Saturn Vue Complaints

2,395 consumer complaints on file.

#10082832July 28, 2004
SUSPENSION:REAR
MY SON WAS DRIVING MY 2004 SATURN VUE ON MONDAY, JULY 26, HE APPARENTLY HIT A PATCH OF GRAVEL WHICH CAUSED HIM TO LOSE CONTROL. WHEN HE ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE IT WENT INTO THE DITCH ON THE OPPOSITE SIDE OF THE ROAD WHERE THE PASSENGER SIDE REAR WHEEL COLLAPSED AND THE VEHICLE OVERTURNED. THERE IS EXTENSIVE DAMAGE TO THE VEHICLE ON THE FRONT END AND PASSENGER SIDE, AS WELL AS TO THE SHIFT CASING INSIDE THE VUE FROM WHEN MY SON'S KNEE SLAMMED INTO IT. THE VEHICLE IS STILL BEING ESTIMATED FOR INSURANCE PURPOSES (EITHER TO TOTAL IT OR REPAIR IT).*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10082867July 28, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
ON MAY 8, 2004, MY SON WAS DRIVING MY 2002 SATURN VUE. HE WAS ON A ROAD THAT SURROUNDS A MALL. SPEED LIMIT IS 20 MPH. HE WAS TURNING LEFT WHEN HE WAS HIT ON THE DRIVER'S SIDE BY ANOTHER SUV. THE CAR ROLLED OVER, HE HAD TO GO OUT THE BACK DOOR IN ORDER TO GET OUT. A WITNESS STATED THAT THE "OTHER CAR" WAS GOING A REASONABLE SPEED. OUR SATURN COULD NOT HAVE BEEN GOING MORE THAN 10 MPH, YET, WITH THE ROLL OVER, THE CAR WAS COMPLETELY DAMAGED AND THE INSURANCE TOTALLED IT. DAMAGES TO THE OTHER CAR WERE NOT BAD. BOTH CARS WERE DRIVING SLOW, SO THE DAMAGE TO THE SATURN SHOULD NOT HAVE BEEN EXTENSIVE. IT SHOULD NOT HAVE BEEN MORE THAN A MINOR FENDER BENDER. AMAZINGLY ENOUGH, MY SON ONLY SUFFERED SOME CUTS ON HIS ARM AND HEAD. I READ AN ARTICLE THAT THE SUSPENSION FAILED ON TWO SATURN VUES THAT THAT THE NHTSA HAD RECEIVED A CONSUMER COMPLAINT ABOUT A SMILILAR INCIDENT THAT LED TO A ROLLOVER. I'M WONDERING NOW IF THIS HAPPENED IN THIS SITUATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10082877July 28, 2004
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:REAR
FIRST MY ENGINE BLEW BECAUSE SATURN DID NOT PUT OIL BACK INTO MY VUE DURING A ROUTINE OIL CHANGE NEXT MY CONTROL COMPUTER IN THE VUE HAD TO BE REPLACED BECAUSE IT DID NOT WORK. NOW MY TRANSMISSION COVER NEEDS REPLACED. I ALSO HEAR ABOUT POTENTIAL PROBLEMS WITH THE REAR END SUSPENSION NOW. I BOUGHT A NEW VUE FOR ITS RELIABILITY AND IT IS NOT RELIABLE ALL ON SATURNS FAULT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082892July 28, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE INTERSTATE DURING A LIGHT SNOWSTORM, I PASSED UNDER A BRIDGE WHERE THERE WAS SOME ACCUMULATION OF WATER. I WAS TRAVELING (COASTING) AT APPROXIMATELY 50 TO 55 MILES PER HOUR (SPEED LIMIT 65) AND WHEN I BEGAN CROSSING THE WATER UNDER THE BRIDGE THE CAR'S ENGINE ACCELERATED FROM ABOUT 2500 RPM TO 5500 RPM. THE CAR BEGAN TO SLIDE, AND ONLY RECOVERED AFTER THE ENGINE STOPPED ITS ACCELERATION OF RPM. ONCE I WAS OUT FROM UNDER THE BRIDGE AND THE ROAD WAS NOT AS WET THE RPM RETURNED TO NORMAL AND