Saturn LS Complaints

1,458 consumer complaints on file.

#10247132October 29, 2008
ENGINE AND ENGINE COOLING
ON THURSDAY SEPTEMBER 11 2008 WHILE DRIVING MY 2001 "L" SERIES SATURN STALLED, CUT OFF IN TRAFFIC AND WOULD NOT RESTART. LUCKILY NO ONE WAS BEHIND ME. I HAVE CONTACTED CUSTOMER SERVICE, AND A COUPLE OF PEOPLE AT THE MAIN OFFICE. 2 PEOPLE FROM THE MAIN OFFICE STATED I SHOULD HAVE BEEN INCLUDED IN THE WARRANTY WORK OF THE SERVICE BULLETIN AND 2 PEOPLE FROM CUSTOMER SERVICE STATED I WAS NOT INCLUDED. I HAVE TRANSCRIPTS OF EVERY CONVERSATION, A COPY OF THE SERVICE BULLETIN, MY RECEIPTS AND PHOTOS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246813October 27, 2008
ENGINE AND ENGINE COOLING:ENGINE
THE CAR WAS IDLING REALLY ROUGH EARLIER IN THE DAY. I WAS GOING TO THE DEALERSHIP TO HAVE IT LOOKED AT BUT ONLY GOT A FEW FEET BEFORE THE CAR DIED. IT TRIES TO TURN OVER BUT NO LUCK. A MECHANIC FRIEND SAID IT SEEMS TO BE THE TIMING BELT. AFTER REVIEW ON THIS AND OTHER WEBSITES I TEND TO AGREE. IT'S BEEN TOWED TO THE DEALERSHIP AND I'M AWAITING MY DIAGNOSIS. IF IT IS IN FACT THE TIMING BELT AND SATURN KNEW ABOUT THIS PROBLEM WHY DIDN'T THEY FIX IT? A RECALL WOULD BE GREAT BUT IF NOT THAT AT LEAST NOTIFY US OF THE PROBLEM SO WE CAN DECIDE WHETHER OR NOT TO HAVE IT FIXED. I'M REALLY UPSET THAT THIS COULD HAVE HAPPENED WITH MY 4 YEAR OLD AND 5 MONTH OLD IN THE CAR WITH ME. DO SOMETHING SATURN!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246843October 27, 2008
FUEL SYSTEM, OTHER
REPEATED FAILURE OF THE STARTING OF MY CAR, 2000 SATURN LS2. PASSLOCK SECURITY SYSTEM IS THE PROBLEM. FOR NO REASON AT ALL, THE SECURITY FEATURE TRIGGERS AND DE-ACTIVATES THE FUEL PUMP FOR 10 MINUTES. HAS BEEN HAPPENING FOR THE PAST TWO YEARS, MULTIPLE TIMES A MONTH. MY CAR HAS BEEN "DEAD" IN THE DRIVEWAY NOW FOR TWO DAYS AS THE SECURITY FEATURE WILL NOT DE-ACTIVATE. ONLY WAY TO FIX IS FOR A DEALERSHIP TO REPAIR, BUT NOT A GUARANTEED FIX. COST ANYWHERE FROM $300 TO $500 TO FIX. NUMEROUS BLOG SITES CONTAIN SAME COMPLAINT FROM LOTS OF GM OWNERS. IF ANYONE IS PUT INTO AN EMERGENCY SITUATION AND THE PASSLOCK SECURITY FEATURE FAILS, THAT PERSON IS STUCK FOR 10 MINUTES OR MORE. THERE IS NO FIX TO BE FOUND. GM NEEDS TO RECALL AND FIX THE PROBLEM! VISIT THIS FORUM SITE FOR NUMEROUS COMPLAINTS ABOUT THE SAME THING I'M MENTIONING ABOVE: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/CHEVROLET-IMPALA/T30R7CEJ84KTJEL1M. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244902October 8, 2008
ENGINE AND ENGINE COOLING
OUR 2001 SATURN HAS A BROKEN TIMING CHAIN AND WITH LITTLE HELP FROM GM OR THE SATURN CORP. OUR LOCAL DEALER IS DOING EVERYTHING THEY CAN, BUT THEIR HANDS ARE TIED TO AN EXTENT. OUR CAR HAS JUST UNDER 70,000 MILES AND WE ARE THE ORIGINAL OWNERS AND HAVE TAKEN CARE OF THE CAR. THIS HAS HAPPENED AND WE FEEL THERE NEEDS TO BE SOME ACCOUNTABILITY FROM THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244283October 3, 2008
ENGINE AND ENGINE COOLING
DRIVING DOWN THE ROAD, CAR LOST ALL POWER, IT WILL NOT TURN BACK ON CAR HAS 90,000 MILES. JUST HAD WATER PUMP REPLACED 1 MONT EARLIER FOR LEAKING. 2002 SATURN L100 BELIEVE IT IS THE TIMING CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244121October 1, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 SATURN L200. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SHUT OFF AND WOULD NOT RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FAILED. THE FAILURE CAUSED OTHER DAMAGES TO THE ENGINE. CURRENTLY, THE VEHICLE IS INOPERABLE AND HAS NOT BEEN REPAIRED. THE CONTACT EXPERIENCED FAILURES IDENTICAL TO THE ONES MENTIONED IN THE RECALL; HOWEVER, THE VIN WAS EXCLUDED. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244152October 1, 2008
