Saturn LS Complaints

1,458 consumer complaints on file.

#10163390July 25, 2006
SUSPENSION:FRONT:WHEEL BEARING
DT: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE CONTACT HEARD A HIGH PITCHED SQUEAL COMING FROM THE FRONT OF THE VEHICLE. THE DEALERSHIP DETERMINED THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE DEALERSHIP REFUSED TO REPAIR THE BEARING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DETERMINED THE BEARING OVERHEATED CAUSING THE SQUEAL. THE MECHANIC INFORMED THE CONTACT THE BEARING SHOULD HAVE LASTED THE LIFE OF THE VEHICLE. THE BEARING WAS REPLACED BY THE INDEPENDENT MECHANIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163134July 21, 2006
ENGINE AND ENGINE COOLING
THE TIMING BELT ON MY 2000 SATURN LS1 BROKE ON JULY 20, 2006 WITH NO WARNING. THE CAR HAS APPROXIMATELY 65000 MILES ON IT, SO I BELIEVE THERE IS ABSOLUTELY NO REASON FOR THE TIMING CHAIN TO BREAK EXCEPT THAT THERE IS A MANUFACTURING DEFECT IN THE CAR. THE SATURN DEALER TOLD ME THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED AT A COST OF $6000-$7000. I UNDERSTAND THAT TIMING CHAIN FAILURE IS NOT UNCOMMON IN THESE CARS AND THAT THE NHTSA IS INVESTIGATING - THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162807July 18, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I HAVE A 2001 SATURN LS THAT I BOUGHT USED IN OCTOBER 2004. IT HAS ABOUT 54, 000 MILES ON IT AND THE TIMING CHAIN JUST BROKE. THIS CAUSED DAMAGED TO THE VALVES WHICH IS COSTING ME OVER $2,000 TO FIX. THIS SHOULD NOT HAVE HAPPENED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162556July 17, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY HUSBAND AND I OWN A 2002 SATURN L300, OF WHICH I AM THE PRIMARY DRIVER. A FEW WEEKS AGO, I NOTICED THAT THE "BRIGHT" INDICATOR WOULD APPEAR SOMETIMES WHEN THE DAYTIME RUNNING LIGHTS WERE ON. THEN THE DAYTIME RUNNING LIGHTS WOULD STAY ON SOMETIMES FOR A FEW MINUTES AFTER THE MOTOR WAS STOPPED. THE LIGHTS ALWAYS WENT OUT, AND WE THOUGHT IT WOULD BE OK TO WAIT UNTIL OUR NEXT MAINTENANCE VISIT TO THE DEALER TO ASK ABOUT THE PROBLEM. LAST WEEK THE LIGHTS WOULDN'T GO OFF, SO WE MADE AN APPOINTMENT. WE ALSO DISCOVERED THAT IF WE PUSHED THE LIGHT STICK (THE LONG SWITCH THAT PROJECTS OUT FROM THE STEERING COLUMN) SLIGHTLY TOWARD THE DASHBOARD, THE LIGHTS WOULD GO OUT. WE THOUGHT USING THIS DISCOVERY AND PROPPING THE LIGHT SWITCH TOWARD THE DASHBOARD WOULD HOLD US UNTIL OUR APPOINTMENT. HOWEVER, THE DAY BEFORE THE APPOINTMENT, THE LIGHTS BECAME MORE STUBBORN AND THE STEERING COLUMN BECAME FIERY HOT NEXT TO THE SWITCH. THERE WAS ALSO THE ODOR OF SOMETHING BURNING. I PARKED THE CAR AND STAYED HOME. THE