Subaru Impreza Complaints

2,698 consumer complaints on file.

#10822984January 29, 2016
AIR BAGS
WHEN THE PASSENGER SEAT IS UNOCCUPIED AND NO ELECTRONIC DEVICES OR PERSONAL BELONGINGS ARE IN THE SEAT, THE SEATBELT ALARM COMES ON AND THE AIRBAG GOES FROM THE OFF POSITION TO ON, THIS IS SAME THING THAT WAS HAPPENING IN WITH THE 2012 PASSENGER-AIRBAG OCCUPANCY SENSOR, RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822696January 27, 2016
FUEL/PROPULSION SYSTEM
PLEASE NOTE THAT RECALLS HAVE BEEN DONE FOR THE EXACT SAME PROBLEM ON THE 2002 & 2003 SUBARU IMPREZA MODELS, BUT NOT THE 2004. WHEN THE VEHICLE IS PARKED OR BEING DRIVEN IN COLDER TEMPERATURES (BELOW 45 DEGREES), THE FUEL HOSE CONSTRICTS CAUSING FUEL TO SPILL OUT ONTO THE INTAKE MANIFOLD & THE ENGINE TO HEAVILY SMOKE. DURING WARMER TEMPERATURES, THE VEHICLE DOES NOT SMOKE BUT THERE IS STILL A STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT. THE FUEL HOSES ARE INTACT WITH NO CRACKS OR BREAKS OF ANY KIND. I HAVE FOUND HUNDREDS OF OTHER 2004 MODEL CONSUMER'S WITH THE SAME ISSUE. I HAVE ATTACHED A COPY OF ONE OF THE FORUM'S FOR YOUR REFERENCE. I HAVE CALLED SUBARU OF AMERICA REGARDING THIS, BUT HAVE BEEN TOLD MY CLAIM IS NOT VALID BECAUSE THE VEHICLE HASN'T HAD THIS PROBLEM BEFORE. I EXPLAINED THAT THE VEHICLE HADN'T LIVED IN COLDER TEMPERATURES UNTIL WE BOUGHT IT. STILL NO HELP. THIS HAS THE POTENTIAL TO CAUSE AN ENGINE FIRE AND POSES A HUGE SAFETY RISK. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821010January 19, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED INDICATING THAT THE VEHICLE WAS NOT IN SIXTH GEAR. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, AFTER TWO WEEKS THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE DIAGNOSED THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821130January 19, 2016
ENGINE, SUSPENSION, WHEELS
TAKATA INFLATORS...NOT SURE I AM IN THE RIGHT PLACE BUT WE LIVE IN MISSOURI AND BOUGHT A CAR IN TENNESSEE AND IT WILL NOT PASS INSPECTION IN MISSOURI. SO HAD A MECHANICAL SHOP START FIXING IT AND THE MORE HE GOT INVOLVED THE MORE WAS WRONG WITH IT. RIGHT NOW IT WILL COST US OVER 5000 TO FIX AND WE BOUGHT IT FOR 7000.THE SHOP REFUSES TO DO ANYTHING ABOUT IT AND SAYS IT IS NOT ITS RESPONSIBILITY. WE HAVE PICTURES OF PARTS THAT WERE PUT ON WRONG WHICH DAMAGED OTHER PARTS. THEY SAID THEY BOUGHT IT AN AUCTION AND IT WAS NOT THEIR FAULT. SORRY IF I AM IN THE WRONG PLACE IF I AM COULD YOU PLEASE SEND ME WHO I SHOULD CONTACT. THERE OTHER THINGS WRONG BUT COULD ONLY CHECK 3 ITEMS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820568January 15, 2016
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL WHEN TEMPERATURES ARE BELOW FREEZING THAT DOES NOT DISIPATE. 2002-2003 MODELS HAVE BEEN RECALLED FOR SAME DESIGN FLAW IN FUEL LINE. SINCE I OWN A 2004, REPAIR MAY COST UPWARDS OF $400 DUE TO EXTENSIVE LABOR INVOLVED. FOUND MANY OTHERS WITH SAME ISSUE WHEN RESEARCHING SITUATION ONLINE. I AM CONCERNED ABOUT POTENTIAL FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819208January 10, 2016
FUEL/PROPULSION SYSTEM
THE CAR HAS A GAS ODOR IN CABIN WHEN STARTED IN COLD TEMPERATURES. THE SMELL WILL GO AWAY AFTER A LITTLE WHILE. JUDGING UPON HOW MANY ARTICLES I HAVE READ , THIS IS A PROBLEM. WHY HAVE THEY NOT EXPANDED THEIR RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817385January 2, 2016
AIR BAGS, SEATS
