Subaru Impreza Complaints

2,698 consumer complaints on file.

#11489945October 19, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2012 Subaru Impreza. The contact stated while the vehicle was under yearly inspection, she was informed that the subframe was corroded. The contact took the vehicle to the local dealer, where it was diagnosed with needing the stabilizer bar, the rocker panels, and the cross members to be replaced. The vehicle was not repaired. The contact called an independent mechanic and made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489783October 18, 2022
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Front windshield spontaneous cracking from defroster area in a "J" shape. This is the second windshield since new to do this (2021 model). Available for inspection. The first windshield was inspected and replaced by Subaru at their cost minus eyesight recalibration (ADAS). First windshield was inspected by insurance and no impact point was found and was notified to contact dealer before filing a claim with insurance. The second cracked windshield is in the same area as the first with exactly the same shape and abruptness. Cracked while car was sitting over night. Temps at 6 am were 37 degress. Temps at time of crack were 60 degrees. Car is equipped with eyesight that is affected by the crack once it grows into the eyesight camera view.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489320October 14, 2022
AIR BAGS
The contact owned a 2014 Subaru Impreza. The contact stated that while his wife was driving approximately 20 mph for unknown reasons, she veered off the road into a ditch, rolled over, and crashed into a tree. There were no warning indicator lights illuminated. The air bags did not deploy. The vehicle was towed to an independent lot. The driver sustained injuries to her back, fractured vertebrae, and a cracked sternum and received medical attention. A police report was filed. There was no reported fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The vehicle was towed by the insurance company and deemed a total loss. The failure mileage was approximately 64,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489088October 13, 2022
SUSPENSION, STEERING, UNKNOWN OR OTHER
Car passed inspection in May of 2022 and just last month (September) the passenger side control arm completely rotted out. I had to make emergency repairs but then discovered there is a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486147September 24, 2022
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
I just bought this car. I looked recall history. I saw that one of the recalls for this car was faulty (ODS)occupants detection system and the record showed that it is fixed. However, I just found out today that ODS system is still faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485743September 21, 2022
AIR BAGS
Passenger airbag turned off while driving with an adult passenger in seat. Pull over and turn car off it will be on again. Will happen completely at random when driving, not that often but about once a week. Dealer told me it was probably water damage to the sensor and to replace the whole seat for over 1000$ . Never heard of another cars airbag sensor system breaking or becoming u reliable if it gets wet....because car seats get wet all the time. And if I replace it it will get wet again. If someone sits on seat who is even the least bit sweaty it will turn itself off. But also will turn off when there is just a normal (non sweaty or wet ) adult person riding in seat, while in the middle of driving! It's extremely unsafe and if this is the design plan extremely unfair and ridiculous for the consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485755September 21, 2022
VISIBILITY/WIPER
Small chip in windshield was in for sealing/repair. After the tech tried to fix it, the chip grew into an incredibly large crack. The tech shared that this happened with nearly no pressure being applied to to windshield. He reported this is a common issue with our vehicle's model and year. Safety is obviously compromised if the windshield is so easily destroyed in a way that requires replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485251September 19, 2022
SERVICE BRAKES
Suspected defective and/or faulty brake booster or brake hose on the front left tire. Car starts violently shaking/shuddering when easing onto the brakes (once the brakes have warmed up for my daily commute to work). Resulting vibrations travel up the steering column to the steering wheel, and into the cabin. The car will then pitch its nose in various directions; it feels as though the front left brake is being grabbed and not properly released. Taken to a Subaru dealership multiple times. New brakes and rotors installed in July 2022; other components of the brake (calipers, pistons) were inspected in Aug. 2022 and appeared fine. However, on inspection (08/2022) the newly replaced rotor on the front left tire was already showing visible wear/damage (white scalding) due to excessive heat generated while braking. I have taken the car to be serviced at a dealership multiple times & have been told the shaking "couldn't be replicated." I recreate it every day I drive to work (350 miles every week). *Please* see the video linked to a third-party website: https://imgur.com/a/wFvLV0A Other symptoms: The engine starts and runs roughly despite recent oil changes. OBDII code P0300 (Random/multiple cylinder misfire detected) was detected by a personal OBDII scanner, although I don’t know if that issue is related. Ignition timing advance for the 1st cylinder is near red zone. Please help..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484934September 17, 2022
ENGINE
Secondary air system failure air control value seized witch cause a failed emissions second replacment. Inorder to replace you need to take apart complete manifold not an eazy replace. The failure is keeping me from passing safety emissions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484183September 13, 2022
STEERING, STRUCTURE
Bought this car 1 year ago at East Hills Subaru. Among other problems such as water leaking inside vehicle due to clogged drains, most recent issue is the steering column not locking firmly. This is causing the steering wheel to shift up or down while driving, even though locking mechanism under steering wheel column is engaged. The car has under 40k miles. The safety of the driver is at risk here as the shifting movement of the steering wheel affect proper steering. Dealer is unable to give me a reasonable appointment to address this and only has drop off service, no loaner cars available. I am not happy with the Subaru service department and the inability of this service department to address serious issues in a timely matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483507September 8, 2022
EXTERIOR LIGHTING
The contact owns a 2017 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would be available within a month. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483177September 6, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
In April 2022 hood latch malfunctioned and caused hood to open while driving on interstate. Caused damage to Hood, Fenders, Windshield and Roof. I was able to get stopped safely without injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482706September 3, 2022
VISIBILITY/WIPER
I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482687September 2, 2022
VISIBILITY/WIPER
Windshield suddenly cracked on the freeway not due to rocks or anything, and has since spread dramatically. Visibility is affected as the sun will glisten throughout driving and all of the cracks almost to the point it’s shattered obstruct view and cause objects to appear the a slightly different area. Subaru has apparently known about this for years and they haven’t remedied it, in addition the offer a protection plan for windshield when you buy it new, but they’ll only replace 2 of them, and every subsequent windshield is subject to the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481318August 26, 2022
UNKNOWN OR OTHER
A CHILD OWNS THIS VEHICLE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11480692August 23, 2022
ENGINE
The head gaskets have failed multiple times with this vehicle within a 6 month timeframe. The head gaskets have been a reported recall issue for other models of Subaru Impreza's except the non-turbo ones which this one is. The shop where is has been repaired at repairs several Subaru's that are non-turbo models monthly due to blown head gaskets. The head gasket failure in my vehicle has caused other components to fail, i.e. the radiator, power steering rack and 2 catalytic converters. I have all of my receipts for the repairs that where a direct result of the head gaskets being blown twice within 6 months and the total spent was $4,558.53 the car cost $5750.00 to buy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480189August 19, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Intermittently unable to remove the keys from ignition after placing the car into Park and shutting off the engine. (Instances where keys remain stuck/locked in the ignition requiring someone to 'muscle' them out of there). I believe this is linked to a faulty sensor not allowing the keys to be released. Second complaint: The headset unit on the car, (starlink), has a touchscreen that no longer responds to touch and I believe is slowly draining the battery from the car. Subaru is unwilling to service the vehicle for either problem without a service fee.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479200August 14, 2022
ELECTRICAL SYSTEM
Ignition key can not always be removed. If I turn the ignition back on it will usually release the key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479022August 12, 2022
VISIBILITY/WIPER
My windshield cracked on its own, with no cause, chip, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478673August 10, 2022
VISIBILITY/WIPER
Windshield cracked while parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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