Subaru Impreza Complaints

2,698 consumer complaints on file.

#11128327September 9, 2018
SEAT BELTS
I JUST REPLACED THE FRONT PASSENGER SEAT BELT FOR REVERSE LOCK (UNABLE TO PULL OUT) FOR THE SECOND TIME. NO OTHER BELTS ARE AFFECTED. PARKED THE CAR UNHOOKED THE BELT. UPON RETURNING THE BELT WOULD NOT PULL OUT. WHICH OF COURSE REQUIRES THE PASSENGER TO NOT BE RESTRAINED. THE FIRST TIME THIS HAPPENED I ASSUMED THE BELT WAS WORN OUT, OR MANUFACTURING DEFECT. IT WAS OUT OF WARRANTY SO I REPLACED IT MYSELF. THE REPLACEMENT LASTED ABOUT TWO YEARS. NOW I HAVE TO BELIEVE THERE IS A DEFECT IN THE SYSTEM SOMEWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124409September 4, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE AIRBAG SENSOR DOES NOT DETECT THE FRONT SEAT PASSENGER DURING TRAVEL. THE PASSESGER AIRBAG DISPLAY IS ON AT THE START BUT THEN SWITCHES TO OFF WHILE THE CAR IS MOVING, AFTER AROUND 20 MINUTES OR MORE OF DRIVING. SO FAR, RESTARTING THE CAR HAS PUT THE PASSENGER AIRBAG BACK ON, BUT THIS REQUIRES THE DRIVER TO FIND A SAFE PLACE TO STOP AND RESTART THE CAR. THIS HAPPENED TWICE IN JUNE, ONCE IN JULY, AND NOW TWICE THIS WEEK (BEGINNING OF SEPTEMBER). IN JUNE AND JULY WE WERE ON AN INTERSTATE GOING 70 MPH. THIS WEEK WE WERE DRIVING IN TOWN AT 40 MPH. THE CAR WAS MOVING STRAIGHT AT THE TIME. THE SEAT WAS NOT WET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124113September 3, 2018
POWER TRAIN
WHEN I STOP MY CAR AND PUT IT INTO PARK, I CANNOT TURN THE KEY ALL THE WAY TO THE LOCK POSITION, AND THEREFORE CANNOT REMOVE THE KEY FROM THE IGNITION. THE CAR IS NOT BELIEVING THAT IT IS ACTUALLY IN PARK. I HAVE TO RESTART THE CAR, DRIVE A LITTLE BIT, AND TRY AGAIN. THIS IS HAPPENING WITH INCREASING FREQUENCY AND IS BOTH A SAFETY AND SECURITY ISSUE IF THE KEY CANNOT BE REMOVED. I DO NOT KNOW THE FIRST DATE IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123894August 31, 2018
ELECTRICAL SYSTEM, ENGINE
FOR THE THIRD TIME, WHILE DRIVING THE SUBARU THE ENGINE DIED AND ALL DASH LIGHTS CAME ON. CAR CONTROL WAS DIFFICULT. THE FIRST TWO TIMES WAS ON A FREEWAY AND THE THIRD TIME WAS ON A MAJOR HIGHWAY. CAR WAS TOWED TO A SUBARU DEALER WHO DETERMINED, THAT THE ELECTRICAL BULKHEAD HARNESS WAS DAMAGED DUE TO RODENTS CHEWING ELECTRICAL WIRES IN THE ENGINE COMPARTMENT RESULTING IN A BLOWN FUSE. AFTER THREE WEEKS OF REPAIR AND AT A COST OF $7173.65 THE CAR WAS REPAIRED, HOPEFULLY. HAVING THE ENGINE SIMPLY FAIL, TWICE AT FREEWAY SPEEDS, WAS AN EXTRAORDINARILY DANGEROUS EXPERIENCE. I HAVE A DETAILED REPAIR INVOICE BUT NO ABILITY TO SCAN IT. MY INSURANCE CLAIM WAS DONE BY PHONE AND ELECTRONICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123449August 30, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO STOHLMANS SUBARU (8435 LEESBURG PIKE, VIENNA, VIRGINIA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. IN ADDITION, THE STRUTS, MUFFLER, AND REAR BRAKE PADS WERE FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1-35452451016. