Saturn Vue Complaints

2,395 consumer complaints on file.

#10110000February 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 SATUN VUE TRANSMISSON FAILURE IT STOP RIGHT IN FRONT SATURN SHOW ROOM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108475February 3, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:HORN
UPON PRESSING DOWN FAIRLY HARD ON MY VEHICLE'S HORN IT HONKED IN A NORMAL FASHION AND STOPPED UPON WHEN I REMOVED MY HAND, BUT THEN IT CONTINUED TO HONK ON ITS OWN ON AN INTERMITTENT BASIS. AT THE SAME TIME, THE SERVICE VEHICLE WARNING LIGHT WENT ON. I WAS UNABLE TO STOP THIS CONDITION UNTIL THE FUSE WAS REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108492February 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE BEEN HAVING CONTINUAL ALL WHEEL DRIVE ISSUES WITH MY 2003 SATURN VUE. IT HAS BEEN STUCK IN BOTH SAND AND SNOW OF MODERATE DEPTH AND BEEN UNABLE TO DRIVE OUT UNDER IT'S POWER. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES AND NOW I AM TOLD THAT THE PROBLEM IS IN FACT A "SAFETY FEATURE". THE FEATURE NEARLY RESULTED IN A SERIOUS COLLISION WITH A SNOW PLOW WHEN MY VEHICLE BECAME STUCK IN ONLY 4" OF SNOW. I AM BEING TOLD BY OTHER VUE OWNERS THAT THEY HAVE EXPERIENCED SIMILAR PROBLEMS ASSOCIATED WITH BOTH THE TRANSMISSION AND REAR DIFFERENTIAL BEARINGS. I BOUGHT AN ALL WHEEL DRIVE VEHICLE AND PAID EXTRA FOR THIS FEATURE. I AM NOW SADDLED WITH VEHICLE THAT DOES NOT PERFORM AS ADVERTISED AND HAS ALREADY CAUSED A NEAR DISASTER. I HAVE REPORTED MY PROBLEM TO SATURN AND THE DEALER. A FORMAL FILE HAS BEEN STARTED. NO REPAIR HAS BEEN MADE SINCE SATRUN CLAIMS THIS TO BE A "SAFETY FEATURE" PER THE SERVICE MANAGER AT THE FREDERICK SATURN DEALERSHIP. IT IS NOT SAFE AND WILL RESULT IN ADDITIONAL PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108412February 2, 2005
AIR BAGS
TODAY IS 02/02/05. A FEW WEEKS AGO, THE HORN ON MY '03 SATURN VUE BECAME STUCK. THE ONLY REMEDY WAS TO PULL THE FUSE. YESTERDAY, THE VUE WAS AT THE DEALER (TO HAVE WORK DONE ON THE REAR SUSPENSION PER RECALL NOTICE). I HAD THE DEALER CHECK OUT THE HORN. THEY STATED THAT THE DIAGNOSTIC COMPUTER GAVE THE CODE THAT THE "AIRBAG NEEDED TO BE REPLACED". THE VUE HAS JUST 49,000 MILES ON IT AND IS ONLY 2 YEARS OLD. THE COST WILL BE $810.00. EVER SINCE I HAVE OWNED THE VEHICLE, THE HORN WAS DIFFICULT TO ACTIVATE. I CONDUCTED AN INTERNET SEARCH AND FOUND THAT MANY OTHER SATURN OWNERS HAD THIS SAME PROBLEM. (WHILE THE DEALER HAD THE CAR TODAY, THEY RE-INSTALLED THE FUSE AND THE HORN WAS FINE. I PICKED THE VEHICLE UP AT 6 PM. ALL WAS WELL UNTIL 1:30 AM THIS MORNING, WHEN THE HORN WENT OFF ALL BY ITSELF. AND AGAIN THE ONLY REMEDY WAS TO PULL THE FUSE).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110977January 26, 2005
POWER TRAIN
WHEN CONSUMER STOP FOR RED LIGHT, THEN STEP ON ACCELERATOR, CAR HESITATES THEN LURCHES FORWARD ABRUPTLY. *BF WHILE DRIVING 65 MPH THE CONSUMER HEARD A HUMMING NOISE AND THE VEHICLE SUDDENLY DECREASED IN SPEED TO AROUND 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE SOFTWARE. THREE WEEKS AFTER THE VEHICLE WAS PURCHASED THE TRANSMISSION HAD TO BE REPLACED. NOW THE REPLACEMENT TRANSMISSION IS HAVING PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107993January 26, 2005