THE CAR STRAIGTHENED OUT. AT THE POINT OF ACCELERATION, I REMOVED MY FOOT FROM THE GAS PEDAL ENTIRELY, AND ALTHOUGH THE "TRACTION CONTROL" BUTTON IS TURNED ON AUTOMATICALLY WHEN YOU START THE CAR, THE WARNING LIGHT THAT NORMALLY COMES ON DURING TRACTION CONTROL DID NOT LIGHT, INDICATING THAT IT WAS NOT THE TRACTION CONTROL THAT WAS THE PROBLEM. SINCE THE CAR IS EQUIPPED WITH CRUISE CONTROL AND THE CONTROLS ARE ON THE STEERING WHEEL I DO NOT DRIVE WITH THE CRUISE CONTROL ON (I RARELY IF EVER USE THE CRUISE CONTROL AS I DO NOT BELIEVE IT IS SAFE). I TOOK THE CAR TO THE DEALER AND EXPLAINED WHAT HAPPENED, THE TECHNICIAN CHECKED THE CAR AND SAID THAT NOTHING HAD BEEN RECORDED ON THE COMPUTER AND NOTHING WAS MALFUNCTIONING. HE BELIEVED I USED THE CRUISE CONTROL INADVERTENTLY, WHICH IS NOT POSSIBLE. I BELIEVE THE VEHICLE HAS AN UNEXPECTED ACCELERATION PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082772July 27, 2004
STEERING:LINKAGES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION:FRONT
MY 2003 FWD SATURN VUE HAS HAD CONSTANT FRONT-END, STEERING, AND BRAKING ISSUES THAT COULD RESULT IN A CRASH. THE VUE HAS 34,000 MILES ON IT. SINCE 10,000 MILES, IT HAS BEEN IN THE SHOP NEARLY EVERY MONTH FOR LOOSE FRONT END SUSPENSION PARTS, LOOSE STEERING PARTS, LOOSE BRAKE PARTS, ETC. THE DEALERSHIP CLAIMS THEY CANNOT DUPLICATE THE PROBLEMS. ONCE THEY ARE DUPLICATED FOR THEM, THEY CLAIM TO REPLACE PARTS AND THAT THE ISSUES ARE RESOLVED, ALTHOUGH THERE IS LITTLE OR NO CHANGE IN SYMPTOMS. THE VEHICLE DOES NOT FEEL SAFE WHEN DRIVING IT, AND THE CURRENT PROBLEMS MAY RESULT IN A CRASH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082779July 27, 2004
SUSPENSION:REAR
I WAS INVOLVED IN A CAR ACCIDENT ON JULY 14, 2004 WHILE IN MY 2004 SATURN VUE FRONT WHEEL DRIVE. I WAS HIT ON THE REAR PASSENGER TIRE AREA AND THE BACK TIRE BENT UNDER THE CAR AND MY SATURN WAS TIPPED OVER AND SPUN AROUND WITH THE DRIVERS SIDE DOWN ON THE PAVEMENT. THIS WAS NOT A HIGH SPEED ACCIDENT. I WAS PROBABLY ABOUT 20MILES PER HOUR AND THE PERSON THAT HIT WAS PROBABLY BETWEEN 25-35MPH. MY SATURN VUE SUSTAINED ABOUT $10,500 DAMAGE SOME OF WHICH WAS THE REAR SUSPENSION. I DO NOT YET KNOW OF THE FINAL OUTCOME WITH THE INSURANCE WHETHER IT WILL BE REPAIRED OR TOTALLED. I JUST HAPPENED TO READ THE KANSAS CITY STAR TODAY 7-27-04 ABIYT TGE GOVERNMENT SAFETY AGENCY INVESTIGATING THE SATURN VUE AND THIS FIT THE DESCRIPTION COMPLETELY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10082803July 27, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:HORN, STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAVE HAD SEVERAL PROBLEMS WITH MY 2003 VUE. FIRST, THE VTI TRANSMISSION SEEMS TO HESITATE AND OR SLIP WHEN ACCELERATING. THIS HAS HAPPENED ON SEVERAL OCCASIONS AT DIFFERENT SPEEDS, IT COMES AND GOES. IT ALSO SEEMS LOUDER THAT IT SHOULD BE WITH CLICKING