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN ON 2002 L200 SEDAN WITH 2.2 L ENGINE BROKE WHILE TRAVELING ON INTERSTATE AT 65 MPH, CAUSING VEHICLE TO STALL AND REFUSE TO START. THIS CAR HAD NOT HAD ANY PROBLEMS PRIOR TO THE UNEXPECTED BREAK. LUCKILY, IT WAS VERY EARLY IN THE MORNING (6:10 AM) AND TRAFFIC WAS MINIMAL. I DID MANAGE TO GET THE CAR TO THE EDGE OF THE ROAD SAFELY. IF THIS HAD HAPPENED AT A BUSIER TIME, MY LIFE WOULD HAVE BEEN IN DANGER. IN ADDITION TO THE TIMING CHAIN NEEDING REPLACEMENT, ALL VALVES AND THE HEAD NEEDED TO BE REPLACED. CAR HAS BEEN IN THE SHOP FOR A WEEK AND COST IS ESTIMATED TO BE AT LEAST $ 2,500.00. BLUE BOOK PRICE FOR THIS CAR IS $ 4,165.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244010September 30, 2008
VISIBILITY
THE HEATER/DEFROST BLOWER MOTOR ON MY 2000 SATURN LS NEEDS TO BE REPLACED FOR THE SECOND TIME. THE FIRST REPLACEMENT WAS DECEMBER 2004. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE I LIVE IN WISCONSIN AND I WILL NOT BE ABLE TO DEFROST MY WINDSHIELD FOR VISIBILITY ONCE WINTER IS HERE UNLESS I REPLACE THE BLOWER MOTOR AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243855September 29, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 SATURN L200. SOON AFTER PURCHASING THE VEHICLE, THE CONTACT BEGAN TO SMELL GAS. APPROXIMATELY TWO WEEKS LATER, WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL PUMP SPRAYED GASOLINE OUT OF THE FUEL TANK AND ONTO THE GROUND. THE FITTING FROM THE PUMP TO THE FUEL LINE HAS DETERIORATED. THE CURRENT MILEAGE WAS 53,000 AND FAILURE MILEAGE WAS 52,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241336September 8, 2008
POWER TRAIN
TL*THE CONTACT OWNS A 2001 SATURN L200. WHILE DRIVING LESS THAN 45 MPH, THE VEHICLE STALLED AND CAME TO A COMPLETE STOP. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241079September 5, 2008
ENGINE AND ENGINE COOLING
I WAS TRAVELING ON THE INTERSTATE @ A SPEED OF 70 MPH WHEN MY CAR JUST SUDDENLY DIED. I HAD MY TWO CHILDREN IN THE BACK SEAT AND WAS LUCKY THAT I WAS NEAR AN OFF RAMP. MY CAR WAS TOWED TO A MECHANIC WHO SAID THAT THE TIMING CHAIN HAD SNAPPED AND THAT IT HAD BENT ALL OF THE PISTONS. THE TOTAL COST OF REPAIR WAS OVER $1600.00. I LATER FOUND OUT ABOUT THE RECALL AND WAS UPSET TO FIND OUT THAT MY VIN WAS NOT INCLUDED. SATURN SAID IT MUST HAVE BEEN A COINCIDENCE THAT MY CAR WAS AFFECTED BY THE SAME THING THAT THE RECALLED VINS WERE AFFECTED BY. SATURN NEEDS TO RECALL ALL CARS THAT THE TIMING CHAIN WERE USED IN. THIS WAS NOT A COINCIDENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240904September 4, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2001 SATURN L200. THE CONTACT'S SPOUSE LEFT THE VEHICLE IN DRIVE, REMOVED THE KEY FROM THE IGNITION, AND EXITED THE VEHICLE. THE VEHICLE SUDDENLY ROLLED BACKWARDS DOWN A HILL. THERE WERE NO INJURIES. THE CURRENT MILEAGE WAS 70,000 AND FAILURE MILEAGE WAS 67,000. UPDATED 10/03/08 *BF THE CONSUMER STATED THE KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVED WITH THE VEHICLE IN DRIVE. UPDATED 10/07/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240877September 4, 2008
ENGINE AND ENGINE COOLING
TL - THE CONTACT OWNS A 2001 SATURN LS. WHILE DRIVING 50 MPH THE ENGINE SHUT OFF. THE VEHICLE HAD TO BE TOWED. THE DIAGNOSIS WAS THAT THE TIMING CHAIN HAD FAILED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED A SAFETY RECALL 07V519000 - ENGINE AND ENGINE COOLING. WHEN THE DEALER WAS CONTACTED HE SAID THAT THE RECALL DID NOT APPLY TO THE VEHICLE IDENTIFICATION NUMBER. THE CURRENT AND FAILURE MILEAGE WAS 129,000. KG *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240670September 2, 2008