WHILE STATIONARY OR IN MOTION, THE PASSENGER DETECTION SENSOR IN THE PASSENGER SEAT WILL REGULARLY (MORE THAN 50% OF THE TIME) NOT DETECT A FULL-GROWN ADULT PASSENGER WEIGHING ~115 POUNDS AND AS A RESULT WILL NOT TURN ON THE PASSENGER AIR BAG. THE CAR WILL ONLY TURN ON THE AIRBAG (AND DISABLE THE 'PASSENGER AIRBAG OFF' LIGHT) AFTER THE PASSENGER VIGOROUSLY BOUNCES SEVERAL TIMES ON THE SEAT. THIS IS A HAZARD TO ANYONE THAT DOES NOT APPRECIATE THE AIRBAG SENSOR LIGHT AND SUBSEQUENTLY BOUNCE IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816933December 30, 2015
POWER TRAIN
2011 SUBARU IMPREZA WRX HATCH- MASTER CLUTCH CYLINDER FAILURE-PRESSED CLUTCH TO THE FLOOR AND PUT IN FIRST GEAR. CLUTCH DID NOT RETURN AND STAYED TO FLOOR. HYDRAULIC FLUID LEAKED OUT OF THE BOTTOM OF THE MASTER CLUTCH CYLINDER. CAR WAS MOVING AND COULD NOT GET OUT OF GEAR. CLUTCH WAS UNUSABLE TO GET OUT OF GEAR DUE TO FLUID LOSS. HAD TO STALL CAR TO SHUT OFF-VERY DANGEROUS...LUCKILY I WAS IN MY DRIVEWAY DURING OCCURRENCE-SHIFTED FROM REVERSE TO 1ST GEAR THAT'S WHEN THE CLUTCH FAILED. AFTER FORUM RESEARCH FOUND OUT THERE IS A INTERNAL PLATE IN THE MASTER CLUTCH CYLINDER THAT FAILS...THE PLATE CRACKS OR BENDS CAUSING MASS FLUID LOSS, AND IMMEDIATE LOSS OF CLUTCH CAUSING THE VEHICLE TO REMAIN IN WHAT EVER GEAR YOU ARE IN UNTIL YOU STALL OR WRECK. AFTER RESEARCH I REMOVED THE MASTER CYLINDER AND REMOVED THE RETAINING RING TO PULL THE PLATE OUT. THERE WAS A CRACK IN THE PLATE AGAINST THE RUBBER O-RING/SEAL. I PERFORMED A DYE PENETRATE TEST TO CONFIRM THE CRACK WAS COMPLETELY THROUGH THE PLATE. PICTURES BELOW OF THE NDT TESTING ON THE CRACKED PLATE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816797December 29, 2015
UNKNOWN OR OTHER
MOON ROOF EXPLODED. LIKE A GUN SHOT GOING OFF. GLASS CASCADED DOWN ON ME AND MY WIFE. ALMOST KILLED.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10816631December 28, 2015
FUEL/PROPULSION SYSTEM
IN COLD WEATHER <30 DEGREES F, GASOLINE LEAKS FROM THE FUEL LINES UNDER THE INTAKE MANIFOLD. THE LEAK APPEARS TO BE COMING FROM WHERE THE RUBBER FUEL LINE IS CONNECTED TO THE METAL FUEL LINE ON UNDER THE PASSENGER SIDE OF THE INTAKE MANIFOLD. LOOKS TO BE A LOOSE HOSE CLAMP. THERE IS NO ACCESS TO THIS LINE TO FACILITATE TIGHTENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811866December 23, 2015
STEERING, SUSPENSION, UNKNOWN OR OTHER
VEHICLE HAD RECALL CAMPAIGN FOR RUST ON FRONT LOWER CONTROL ARMS PERFORMED (AMONG THE FIRST CARS FIXED IN THE CAMPAIGN), AND THE LOWER CONTROL ARMS AND LOWER SUBFRAME ARE BADLY RUSTED, RENDERING THE CAR UNSAFE. SUBARU DEALER RECOMMENDED CONTACTING SUBARU OF AMERICA (SOA) AND SOA DECLINED TO HELP AT ALL. THIS IS A FAILED RECALL REPAIR, SINCE THE PROBLEM IS EXACTLY WHAT IT WAS RECALLED FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809969December 14, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. THE CONTACT STATED THAT WHILE REVERSING FROM A PARKING SPACE, THERE WAS A LOUD NOISE. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL WAS NOT IN PLACE AND THE LOWER CONTROL ARM WAS FRACTURED IN HALF. THE VEHICLE WAS LEFT AT A PARKING LOT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED IN 2012 FOR A RECALL ON THE LOWER CONTROL ARM ISSUED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808209December 3, 2015
ENGINE
CAR CONSUMES OIL EXCESSIVELY. EVERY 3000 MILES I NEED A QUART OF OIL. IT'S RIDICULOUS. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806535November 24, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
