Subaru Impreza Complaints

2,698 consumer complaints on file.

#11144822November 1, 2018
AIR BAGS, POWER TRAIN
TO START OFF I HAVE AN EXTENDED WARRANTY ON MY VEHICLE FELT MY CLUTCH STARTING TO SHIFT THEY TOLD ME I NEEDED A NEW CLUTCH FLYWHEEL AND THROTTLE BEARING. TOOK IT TO A INDEPENDENT REPAIR SHOP. THEY REPLACED THE THROTTLE BEARING WHICH WAS COMPLETELY WARPED CLUTCH WAS GOOD BUT REPLACED ANYWAY BECAUSE AT THAT POINT WHY NOT THE ENTIRE TRANSMISSION WAS OUT. CALLED SUBARU NOTHING WAS DONE. ALSO JUST GOT INTO AN ACCIDENT VEHICLE WAS TOTALED AND MY AIRBAGS DID NOT INFLATE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11144013October 30, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIRBAGS IN THE CAR SHUT OFF WHEN A PASSENGER GETS IN THE SEAT IF THEY HAVE EVEN A TINY AMOUNT OF MOISTURE....SUCH AS AFTER WORKING OUT AT THE GYM *AND CHANGING CLOTHES*. ALSO IF IT'S RAINING, THE 50' WALK FROM THE HOUSE TO THE CAR PUTS ENOUGH MOISTURE ON THE PASSENGER TO MAKE ALL OF THE AIRBAGS IN THE CAR SHUT OFF. CALLED THE DEALERSHIP AND THEY TOLD ME TO NOT GET THE SEAT WET. SEVERAL OTHER YEAR MODELS OF SUBARU HAVE BEEN RECALLED FOR THIS EXACT ISSUE- THIS IS A HUGE SAFETY ISSUE AND SOMEONE IS GOING TO GET KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144179October 30, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
A CVT DEFECT IS CAUSING ERRATIC, UNCONTROLLABLE, AND VIOLENT CHANGES IN ENGINE RPM, INCLUDING BUT NOT LIMITED TO: RAPID VIOLENT OSCILLATIONS IN RPM, NON-SHIFTING, SUSTAINED HOLDING OF RPM NEAR ENGINE RED-LINE, ABRUPT DECREASES OF RPM AND SUBSEQUENT LOSS OF POWER DESPITE THE ACCELERATOR IS STILL BEING APPLIED. THESE DEFECTS HAVE OCCURRED UNDER AN ARRAY OF DRIVING CONDITIONS, SPEEDS, THROTTLE POSITIONS, ROAD GRADIENTS, AMBIENT TEMPERATURES, ALTITUDES, AND ENGINE TEMPERATURES. SUBARU WAS PROVIDED WITH VIDEOS OF THE DASHBOARD GAUGES TAKEN DURING MALFUNCTIONS, AND THE VEHICLE WAS RETURNED TO THEM TO HAVE THE ISSUES ASSESSED AT LEAST 3 TIMES. SUBARU COMPLETED TCM "RE-FLASHING", ECM UPDATES, AND SOFTWARE UPDATES TO ADDRESS THE PROBLEMS WITH NO EFFECT. CVT MALFUNCTIONS HAVE GRADUALLY INCREASED IN SEVERITY AND FREQUENCY OVER THE PAST 20,000 MILES. THE REPEATED, SUDDEN, AND VIOLENT MALFUNCTIONS OF THE CVT HAVE PUT THE OCCUPANTS AT RISK OF COLLISION ON MULTIPLE OCCASIONS AND IN ONE INSTANCE AN ABRUPT DOWNSHIFT CAUSED A MINOR NECK INJURY TO A DISABLED PASSENGER.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11143057October 26, 2018
SUSPENSION
WHILE TURNING TO BACK INTO DRIVEWAY CONTROL ARM BROKE. IT IS RUSTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142148October 23, 2018
FUEL/PROPULSION SYSTEM
FUEL LEAK , TANK NEED TO BE REPLACED. FIND THE LEAK IN MY GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141284October 18, 2018
VISIBILITY/WIPER
2 MONTHS AFTER PURCHASING THE CAR NEW, WHILE DRIVING ON A HIGHWAY ABOUT 65 MPH, SOMETHING SMALL (A ROCK LIKELY, BUT IT WAS IMPERCEPTIBLE; ONLY HEARD THE SOUND) HIT THE WINDSHIELD, CAUSING A SMALL CHIP, APPROXIMATELY 1 MM IN LENGTH. AFTER PARKING MY VEHICLE AND RETURNING TO IT THE NEXT DAY, I FOUND A CRACK THROUGH 75% OF MY WINDSHIELD (OUTER PASSENGER SEAT EDGE TO INSIDE EDGE OF DRIVER'S SEAT) STARTING FROM THE CHIP. I HAD THE WINDSHIELD REPLACED WITH AN OEM GLASS AND RE-CALIBRATED THE EYESIGHT PER THE INSTRUCTIONS. A WEEK LATER, WHILE DRIVING ON A 40 MPH ROAD, A ROCK CLEARLY HIT THE WINDSHIELD AND SCRATCHED THE NEW WINDSHIELD. THE SCUFF LEFTOVER IS MAYBE 2 MM. THE CAR IS 3 MONTHS OLD AND IT ALREADY HAS ONE NEW WINDSHIELD AND ONE SCUFFED WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141154October 17, 2018