NEXT DAY AT THE APPOINTMENT, MY HUSBAND WAS TOLD THAT THE SERVICE PEOPLE SEE A SHORTING OUT OF THE LIGHT STICK ALL THE TIME WITH SATURNS. AS A MATTER OF FACT, THERE WAS ANOTHER CAR IN THE SHOP AT THAT MOMENT HAVING THE SAME REPAIR WORK DONE. I AM NOT AN EXPERT AND DON'T KNOW IF THIS PROBLEM IS DANGEROUS. ANY TIME THERE IS A SHORT IN A CAR, I JUST ASSUME THERE IS AN ASSOCIATED FIRE DANGER. HOWEVER, I DO KNOW THAT IF THIS PROBLEM IS AS COMMON AS THE DEALERS SERVICE PERSONNEL SAY, THEN THE PUBLIC NEEDS TO BE NOTIFIED. I DIDN'T RECOGNIZE THE PROBLEM WHEN IT BEGAN, AND NOW BELIEVE THAT WE AVOIDED A FIRE FROM THE SHORT CIRCUIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162332July 13, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY WIFE AND I OWN A 2001 SATURN L200 SEDAN THAT WE HAVE BEEN VERY HAPPY WITH. OVER THE YEARS THERE HAVE BEEN NOTHING MORE THAN THE NORMAL LITTLE PROBLEMS WITH THE CAR. ABOUT TWO WEEKS AGO MY WIFE STARTED NOTICING A 'TICKING' NOISE COMING FROM THE ENGINE. THE SOUND CAME AND WENT BUT MOSTLY WHEN SHE STARTED THE CAR. WE HAD IT IN TO A GARAGE AND THEY WERE UNABLE TO DETERMINE THE CAUSE, BUT ASSURED MY WIFE EVERYTHING WOULD BE FINE. TWO DAYS LATER EVERYTHING WAS NOT FINE. MY WIFE, WHO IS A NURSE, WENT TO START HER CAR AFTER WORK. THE CAR STARTED, WITH THE NOISE, AND THEN STALLED. SHE TRIED TO RESTART THE CAR BUT WAS UNABLE TO. ALL OF THIS HAPPENED SUNDAY JULY 9TH AT 4:00 AM IN THE MORNING. WE HAD THE CAR TOWED THE FOLLOWING MONDAY, AT AN INCREASED EXPENSE BECAUSE SHE WAS IN A LOW CLEARANCE PARKING GARAGE. WE HAD THE ENGINE CHECKED AND IT WAS DISCOVERED TO BE A TIMING BELT FAILURE. LUCKY, FOR US IT HAPPENED WHEN SHE STARTED THE CAR NOT WHEN SHE WAS DRIVING, SO THERE WAS NO OTHER DAMAGE DONE TO THE MOTOR. AS I STATED EARLIER OUR CAR IS A 2001 SATURN L200 THAT HAS ONLY 78,000 MILES. NEVER BEFORE HAVE I HEARD OF A TIMING CHAIN FAILING, LET ALONE AT 78,000 MILES. THE LAST CAR WE OWNED, A 1993 NISSAN MAXIMA HAD A TIMING BELT AND THE MANUFACTURER DID NOT RECOMMEND REPLACEMENT UNTIL 90,000 MILE AT THAT. I HAVE HAD MANY CARS AND HAVE DRIVEN THEM WELL BEYOND 100,000 MILE MARK AND NEVER HAVE I HAD TO FIX A TIMING CHAIN BEFORE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161908July 9, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MY DAUGHTER WAS TRAVELING ON I-95 NEAR RICHMOND, VA 120 MILES FROM HOME WHEN SHE HAD A SUDDEN LOSS OF POWER IN THE SATURN, THE TIMING BELT SLIPPED AND RESULTED IN DAMAGE AND HER SITTING ON THE INTERSTATE IN THE MIDDLE OF THE NIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161782July 7, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ON DEC. 23 OR 24TH, 