Subaru Impreza Complaints

2,698 consumer complaints on file.

#11075367February 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING 20 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075434February 28, 2018
ENGINE
MY ENGINE BURNS THROUGH OIL RAPIDLY EVERY 800 TO 1300 MILES I NEED AN OIL CHANGE. THIS ISSUE IS EXASPERATED WHEN THE WEATHER IS WARM. I ONCE BURNED THROUGH A WHILE QUART OF OIL AFTER 600 MILES WHEN TRAVELING. SUBARU DEFINES AN ENGINE ISSUE IF IT IS UNDER 2000 MILES. BUT THEY WILL NOT FIX THE ISSUE. THEY TOLD ME THAT MY ENGINE FAILED THE TEST AND THAT THEY HAD ORDERED PARTS. WHEN I CALLED BACK TO SEE WHEN PARTS WOULD BE IN BECAUSE I HAD GONE IN TWICE IN THE SPAN OF 2 MONTHS FOR OIL TOP OFFS THEY TOLD ME THAT I WAS NO LONGER GETTING THE PARTS AND THAT WE HAD TO REDO THE TEST. WE REDO THE TEST AND MY OIL LIGHT COMES ON AT 800 MILES, AND THEY TOLD MY MY ISSUE WAS A SENSOR AND THAT THE HISTORY OF MY VEHICLE WAS INVALID. I AM NOW AFRAID THAT MY ENGINE IS GOING TO BLOW UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074657February 24, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
EVERY TIME IT RAINS OR IS WET OUTSIDE MY AIR BAG LIGHT COMES ON AND ACTS AS IF I DONT HAVE A PASSENGER NEXT TO ME, BUT I DO. THEY ARE SITTING WITH SEAT BELT ON IN PASSENGER SEAT. BUT THE LIGHTS ON MY DASH SAY OTHERWISE. THIS ISSUE ONLY HAPPENS WHEN ITS WET OUT. AND IT SHOWS THE LIGHT ON DASH WHEN IM DRIVING, NOT WHEN I FIRST START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073499February 18, 2018
VEHICLE SPEED CONTROL
WHILE MY SON WAS DRIVING IN THE 95 NORTH SUDDENLY THE CAR LOCK OUT! MY SON BROUGHT THE CAR TO GARAVEL SUBARU GARAGE IN NORWALK CT. WHERE DIEGO WHO IS THE SERVICE MANAGER AT GARAVEL SUBARU TOOK CARE OF IT, THAT WAS ON NOVEMBER 18/2017 UNTIL APPROXIMATELY 11/28 OR 29 2017! WHEN HE PICK UP THE CAR AT GRAVEL SUBARU, THE CAR THE THE SAME THING WITH THE CLUTCH AGAIN! MY SOME BROUGHT AGAIN THE CAR TO THE GARAGE ON DECEMBER 23/2017- UNTIL JANUARY 4/2018,WHO WAS CHECK AGAIN AND THE COME UP THAT THE CAR DOESN'T HAVE ANY THING WRONG. MY SON CAME BACK WITH THE CAR, WITH THE MIND SET THE EVERYTHING WAS OK. AN HE WAS RISK HE LIFE AND OTHER LIFE WITH THE DEFECTIVE CAR.! STILL. AND THE CLUTCH DID AGAIN, LOCK OUT!!! HE BROUGHT THE CAR AGAIN ON JANUARY 28 ON OR ABOUT 2018 AND CURRENTLY THERE! PLEASE INVESTIGATE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065762January 29, 2018
AIR BAGS