AIR BAGS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER SEAT AIRBAG WARNING LIGHT SHOWS PASSENGER AIRBAG DISABLED WHILE A PASSENGER IS IN THE SEAT. THIS HAPPENS WHETHER THE CAR IS MOVING OR STOPPED. CAR IS A 2012 SUBARU IMPREZA 5-DOOR WAGON, BUILT 10/2011. I SEE 2012 IMPREZA SEDANS HAVE BEEN RECALLED, BUT I AM HAVING THE SAME ISSUE AS THOSE, BUT MY CAR IS A 5-DOOR WAGON AND ISN'T ON THE RECALL LIST. PLEASE EXPAND THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140574October 16, 2018
SUSPENSION
CAR ONLY YEAR OLD. RUST ON SUSPENSION COMPONENTS REAR OF CAR. SEE ATTACHED PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139652October 11, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 SUBARU IMPREZA. AFTER FUELING THE VEHICLE, THE CONTACT NOTICED A VERY STRONG ODOR OF FUEL. THE CONTACT DROVE APPROXIMATELY THREE MILES TO HIS HOME AND THE ODOR BECAME STRONGER. THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE WHERE THE FUEL TANK WAS LOCATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139454October 10, 2018
UNKNOWN OR OTHER
ABOUT 50% OF TIME WHEN I ATTEMPT TO SHUT DOWN THE IGNITION AND REMOVE THE KEY THE KEY WON'T TURN ALL THE WAY TO "OFF". I CAN'T REMOVE THE KEY AN MUST TURN IT BACK TO THE "RUN" POSITION AND TRY TO GET THE KEY TO TURN TO THE "OFF" POSITION. THE VEHICLE IS IN THE STATIONARY POSITION WITH THE TRANSMISSION LEVER IN "PARK". I FOLLOW THE OPERATOR'S MANUAL INSTRUCTION TO PUSH IN THE KEY WHEN TURNING IT TO "OFF"; I'VE ALSO TRIED NOT PUSHING THE KEY IN WHEN TRYING TO TURN IT TO THE "OFF" POSITION TO NO AVAIL. MY SUBARU DEALER SERVICE MANAGER SAID THAT THIS PROBLEM IS NOT KNOWN TO HIM. CAUSE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133448October 5, 2018
VISIBILITY/WIPER
PURCHASED THIS CAR BRAND NEW ABOUT A MONTH AGO. A LARGE FRACTURE CRACK APPEARED IN THE MIDDLE MY WINDSHIELD, ORIGINATING FROM THE BASE UNDERNEATH THE PLASTIC STRIPPING, EXTENDING UPWARD IN AN INVERTED L SHAPE. HAPPENED FOR NO APPARENT REASON; THE CAR WAS STATIONARY, PARKED INSIDE MY CLOSED GARAGE, SO THERE WAS NO REASON OR CAUSE FOR A CRACK TO OCCUR. APPARENTLY SUBARU IS AWARE OF THEIR WINDSHIELD DEFECTS AS THEY RECENTLY LOST A LAWSUIT CASE OVER THIS ISSUE FOR THEIR OUTBACK MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133481October 5, 2018
ENGINE, POWER TRAIN
THE FIRE WALL BROKE AND THE PISTONS HAD NOTHING BUT PROBLEMS THEN IT BLEW THE CRANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133615October 5, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
THE AIRBAGS TURN OFF WHEN IT IS RAINING OR HUMID OUTSIDE. PROBLEMS HAVE BEEN EXPERIENCED WHEN THE CAR WAS STATIONARY AND WHEN THE CAR WAS IN MOTION. PASSENGER AIRBAG HAS TURNED OFF WHEN THERE WAS A PASSENGER IN THE SEAT; DRIVER'S SIDE AIRBAG HAS ALSO TURNED OFF DURING RAINING/HUMID CONDITIONS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE LAST FEW MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131250September 24, 2018
SUSPENSION
2007 SUBARU IMPREZA. CONSUMER WRITE IN REGARDS TO RECALL AND REPAIRS. *AS THE CONSUMER STATED THE KNUCKLE/HUB WAS RUSTED. THE CONSUMER REFERENCED RECALL WVX-34 THAT WAS NOT BEING HONORED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130997September 24, 2018