NOISES, ESPECIALLY WHEN COLD. I TOOK THE CAR TO THE DEALER TO MAKE SURE EVERYTHING WAS OK, I WAS TOLD THERE WAS NOTHING WRONG. SECOND, THE HORN IS VERY HARD TO USE, MY WIFE DOES NOT LIKE TO DRIVE IT BECAUSE SHE DOES MOSTLY CITY DRIVING AND NEEDS A HORN. IT'S NOT BROKEN, JUST VERY DIFFICULT TO USE AND I THINK A POTENTIAL HAZARD. FINALLY THERE ARE MANY OTHER SQEAKS AND RATTLES THAT DRIVE ME CRAZY. THE HEADLINER AROUND THE SUNROOF ON THE DRIVERS SIDE RATTLES A LOT. ALSO THE REAR TRUNK/LIFTGATE SQUEEKS AND AFTER CLOSER EXAMINATION I SAW THAT THE INSIDE PLASTIC WAS COMING APART FROM THE REAR TRUNK/LIFTGATE. I PUSHED IT BACK TOGETHER, BUT I THINK IT LOOSENS EVERYTIME I CLOSE THE TRUNK/LIFTGATE. NOTHING HAS BEEN DONE TO THE VEHICLE CONCERNING THESE PROBLEMS. *AL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081548July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE HIGHWAY VEHICLE COMMENCED TO LOSE POWER FROM 50 MPH TO LESS THEN 5 MPH. VEHICLE WAS TOW TO THE DEALER, WHO INFORMED CONSUMER THAT THE PROBLEM WAS DUE TO TRANSMISSION SENSOR STICKING, WHICH OVERHEATED THE TRANSMISSION FLUID. DEALER REPLACED THE VALVE BODY AND THE TRANSMISSION FLUID. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078944June 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VUE AWD VTI 4-CYL TRANSMISSION FAILED AT 10,229 MILES, DEALERSHIP REPAIRED. TRANSMISSION MAKES METALLIC RUBBING NOISE WHENEVER CAR IS DRIVEN FOR MORE THAN 10 MINUETS. ONLY HAPPENS ONCE CAR IS WARM. DEALERSHIP LOOKED AT IT AND SAID THEY ADDED SPECIAL FLUIDS WHICH TOOK CARE OF PROBLEM FOR 8,000 MILES. NOISE IS BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078475June 19, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 SATURN VUE LOSES POWER SUDDENLY WITH NO WARNING. A "REDUCED POWER" WARNING LIGHT GOES ON AND "SERVICE ENGINE SOON" WARNING GOES ON AT THE SAME TIME. SUDDENLY YOU HAVE NO POWER. IT HAS HAPPENED TO ME ON THE FREEWAY AND IT IS REALLY FRIGHTENING AND DANGEROUS. I'M AFRAID IT'S GOING TO CAUSE AN ACCIDENT. THE CAR HAS BEEN IN THE SHOP 4 TIMES FOR THIS SAME PROBLEM AND IT'S STILL DOING THE SAME THING. ALSO, THE "TRACHION CONTROL" WILL GO ON WHEN IT SHOULDN'T AND YOU LOSE CONTROL OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076045June 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING FROM A STOPPED POSITION, THE VEHICLE LOSES POWER AND STALLS FOR A FEW SECONDS BEFORE POWER IS RESTORED AND THE VEHICLE ACCELERATES. THIS FAILURE HAS ALMOST CAUSED SEVERAL REAR END COLLISIONS. THE DEALERSHIP TEST DROVE THE VEHICLE BUT WAS UNABLE TO IDENTIFY THE PROBLEM BUT PERFORMED THE REPAIRS IN THE TSB 03-07-300-051 TWICE. THE PROBLEM STILL EXIST. NOW, THE DEALERSHIP IS INDICATING THAT THE ENTIRE TRANSMISSION MAY HAVE TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075808June 7, 2004
AIR BAGS:FRONTAL