TAKATA RECALL. HAVING CELL PHONE ON SEAT WILL ACTIVATE THE AIRBAG ON AND WILL SET OFF SEAT BELT LIGHT AND SOUND. AFTER GETTING THE SEAT WET, AIRBAG WOULD NOT GO ON WITH SOMEONE SITTING IN IT AND LIGHT WOULD BE ON THE DASH. I HAD TO LET THE SEAT DRY AND THAT SEEMED TO MAKE IT WORK AGAIN AFTER GETTING WET. THIS IS PASSANGER SEAT. I SEE THAT THERE'S A RECALL FOR THAT ON THE 2012 MODEL. THE 2013 MODEL IS EQUIPPED WITH THE SAME SENSORS AS THE 2012. WOULD LIKE TO SEE THIS GET UPDATED AND MOVED TO A RECALL JUST LIKE THE 2012 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064614January 24, 2018
ENGINE
I WAS ABOUT TO MAKE A LEFT TURN AT THE LIGHT WHEN CAR SUDDENLY STALLED. BROUGHT IT TO LIBERTY SUBARU DEALERSHIP THE NEXT DAY AND TECH RELEASE IT AS SAFE TO DRIVE AFTER THEY CLAIMED TO FIX THE MAIN RELAY. A MINUTE AFTER I LEFT THE DEALERSHIP CAR STALLED AGAIN NEAR THE TRAIN TRACKS. THE 2017 SUBARU IMPREZA IS HAZARDOUS, UNSAFE, AND LIFE THREATENING. THIS TIME LIBERTY SUBARU SAID THEY HAVE TO REWIRE THE ENGINE. I AM NOT COMFORTABLE DRIVING THIS CAR WITH MY CHILDREN. IT IS NOT SAFE FOR ME, MY FAMILY, AND OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064378January 23, 2018
SEAT BELTS
FRONT PASSENGER SEATBELT GRABS FREQUENTLY, HITTING MY WIFE IN HER NECK OR NEAR IT. SUBARU DEALER SAID IT IS OKAY. OCCURS WHEN I BRAKE THE CAR OR GO AROUND CORNERS. USUALLY, MY OWN BELT IS NOT GRABBING AT THESE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064197January 22, 2018
ENGINE, UNKNOWN OR OTHER
MY CAR STALLED 3X YESTERDAY, 1/21/2017 WHILE DRIVING. I WAS AT A TRAFFIC LIGHT ABOUT TO MAKE A LEFT TURN WHEN THE CAR SUDDENLY STALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063932January 20, 2018
WHEELS
THERE WAS A LARGE POTHOLES ON THE ENTRANCE INTO FREEWAY 280 ON GENEVA AVENUE, THE SPOT WAS LOCATED AT THE MERGING LINE POINT. WHEN I WAS DRIVING ON 19JAN18, MY VEHICLE RAN DIRECTLY THROUGH THIS POTHOLES, AND THERE WAS A HUGE SOUND FROM MY RIGHT FRONT WHEEL HITTING THE EDGE OF THE POTHOLES. AFTER I STOPPED MY VEHICLE, I FOUND OUT THE TIE THAT HIT THE HOLE WAS DAMAGE, AND IT WILL BE REALLY HAVING A TIRE BURST ON THE ROAD IF I KEEP DRIVING LIKE THIS. I WILL UPLOAD THE PICTURE OF MY DAMAGED TIE, THAT IS THE REASON I FILE THIS COMPLAINT. PLEASE COMPENSATE MY LOST BECAUSE THERE WAS NOT MY MISTAKE. THANK YOU SO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063414January 18, 2018
SERVICE BRAKES, POWER TRAIN
TAKATA RECALL: PLEASE NOTE SHIFT LEVEL GEAR CONTROL LOCKS WHEN CAR IS TURNED ON, IN PARK, FOOT ON BRAKE. THE TRACTION CONTROL SENSORS, EMERGENCY BRAKE SENSORS, AND HILL SENSORS TURN ON WHEN THIS HAPPENS. THE GEAR LOCKS AND THE CAR WILL NOT TURN ON OR OFF COMPLETELY WHEN THESE SENSORS ARE ON. IT WILL ONLY TURN OFF WHEN THE BRAKE HAS BEEN APPLIED FOR SO LONG. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND PLACES, PARKING LOTS, DRIVEWAYS, AND IN AREAS WHEN CHANGING GEARS NEEDS TO OCCUR AND SIMPLE WILL NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063457January 18, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS PARKING MY CAR AT APARTMENT'S PARKING LOT BY RIGHT TURNING. I WAS DRIVING REALLY SLOW ABOUT 5MILES/HR.MY FOOT WAS ON THE BREAK PEDAL AND AS I PRESS THE BREAK TO SLOW MY CAR FURTHER IT GOT ACCELERATED (WITH RAVING ENGINE NOISE) AND HIT FRONT PARKING FENCE AS WELL AS PARKED CAR RIGHT TO ME. I MOVED THE AUTOMATIC GEAR STICK TO PARKING POSITION AND ABLE TO STOP THE CAR. I TALKED WITH MY CAR MAKER AND THEY LOOKED AT IT AND PREPARED A REPORT IN 10 WEEKS. ACCORDING TO THEM WEATHER MAT MIGHT BE THE CAUSE OF THIS PROBLEM.BUT I DO NOT THINK WEATHER MAT MOVED FROM ITS PLACE DURING INCIDENT. I AM REALLY SCARED TO DRIVE THIS CAR AGAIN SPECIALLY MY CAR MANUFACTURER DOESN'T SEEMS TO FIND THE REAL CAUSE OF PROBLEM. I THINK MY VEHICLE HAD AN ELECTRICAL MALFUNCTION THAT CAUSES THE VEHICLE TO CONTINUE ACCELERATING EVEN MY FOOT WAS ON BREAK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11062801January 15, 2018
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR GLASS SHATTERED IN TEMPERATURES OF -5 DEGREES WHEN THE DOOR WAS CLOSED. THE CAR WAS PARKED AND IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062554January 13, 2018
ELECTRICAL SYSTEM
RADIO TURNS ON AUTOMATICALLY AT STARTUP. HAPPENS INTERMITTENTLY. VOLUME IS LOUD AND CANNOT REDUCE VOLUME WHILE BACKING UP. VOLUME CONTROL WORKS WHEN CAR MOVING FORWARD. AT TIMES VOLUME CONTROL DOES NOT WORK AND HAVE TO MUTE THE RADIO. MOST OF THE TIME I JUST KEEP THE VOLUME ON ZERO AND DO NOT USE THE RADIO AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062403January 12, 2018
POWER TRAIN
CVT WILL NOT SHIFT IN COLD WEATHER. I TOOK TO THE DEALER 3 TIMES AND THEY SAID NOTHING WRONG. I HAVE A VIDEO OF THE TACH REACHING 2600 RPM'S AT 30 MILES TO 55 MPH AND CVT WAS STUCK IN 3RD GEAR, WOULD NOT SHIFT. I SAY THIS IS A SAFETY PROBLEM, NOT NORMAL FOR THIS OR ANY CAR. GAS MILEAGE IS BAD, ENGINE WEAR IS BAD AND NOT SAFE ON HIGHWAY. THIS HAPPENED )1/3/18, 1/6/18 AND 1/8/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061357January 9, 2018
FUEL/PROPULSION SYSTEM
DURING COLD WEATHER A STRONG SMELL OF FUEL CAN BE DETECTED COMING FROM THE ENGINE BAY WHILE BOTH MOVING AND STATIONARY. THIS PROBLEM ONLY OCCURS DURING COLDER WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061056January 7, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL, I RECEIVED A NOTIFICATION IN THE MAIL THAT THERE IS A RECALL FOR MY SUBARU IMPREZA'S AIR BAGS, I HAVE CALLED THE DEALER TO MAKE AN APPOINTMENT FOR A REPAIR WHICH THE NOTIFICATION SAID WOULD TAKE 45MINUTES. THE