ENGINE AND ENGINE COOLING:ENGINE
I RECEIVED A RECALL NOTICE ON MY 2001 SATURN L-SERIES VEHICLE CONCERNING THE TIMING CHAIN IN JAN. 2008, WHEN I CALLED TO SCHEDULE THE SERVICE, I WAS TOLD THAT MY CAR WAS NOT IN THE RECALL POPULATION. I QUESTIONED WHY I HAD GOTTEN THE RECALL NOTICE, BUT WAS NOT GIVEN A REASON. HOWEVER, THE TECHNICIAN ASSURED ME THAT THE TIMING CHAIN IN MY CAR WAS GOOD AND WOULD NOT BE A PROBLEM. HOWEVER, EIGHT MONTHS LATER - THE TIMING CHAIN IS OUT IN CAR. AFTER INVESTIGATING, I REALIZED THAT MY CAR WAS BUILT IN MARCH 2001 AND THE RECALL POPULATION ENDED WITH CARS BUILT IN FEB. 2001. I HAVE CONTACTED SATURN AND THEY WERE EXTREMELY UNHELPFUL. MY CAR IS BEING FIXED AT MY COST. THE CAR JUST REFUSED TO START ONE DAY WITHOUT WARNING. THERE WAS NOTHING TO INDICATE THAT ANYTHING WAS GOING BAD. I HAVE SINCE FOUND OUT THAT SATURN WAS AWARE THAT THE TIMING CHAIN PARTS WERE FAULTY, BUT DID NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240694September 2, 2008
ENGINE AND ENGINE COOLING:ENGINE
2000 SATURN L SERIES WITH 80,000 MILES HAS DAMAGED TIMING CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240695September 2, 2008
ENGINE AND ENGINE COOLING
2001 SATURN L200. DAUGHTER WAS DRIVING 45 MILES PER HOUR AND THE CAR CUT OFF. THERE WAS NO STEERING OR BRAKES. SHE LUCKILY WAS ON A STRAIGHT A WAY AND COASTED TO A STOP. THE TIMING CHAIN BROKE AND TOOK THE TOP HALF OF THE ENGINE WITH IT. NOT THE BELT THE CHAIN BROKE. IT CAME TO A TOTAL OF $2500.00 TO REPAIR. I WENT ONLINE AND TYPED IN 2001 SATURN L200 TIMING CHAIN AND CAME UP WITH A LIST OF OVER 9 PAGES OF COMPLAINTS FOR THIS EXACT PROBLEM. THE MILEAGE ON THE CARS RANGED FROM 20,000 (NEW) TO 100,000 MILES. I BELIEVE THIS NEEDS TO BE INVESTIGATED AND RECALLED. NOT TO MENTION MY DAUGHTER COULD HAVE BEEN KILLED. I AM VERY DISGUSTED IN HOW WE WERE TREATED AS WELL BY SATURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239561August 25, 2008
ENGINE AND ENGINE COOLING:ENGINE
I HAD JUST EXITED FROM INTERSTATES 440 WHEN MY TIMING CHAIN SNAPPED AND RENDERED THE VEHICLE WITHOUT ANY ENGINE POWER OR POWER STEERING IN THE MIDDLE OF A BUSY ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239617August 25, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 SATURN L200. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE ENGINE'S TIMING CHAIN FAILED AND NEEDED TO BE REPLACED AT THE COST OF $3,000. THE MANUFACTURER STATED THAT BECAUSE HIS MODEL YEAR WAS NOT AFFECTED BY NHTSA CAMPAIGN ID NUMBER 07V519000 (ENGINE AND ENGINE COOLING), THEY WOULD ONLY ASSUME PARTIAL FINANCIAL RESPONSIBILITY. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239645August 25, 2008
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY CAR AND IT QUIT. UPON INVESTIGATION I DETERMINED THE CAUSE TO BE A TIMING CHAIN FAILURE. I PURCHASED THE PARTS AND MADE THE REPAIR. RECENTLY I DISCOVERED THIS MODEL OF CAR WAS INVOLVED IN A RECALL FOR TIMING CHAIN FAILURE AND WANT TO BE REIMBURSED FOR MY EXPENSE. I HAVE CONTACTED THE DEALER AND CUSTOMER SERVICE HOTLINES BUT THEY TELL ME MY PARTICULAR CAR WAS NOT INVOLVED IN THE RECALL EVEN THOUGH MY VIN NUMBER IS IN THE RANGE INDICATED IN THE RECALL NOTICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239663August 25, 2008
ENGINE AND ENGINE COOLING
TIMING CHAIN BROKE ON OUR CAR 2002 L-SERIES SATURN THAT HAS 50,000 MILES ON IT. THIS IS A COMMON PROBLEM AND ONLY THE 2001 YEAR MAKE OF MY CAR IS COVERED ON A RECALL, EVEN THOUGH MY CAR WAS PURCHASED IN 2001. THE DEALER JUST WORKED ON THIS PART 5 MONTHS AGO AND THEY DENY THAT THE TWO PROBLEMS ARE RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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