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123317August 29, 2018
ENGINE
WHILE DRIVING AT HIGHWAY SPEED (55MPH IN CALIFORNIA) I HEARD A LOUD SLAPPING SOUND COMING FROM THE ENGINE AREA. THE HIGHWAY WAS RELATIVELY STRAIGHT. A FEW MINUTES LATER THE ENGINE LIGHT CAME ON AND THE CAR BEGAN TO SLOW. I COULD NOT GIVE THE ENGINE MORE POWER BY STEPPING ON THE ACCELERATOR. I PUT THE CAR IN NEUTRAL AND COASTED TO THE FAR RIGHT SHOULDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121328August 21, 2018
VISIBILITY/WIPER
DRIVING ON A FOUR-LANE FREEWAY WITH NO OTHER VEHICLES AROUND ME, THE PASSENGER'S DOOR SIDE MIRROR "EXPLODED". THERE WAS A LARGE BANG THAT SOUNDED LIKE A BLOWN TIRE, WHICH IS WHAT I THOUGHT IT WAS AT FIRST. THEN I LOOKED TO MY RIGHT AND SAW MY PASSENGER'S SIDE DOOR MIRROR HANGING IN PIECES BY ITS ELECTRICAL WIRING, AND THE PLASTIC, OUTSIDE MIRROR CASING COMPLETELY DESTROYED. I PULLED TO THE SIDE OF THE ROAD TO GET A BETTER LOOK, AND THE DEBRIS SCRAPPED-UP MY PASSENGER WINDOW PRETTY BADLY, TOO. LOTS OF "ETCHING" IN THE PASSENGER WINDOW. I WAS DRIVING APPROXIMATELY 45 MPH THROUGH A CURVE ON A FOUR-LANE ROAD. THERE WERE NO CARS IN FRONT OF ME OR BEHIND ME, AND NOTHING FOR ME TO HIT OR SIDESWIPE. THE SIDE DOOR MIRROR SIMPLY "EXPLODED". HAD THERE BEEN A PASSENGER SITTING IN THE FRONT PASSENGER'S SEAT WITH THE WINDOW ROLLED-DOWN, I AM CERTAIN THEY WOULD HAVE BEEN KILLED, OR SERIOUSLY INJURED, FROM THE FLYING GLASS AND PLASTIC CASING FROM THE PASSENGER'S SIDE DOOR MIRROR AND ITS CASING. A SEARCH ON THE INTERNET TODAY SHOWED ME THAT THIS IS MORE OF A REOCCURRING PROBLEM THAN PERHAPS PREVIOUSLY THOUGHT. VERY DANGEROUS, AND SCARY. I'M TAKING THE 2017 SUBARU IMPREZA 5 DOOR BACK TO THE DEALERSHIP THIS AFTERNOON, HOPING THEY WILL REPAIR/REPLACE IT UNDER WARRANTY AS I AM THE ORIGINAL OWNER AND THE VEHICLE HAS LESS THAN 12,000 MILES ON IT. (CAR WAS PURCHASED NEW IN OCTOBER 2017)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120825August 18, 2018
AIR BAGS, SEATS