WHEN DRIVING AT 35 MPH ANOTHER VEHICLE DID NOT STOP AT A STOP SIGN. THIS CAUSED CONSUMER'S VEHICLE TO T-BONE THE OTHER VEHICLE ON THE PASSENGER'S SIDE. PASSENGER'S SIDE AIR BAG DID NOT DEPLOY DIRECTLY IN THE MIDDLE OF THE SEAT, BUT AIR BAG DEPLOYED TOWARDS THE LEFT OF THE SEAT. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10058028June 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 45 MPH TRANSMISSION SLIPPED WHILE SHIFTING FROM SECOND TO THIRD GEAR. ALSO, THERE WAS HESITATION, AND THE RPM'S WENT UP. DEALER REPLACED A SENSOR ON THE TRANSMISSION, BUT PROBLEM RECURRED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072888May 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
1) LEFT PASSENGER DOOR FLEW OPEN WHILE DRIVING 40 MPH DOWN A SURFACE STREET; 2) NO DOOR AJAR SYSTEM FOR PASSENGER DOORS (ONLY TRUNK AND IF A LOOSE GAS CAP); 3) CONTACTED SATURN, FEEL THERE 2003 SATURN VUE IS SAFE WITHOUT THIS FEATURE. THEY WILL ONLY TAKE IT UNDER ADVISEMENT. IT IS MY RESPONSIBILITY TO ENSURE THE DOORS ARE CLOSED. UNACCEPTABLE! EVEN MY 8 YEAR OLD FORD AEROSTAR VAN HAD THAT SYSTEM; AND, WITH KIDS IT IS NECESSARY! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073709May 17, 2004
ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE DRIVING AT 45 MPH, FORCING CONSUMER TO PULL VEHICLE OFF THE ROAD. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND IT WAS TOWED TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068513May 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
NORMAL DRIVE ABOUT 45 MPH ON 4 LANE HIGHWAY. WITH NO NOTICE THE TRANSMISSION SEEMED TO DISENGAGE. WE HAD POWER AND STEPPING ON THE GAS MADE PLENTY OF REVE BUT WE WERE NOT GOING ANYWHERE. LUCKILY THE CAR HAD ENOUGH MOMENTUM TO GET TO THE SIDE OF THE ROAD. NO ACCIDENTS TODAY, BUT IF I HAD BEEN ON MY WAY TO WORK USING THE WASHINGTON DC CAPITAL BELTWAY WE MAY NOT HAVE BEEN SO LUCKY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072029May 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING ENGINE MADE A RINGING NOISE. IT ELEVATED AND DECREASED. CONSUMER TOOK VEHICLE TO THE DEALER, WHO CLAIMED IT WAS JUST A MINOR DEFECT. THE SERVICE MANAGER STATED IT WAS OKAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068159May 1, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I RECENTLY PURCHASED A 2003 SATURN VUE. UNFORTUNATELY SHORTLY THERE AFTER I HEARD ABOUT PROBLEMS WITH THEIR CTV OR VTI AUTOMATIC TRANSMISSIONS. THIS TRANSMISSION DEVELOPED BY HONDA USES A DRIVE BELT THROUGH PULLEYS FOR ITS OPERATION. IF THIS BELT FAILS THE TRANSMISSION WILL NOT FUNCTION AT ALL, BECAUSE THE DRIVE SYSTEM STOPS.OBVIOUSLY THIS IS A VERY SERIOUS SAFETY ISSUE IF THE BELT SNAPS YOUR CAR COMES TO A COMPLETE STOP.WHETHER CITY OR HIGHEWAY DRIVING ITS A DANGEROUS THING. ITS UNSETTLING AND AT THIS POINT I FEEL UNSAFE DRIVING THE CAR. SATURN WAS CONCERNED ENOUGH TO HALT PRODUCTION OF THIS TRANSMISSION UNTIL