DEALER SCHEDULED AN APPOINTMENT, I WAITED A WEEK WITHOUT BEING ABLE TO USE MY VEHICLE. THEN THE DEALER CALLED ME AND TOLD ME THAT THEY HAVE BEEN UNABLE TO GET THE PART. THEY ALSO TOLD ME THAT WHEN THEY DO FINALLY GET THE PART THE REPAIR WILL TAKE 3 DAYS. THEY STILL HAVE NOT CALLED ME TO SCHEDULE A NEW REPAIR TIME. I AM STUCK WITHOUT A VEHICLE STILL AND I USE THE VEHICLE FOR WORK. I HAVE NO IDEA HOW LONG I WILL BE WITHOUT A VEHICLE BECAUSE THEY WILL NOT TELL ME HOW LONG IT WILL TAKE TO GET THE REPLACEMENT PART. THEY ARE NOT REPAIRING MY CAR IN A TIMELY MANNER. I WOULD LIKE TO BE COMPENSATED. THEY CAN GIVE ME A NEW CAR OR A WORKING USED CAR WITHOUT DEFECT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058320January 3, 2018
UNKNOWN OR OTHER
WE WERE RIDING ALONG AT LESS THAN 40MPH, AND WITH NO WARNING, THERE WAS A SUDDEN, LOUD, EXPLOSION NOISE ON THE ROOF OF THE CAR. WE PULLED OVER TO DISCOVER THAT THE SUNROOF HAD SHATTERED. THERE WAS NO ONE ON THE ROAD NEAR US AT THE TIME, AND THERE IS NOTHING ABOVE TO SEND ANYTHING DOWN. WE ARE POSITIVE THAT NOTHING HIT OUR ROOF. IF THE INTERNAL COVER HAD NOT BEEN CLOSED ONE OF THE 3 OF US COULD HAVE BEEN SERIOUSLY INJURED AND THIS INCIDENT VERY NEARLY COULD HAVE CAUSED A SERIOUS ACCIDENT. SUBARU REFUSES TO TAKE RESPONSIBILITY FOR WHAT IS VERY CLEARLY A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058156January 2, 2018
ELECTRICAL SYSTEM
FRONT OVERHEAD INTERIOR LIGHT WOULD NOT TURN OFF. IT WAS AT NIGHT, I WAS VISITING, I CALLED SUBARU FOR HELP. RESPONSE ; CALL BACK TOMORROW. I PRIED THE PLASTIC COVER OFF AND TOOK OUT THE BULB. DEALERSHIP RESPONSE WAS ' LEAVE IT ON, THE NEXT MORNING WHEN THE BATTERY IS DEAD, CALL OUR ROAD SIDE SERVICE AND WE WILL CHARGE YOUR BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056931December 27, 2017
FUEL/PROPULSION SYSTEM
DURING THE PAST 8+ WINTERS, THERE IS A STRONG FUEL SMELL. I'VE CALLED SUBARU OF AMERICA AND THEY SAID THAT ONLY THE TWO PREVIOUS MODELS WERE RECALLED FOR THIS PROBLEM. ACCORDING TO MY RESARCH, IT SOUNDS LIKE THIS PROBLEM PERSISTS WITH MANY SUBARU MODELS. I'VE BEEN ABLE TO CLOSE THE AIR VENTS TO KEEP THE SMELL OUT IN PREVIOUS YEARS. TODAY, WHITE SMOKE STARTED TO COME OUT OF MY HOOD WHILE DRIVING AND STATIONARY. THE TEMPERATURE IS IN THE SINGLE NEGATIVE DIGITS.I BELIEVE THERE IS NOW ENOUGH FUEL LEAKAGE ONTO THE MANIFOLD THAT IT IS STARTING THE SMOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056966December 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STAR SUBARU, 206-26 NORTHERN BLVD, BAYSIDE, NY 11361) WAS CONTACTED AND A RECALL REPAIR APPOINTMENT WAS SCHEDULED. UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Impreza