OCCUPANT DETECTION SUSTEM ON PASSENGER SIDE MALFUNCTION, DOES NOT ALWAYS RECOGNIZE PASSENGER. SOMETIME S IT STOPS WORKING IN MIDDLE OF TRIP. HAPPENS SPORADICALLY, BUT IS BECOMING MORE FREQUENT AND DOES NOT ALWAYS RESOLVE WITH RESTARTING CAR. HAS TO DO WITH CAPACITANCE DETECTION, BUT SO FAR SUBARU DEALERS I CONTACT ACT LIKE IT'S NOT AN ISSUE THOUGH EARLIER MODEL APPARENTLY HAS RECALL FOR EXACT ISSUE. AND NO THE PASSENGER ISN'T WET. HAS BEEN OCCURRING FOR OVER A YEAR AND WE HAVE PULLED OVER AND RESTARTED CAR, BUT ON RECENT TRIP IT WAS MUCH WORSE. AND SHOULDN'T BE HAPPENING ANYWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119401August 11, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
I HAVE BEEN HAVING AIRBAG PROBLEMS WITH THE PASSENGER SEAT. WHENEVER THERE IS A PASSENGER SITTING, THE AMBER INDICATOR LIGHT IS IN THE 'OFF' POSITION AND THERE IS A RED AIRBAG LIGHT ON THE DASHBOARD. IT DOESN'T MATTER IF THE PASSENGER IS DRY OR DAMP, IF THE CAR IS STATIONARY OR DRIVING ON THE STREET/HIGHWAY. SOMETIMES, WHEN THERE IS NO PASSENGER AND I PLACE MY CELL PHONE ON THE SEAT, THE AIRBAG INDICATOR LIGHT TURNS ON AS IF THERE IS A PASSENGER. THIS IS A SERIOUS ISSUE IN CASE OF AN ACCIDENT. NICE TO KNOW THAT SUBARU CARES SO MUCH ABOUT 'SAFETY'. THE 2012 WAS RECALLED, PLEASE RECALL THE 2013 ALSO BEFORE SOMEONE DIES OR HAS A SERIOUS INJURY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118930August 10, 2018
POWER TRAIN
AUTOMATIC TRANSMISSION COMPLETELY FAILED AT 79106 MILES. VEHICLE WAS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118699August 9, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
ACCORDING TO THE DEALER, THE PASSENGER SIDE AIR BAGS IN MY 2014 IMPREZA STOPPED WORKING DUE TO A SENSOR MALFUNCTION AFTER THE PASSENGER SEAT CUSHION GOT WET (E.G., BY PEOPLE SITTING IN THE SEAT AFTER EXERCISING OR GETTING CAUGHT IN THE RAIN). AN AIRBAG SENSOR SHOULD NOT DISABLE AN AIRBAG BECAUSE OF A WET SEAT. THIS IS A SAFETY DEFECT, HAS BEEN WIDELY REPORTED FOR THE 2014 IMPREZA IN ONLINE MESSAGE BOARDS, AND IS VERY SIMILAR TO THE DEFECT THAT PRECIPITATED A 2012 IMPREZA SAFETY RECALL (RECALL #WQT-55, SAFETY CAMPAIGN 15V419000) SUBARU SHOULD RECALL THE 2014 IMPREZA AND PAY FOR THE COST OF REPLACING DEFECTIVE AIRBAG SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118550August 8, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
I REALLY FEEL MY 2013 IMPREZA SHOULD FALL INTO THE TAKATA RECALL. I MADE SURE TO CHECK MY VEHICLE DIDN'T QUALIFY, BUT IT APPEARS TO BE DOING SIMILAR THINGS PRESENTED FOR THOSE CURRENTLY IN THE RECALL. THE FIRST TIME I HAVE PROOF OF MY AIRBAG INDICATOR LIGHT WAS 7.4.2016 AT 45,896 MILES. AT THE TIME, I WAS THE ONLY PERSON IN THE VEHICLE. WHEN I WENT TO THE LOCAL SUBARU DEALER TO HAVE IT CHECKED, THEY SAID THEY COULDN'T CHECK IT UNLESS THE LIGHT WAS LIT (WHICH IT WAS NOT) AND SUGGESTED THE SEAT MIGHT HAVE BEEN WET. MOST RECENTLY, I HAVE HAD A FRONT PASSENGER IN MY VEHICLE AND THE INDICATOR LIGHT HAS