Saturn Vue Complaints

2,395 consumer complaints on file.

#10373781January 2, 2011
POWER TRAIN
I OWN A 2005 SATURN VUE ALL WHEEL DRIVE THAT WHEN THE ROADS ARE ICY OR SNOW PACKED IS VERY HARD TO CONTROL. WHEN YOU TRY TO TURN A CORNER YOU DO NOT KNOW IF IT IS GOING TO TURN OR NOT. THE REAR WHEELS KICK IN WHEN THE FRONT WHEELS SLIP AND I HAVE HAD IT SLIDE SIDEWAYS CLOSE TO HITTING A CURB. ALL FOUR TIRES ARE TURNING AND THERE IS NO CONTROL. THE BRAKING IS ALSO AS BAD SOME OF THE SAME PROBLEMS. I KNOW THAT THIS VEHICLE IS NO LONGER BEING BUILT BUT I STILL FELL THAT THIS NEEDS TO BE LOOKED INTO, I HAVE HEARD THAT THERE HAS BEEN SOME ACCIDENTS ON SLICK ROADS AND I THINK THAT THIS MAY BY A BIGGER PROBLEM THAN JUST MINE. THIS IS AN ONGOING PROBLEM, NOT SOMETHING THAT HAS JUST STARTED HAPPENING. MOST OF THE TIME THE VUE HAS BEEN DRIVEN ON DRY ROADS OR SNOW NOT THAT MUCH ON ICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373629December 31, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
MY 2007 SATURN VUE HYBRID BATTERY LIGHT COMES ON. I TOOK IT TO THE DEALERSHIP IN JUNE, 2010 AND WAS TOLD I NEEDED A NEW BATTERY PACK (THIS WILL BE THE 3RD ONE), THAT THERE WAS A RECALL ON THE BATTERY PACKS, AND THAT IT WAS "SAFE" TO DRIVE UNTIL THE BATTERIES WERE REPLACED. IT IS NOW DECEMBER 30, 2010 AND NO BATTERY PACKS ARE AVAILABLE. I'M FINDING OUT THROUGH INTERNET RESEARCH THAT ONCE THE BATTERY PACK GOES, ALL POWER WILL DRAIN AND THE CAR WILL CEASE TO FUNCTION WITHIN 30 MINUTES--THAT INCLUDES BRAKES AND STEERING. I'VE COMPLAINED TO GM WHO NOW HOLDS THE WARRANTIES ON SATURN AND THEY ADVISE ME BIWEEKLY THAT THEY DON'T KNOW WHEN BATTERY PACKS WILL BE AVAILABLE. ASIDE FROM SHIRKING ITS WARRANTY OBLIGATION, GM IS CREATING POTENTIAL SAFETY HAZARDS ON THESE HYBRIDS WHEN THE RECALLED BATTERY PACKS FAIL AND POWER IS LOST WHILE THE CAR IS IN OPERATION. I'VE LEARNED THAT THERE ARE MANY VUE HYBRID OWNERS WAITING FOR BATTERY PACKS THAT HAVE BEEN RECALLED AND NOTHING SEEMS TO BE HAPPENING!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373581December 30, 2010
AIR BAGS:FRONTAL
2006 SATURN VUE PASSENGER AIRBAG SENSOR INDICATES OFF INTERMITTENTLY WHEN ADULT IS SEATED. ALSO, THE PASSENGER HEATED SEAT INOPERABLE. AIRBAG INDICATOR ON MAIN DASH ILLUMINATED WHEN PASSENGER LIGHT IS OFF OR DURING ABSENCE OF PASSENGER. DIAGNOSIS CODE OF B0092 PRESENTED AND DEALER RECOMMENDS REPLACEMENT OF AIRBAG SENSOR AND SEAT CUSHION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373275December 29, 2010
STRUCTURE
AFTER RAINY DAYS THE ENTIRE DRIVER SIDE FLOOR IS SOAKED WITH WATER, OVERHEAD ON ROOF IS ALSO WET ALONG SIDE THE DRIVER DOOR AND SUNROOF CAUSING THE DRIVER SIDE SEAT TO BECOME WET. I'M CONCERNED ABOUT A MOLD FORMING IN MY VEHICLE, WHICH IS USED TO TRANSPORT CHILDREN DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372111December 22, 2010