2005, I STOPPED BY THE SATURN OF GRESHAM DEALERSHIP BECAUSE MY CAR WAS MAKING A VERY ODD NOISE. THE SERVICE MANAGER AND TECHNICIAN LISTENED TO THE CAR AND LOOKED AT THE ENGINE. THEY TOLD ME THAT IT SOUNDED LIKE A AN EXHAUST PROBLEM BUT THE CAR WOULD BE SAFE TO DRIVE UNTIL I COULD MAKE AN APPOINTMENT AFTER CHRISTMAS. I MADE THE APPT. FOR THE WED. FOLLOWING CHRISTMAS, I BELIEVE. ON CHRISTMAS, WHILE DRIVING UP A HILL, MY CAR BEGAN JERKING AND LOST POWER. I WAS NOT DISABLED BUT MY CAR COULD BARELY MAKE IT UP THE HILL. I WAS ABLE TO GET OFF OF THE FREEWAY AND GET HELP FROM FAMILY. I HAD THE CAR TAKEN TO SATURN OF BEAVERTON. THEY WERE ABLE TO LOOK AT THE CAR ON DEC. 26 OR 27TH AND DETERMINED THAT THE CATALYTIC CONVERTER HAD MALFUNCTIONED. THE DEALERSHIP DID MAKE THE NECESSARY REPAIRS UNDER THE WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161665July 6, 2006
ENGINE AND ENGINE COOLING
MY SIXTEEN YEAR-OLD DAUGHTER WAS DRIVING OUR 2001 SATURN L200 AND CAME HOME TO TELL ME THAT THE CAR STARTED MAKING A KNOCKING SOUND. I TOOK IT TO THE MECHANIC TO INVESTIGATE THE PROBLEM. HE CALLED ME TO SHOW ME THE RESULTS: A SHATTERING TIMING CHAIN. THE LINKS OF THE CHAIN WERE BREAKING APART, BUT HAD NOT YET COMPLETELY FAILED. SINCE THE PIECES THAT HAD BROKEN OFF COULD NOT BE CONFIDENTLY RECOVERED FROM THE ENGINE, WE ARE CURRENTLY IN THE PROCESS OF REPLACING THE ENGINE. THIS FAILURE COULD HAVE CAUSED AN EMERGENCY THAT MY DAUGHTER WOULD NOT HAVE BEEN ABLE TO HANDLE HAD THIS TIMING CHAIN FAILED COMPLETELY WHILE SHE WAS DRIVING ON ANY OF THE BUSIER STREETS IN OUR AREA, WHERE TRAFFIC CAN BE MODERATE TO HEAVY. THE ENGINE WITH THE FAILING TIMING CHAIN IS STILL CURRENTLY AVAILABLE IF NEEDED FOR EA06-009. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161539July 5, 2006
ENGINE AND ENGINE COOLING
ON 7/1/6 WHILE DRIVING DOWN THE FREEWAY AT 65 MPH MY SATURN SUDDENLY QUIT RUNNING. MY CAR HAD BEEN RUNNING NORMALLY AND WITHOUT ANY WARNING MY CAR LOST ALL POWER. IT WAS 104`& 20 MILES FROM CIVILIZATION. I WALKED 1 MILE AND THERE WAS A CAMPER ALSO DISABLED ON THE SIDE OF THE ROAD. THE PEOPLE CONTACTED A TOW COMPANY IN THE NEAREST CITY. MY CAR WAS TOWED 120 MILES. ON 7/3, THE DEALERSHIP NOTIFIED ME THAT MY TIMING CHAIN HAD BROKEN WITH SEVERE ENGINE DAMAGE($4000.00). THE SM STATED THAT HE DID NOT RECOMMEND USING ANY USED PARTS TO FIX THE ENGINE. HE ACTED CONCERNED AS TO WHY THE TIMING CHAIN WOULD HAVE BROKEN IN MY CAR. HE MENTIONED THAT THE L SERIES CARS HAVE HAD SOME PROBLEMS. MY CAR IS CURRENTLY IN THE DEALERSHIP BEING WORKED ON. ON 7/5, I SPOKE TO THE AREA MANAGER FOR THE SATURN CORPORATION. SHE SAID SHE KNEW NOTHING ABOUT NHTSA AND DENIED ANY