COME ON AND THE AIR BAG LIGHT SWITCHED TO OFF AT LEAST 3 TIMES IN THE LAST TWO WEEKS. I PURCHASED MY SUBARU FOR THE SAFETY AND THIS IS A HUGE ISSUE IF THE AIRBAG DOES NOT DEPLOY IF FOR SOME REASON I GET INTO AN ACCIDENT. JUST CONTINUING DRIVING WITH THIS LIGHT ON CAUSED ME A GREAT DEAL OF ANXIETY FOR FEAR OF THE UNKNOWN. I LIKE TO THINK I AM A GOOD DRIVER, BUT I COULDN'T LIVE WITH MYSELF IF A DEFECT OF MY VEHICLE WAS RESPONSIBLE FOR LOSING A PRECIOUS PASSENGER. PLEASE TRY TO REVIEW MORE OF THESE CASES AND UPDATE THE RECALL LIST. FOR THE FIRST DOCUMENTED INSTANCE, THE VEHICLE WAS IN A DRIVEWAY AND PARKED WITHOUT A PASSENGER. THESE LAST COUPLE OF INCIDENCES HAVE BEEN BOTH PARKED AND IN MOTION ALONG ROADWAYS RANGING FROM 50-70MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118246August 7, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, ELECTRICAL SYSTEM
THERE IS A SAFETY ISSUE WITH THE OCCUPANT DETECTION SYSTEM. WHEN THERE IS A PASSENGER IN THE FRONT RIGHT SEAT THE AIRBAG SIGN WILL SAY PASSENGER AIRBAG OFF. THIS WILL HAPPEN WHEN THE CAR IS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118348August 7, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH HEADLIGHTS GOING OUT AT THE SAME TIME. THIS HAS HAPPENED ABOUT TEN TIMES OVER THE LAST FOUR YEARS AND NOW I HAVE NO HEADLIGHTS. I HAVE TRIED THREE DIFFERENT HEADLIGHTS IN THE LAST MONTH, THE FIRST TWO WORKED BRIEFLY AND THE LAST ONE FROM SUBARU DID NOT WORK AT ALL. FROM 2005 - 20011 SUBARU HAS RECALLED OTHER MODELS FOR THE SAME PROBLEM BUT AS I WAS TOLD, "THE IMPREZA IS THE CHEAP CAR"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115517August 3, 2018
UNKNOWN OR OTHER
THE TRUNK LOCKING SYSTEM FAILS, RESULTING IN THE TRUNK RELEASING. THERE IS SIGNIFICANT COMPLAINT OF THIS ISSUE FROM THE SUBARU COMMUNITY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115534August 3, 2018
POWER TRAIN
MY 2012 SUBARU IMPREZA IS EXPERIENCING CONSISTENT PEDAL SQUEAK/CREAKING COMING FROM THE PRESSING OF THE CLUTCH PEDAL. THE SOUND IS HEARD FROM INSIDE THE CABIN AS WELL AS FROM UNDER THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115404August 2, 2018
SEAT BELTS:FRONT, AIR BAGS
MY MOTHER HAS AN ISSUE WITH HER AIRBAG LIGHT IN HER SUBURA IMPREZA CAR OFF AND ON FIRST TIME LAST YEAR AND SHE BROUGHT INTO SUBARU AND THE LIGHT WENT OFF THEY TOLD HER NEXT TIME IT HAPPENS TO BRING IN RIGHT AWAY THEN SHE WAS DRIVING LAST WEEK AND THE LIGHT POPPED ON AGAIN SHE CALLED SUBARU AMERICA HEADQUARTERS ABOUT THEY TOLD HER IT WAS A SAFETY ISSUE SHE AND SENT HER IN THE SUBARU DEALER IN BLOOMFIELD NJ TO GET A DIAGNOSTIC TEST TO SEE WHAT IS WRONG WITH THE CAR AFTER A COUPLE OF