Saturn Vue Complaints

2,395 consumer complaints on file.

#10386459March 4, 2011
STEERING
2002 SATURN VUE REPEATEDLY LOOSES POWER STEERING. IT APPEARS TO HAPPEN SOON AFTER STARTING AND TURNING. SOMETIMES IT MAY BE RESET BY TURNING OFF AND ON THE VUE AND/OR LETTING IT IDLE FOR A FEW MINUTES. THIS ISSUE WAS REPEATEDLY REPORTED TO THE DEALERSHIP SINCE 2006 WITHOUT RESOLUTION. LOOSING POWER STEERING PERIODICALLY HAS CAUSED SERIOUS SAFETY ISSUES AND MAY LEAD TO AN ACCIDENT OR DEATH. PLEASE RESPOND TO ME WITH ANY SUGGESTIONS OR ADVISE. MY EMAIL ADDRESS IS [XXX]. ELECTRIC POWER STEERING HAS BEEN RECALLED ON MANY GM CARS. GM IS CURRENTLY HAS A LAW SUIT AGAINST THE MAKER OF THESE ELECTRIC POWER STEERING UNITS. THIS IS A SERIOUS PROBLEM AND I WOULD LIKE TO KNOW THE RESOLUTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386161March 2, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE AHEAD OF HIM STOPPED ABRUPTLY AND THE CONTACT CRASHED INTO THE VEHICLE. THE CONTACTS AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE UPPER BODY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE OTHER THAN ADVISING THAT THE CRASH WOULD BE ON RECORD. THE VEHICLE WAS TOWED TO A COLLISION REPAIR SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 91,350.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10386188March 2, 2011
WHEELS
DEFECTIVE WHEEL BEARINGS. I HAVE REPLACED THE FRONT WHEEL BEARINGS FOUR TIMES NOW (EACH FRONT WHEEL TWICE) BEGINNING AROUND 40,000 MILES. I CURRENTLY HAVE A LITTLE OVER 70,000 MILES. THEY COULD CAUSE A WHEEL TO SEIZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384631February 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
I BOUGHT A 2003 SATURN VUE NEW IN 2003, IN 2006 THE TRANSMISSION WENT OUT , THE SATURN DEALER SHIP REPLACED IT. THEN IN 2008 THE TRANSMISSION WENT OUT AGAIN AND THE DEALER SHIP SAID IT WAS KNOW LONGER UNDER WARRANTY . WHY CAN THEY NOT RECALL THESE SUV'S TO REPLACE THE TRANSMISSION IT COST 4500 DOLLARS IF YOU CAN FIND ONE. MY CAR STILL LOOKS LIKE NEW BUT JUST DOESN'T RUN , I'M AM SO DISCUSSED AND NOW SATURN IS NO LONGER IN BUSINESS SO ARE WE JUST OUT OF LUCK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384456February 25, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN VUE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED FOR APPROXIMATELY FOUR MONTHS. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE OR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385028February 24, 2011
POWER TRAIN
I AM APPEALING WITH ALL DUE RESPECT FOR A COMPLETE REMEDY FROM GENERAL MOTORS. IN 2007 I PURCHASED A 2003 FROM SATURN OF MARIETTA IN MARIETTA GEORGIA. INITIALLY I EXPRESSED THE DESIRE FOR ANOTHER VEHICLE (A HONDA SUV) BUT THE SALES PEOPLE AT THE DEALERSHIP WERE ADAMANT ABOUT THIS PARTICULAR AND FINALLY TALKED ME INTO IT. THEY TOLD ME IT WAS BETTER THAN A HONDA SUV, ETC. IN MARCH 2008 I MOVED TO CHARLOTTE N.C. BECAUSE OF A JOB OPPORTUNITY. THEN IN THE SUMMER OF 2009 THE VEHICLE BEGAN MAKING A VERY PECULIAR NOISE. I TOOK IT TO TWO TRANSMISSION SHOPS WHO REFUSED TO WORK ON IT. AT THE TIME I DID NOT UNDERSTAND WHY THEY REFUSED THIS WORK. HOWEVER, I WAS BLESSED WHEN THE SECOND ONE TOLD ME THAT HE HAD HEARD OF SOME ISSUE WITH THESE CARS AND RECOMMENDED I TAKE IT TO THE SATURN OF SOUTH BOULEVARD. I DID SO. IT TOOK ME THE ENTIRE SUMMER TO SCRATCH AND SAVE TO GET THE TRANSMISSION REPAIRED. WHEN I TOOK IT TO THE DEALERSHIP THEY ADVISED ME THAT GM WOULD TAKE