KNOWLEDGE OF FAILURES WITH OTHER SATURNS. SHE STATED THAT THE PROBLEM WAS DUE TO "A POOR MAINTENANCE RECORD". I INFORMED HER THAT SHE WAS SADLY MISTAKEN AS THE SATURN DEALERSHIP MY CAR IS AT WAS NOT THE ONLY DEALERSHIP OR AUTOMOTIVE BUSINESS THAT I HAVE HAD WORK DONE ON MY CAR. I INFORMED HER THAT ON 12/ 25/05, MY CAR LOST POWER GOING UP A HILL AND I HAD WORK DONE ON THE CAR AT A DIFFERENT DEALERSHIP. AT THAT TIME, I HAD TO HAVE THE EMISSION CONVERTER REPLACED BECAUSE IT HAD FAILED. ALSO, I HAVE ROUTINE OIL CHANGES DONE EVERY 3000 OR SO MILES. HER RESPONSE WAS "I AM SORRY IF THE INFORMATION FROM THE DEALERSHIP WAS INCORRECT BUT WE STILL CAN DO NOTHING ELSE." I TOLD HER THAT I WAS APPALLED TO LEARN THAT SATURN HAD BEEN AWARE OF THIS ISSUE FOR SOME TIME; THAT SATURN HAD NEGLECTED TO INFORM THEIR CUSTOMER BASE REGARDING THE POTENTIAL DANGERS OF THIS ENGINE PROBLEM. I EXPLAINED TO HER THE SERIOUSNESS OF PLACING CUSTOMERS IN SUCH DANGER. I TOLD HER THIS COULD HAVE ALL BEEN AVOIDED HAD SATURN NOTIFIED ITS CUSTOMERS OF THE UPGRADE AVAILABLE TO CORRECT THE DEFECT. OF COURSE, SHE DENIED ANY PROBLEMS WITH SATURN CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161404July 4, 2006
EXTERIOR LIGHTING:HEADLIGHTS
SEVERAL TIMES WHEN TRANSITIONING FROM DAYTIME RUNNING LIGHTS TO NORMAL HEADLIGHTS USING THE AUTO HEADLIGHT FUNCTION. THE LIGHTS COME ON HIGH BEAM AND WILL NOT DIM. THE ONLY ACTION THAT WILL CLEAR THE PROBLEM IS TURN OFF THE IGNITION AND WAIT A FEW SECONDS. THE DIMMER SWITCH THEN ACTS NORMALLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161352July 3, 2006
TIRES
IN OCTOBER/NOVEMBER 2005 WE PURCHASED REPLACEMENT TIRES FROM PEP BOYS. WE WERE TOLD THE TIRES PURCHASED WERE PROPER AND HAD A 65,000 MILE WARRANTY. FIRST OF JUNE 2006 MY DAUGHTER HAD A FLAT TIRE. SHE WENT TO PEP BOYS. THEY ADVISED HER TWO FRONT TIRES WERE BALD AT 20,000 MILES NOT DUE TO HER OR THE CAR BUT THE TIRES SOLD WERE WRONG AND SHOULD NEVER HAVE BEEN PUT ON THE CAR SHE HAS. PEP BOYS REFUSED TO REPLACE AT NO COST BECAUSE THEY SAY THEY ARE NOW USED? USED, YES BUT WRONGLY SOLD. WE WERE REPRESENTED AT THE SALE TO BE PROPER NO MENTION THEY WOULD NEVER HOLD UP. BEFORE THIS FLAT TIRE IN APRIL MY DAUGHTER WAS IN A CAR ACCIDENT. IT WAS IN HEAVY TRAFFIC. WE GOT THE CAR BACK MIDDLE OF MAY 2006. ONLY A FEW WEEKS BEFORE THE FLAT. IT NEVER OCCURRED TO US THAT SHE HAD WRONG TIRES, I TALKED WITH MY LOCAL FIRESTONE DEALER WHO I USED FOR YEARS. HE ADVISED ME THAT THESE TIRES ARE RATED (V) WHICH BY THE STANDARDS IS NOT ALLOWED TO BE PUT ON THIS TYPE OF CAR BECAUSE THEY WILL FAIL AND NEVER HOLD UP THERE HAVE BEEN MANY LAWSUITS FROM ACCIDENTS OVER THIS SAME PROBLEM. MY