HOURS OF CHECKING THEY SAID IT WAS NOTHING WRONG WITH THE CAR BUT WHEN MY MOM ASKED THE LADY IF SHE GOT INTO AN ACCIDENT WOULD HER AIRBAGS DEPLOY THE LADY RESPONDED WITH SHE IS NOT SURE IT DEPENDS SO THEY RELEASED HER CAR WITHOUT BEING 100% SURE ALSO, I'VE HEARD MY MOTHER COMPLAIN ABOUT THE SEATBELT TIGHTENS UP AROUND HER NECK WHILE SHE WAS DRIVING CERTAIN THINGS IN THIS CAR IS UNSAFE AND I FEAR FOR MY MOMS' SAFETY AND MY OWNS WHEN I RIDE IN THIS CAR NOW BECAUSE ON THE UNCLARITY IF THE AIRBAGS ARE GONG WORK OR NOT MY MOM'S PHONE AUTOMATICALLY RECORDS SO I HAVE ATTACHED THE CONVO SO YOU CAN HEAR THE EMPLOYEES UNCERTAINTY THE CAR WAS SOLD TO MY MOM PRE-OWNED AND I'M NOT SURE IF THE CAR CAME WITH ISSUES BECAUSE THE CARS HISTORY WAS NOT PROVIDED TO HER, SOME OF THE ISSUES THE CAR HAS CAN BE FROM WHATEVER HAPPENED TO THE CAR BEFORE MY MOM OWNED IT BECAUSE MY MOM DOES NOT DRIVE MUCH SO THE CAR SHOULD NOT BE HAVING GLITCHES AND MALFUNCTIONS THEY CLAIM THAT THE GLITCH IN THE CAR CAME FROM A WATER SPILL ON THE SEAT NOBODY SPILLED WATER IN THE CAR SINCE MY MOM OWNED IT SO THAT IS A MYSTERY AS WELL ONLY TWO PEOPLE RIDE IN THAT CAR SHE'S THE DRIVER AND IM THE PASSENGER NEEDED YOU CAN DOWNLOAD RECORDING AT THIS LINK HTTPS://VOCAROO.COM/I/S0ZEN2X5 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115012July 31, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
SENSOR FOR AIR BAG IN PASSENGER SEAT NOT WORKING CORRECTLY. WORKS 80% OF THE TIME, BUT WILL PUT A WARNING ON MY DASHBOARD RANDOMLY WHILE I'M DRIVING AND DISABLE AIRBAG. IT COULD HAPPEN WHEN STATIONARY OR DRIVING. DOESN'T SEEM TO MATTER THE SPEED OR IF ANYBODY IS IN THE SEAT OR NOT. IT'S BEEN HAPPENING ON AND OFF FOR ALMOST 3 YEARS. PLEASE HELP, THE FIX IS VERY EXPENSIVE AND IT SEEMS LIKE THIS IS NOT THE FIRST TIME THERE HAVE BEEN PROBLEMS WITH SUBARUS PASSENGER SIDE AIRBAG SENSORS. THE K YOU VERY MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113274July 24, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER AND DRIVER'S AIR BAGS WILL SHOW DISABLED WHENEVER AN ELECTRONIC DEVICE IS PRESENT ON THE PERSON IN THE SEAT. OCCURS IN ALL CONDITIONS. DOES NOT ENABLE AFTER REMOVING ELECTRONIC DEVICE FROM PERSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111899July 17, 2018
AIR BAGS, SEATS
ON A HOT, LONG DRIVE WITH A SWEATY FRIEND IN THE FRONT PASSENGER SEAT, THE PASSENGER AIRBAG TURNED OFF ACCORDING TO THE DASH INDICATOR. THE AIRBAG ERROR INDICATOR ALSO TURNED ON. IT WAS A LONG, HIGHWAY DRIVE AND OUTDOOR TEMPERATURES WERE 80-100F, THOUGH I WAS RUNNING AC INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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