STEERING, EQUIPMENT:MECHANICAL
MY 2007 SATURN VUE (6CYL) EXPERIENCED A STEERING PROBLEM FOR THE SECOND TIME THIS YEAR. THE RACK AND PINION WAS REPLACED UNDER WARRANTY IN APRIL 2010. IN DEC 2010 THE PROBLEM STARTED AGAIN WORST THEN THE 1ST TIME. ITS HARD TO TURN AROUND CORNERS AND VERY TOUGH TO IMPOSSIBLE TO STEER OUT OF PARKING AT LOW SPEEDS. THE DEALER SAID ITS THE POWER STEERING PUMP, THE PUMP IS UNDER A NATIONAL BACK ORDER AND WILL NOT BE AVAILABLE FOR AT LEAST ONE MONTH. THEY REFUSE TO REPLACE IT FOR FREE AS I RAN OUT OF WARRANTY AND DROVE MORE THEN 12K MILES SINCE THE LAST RACK & PINION REPLACEMENT. THE CAR IS UNSAFE TO DRIVE AND CURRENTLY PARKED WAITING FOR PART TO BE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372114December 22, 2010
VEHICLE SPEED CONTROL
I HAVE A SATURN VUE 2004, BLUE. ON SATURDAY DEC 11, MERGING ONTO I-495 EAST AT EXIT 31, I ACCELERATED SHARPLY AND STEADILY; 'PEDAL ALL THE WAY DOWN.' THE CRUISE CONTROL WAS ON BUT NOT ENGAGED. I'M NOT SURE WHETHER IT WAS TAPPED OR NOT DURING THE ACCELERATION, BUT I DID NOT INTENTIONALLY ENGAGE IT. REGARDLESS, WHEN I REMOVED MY FOOT FROM THE ACCELERATOR, I DID NOT EXPERIENCE A RELIEF OF ACCELERATION. IT IS MY BELIEF THAT THE PEDAL STAYED LOOSE, RELATIVELY. I TRIED THE BRAKE - IT SLOWED THE ACCELERATION BUT DID NOT STOP IT. I TRIED THE ACCELERATOR TO LOOSEN IT. I APPLIED THE BRAKE IN A SUSTAINED FASHION. I WAS CURRENTLY GOING ~80 MPH, FASTER THAN INTENDED. AT THIS TIME, I MOVED ONTO THE SHOULDER, TO THE RIGHT, SHIFTED INTO NEUTRAL AND TURNED ON THE BLINKERS. THE ENGINE RACED AND THE TACHOMETER WAS HIGH. I BRAKED TO ABOUT 40-50 MPH. I NOTICED THE CRUISE CONTROL SYSTEM WAS ON, AND TURNED IT OFF. THE ENGINE STOPPED RACING AND I WAS ABLE TO SLOW A BIT MORE. ONCE I WAS SURE THE VEHICLE WAS UNDER CONTROL, I SHIFTED INTO DRIVE, DEACTIVATED THE BLINKERS, REGAINED SPEED, MERGED OFF THE SHOULDER AND CONTINUED TO MY DESTINATION. I HAVE HAD NO FURTHER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372784December 21, 2010
UNKNOWN OR OTHER
MY SATURN 2008 HAS 47 000 MILES AND IT ALREADY NEEDS HEATER CORE REPLACEMENT. I TOOK IT IN BECAUSE CHECK ENGINE LIGHT WAS ON. IT COST $333 TO REPLACE CAM HAFT ACUTERS. SIX MONTHS AGO I TOOK MY CAR IN FOR ONE OF THE SAFETY RECALLS BECAUSE GM WAS RECALLING 44,451 2008 SATURN VUE VEHICLES WITH BODY COLOR OUTSIDE DOOR HANDLES. THE OUTSIDE DOOR HANDLES MAY STICK OR BIND. IF THIS WERE TO OCCUR, THE DOOR MAY NOT LATCH WHEN CLOSED. CONSEQUENCES DRIVING WITH AN UNLATCHED DOOR COULD RESULT IN AN UNBELTED OCCUPANT FALLING OUT OF THE VEHICLE, CAUSING INCREASED RISK OF INJURY. A MONTH AGO I TOOK IT FOR A DIFFERENT RECALL. GM WAS RECALLING 42,408 2008-2009 SATURN VUE VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE NUT SECURING THE POWER STEERING LINE TO THE POWER STEERING PUMP MAY LOOSEN. IF THIS WERE