PROBLEM IS THAT PEP BOYS KNOWING SOLD TIRES THAT WOULD NOT HOLD UP ON MY SATURN, APPARENTLY THERE IS A TIRE STANDARD THAT EVEN DICTATES THIS BUT IT WAS NOT FOLLOWED. I UNDERSTAND NO ONE WARRANTIES V RATED TIRES NOT SURE HOW TRUE. THIS PRACTICE PUTS END USERS AT LIFE SAFETY RISK AS WELL AS OTHERS DRIVING ON THE ROAD. PEP BOYS ATTITUDE IS YOU USED THEM ONLY IN THE CONTENT THEY RECOMMENDED AND PRESENTED THEM AT THE POINT OF SALE AS BEING PROPER FOR MY DAUGHTER??S CAR. NOT THAT THEY WOULD WEAR OUT AT 20,000 MILES AND PUT HERE AND OTHERS AT A LIFE SAFETY RISK. IT APPEARS THEY WANT TO THEN PRORATE TIRES AND CHARGE THE DIFFERENCE TO THE END USER WHO WAS NOT AWARE OF THIS. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10161243July 2, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING CHAIN ON 2000LS SATURN "BROKE" AT 94,000 MILES; REGULAR MAINTENANCE MAINTAINED - SYNTHETIC OIL USED, ORIGINAL OWNER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161124June 30, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THERE WAS A GROANING NOISE COMING FROM THE ENGINE COMPARTMENT, WHICH MAY HAVE EMINATING FROM THE POWER STEERING SYSTEM, ON 6/19/05. THE SOUND WAS MORE PRONOUNCED DURING A COLD START. THE VEHICLE WAS DIAGNOSED AT THE DEALERSHIP AND THE TIMING CHAIN WAS REPLACED. THE SAME PROBLEM OCCURRED A FEW DAYS LATER. THE DEALER REFUSED TO CORRECT THE PROBLEM A SECOND TIME AT NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160960June 28, 2006
ENGINE AND ENGINE COOLING
ENGINE SHUT OFF IN THE MIDDLE OF THE STREET DOING 50 MILES AN HOUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160671June 24, 2006
ENGINE AND ENGINE COOLING:ENGINE
AFTER DRIVING FIVE MINUTES, I WAS ACCELERATING MY 2001 SATURN LW300 UP A GENTLE SLOPE TO ENTER A HIGHWAY ON-RAMP WHEN THE ENGINE UNEXPECTEDLY AND FOR NO APPARENT REASON STALLED. ENGINE COULD NOT BE RESTARTED. PROBLEM HAS NOT YET BEEN DIAGNOSED BY SATURN OF AUSTIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160444June 22, 2006
EXTERIOR LIGHTING
DT*: THE CONTACT STATED A RECALL LETTER WAS RECEIVED BACK IN OCTOBER OF 2005, REGARDING THE TAIL LIGHT. LETTER WAS MISPLACED AND THE MANUFACTURER WAS CONTACTED TO HAVE COPIES OF THAT LETTER AS WELL AS ANY RELATED RECALLS ON HIS VEHICLE. MANUFACTURER REFUSED TO SEND COPIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160247June 20, 2006
SUSPENSION:REAR