CARE OF THE BULK OF THE COSTS BECAUSE OF THE EXTENDED WARRANTY TO SECOND OWNERS ON THE VEHICLE. THAT'S ALL THEY TOLD ME. IN AUGUST OF 2009 I FINALLY WAS ABLE TO SAVE ENOUGH MONEY TO PICK UP THE CAR WHICH THEY REPAIR THE TRANSMISSION TO THE TUNE OF APPROXIMATELY $3400.00. FAST FORWARD TO APPROXIMATELY ON JANUARY 16, 2011 THE CAR BEGAN MAKING THE SAME PECULIAR NOISES. NOW THIS IS ONLY 27,000 MILES AND 18 MONTHS LATER. SO I TOOK IT TO 3 REPAIR SHOPS INCLUDING STEVE MOORE CHEVROLET ON SOUTH BOULEVARD (BECAUSE THEY DO ALL THE WORK FOR SATURN NOW I WAS TOLD). THE ISSUE HAS NOW RECURRED. ONLY TWO WEEKS AGO I FOUND OUT THAT THE CAR WAS INITIALLY PUT ON THE STREET WITH THE WRONG TRANSMISSION WHICH IS WHY IT HAS ISSUES. AND I ALSO FOUND OUT THAT IN 2009 SOMEONE SHOULD HAVE TOLD ME ABOUT SOME $5000 REIMBURSEMENT SO I COULD HAVE TRADED IT IN. DRIVING IS DANGEROUS BECAUSE IT CAN STOP WHILE DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383824February 24, 2011
POWER TRAIN
2004 SATURN VUE. CONSUMER STATES FAILURE OF TRANSMISSION *TGW THE CONSUMER WAS DRIVING THE VEHICLE AT THE TIME OF THE FAILURE. HOWEVER, THE VEHICLE BELONGS TO HER AUNT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382902February 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 SATURN VUE HYBRID. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD INTERMITTENTLY BECOME STUCK WHEN DEPRESSED AND THE CONTACT WOULD HAVE TO FORCIBLY DISLODGE THE PEDAL WITH HIS FOOT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TEN TIMES AND THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE EACH TIME. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR AFTER DRIVING FOR A PERIOD OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,869 AND THE CURRENT MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380997February 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 SATURN VUE SEEMS TO BE HAVING TRANSMISSION PROBLEMS. IT IS SLOW TO START, LACK OF POWER, AND HAVE NOTICED WHILE IN GEAR RPM'S UP TO 5000 - 6000. AFTER IT SITS IT SEEMS TO BE ABLE TO CHANGE GEARS BUT RPM'S STILL TOO HIGH WHEN IT DOES SHIFT. I TOOK IT TO ONE SHOP THAT WAS NOT WILLING TO WORK ON IT BECAUSE THEY WERE NOT FAMILIAR ENOUGH WITH SATURNS, HE DID TELL ME THAT THEY RAN A DIAGNOSTICS TEST AND IT CAME BACK WITH A "TRANSMISSION CODE". IT IS NOW AT ANOTHER SHOP FOR FURTHER DIAGNOSIS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379955February 2, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR PEDAL. THE DRIVER APPLIED PRESSURE TO THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE FURTHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380257February 1, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
2008 SATURN VUE. CONSUMER STATES THAT SHE NEEDS TO HAVE HER HEATER CORE REPAIRED AND THE MANUFACTURER'S WARRANTY HAS EXPIRED AND GM HAS REFUSED TO PAY THE INITIAL COST OF THE REPAIR *TGW THE CONSUMER STATED BECAUSE THERE IS A DESIGN FLAW WITH THE HEATER HOSE, GM SHOULD PAY THE ENTIRE BILL, NOT JUST HALF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378737January 26, 2011
POWER TRAIN
HI I HAVE A 2008 SATURN VUE I PURCHASED IT BRAND NEW IN 2008. IN 2010 WITH ABOUT 32,000 MILES THE TRANNY WAS BLOWN, THEY FIXED IT FREE OF CHARGE BECAUSE IT WAS STILL UNDER WARRANTY. NOW THAT WINTER IT HERE I WENT TO PUT MY CAR IN MANUAL TRANSMISSION TO GO DOWN A SNOW COVERED HILL AND THE CAR WOULD NOT DOWN SHIFT, IT STAYED IN 4TH. (I HAVE NOT TRIED TO DOWNSHIFT SINCE THE NEW TRANNY WAS PUT IN, THIS WAS THE FIRST TIME) BROUGHT IT TO THE SHOP THINKING IT WAS THE TRANNY AND THEY SAY IT IS THE FLOOR SHIFTER ASSEMBLY WIRING AND IS NOT UNDER WARRANTY. HAS ANYONE ELSE HAD THIS ISSUE? THE CAR IS NOT EVEN 3 YRS OLD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378604January 25, 2011