TO OCCUR, THERE MAY BE A POWER STEERING FLUID LEAK. CONSEQUENCES THE FLUID COULD CONTACT HOT EXHAUST COMPONENTS RESULTING IN A POSSIBLE ENGINE COMPARTMENT FIRE. NOW I HAVE COOLANT FLUID DRIPPING ON MY ENGINE AND I CAN NOT BREATHE WHILE DRIVING MY VEHICLE. THIS IS VERY EXPENSIVE REPLACEMENT AND I DON'T KNOW HOW I AM GOING TO PAY FOR IT. DEALERSHIP IS ASKING FOR $1100 FOR JUST A PART PLUS HOURS OF WORK. THEY USUALLY CHARGE $80 AN HOUR. MY 2008 SATURN IS SPENDING MORE TIME IN SHOP IN REPAIRS THAN ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370275December 12, 2010
VISIBILITY
THE DRIVER SIDE VANITY LIGHT/VISOR BECAME DAMAGED WHEN THE INTERNAL PINS THAT STOP THE VISOR WHEN SLIDING OUT TO ADJUST BROKE AND SHORTED OUT THE WIRING. THE WIRES, WHICH RUN THROUGH THE METAL VISOR POLE WOULD SHORT OUT AND HEAT THE METAL TO EXTREME TEMPERATURES, CAUSING BURNS TO THE HAND AND POSSIBLY BE ABLE TO START A FIRE. DEALERSHIP STATED THAT THEY COULD NOT FIND THE PROBLEM AND REFUSED TO FIX IT. I DISCONNECTED THE VISOR FOR TIME BEING UNTIL PROPER REPAIRS COULD BE MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370276December 12, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SAFETY RECALL FOR 2008 SATURN VUE WITH SAME COLOR DOOR HANDLES WOULD BE REPLACED WITH CHROME HANDLES. MY 2008 SATURN VUE HAS THE SAME COLOR DOOR HANDLES AND WHEN I TOOK IT INTO THE DEALERSHIP, THEY STATED THAT THEY WOULD NOT REPLACE THE HANDLES BECAUSE THE VIN WASN'T PART OF THE RECALL. HOWEVER, MY DOOR HANDLES HAVE STUCK IN THE OPEN POSITION SEVERAL TIMES. KNOWING OF THE RECALL, I'M VERY CAREFUL TO MAKE SURE THAT THE DOOR HANDLE LATCHES AND THE DOOR CLOSES. ALTHOUGH I'M CAREFUL, MY PASSENGERS MAY NOT NOTICE IT AND COULD POSSIBLY HAVE THE DOOR OPEN ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369863December 10, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT THE AFTER STARTING THE VEHICLE, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT PROCEEDED TO DRIVE THE VEHICLE FOR A SHIRT PERIOD OF TIME. THE CONTACT THEN DECELERATED TO A TRAFFIC STOP WHEN THE VEHICLE STALLED. HE WAS ABLE TO RESTART THE VEHICLE AS IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE HYBRID BATTERY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE BATTERY BEING ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 01/18/11 *BF THE CONSUMER STATED THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. UPDATED 02/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369459December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A SATURN VUE 2003 WITH A VTI TRANSMISSION ON APRIL 1ST 2009, WITH A 41000 MILES. ON NOVEMBER 09, 2010 THE TRANSMISSION FAILED. I HAD TO TOW THE CAR TO DIFFERENT PLACES AND NO ONE IS WILLING TO DO THE WORK. THE CAR HAS ONLY ABOUT 69000 MILES AND IT SHOULD BE STILL UNDER THE NEW GM WARRANTY TO REPLACE THE TRANSMISSION. I AM A SINGLE MOTHER WHO CANNOT AFFORD TO PAY FOR A NEW CAR. