Ram 3500 Complaints (2014)

202 consumer complaints on file.

#10786406October 27, 2015
POWER TRAIN
THERE IS A SOMETIMES SIGNIFICANT DELAY IN RESPONSE WHEN PRESSING ACCELERATOR PEDAL AND ACTUAL ACCELERATION OF THE VEHICLE. THIS MAKES IT DIFFICULT TO JUDGE MERGES INTO TRAFFIC OR WHEN MAKING TURNS FROM A STOP INTO TRAFFIC. THE DELAY COULD BE RELATED TO THE TURBO CHARGER SPINNING UP, BUT IT DOES LEAD TO A DANGEROUS CONDITION. THIS IS PARTICULARLY NOTICEABLE WHEN THE VEHICLE IS COLD. I DID NOT NOTICE SUCH A PERCEPTIBLE DELAY IN ACCELERATION WHEN DRIVING AN OLDER MODEL DIESEL PICKUP ALSO MADE BY DODGE RAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786512October 27, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER PROVIDED NO ESTIMATED TIME FRAME FOR THE REPAIR AND THE CONTACT WAS WAITING FOR LONGER THAN A MONTH. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785349October 22, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784692October 21, 2015
POWER TRAIN
ANYTIME I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL CAUSING THE TRUCK TO COAST A BIT, AND THEN DEPRESSING THE ACCELERATOR PEDAL BACK DOWN IN AN EFFORT TO SPEED UP, THERE IS A 2 TO 4 SECOND PAUSE BEFORE THE TRUCK EVEN STARTS TO ACCELERATE. THIS ISSUE CHANGES IN DELAY TIME DEPENDING ON THE CURRENT SPEED YOUR COASTING AT. THE 25 TO 45 MPH RANGE SEEMS TO CREATE THE LONGEST DELAY. IN TWO INSTANCES, TRAVELING AT AROUND 35 MPH, I DEPRESSED THE ACCELERATOR PEDAL TWICE WITHIN A SECOND OF EACH OTHER (IN AN EFFORT TO TIME MY ACCELERATION WITH THE TRAFFIC) AND THE TRUCK ACTUALLY STALLED OUT DARN NEAR KILLING ME. SINCE THEN I HAVE LEARNED THAT IF I KEEP THE TRUCK FROM COASTING WHEN I'M TRYING TO MERGE (A LITTLE ACCELERATOR WITH SOME BRAKE AT THE SAME TIME) WHICH KEEPS THE POWERTRAIN ENGAGED, ELIMINATES THE ACCELERATION DELAY. NOT GOOD FOR MY BRAKES THOUGH, AND NOT ALWAYS ABLE TO ACCOMPLISH. MY HOPE IS THAT SOMEONE WILL DO SOMETHING ABOUT THIS BEFORE A SERIOUS INJURY OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783599October 20, 2015
POWER TRAIN, UNKNOWN OR OTHER
TRUCK SHAKES VIOLENTLY BETWEEN 70-78 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783601October 20, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
HAS SEVERE DEAD PEDAL. IF I HAVE TO LET OFF THE GAS PEDAL FOR A SECOND TO MERGE INTO TRAFFIC THEN GIVE IT GAS AGAIN IT FALLS ON IT'S FACE AND DOESN'T MOVE OR DO ANYTHING AT ALL FOR UP TO 5 SECONDS. HAS ALMOST CAUSED 4 CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782271October 15, 2015
ENGINE, STEERING, UNKNOWN OR OTHER
PROBLEM # 1: STRONG COOLANT AND BURNING RUBBER SMELL. NO LEAKS FOUND. PROBLEM #2: DEFECTIVE FRONT WINDSHIELD (PRISM DISTORTION, SAFETY ISSUE). PROBLEM #3: FRONT VIBRATION. PROBLEM #4: WIND NOISE ON LEFT DOORS. PROBLEM #5: RADIO TURNS-OFF AND/OR CD STOPS PLAYING ON BUMPY ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779922October 5, 2015
ELECTRICAL SYSTEM, STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND OFF, THE DASHBOARD ELECTRICAL COMPONENTS MADE AN ABNORMAL NOISE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V459000 (STEERING) AND 15V541000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED AND REPAIRED; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIRS. IN ADDITION, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT), BUT FAILED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,029. THE VIN WAS NOT AVAILABLE. UPDATED 01/27/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766496September 21, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 65 MPH AND APPROACHING A REST AREA, THE CONTACT DISCOVERED EXTENSIVE SMOKE COMING FROM THE TAIL PIPE. THERE WAS AN ABNORMAL NOISE AND THE VEHICLE SUDDENLY CAUGHT FIRE FROM UNDERNEATH. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE WIRE HARNESS WAS DAMAGED DUE TO THE FAILURE AND INDICATED THAT THE FUEL INJECTORS FAILED CAUSING COMBUSTIBLE FRAGMENTS TO IGNITE THE FUEL, WHICH DAMAGED THE DEF SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS) AND 15V459000 (STEERING); HOWEVER, THE RECALL REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE CAUSE OF THE FIRE. THE APPROXIMATE FAILURE MILEAGE WAS 110,214.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10762647September 9, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT NOTICED THAT ALL OF THE TIRES WERE ABNORMALLY WORN OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749931August 19, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