EXTERIOR LIGHTING:HEADLIGHTS, INTERIOR LIGHTING
1) PURCHASED 2005 SATURN RELAY VAN; 2) ALL LIGHTS ON VEHICLE ARE VARIABLE. THIS IS AT ALL TIMES. IT IS DISTRACTING WHILE DRIVING AT DARK PERIODS. LIGHTS VARY LIGHT OUTPUT, NOT MAINTAINING STEADY OUTPUT. SATURN HAS ACKNOWLEDGED THAT ALL RELAYS HAVE THIS PROBLEM, AND STATED TO MECHANIC THAT THE ALTERNATOR MUST BE REPLACED. SUPPOSED TO BE AVAILABLE 1-14,2005. 3) DEALER CONTINUES TO ANTICIPATE REPLACEMENT ALTERNATOR, BUT SINCE 1-3-05, WE ARE STILL WAITING, WITH NO RESOLVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107865January 25, 2005
ELECTRICAL SYSTEM
I HAVE 2 SATURNS, A 2001 SC2 AND A 2003 VUE. A FEW MONTHS AGO, THE BATTERY ON THE SC2 WENT DEAD -- THIS WAS THE 2ND BATTERY SINCE THE VEHICLE WAS NEWLY PURCHASED. SO NOW THE SC2 IS ON ITS 3RD BATTERY SINCE TAKEN OFF THE SATURN SHOWROOM. THE VUE WAS ALSO PURCHASED NEW AND TODAY THE ENTIRE ELECTRICAL SYSTEM WAS DEAD. THIS VEHICLE IS ALREADY ON ITS 2ND BATTERY SO (IT APPEARS) THAT WILL NEED REPLACEMENT AS WELL. THERE APPEARS TO BE A MAJOR ELECTRICAL FAULT WITH SATURN VEHICLES THAT THEY REFUSE TO ADMIT. OTHERWISE, WHY WOULD 2 SATURNS (DIFFERENT MODELS) GO THROUGH A TOTAL OF 5 (60-MONTH) BATTERIES IN LESS THAN 5 YEARS. I RESPECTFULLY REQUEST THAT THIS COMPANY BE INVESTIGATED REGARDING THIS PROBLEM TO DETERMINE WHY THESE PROBLEMS EXIST. IN THE CASE OF MY SC2, SATURN (INITIALLY) REFUSED TO PAY FOR THE REPLACEMENT STATING THAT IT WAS NOT COVERED UNDER THEIR EXTENDED WARRANTY. IT WAS ONLY AFTER I TOLD THEM THAT HAD I PURCHASED DIRECTLY FROM AC DELCO THE WARRANTY WOULD BE HONORED AND THAT THEY -- IN THEIR CONTRACT WITH DELCO -- REFUSED THE WARRANTY SERVICES DELCO OFFERED. THEY APPARENTLY KNEW OF THE ELECTRICAL PROBLEMS WITH THEIR VEHICLES AND WANTED TO FLEECE CUSTOMERS RATHER THAN PAY DELCO EXTRA FOR THE WARRANTY AGREEMENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108833January 25, 2005
VISIBILITY:GLASS, SIDE/REAR
WHILE THE VEHICLE WAS PARKED, THE DRIVER SIDE WINDOW SHATTERED. . THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107896January 25, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE MORNING AFTER THE BLIZZARD I STARTED MY 2003 SATURN VUE WITH 20,000 MILES ON IT, I NOTICED A TICKING SOUND FROM ENGINE,I CONTINUED TO SHOVEL MY VUE OUT THINKING THE CAR IS COLD AND IT WILL BE OK . WELL THE SOUND DID NOT GO AWAY. CONCERNED I SHUT OFF CAR AND CALLED SATURN. TODAY I AM TOLD IT MIGHT BE A TIMING BELT TENSION THING . THEY ARE MAKING THE WARRANTY REPAIR AND WILL CALL ME TOMORROW WITH TEST DRIVE INFO. ? IS THIS DAMAGED MY ENGINE OR NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107783January 24, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WASHER SYSTEM DOES NOT ADEQUATELY DISPENSE FLUID TO CLEAN WINDSHIELD AND ALLOW FOR SAVE DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107763January 23, 2005
FUEL SYSTEM, GASOLINE