UNKNOWN OR OTHER
THE KEY GETS STUCK IN THE IGNITION WHEN THE CAR IS PARKED AND I TRY TO ATTEMPT TO TAKE THE KEY OUT. THIS HAPPENS AT LEAST 4 TIMES A WEEK WHEN I DRIVE, DOESN'T MATTER HOW LONG I'VE DRIVEN FOR OR ANYTHING. I PUT THE CAR IN PARK AND THE KEY DOESN'T COME OUT, IT USUALLY TAKES 3-5 TRIES OF TURNING THE CAR BACK ON, SHIFTING FROM PARK TO DRIVE AND BACK TO PARK FOR ME TO BE ABLE TO TAKE THE KEY OUT. EACH TIME I TRY, I MAKE SURE THAT THE BUTTON ON THE GEAR SHIFT KNOB NOT STILL PRESSED DOWN AND THAT THE KNOB IS SHIFTED ALL THE WAY INTO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130995September 24, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER SIDE AIR BAG CONSISTENTLY TURNS OFF WHEN THERE IS A PASSENGER IN THE FRONT SEAT. THIS HAS HAPPENED AT BOTH HIGH AND LOW SPEEDS - HAVE NOTICED IT HAPPENS ALL THE TIME WHEN THE PASSENGER HAS DAMP CLOTHING ON. THE "PASSENGER AIRBAG OFF" LIGHT WILL ILLUMINATE ON THE DASHBOARD, AND WILL REMAIN OFF UNTIL THE CAR IS TURNED OFF AND BACK ON. ADDITIONAL RESEARCH HAS LED ME TO BELIEVE THIS HAS TO DO WITH THE TYPE OF PASSENGER DETECTION ASSOCIATED WITH THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130767September 22, 2018
ENGINE
THE ENGINE DIED WHILE COMING TO A RAPID STOP FROM ABOUT 35-40 MPH. ALL THE LIGHTS ON THE INSTRUMENT PANEL TURNED YELLOW. AFTER PUTTING THE TRANSMISSION PARK THE ENGINE WOULD NOT RESTART. AFTER NUMEROUS ATTEMPTS, REMOVING AND REPLACING THE KEY, AND ABOUT 2 TO 3 MINUTES THE ENGINE DID START. I WAS UNABLE, AFTER A FEW ATTEMPTS, TO REPRODUCE THE PROBLEM. WE TOOK THE CAR TO THE DEALER. THEY STATED THAT THEY HAD NOT SEEN THIS PROBLEM. THEY DID, HOWEVER, PERFORM A SOFTWARE UPDATE IN THE HOPE THAT IT WOULD SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130193September 18, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CURRY SUBARU, 3040 E MAIN STREET, CORTLAND, NY 10567) WHERE IT WAS DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129864September 17, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER AIR BAG TURNS OFF WHILE OCCUPANT IS IN THE PASSENGER SEAT. ALSO SEEMS TO HAPPEN WHEN I PLUG MY PHONE CHARGER INTO THE CAR. ALONG WITH AIR BAG LIGHT GOING OFF, THE ELECTRICAL SYSTEMS IN THE CAR POWERED DOWN WHILE I WAS ON THE HIGHWAY. THIS IS A SERIOUS SAFETY CONCERN. HAPPENS WHILE DRIVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129798September 16, 2018
AIR BAGS
I'VE BEEN HAVING ISSUES WITH THE PASSENGER AIRBAG LIGHT FOR YEARS. I HAVE BROUGHT IT INTO THE DEALERSHIP MANY TIMES OVER THE COURSE OF 4 YEARS AND THEY CANNOT REPRODUCE IT, AND OFTEN STATE THAT THERE IS NO RECORD OF OTHERS REPORTING THIS PROBLEM. WHEN I HAVE A PASSENGER IN THE SEAT, THE CAR DOESNT REGISTER THEM AND THE AIRBAG IS TURNED OFF. WHETHER THE SEAT IS DAMP OR BONE DRY, MOVING OR NOT, IT STILL FAILS MOST OF THE TIME, WHICH IS VERY WORRISOME. WHILE THE 2012 MODEL HAVE BEEN RECALLED, THE 2013 HAS NOT, DESPITE THE FACT THAT THEY USE THE SAME EXACT TECHNOLOGY. THIS HAS MADE ME UNLIKELY TO BUY ANOTHER SUBARU IN THE FUTURE, BECAUSE IT IS A VERY DANGEROUS AND SERIOUS ISSUE. THE 2012 WAS RECALLED, PLEASE RECALL THE 2013 ALSO BEFORE SOMEONE DIES OR HAS A SERIOUS INJURY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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