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369182December 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 SATURN VUE WITH 137,000 MILES ON IT, THE TRANSMISSION HAS WENT OUT ON IT. I WAS TOLD IT WOULD COST BETWEEN $3,800 AND $4,200 AND THEY STILL COULD NOT GUARANTEE TO FIX IT. I NOTICE THE NUMEROUS COMPLAINTS ON THE SATURN VUE AND DECIDED TO VOICE MINE ALSO. MAINLY, BECAUSE I NOTICE THAT THE 2004 SATURN VUE IS STILL BEING SOLD BY DEALERS WHEN THEY KNOW OF THE TRANSMISSION PROBLEMS WITH THIS VEHICLE. I AM ONE OF THE ONES THAT IS HAVING TO LET MY VEHICLE BE REPOSESSED DUE TO LACK OF FUNDS TO GET THE VEHICLE FIXED. I BROUGHT MY CAR NEW AND NEVER RECEIVED ANY INFORMATION ON A RECALL. SATURN (OR DEALERS SELLING THIS VEHICLE) KNOWING OF THIS PROBLEM SHOULD BE MADE TO RECOMPENSE PEOPLE FOR THEIR EXPENSES. I AM HAVING TO DEPEND ON FRIENDS/FAMILY TO GET AROUND. WITH ALL THESE COMPLAINTS SOMETHING SHOULD HAVE BEEN DONE ABOUT THIS BY NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369069December 3, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 SATURN VUE HYBRID. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WOULD BE SAFE TO DRIVE AFTER THE REPAIRS. THE CURRENT MILEAGE WAS 49,580. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367924November 26, 2010
AIR BAGS
AIRBAG SYSTEM SENSORS FOR 2006 SATURN VUE ARE FAILING. A LIGHT IS INDICATING THAT AIRBAGS WILL NOT INFLATE IN THE EVENT OF A COLLISION. THIS OCCURRED JUST AFTER MY 60,000 MILE WARRANTY HAD EXPIRED. I WAS TOLD THIS WOULD NOT BE COVERED BY SATURN AS A WARRANTY ITEM. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE COVERED AND REPLACED BY GENERAL MOTORS. THE VUE CURRENTLY HAS 88,000 MILES. THE VEHICLE WILL NOT PROTECT PASSENGERS IN THE EVENT OF A COLLISION IN IT'S CURRENT STATE. CORRECTION MADE TO YEAR IN DESCRIPTION. UPDATED IVOQ 01/19/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365854November 15, 2010
ELECTRICAL SYSTEM
IGNITION SWITCH IS DIFFICULT TO OPERATE, ADDED GRAPHITE LUBRICANT BUT ONLY PARTIAL RELIEF. OTHER MODELS OF SAME YEAR HAVING SAME PROBLEMS. GM SHOULD RECALL AND REPLACE SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365480November 12, 2010
ELECTRICAL SYSTEM
SEVERE PROBLEM WITH HYBRID / ELECTRICAL SYSTEM IMPAIRING SAFETY, USE AND VALUE OF THE VEHICLE. BEGAN WITH ENGINE SHUTTING DOWN AND RESTARTING ITSELF - LURCHING FORWARD WHEN IT DOES - DESPITE PRESSURE ON THE BRAKE. AT A LATER DATE NOTICED A STRONG ODOR CONSISTENT WITH AN ELECTRICAL FIRE INSIDE THE VEHICLE CABIN. ON ANOTHER OCCASION THE ENGINE SHUT DOWN LOSING ALL POWER AND VEHICLE FUNCTIONALITY - INCLUDING POWER STEERING AND OTHER VEHICLE SYSTEMS. THE VEHICLE WOULD NOT RESTART. ON THE MOST RECENT OCCURRENCE THE VEHICLE SHUT DOWN, RESTARTED ITSELF AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON YET AGAIN. THE VEHICLE THEN PROCEEDED TO SHUTDOWN AGAIN THREE MORE TIMES WHILE ENROUTE TO THE DEALERSHIP FOR THE ATTEMPTED REPAIR UNDER WARRANTY. SINCE FEBRUARY 2010, THE HYBRID BATTERIES HAVE BEEN REPLACED TWICE AND THE ECM REPROGRAMMED THREE TIMES, THE STARTER GENERATOR / ALTERNATOR HAS BEEN REPLACED AND THE STARTER GENERATOR CONTROL MODULE RELAY HAS BEEN REPLACED. THE PROBLEM WITH THE HYBRID / ELECTRICAL SYSTEM STILL HAS NOT BEEN ISOLATED OR RESOLVED - DESPITE AN EIGHT YEAR, 100,000 MILE WARRANTY FROM THE MANUFACTURER AND NOW ASSUMED BY GENERAL MOTORS. AT THIS POINT THE VEHICLE HAS BEEN TAKEN TO THE SATURN AND GM DEALERS FOR SERVICE ON THE HYBRID / ELECTRICAL SYSTEM A TOTAL OF 6 TIMES IN THE PAST 10 MONTHS. THE VEHICLE HAS BEEN OUT OF SERVICE NOW FOR THE LAST 26 DAYS AND IS STILL AT THE DEALERSHIP TRYING TO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364311November 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRAIN-AUTOMATIC VTI TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364312November 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VTI TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364198November 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TLA*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING WAS APPROXIMATELY 5 MPH, THE VEHICLE BEGAN MAKING A NOISE AND IT SUDDENLY STOPPED MOVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER OFFERED TO GIVE HER A 50% DISCOUNT ON THE REPAIR COSTS. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364221November 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING HOME FROM NIGHT CLASSES ONE NIGHT AND MY CAR WOULD START TO SHAKE AT THE STOP LIGHT (WHILE IDLING) WHEN I PROCEEDED TO GO THE CAR WOULD NOT GO INTO GEAR AND WOULD PUTT THROUGH THE INTERSECTIONS. AS I WAS DRIVING HOME I GOT STUCK IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. THIS GOT WORSE AS I DROVE AND I PRAYED ALL THE WAY HOME THAT I WOULD NOT ENCOUNTER ANOTHER RED LIGHT. WHEN I GOT HOME I REMEMBERED THAT SATURN HAD SENT ME A LETTER STATING THAT " THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT SOME 2002 MODEL YEAR SATURN VUE VEHICLES, EQUIPPED WITH A VTI, MAY EXHIBIT EXCESSIVE NOISE OR REDUCED PERFORMANCE." SO THEY ARE AWARE THAT THEIR TRANSMISSIONS ARE FAULTY. IF YOU GOOGLE "2002 SATURN VUE TRANSMISSIONS" YOU WILL FIND A MULTITUDE OF OTHER CUSTOMER COMPLAINTS ABOUT THE SAME ISSUE. IF THIS HAD OF HAPPENED A DAY EARLIER MY CHILDREN AND I COULD HAVE BEEN IMPACTED AND DIED DUE TO THE FAULTY TRANSMISSION. I STILL OWE 7000.00 ON THIS CAR AND IT WILL COST ALMOST THAT MUCH TO REPLACE. IF SATURN OR GM KNOWS ABOUT THIS PROBLEM THEY SHOULD BE WILLING TO FIX IT, UNFORTUNATELY THEY ARE NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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