBARU WILL NOT COVER REPLACEMENT DESPITE BEING OBVIOUSLY DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733643July 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING 75 MPH, THE AIR BAG WARNING LIGHTS ILLUMINATED AND THE PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED WHEN A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER IN 2012 AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731645July 2, 2015
AIR BAGS
WHEN A PASSENGER SITS ON PASSENGER SEAT THE AIR BAG LIGHT DOES NOT GO ON INDICATING AIR BAG ENGAGED. I AM FEARFUL THAT IF I DID HAVE A CRASH THAT THE AIR BAG WOULD NOT DEPLOY AND PASSSENGER GET SERIOUSLY INJURED OR DIE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731827July 2, 2015
SERVICE BRAKES
THIN ICE AND SNOW ON ROAD, APPROACHING RED LIGHT AT 28MPH DOWNSHIFTED TO 2ND, SLOWED TO 17MPH, DOWNSHIFTED TO 1ST, SLOW TO 9, LIGHTLY APPLIED BRAKES WITH 4 CAR LENGTHS TO GO, LEFT FRONT MOMENTARILY LOCKED TRIGGERING ANTI-LOCK SYSTEM WHICH PUSHED THE PEDAL UP BUT FAILED TO DO ANYTHING ELSE, WITH ABSOLUTELY NO REDUCTION IN SPEED I STEERED INTO THE SNOWBANK AND STOPPED BESIDE THE VEHICLE AT THE LIGHT AFTER BRUSHING THE BUMPER. FUSE 8 HAS BEEN PULLED TO PREVENT A REPEAT OF THIS INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10731342June 30, 2015
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I PURCHASED THIS CAR BRAND NEW FROM THE DEALERSHIP IN JANUARY 2012 AND HAVE CONSISTENTLY ADDED 1 QUART +/- APPROXIMATELY EVERY 1,200 MILES, MORE OFTEN AND INCREASED ADDED OIL VOLUME DURING EXTENDED DRIVING TIMES. I HAVE SPOKEN DIRECTLY WITH SUBARU DEALERS/SERVICE MANAGERS IN 3 DIFFERENT CALIFORNIA CITIES WHOM HAVE BEEN ALERTED TO THIS OIL CONSUMPTION ISSUE AND HAVE CASUALLY EXPLAINED THE CONSUMPTION OF 3-5 QUARTS OF OIL BETWEEN CHANGES AS NORMAL. RESEARCH SEEMS TO SHOW THAT SOME SUBARU DEALERS HAVE BEGUN TO REPLACE THE SHORT BLOCK OF THE ENGINES THAT ARE CONSUMING TOO MUCH OIL, BUT ONLY FOR THOSE WITH DOCUMENTED OIL LOSS. THOSE PEOPLE THAT VISIT THE DEALER EXCLUSIVELY FOR THEIR SERVICE ARE LIKELY THE ONES WHO WILL HAVE THEIR ENGINES REPLACED WITHOUT COST, LEAVING THE REST OF US OUT TO DRY. SUBARU NEEDS TO RECTIFY THIS PROBLEM, NOT SWEEP THE ISSUE UNDER THE RUG AND FORCE THE SUBARU CUSTOMER BASE TO PAY TOO MUCH FOR AN ENGINE THAT WAS NOT MEANT TO LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731023June 29, 2015
SUSPENSION:FRONT:CONTROL ARM
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. AFTER TAKING POSSESSION OF THE VEHICLE, IT WAS DISCOVERED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE CONTROL ARMS FRACTURED DUE TO SEVERE RUSTING AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730402June 25, 2015
AIR BAGS
WHILE DRIVING WITH A PASSENGER IN THE FRONT SEAT, THE SRS WARNING LIGHT CAME ON AND INDICATED THAT THE PASSENGER SIDE AIRBAG WAS OFF. I PULLED OVER, TURNED THE ENGINE OFF AND RESTARTED THE CAR. THE SRS LIGHT WAS OFF, PASSENGER SIDE AIRBAG WAS ON. SEVERAL MILES LATER, THE CONDITION REPEATED ITSELF. REPEATED THIS PROCESS TWO MORE TIMES WITH THE SRS WARNING LIGHT COMING ON AGAIN BOTH TIMES. I ASKED MY PASSENGER TO TRANSFER TO THE REAR SEAT. THE SRS WARNING LIGHT DID NOT GO ON ANYMORE. IT HAS BEEN TWO DAYS SINCE THE INCIDENT AND THE SRS LIGHT HAS NOT COME ON EVEN WITH A FRONT SEAT PASSENGER. THIS HAD HAPPENED THE FIRST TIME APPROXIMATELY TWO WEEKS AGO BUT I THOUGHT NOTHING OF IT WHEN THE CONDITION CORRECTED ITSELF AFTER TURNING THE ENGINE OFF AND TURNING IT BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726850June 23, 2015