IT WAS REMEDIED.SATURN HAS EXTENDED THE WARRANTY ON THIS TRANSMISSION WHICH IS A NICE GESTURE BUT THE FACT IS I KNOW LONGER FEEL SAFE DRIVING THIS VEHICLE WITH MY CHILDREN IN IT AND I THINK IF THEY HAVE FOUND AWAY TO FIX THIS PROBLEM AND IT WAS SERIOUS ENOUGH FOR THEM TO STOP PRODUCTION TILL THEY FOUND IT, WELL THEN THIS SITUATION DEMANDS A RECALLL SO EVERYONE CAN BENEFIT ALL 82,000 OF US AND NOT HAVE TO WORRY ABOUT THERE VEHICLES COMING TO A DEAD STOP WHILE ON THE HIGHWAY.THIS PROBLEM WHICH HAS BEEN REPORTED IN THE NY TIMES AND NY NEWSDAY AS I WILL SHOW YOU THE NEWSDAY STORY. NY NEWSDAY APRIL 30, 2004 SATURN TRANSMISSION FIX GENERAL MOTORS SAYS IT HAS FIXED PROBLEMS WITH THE CONTINUOUSLY VARIABLE TRANSMISSION IT USES IN THE SATURN ION AND VUE AND IS OFFERING AN EXTENDED WARRANTY TO EASE BUYERS' FEARS -- FROM THREE YEARS/36,000 MILES TO FIVE YEARS/75,000 MILES. GM YANKED THE FUEL-SAVING GEARBOX FROM PRODUCTION IN JANUARY BECAUSE OF DURABILITY PROBLEMS WITH THE STEEL BELT INSIDE THE GEARBOX THAT CONNECTS TO PULLEYS. INSTALLATION OF THE CVT RESUMED IN MARCH ON THE ION COUPE AND SHOULD RESUME IN MAY WITH THE VUE SUV. THE NEW WARRANTY COVERS ALL CVT-EQUIPPED SATURNS PRODUCED SINCE THE SUMMER OF 2002, A TOTAL OF ABOUT 82,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066289April 16, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING:ELECTRIC POWER ASSIST SYSTEM
I HAVE HAD MY 2003 VUE FOR ABOUT 1 1/2 YEARS. IN THAT TIME I HAVE HAD AN UNEXPLAINABLE RATTLE IN THE HEAD LINER, DESIGN FLAW IN THE SUNROOF/MOONROOF, GAS GUAGE SENSOR REPLACED, THERMOSTAT REPLACED, SLIPPING TRANSMISSION, "FLAME OUTS" WHEN TRYING TO START THE ENGINE RESULTING IN FLOODING, "JUMPING" TO THE RIGHT AT ACCELERATION FROM A STOP, HEAT BLOWING OUT OF THE VENTS DURING THE SUMMER WHEN THE FAN IS SHUT OFF AND TEMP IS ON COLD, AND THIS WEEK A DAZZLING DISPLAY OF INDICATOR LIGHTS AND GUAGES AND DASH LIGHTS RANDOMLY TURNING ON AND OFF WITH THE EVENTUAL LOSS OF POWER STEERING. AND I THOUGHT MY TRANSMISSION ISSUES WITH MY TAHOE WERE BAD? WE PURCHASED THE VUE FOR OUR DAUGHTER TO DRIVE WHEN SHE TURNS 16. I FEEL THAT THIS CAR WILL NOT BE SAFE FOR HER TO DRIVE. I AM VERY CONCERNED WITH STORIES I AM HEARING ABOUT THE AIRBAGS FAILING, ABS FAILING, STEERING FAILING. THIS COULD BE FATAL FOR AN INEXPERIENCED DRIVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067272April 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
CONSUMER COMPLAINED ABOUT A FRONT END BRAKE PROBLEM. DEALER STATED BRAKES WERE REPAIRED, AND EVERYTHING WAS FINE. LATER THAT DAY, WHILE DRIVING, THERE WAS A NOISE IN THE FRONT. CONSUMER TOOK VEHICLE TO A MIDAS SHOP, AND WAS INFORMED THAT THE FRONT BRAKE CALIPERS WERE CORRODED , AND IT WAS CAUSING THE ROTORS AND PADS TO WEAR UNEVENLY AND PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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