CONTINUOUS CUPPING OF REAR TIRES DUE TO AN ENGINEERING DEFECT. SHIMS PLACED IN REAR OF CAR. THE CUPPING HAS CONTINUED CAUSING DANGEROUS WEARING OF THE TIRES AT ONE POINT, THE TREAD WAS BEGINNING TO SEPARATE FROM THE CORE AFTER A HIGHWAY TRIP. SATURN TOLD ME THAT THEY CORRECTED THE PROBLEM WITH THE SHIMS. THE FOURTH SET OF TIRES IN 90,000 MILES IS NOW PLACED ON THE CAR BECAUSE ON THE CONTINUING CUPPING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159784June 14, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE ENGINE MADE A TICKING SOUND WHILE RUNNING AND HESITATED TO START ON TWO OCCASIONS. ON ONE OCCASION WHILE THE VEHICLE WAS BEING PULLED FROM THE GARAGE AT 3MPH, THE ENGINE STALLED, BUT RESTARTED AFTER A SHORT PERIOD. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THE TIMING CHAIN NEEDED TO BE REPLACED. THERE IS CURRENTLY AN INVESTIGATION #EA06009, CONCERNING THE ENGINE WHICH INDICATES THAT OTHERS ARE HAVING SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159589June 12, 2006
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN FAILURE, VEHICLE DIED WHILE DRIVING ON HIGHWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159529June 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 SATURN L SERIES STATION WAGON, VIN [XXX]. SEVERAL TIMES IN THE LAST 9 MONTHS (I ESTIMATE 6 TIMES) THE KEY WOULD NOT TURN IN THE IGNITION. IT WOULD SLIDE IN AND OUT OK, BUT WOULD NOT TURN. IT ACTED LIKE IT WAS THE WRONG KEY FOR THIS CAR. THE PROBLEM WAS NOT TENSION ON THE STEERING WHEEL OR TRANSMISSION NOT IN PARK. NO AMOUNT OF KEY JIGGLING FREED THE LOCK. I FOUND THE PROBLEM LISTED IN A GOOGLE SEARCH. THE RECOMMENDATION WAS A TAP WITH A HAMMER ON THE KEY WHILE IT WAS IN THE IGNITION SWITCH. IT TURNED OUT TO NEED A SIGNIFICANT SMACK. I WAS AFRAID THE KEY WOULD BE DAMAGED, BUT THERE WAS NOTHING TO LOSE AT THAT POINT. THAT WORKED THE FIRST FEW TIMES THE LOCKUP OCCURRED. SATURN SERVICE ADVISED ME NOT TO DO THAT, INSTEAD HAVE A NEW KEY CUT FROM THE KEY NUMBER. THEY THOUGHT MY KEY MAY BE WORN AND NO LONGER ACTIVATE THE TUMBLERS CORRECTLY. WE DID THAT AND THERE WERE NO INCIDENTS FOR THREE MONTHS. WHEN THE PROBLEM OCCURRED AGAIN NOTHING WORKED TO FREE IT UNTIL I DID THE HAMMER TRICK. THE DEALER SAYS THERE IS NO RECALL ON THIS ISSUE, AND RECOMMENDS I BRING IT IN FOR TROUBLESHOOTING. AS THE PROBLEM IS INTERMITTENT AND THEY DO NOT KNOW WHAT THE ROOT CAUSE IS, I EXPECT THEM TO DO WHAT OTHER CUSTOMERS HAVE REPORTED; WHICH IS TO REPLACE THE ENTIRE IGNITION LOCK SYSTEM FOR ABOUT $350. WITHOUT KNOWING THE ROOT CAUSE AND HAVING A REASONABLE EXPECTATION THAT THE NEW PART DOES NOT HAVE THE SAME ROOT PROBLEM, I AM RELUCTANT TO DO THAT. I HAVE THE DASH COVERS REMOVED SO WHEN THE PROBLEM OCCURS AGAIN I CAN TAKE THE IGNITION SWITCH APART AND GET A BETTER IDEA OF WHAT IS GOING ON. *NM UPDATED 07/16/2012*JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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