THE OEM TRAILER BRAKE CONTROLLER DOES NOT WORK AS DESIGNED. THERE HAS BEEN NUMBER OR TIMES THAT I CAME CLOSE HITTING A CARS. THE BRAKE CONTROLLER IS NOT SUPPLYING ENOUGH VOLTS TO STOP MY 17K TRAILER. TOOK IT TO THE DEALER AND THEY SAID OEM BRAKE CONTROLLER IS WORKING FINE. WHEN I CHECK CONTROLLER IT'S ONLY SUPPLYING 6.5 VOLTS WHEN THE MANUAL SLIDE IS FULLY ENGAGED. THIS IS A BIG PROBLEM AND NEEDS TO BE ADDRESS BEFORE SOMEONE GETS KILLED. BY THE WAY MY TRAILER IS BRAND NEW AND WORKS FINE WITH FORD AND CHEVY OEM BRAKE CONTROLLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747188August 8, 2015
ELECTRICAL SYSTEM
MY HUSBAND WAS STOPPED AT A SIGNAL LIGHT AND THE TRUCK LURCHED FORWARD HITTING THE CAR IN FRONT. INSURANCE COMPANY HAD AN EXPERT CHECK THE TRUCK AND WE WERE ADVISED BY HIM NOT TO OPERATE THE VEHICLE. CHRYSLER HAD THEIR EXPERT EXAMINE IT ON 8/4/2015. I WAS INFORMED ON THAT DATE THAT HE AND THE DEALERSHIP WERE OUT OF THE LOOP AND I HAD TO SPEAK WITH CHRYSLER. THEY WILL NOT RETURN ANY OF MY HONE CALLS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746514August 5, 2015
WHEELS, SUSPENSION, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS WORN OUT CAUSING THE VEHICLE TO VEER TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRE WAS 1/4 WORN OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CAUSING THE TIRE TO WEAR OUT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500. UPDATED 09/18/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743992July 27, 2015
POWER TRAIN, STRUCTURE:BODY, SUSPENSION
I GET A BAD VIBRATION AROUND 76-86 MPH. I ORIGINALLY BOUGHT A 2013 DUALLY LONGHORN DIESEL , BROUGHT BACK 5 TIMES TO DEALER AND COULD NOT FIX VIBRATION ISSUE, NOW HAVING SAME ISSUE WITH THIS TRUCK, 70K SHOULD NOT BE HAVING TO DEAL WITH THIS SAME THING AGAIN. I LOST WORK, PERSONAL TIME AND ALL AGGRAVATION WITH 2013 AND NOW 2014 SAME ISSUE. SOMETHING IS WRONG WITH THESE TRUCK WITH THE VIBRATION ISSUE AND NEED TO BE CORRECTED, IT'S GOING TO VIBRATE ITSELF APART AND GETTING RATTLE NOISES WHEN I DRIVE BESIDE THE FACT THAT IT'S SHAKING MY GUTS APART . I'VE ALREADY WENT THRU ONE SET OF REAR TIRES AND NOW HAVING TO PUT ANOTHER SET ON AT 28K. SOMETHING IS WRONG!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743721July 27, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE STEERING WHEEL WAS UNSTABLE AND THAT IT CONTINUED TO VEER TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT THEY WERE NOT ABLE TO REMEDY THE FAILURE. THE DEALER PROVIDED AN ALIGNMENT MORE THAN FIVE TIMES, WHICH DID NOT REMEDY THE FAILURE. THE DEALER ROTATED THE TIRES ONCE AND THE CONTACT ALSO ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743453July 25, 2015
POWER TRAIN
WHEN DRIVING DOWNHILL THE ENGINE BRAKE WORKS INTERMITTENTLY AND THE TRANSMISSION SOMETIMES GOES INTO NEUTRAL. WHEN IN NEUTRAL YOU HAVE TO INCREASE THE ENGINE RPM'S BY AT LEAST 1000 TO GET THE TRANSMISSION TO GO BACK INTO GEAR. TECHNICIANS TELL ME SOMETHING IS STRANGE BUT THEY ALL SAY CHRYSLER BACK EAST SOMEWHERE SAYS ALL IS NORMAL AND THAT IS ALL THEY CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733258July 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400. UPDATED 12/01/15*LJ UPDATED 11/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733130July 7, 2015
TIRES, SUSPENSION
CPSC:I1530237A. 2015 DODGE RAM 3500. CONSUMER STATED THE CAMBER ADJUSTMENT ISSUE IS CAUSING UNEVEN AND PREMATURE TIRE WEAR. *LN THE CONSUMER STATED THE UNEVEN AND PREMATURE WEAR OF THE TIRES, WERE ON THE EDGE OF THE FRONT TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716289May 13, 2015
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712630April 24, 2015
FUEL SYSTEM, DIESEL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE FAILURE MILEAGE WAS 4,600. UPDATED 6/25/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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