STRUCTURE:BODY
SUNDAY MORNING, JUNE 21, 2015. RAINED OVERNIGHT AND WAS STILL RAINING MODERATELY HARD WHEN WE LEFT FOR OUR FIRST OVERNIGHT TRIP IN OUR NEW (1300 MILES) 2015 IMPREZA. ABOUT 1/4 MILE FROM OUR HOME, ON A PAVED, WELL TRAVELED STREET, TRAVELING SLIGHTLY UNDER THE POSTED 30 MPH SPEED LIMIT, WE RAN THRU SOME STANDING WATER ON THE ROAD. IT MIGHT HAVE BEEN A COUPLE OF INCHES DEEP. AFTER THE INITIAL WHOOSH, THERE WAS A CONTINUING ROAR, AS IF WATER WAS SPLASHING UP ON THE CAR UNDERSIDE. ALTHOUGH THE ROAD WAS WET THERE WAS NO REASON TO BELIEVE THIS WAS HAPPENING. AFTER ABOUT 300 YARDS OF THIS NOISE WE MADE A LEFT TURN INTO A SIDE STREET. THE NOISE IMMEDIATELY STOPPED AND WE CIRCLED AROUND AND PROCEEDED ON OUR TRIP. AFTER ABOUT 50 MILES OF INTERSTATE 65 MPH TRAVEL, WE BEGAN TO NOTICE THUMPING NOISES LIKE WE WERE RIDING ON AN OLD CONCRETE ROAD WITH TARRED JOINTS (WE WERE NOT). WE PULLED INTO THE BREAK DOWN LANE AND I GOT OUT AND LOOKED UNDER CAR AND UNDER THE HOOD. NOISE SOUNDED LIKE IT WAS COMING FROM FRONT DRIVERS SIDE AT THAT POINT. FINDING NO ISSUES, WE CONTINUED ANOTHER 80 MILES TO OUR DESTINATION ON WET AND DRY ROADS. UPON ARRIVING, MADE A SIDE TRIP OF 20 MORE MILES OF INTERSTATE DRIVING. WE HEARD WHAT SOUNDED LIKE ROARING NOISES FROM TIME TO TIME AND WHICH REDUCED WHEN WE SLOWED TO AROUND 50 MPH. NEXT DAY, ON THE RETURN TRIP HOME WE HEARD MORE ROARING NOISES, WHICH GOT SUBSTANTIALLY WORSE AFTER A FEW MILES. IT WAS WARM AND DRY AT THAT TIME. FINALLY, IT GOT TO MAKING LOUD POPPING AND SLAPPING NOISES. THIS TIME IT WAS CLEARLY COMING FROM THE DRIVERS SIDE MORE TO THE REAR. WE SLOWED TO 50 MPH AND TOOK THE FIRST EXIT WITH SERVICES, I PULLED INTO A PARKING LOT, LAID ON THE HOT TARMAC AND LOOKED UNDERNEATH THE CAR. I FOUND A FLIMSY PLASTIC SHIELD HAD SPLIT LENGTHWISE ABOUT 3 FEET AND WAS BEAT UP FROM ROAD CONTACT ON THE FRONT END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726358June 20, 2015
AIR BAGS
PASSENGER AIRBAG TURNS OFF WITH ADULT IN PASSENGER SEAT WEIGHING 260 LBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725852June 17, 2015
POWER TRAIN
FAINT WHIRRING NOISE NOTED, NO OTHER PROBLEMS- NO CHANGE TO PERFORMANCE, NO WARNING LIGHTS INDICATING PROBLEM BUT WHEN BROUGHT TO DEALERSHIP FOR A CHECK TOLD TRANSMISSION NEEDED REPLACEMENT $ 7902.88 NEVER HAD ANY PROBLEMS WITH THIS CAR PREVIOUSLY, HAD ROUTINE OIL CHANGES (ALTHOUGH ONE TIME WITHIN THE FIRST YEAR OIL LIGHT CAME ON INDICATING OIL WAS LOW BUT IT WAS ONLY 1500 MILES FROM LAST OIL CHANGE- BROUGHT IN AND HAD THAT TAKEN CARE OF), THIS CAR HAS NEVER BEEN IN AN ACCIDENT EITHER. I AM PERPLEXED BY THE NEED FOR A NEW TRANSMISSION WHEN IT IS A 2013 AND HAS NO ISSUES OTHER THAN WHAT WAS STATED HERE. I STILL OWN $9200 ON IT. IT HAS JUST UNDER 74,000 MILES ON IT ( HIGHWAY COMMUTE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725535June 16, 2015
SERVICE BRAKES
REAR LEFT BRAKE STARTED MAKING A SCRAPING SOUND AS IF THE BRAKE PADS WERE WORN AND GOUGING THE ROTOR, ALSO THE BRAKE PEDAL WAS PULSATING AS IF THE ROTOR WAS WARPED. UPON INSPECTION I NOTICED THAT THE BRAKE PADS WERE NOT WORN BUT IN FACT THE SMOOTH SURFACE ON THE BACK SIDE OF THE ROTOR WAS CHIPPING AWAY AND THE ROTOR WAS VERY ROUGH,. THESE ARE THE ORIGINAL ROTORS AND THE REAR LEFT WAS THE ONLY ONE WITH THIS PROBLEM ALTHOUGH THE REAR RIGHT ROTOR WAS WORN BADLY ALSO BUT THE PADS BARELY SHOWED ANY WEAR. THESE REAR BRAKE PADS ARE THE SECOND SET SINCE THE CAR WAS PURCHASED NEW BY ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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