I HAVE KEPT TRACK MY GAS MILEAGE SINCE I BOUGHT MY VUE A YEAR AGO, AND HAVE NEVER BEEN SATISFIED WITH IT. I TOOK IT IN FOR AN ECONOMY TEST 3 MONTHS AGO AND WAS TOLD EVERYTHING WAS OKAY. SO, I LOGGED MY GAS MILEAGE FOR THE LAST 3 MONTHS AND BROUGHT IT IN FOR ANOTHER ECONOMY TEST. EVEN THOUGH I ONLY AVERAGED 20 MPG OVER THE 3 MONTHS (AND I DRIVE MOSTLY HIGHWAY MILES), THEY STILL SAY I AM GETTING ADEQUATE GAS MILEAGE (THEY SAID THEY GOT 26 MPG WITH 35 MILES COMBINED HIGHWAY AND CITY). I PLACED A COMPLAINT WITH SATURN CORPORATE AND RECEIVED ONE PHONE CALL STATING THAT THERE WAS NOTHING THEY COULD DO FOR ME. ALL I WAS TOLD WAS THAT WIND, COLD WEATHER, DRIVING HABITS AND THE VTI TRANSMISSION ALL PLAY A PART IN THE FUEL ECONOMY. THESE THINGS (WITH THE EXCEPTION OF THE VTI TRANSMISSION SINCE IT IS NEW) HAVE NEVER CAUSED A PROBLEM WITH THE FUEL ECONOMY IN ANY OTHER CAR I HAVE OWNED (INCLUDING ANOTHER SATURN). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108639January 21, 2005
VISIBILITY:GLASS, SIDE/REAR
VEHICLE IS EXPERIENCING A PROBLEM WITH THE DRIVER SIDE WINDOW. WHEN THE VEHICLE IS BEING DRIVEN AT HIGHWAY SPEED, THE WINDOW VIBRATES AND MAKES A NOISE. OWNER TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, HOWEVER, THE PROBLEM STILL EXIST. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107518January 19, 2005
ELECTRICAL SYSTEM:HORN, AIR BAGS
MY FIANCE AND I BOTH PURCHASED A 2002 SATURN VUE. DURING THE COURSE OF NORMAL DRIVING SHE USED HER HORN IN ALERTING OTHER DRIVERS AND THE HORN FAILED TO STOP SOUNDING. THE ONLY REMEDY WAS TO PULL OVER AND REMOVE THE FUSE TO STOP THE HORN FROM SOUNDING. THIS OCCURRED THREE TIMES DURING HER OWNERSHIP OF THE VEHICLE AND EACH TIME THE DEFECTIVE PART WAS REPLACED THE PROBLEM WOULD RETURN SHORTLY AFTER. AFTER MUCH INQUIRY WE FINALLY HAD A MANAGER ADMIT TO US THERE WAS A PRODUCT REDESIGN TO FIX THE PROBLEM WITH IT SHORTING OUT WHICH ALSO AFFECTED THE AIR BAG FUNCTIONALITY AS WELL. BOTH SAFETY ISSUES. NOW DURING THE COURSE OF NORMAL DRIVING MY VEHICLE, ALSO A SATURN VUE OF THE SAME YEAR, HAS SUFFERED THE SAME FAILURE. ALTHOUGH THIS IS MY FIRST SUCH INCIDENT WITH THE PROBLEM, I SUSPECT THIS IS NOT AN ISOLATED CASE. I WAS TOLD THAT THE PART WOULD COST ROUGHLY $1000 TO REPLACE WHEN WE HAD TO REPLACE HERS THREE TIMES! I AM NOW FINDING MYSELF IN THE SAME SITUATION WHERE I HONKED THE HORN AND IT REFUSED TO TURN OFF UNTIL I PULLED THE FUSE. I ASSUME THEY WILL ALSO TRY TO CHARGE ME $1000 FOR IT'S REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107558January 19, 2005
STEERING
I WAS NOTIFIED AUG., 2004 OF RECALL ON 2003 SATURN VUE. CALLED DEALER FOR DETAILS AND WAS TOLD THE RECALL WAS A "COURTESY", NOT A SAFETY PROBLEM. IT WAS FOR A SIGNIFICANT PROBLEM WITH THE REAR SUSPENSION. HEARD NOTHING UNTIL JAN. 05. I TOOK THE CAR IN AND POINTED OUT A RECURRING NOISE IN THE REAR. I WAS CONTACTED AND TOLD THE WHEEL BEARING WAS WORN (ONLY HAVE 24,000 MI. ON CAR). I PICKED UP CAR THE NEXT DAY - RECALL WORK COMPLETED, WHEEL BEARING REPLACED, TIRES ROTATED. DRIVING HOME, I NOTICED A DEFINITE VIBRATION IN THE STEERING WHEEL. TOOK IT BACK, THE TECH WHO TEST DROVE IT WITH ME AGREED THERE WAS A VIBRATION, SIMILAR TO A VIBRATING CHAIR. THE SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG, "MIGHT" BE DUE TO INCREASED TIRE PRESSURE FROM RECALL. TOLD ME I COULD LET SOME AIR OUT OF THE TIRES, BUT THEN IT WOULDN'T BE SAFE. I HAVE HAD NUMEROUS PROBLEMS WITH THIS CAR, MOST CENTERING ON THE STEERING. NOW I CAN'T DRIVE IT WITHOUT GETTING CARSICK! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106294January 13, 2005