STEERING
CURRENTLY MY 2008 SATURN VUE IS HAVING ISSUES WITH THE POWER STEERING REPEATEDLY GOING OUT IN THE VEHICLE. I WILL LOSE POWER STEERING FOR UP TO 10-30 SECONDS, PRIMARILY AT LOW SPEEDS. IT IS OCCURRING ABOUT 5-8 TIMES PER WEEK. THE VEHICLE HAS BEEN TAKEN TO A DEALERSHIP FOR REPAIR 5 TIMES. THE STEERING GEAR HAS BEEN REPLACED, THE HYDRAULIC POWER STEERING HAS BEEN REPLACED AND INCLUDING THE RACK AND PINION AND THE POWER STEERING PUMP HAS BEEN REPLACED. THE VEHICLE STILL CONTINUES TO LOSE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378401January 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO DECELERATE BUT THE VEHICLE WOULD NOT DOWNSHIFT. THE CONTACT THEN ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS PULLED OVER AND TOWED HOME. THE CONTACT REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377984January 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT AFTER HAVING HIS VEHICLE SERVICED AT A LOCAL REPAIR SHOP WHO ADVISED HIM THAT THE DEALER RECOMMENDED THAT HE FLUSH HIS TRANSMISSION AT 60,000 MILES. WHEN HE TOOK HIS VEHICLE INTO A CERTIFIED DEALER, THEY ADVISED HIM TO NOT FLUSH THE TRANSMISSION SINCE HE WAS COVERED UNDER WARRANTY AND THAT SOMETIMES THE FLUSH CAUSED MORE PROBLEMS. 20,000 MILES LATER THE TRANSMISSION FAILED WITH NO WARNING AND THE CONTACT WAS TOLD THAT IT WOULD NOT BE COVERED UNDER THE WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377157January 19, 2011
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN SLIPPED WHILE DRIVING ON INTERSTATE AND CAUSED THE ENGINE TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377060January 18, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2009 SATURN VUE XR. IN DECEMBER 2010 I NOTICED INTERIOR AND EXTERIOR LIGHTS WOULD OCCASIONALLY START FLICKERING, APPROX. 2 HZ RATE. PROBLEM WAS INTERMITTENT; SEVERAL REPAIR SHOPS SAID "PROBABLY A SHORT..." BUT I NEVER HAD ANYONE ACTUALLY TRY TO TROUBLESHOOT. ON JAN 15 2011 I NOTICED THAT THE DRIVER'S SIDE SUN VISOR SPINDLE WAS VERY HOT TO THE TOUCH. I WAS CONCERNED THAT IT MIGHT GET HOT ENOUGH TO START A FIRE. I TOOK THE VISOR DOWN FROM THE HEADLINER, HOPING TO FIND A CONNECTOR FOR THE WIRES, BUT IT WAS HARD WIRED, SO I SNIPPED AND TAPED OFF THE WIRES AND REMOUNTED THE VISOR. THE FLICKERING PROBLEM HAS NOT RETURNED, SO I BELIEVE THE TWO TO BE RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377088January 18, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I BROUGHT A NEW 2003 SATURN VUE AND MY TRANSMISSION FAILED AND GM WILL NOT REPLACE IT. I KNOW THAT THERE WAS A CLASS ACTION SUIT BUT HAVE LITTLE INFORMATION ON WHERE TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375153January 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE STALLED. THE CONTACT TRIED TURNING THE IGNITION ON AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSES THE FAILURE TO BE THE TRANSMISSION WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374722January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT ATTEMPTED TO ACCELERATE FROM A STOP BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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