SUBARU EYESIGHT WILL LOCK UP BRAKES WHEN ACTIVELY BEING ENGAGED AND THE CAR IN FRONT OF YOU MAKES 90 DEGREE RIGHT TURN AS IF THE CAR WAS STILL IN FRONT OF YOU AND YOU WERE ABOUT TO CRASH INTO IT. BUT IT ISN'T THERE INSTEAD YOU WILL BE CRASHED INTO FROM THE REAR. IT WILL DO THIS EVERY TIME GUARANTEED. JUST SET FOLLOWING DISTANCE TO 1.1 SEC GET BEHIND A CAR DOING OVER 25 MPH AND ENJOY. DEALERSHIP INSISTS THAT HOW IT SUPPOSE TO WORK. IF THIS WAS SUBARU'S INTEND IN ANY WAY IT NEEDS TO BE CORRECTED. HITTING GAS PEDAL WON'T HELP IT WILL ONLY REV UP THE ENGINE BUT CAR KEEPS BRAKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10806318November 23, 2015
SEATS
TL* THE CONTACT OWNS A 2002 SUBARU IMPREZA. AFTER ADJUSTING THE REAR OF THE DRIVER'S SEAT, THE BACK OF THE SEAT SUDDENLY RELEASED AND CAUSED THE OCCUPANT TO FALL BACKWARDS WHILE IN THE SEAT. DURING THE INCIDENT, THE OCCUPANT SUSTAINED A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10795063November 20, 2015
UNKNOWN OR OTHER
THE DRIVER SIDE SUN VISOR NO LONGER STAYS UP. THE INTERNAL PLASTIC TENSION TUBING HAS BROKEN AND VISOR CAN SEPARATE FROM MOUNT ATTACHING TO THE CAR. PROBLEM OCCURS WHEN VEHICLE IS STATIONARY AND MOVING. PROBLEM WAS NOT EXACERBATED BY ANY ACTION OR ABUSE, IT SIMPLY STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794753November 18, 2015
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ABOUT 6-8 MONTHS AGO AS I WAS MAKING A TURN I PRESSED THE BRAKE PEDAL AND INSTEAD OF SLOWING DOWN THE ENGINE THROTTLED UP. AND AFTER A FEW MOMENTS WENT BACK TO NORMAL. TWO WEEKS AGO AS I PRESSED THE BRAKE PEDAL WHILE COMING TO A STOP SIGN THE ENGINE THROTTLED UP AND I HAD DIFFICULTY COMING TO A STOP. I PUT THE CAR IN PARK AND TURNED IT OFF. WHEN I STARTED IT AGAIN THE ENGINE IMMEDIATELY WENT TO HIGH THROTTLE TO THE POINT THAT THE FRONT OF THE CAR STARTED VIBRATING. I TURNED IT OFF AGAIN AND RESTARTED IT AND THIS TIME IT WAS OK. I TOOK THE CAR INTO THE SUBARU DEALERSHIP. THEIR MECHANIC RAN THE DIAGNOSTICS AND WAS UNABLE TO PIN POINT THE PROBLEM. THEY DECIDED TO CALL THE SUBARU TECHNICAL DEPARTMENT AND WERE TOLD TO NOT LET ME DRIVE THE CAR UNTIL THEIR ENGINEER TOOK A LOOK AT THE PROBLEM. THIS WAS A WEEK AGO AND I HAVE NOT BEEN ABLE TO FIND OUT WHAT THEY HAVE FOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794525November 17, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2004 SUBARU IMPREZA. WHILE BRAKING, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS SEVERELY CORRODED AND WAS BENDING TO THE POINT OF DETACHMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789985November 12, 2015
AIR BAGS
TL* THE CONTACT OWNED A 1997 SUBARU IMPREZA. WHILE DRIVING 15 MPH DOWN AN INCLINE, THE VEHICLE SKIDDED ON A PATCH OF ICE AND CRASHED INTO A CREEK. UPON IMPACT, BOTH THE DRIVER AND PASSENGER AIR BAGS DEPLOYED AND EXPLODED WITH DEBRIS. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000......UPDATED 02/10/16 *BF
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10789826November 11, 2015
ENGINE
AFTER LAST OIL CHANGE AT 43,000 MILES THE OIL LIGHT CAME ON WITHIN 2,000 MILES. OIL LEVEL WAS OVER A QUART LOW. I FOUND NO OIL LEAK AT THE PAN OR FILTER AND NO OIL ON MY GARAGE FLOOR. OIL LIGHT CONSISTENTLY COMES ON AFTER 2,000 MILES OF DRIVING. OIL IS ALWAYS LOW WHEN I CHECK IT. PLAN TO ADDRESS WITH DEALERSHIP. THIS MODEL WAS THE FIRST YEAR FOR SUBARU'S NEWLY DESIGNED ENGINE. HMMM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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