POWER TRAIN:MANUAL TRANSMISSION
I HAVE TAKEN MY 2004 SATURN VUE-MANUAL TRANSMISSION IN FOR SERVICE REGARDING A THUMPING THAT I HEARD AND FELT COME FROM THE SHIFTER LOCATION. I GOT THE "EVERYTHING IS WITHIN NORMAL PARAMETERS" LINE. THEN TONIGHT WHEN I WENT TO DOWN-SHIFT FROM 5TH GEAR TO 4TH GEAR, THE SHIFTER MADE A CRUNCH SOUND AND THEN IT BOUNCED INTO THE NEUTRAL POSITION. HOWEVER, THE TRANSMISSION IS STILL IN 5TH GEAR AND IS SITTING IN FRONT OF THE SATURN SERVICE CENTER AWAITING TO BE LOOKED AT TOMORROW MORNING. THIS IS NOT MY FIRST SATURN BUT IT WILL BE MY LAST AFTER HAVING AS MANY PROBLEMS AS I HAVE HAD WITH IT IN 1.25 YEARS TIME.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107259January 12, 2005
AIR BAGS:FRONTAL
WHILE TRAVELING AT 60 MPH CONSUMER WAS INVOLVED IN A COLLISION, WHERE HE STRUCK A CEMENT BARRIER ON THE ROAD. UPON IMPACT,THE AIR BAGS DID NOT DEPLOY. NO OTHER VEHICLES WAS INVOLVED, HOWEVER, CONSUMER'S VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10106099January 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 VUE, PURCHASED NEW 9/03- 4 CYCLINDER VTI TRANSMISSION FAILED ON 4 OCCASSIONS, CAR WOULD LOSE POWER WHILE DRIVING. OCCURED BETWEEN 6-04 AND 9-04 - VERY UNSAFE PULLING OUT INTO TRAFFIC. HAPPENED ON 4 OCCASSIONS, ONCE CAR LOST POWER TOTALLY - HAD TO BE TOWED. DEALER FIXED A DIFFERENT PROBLEM 3 DIFFERENT TIMES, PROBLEM REMAINED, TRADED CAR IN 9-04. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105894January 6, 2005
ELECTRICAL SYSTEM:IGNITION
04 SATURN VUE,(ONLY)11,000 MILES. PROBLEMS STARTING AND NOT CRANKING PROPERLY.PROBLEM PROGRESSIVLY GOT WORSE.DEALER IS NOW REPLACING THE ENTIRE WIREING HARNESS IN THE DASH.CUST.SERV.WRITER SAID "YOU HAVE SOME BAD ELECTRICAL PROBLEMS , SOME PINS WHERE NOT CONNECTING PROPERLY TO START YOUR VEHICLE." THIS MAKES ME VERY UNCOMFURTABLE WITH MY NEW SATURN VUE.MY DEALER NAME IS [XXX] OF JACKSON MS.THEY HAVE HAD MY TRUCK SINCE JAN 4TH AND IT WILL HOPEFULLY BE READY BY THE 10. THEY HAD TO CALL IN A SPECIAL TECHNITION. THANKS , [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105792January 5, 2005
SUSPENSION:REAR
I WAS INVOLVED IN 2 ACCIDENTS WITH MY 2002 SATURN VUE. THE FIRST TIME I WAS DRIVING IN RAINY CONDITIONS WHEN ALL OF A SUDDEN I LOST CONTROL OF MY CAR. I FIRST VEERED TO THE LEFT AND TRIED TO GET CONTROL OF THE CAR, BUT WOUND UP DOING SEVERAL 360 DEGREE TURNS AND SPUN TO THE RIGHT AND OFF THE ROAD INTO A DITCH. THE SECOND AND MOST RECENT TIME, I WAS FOLLOWING TRAFFIC AND TAPPED ON MY BRAKES WHEN AGAIN I LOST CONTROL, WENT TO THE LEFT AND DID A 520 AND PRETTY MUCH MY CAR IS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10104625December 28, 2004
STEERING:ELECTRIC POWER ASSIST SYSTEM
AFTER 45 MINUTES OF DRIVING THE INSTRUMENT PANEL WOULD OPERATE INTERMITTENTLY AND POWER STEERING FAILED. FAILURE OF THE BODY CONTROL MODULE (BCM) AT 48,000 MILES. LOST THE POWER STEERING, INSTRUMENTS PANEL, AND SECURITY FEATURES. REPLACED THE BODY CONTROL MODULE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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