Ram 3500 Complaints (2014)

202 consumer complaints on file.

#10837095February 19, 2016
STEERING
THE DRAG LINK ADJUSTER FOR THE STEERING WHEEL WAS NOT TIGHTENED TO SPEC. THIS CAN RESULT IN LOSING STEERING CONTROL WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836622February 17, 2016
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 RAM 3500. IN APRIL OF 2015, WHILE THE VEHICLE WAS IN REVERSE, THE BRAKES MALFUNCTIONED. THE CONTACT'S VEHICLE FAILED TO STOP AND BUMPED INTO A SECOND VEHICLE. THERE WERE NO INJURIES. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES SUDDENLY ACTIVATED WITHOUT THE BRAKE PEDAL BEING APPLIED. DURING THE INCIDENT, THE BRAKE SENSOR, ABS SENSOR AND THROTTLE SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKE MODULE SENSOR AND TRANSMISSION SENSOR, BUT THE FAILURE RECURRED WHILE BEING TEST DRIVEN. IN NOVEMBER OF 2015, THE VEHICLE EXPERIENCED THE FAILURE AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STAR CONNECTOR. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10825061February 9, 2016
UNKNOWN OR OTHER
FAILURE OF FRONT HUB ASSEMBLY(BEARINGS) DUE TO EXCCESSIVE WEIGHT OF ENGINE ON UNDER RATED BEARING ASSEMBLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823640February 1, 2016
SERVICE BRAKES, UNKNOWN OR OTHER
INTEGRATED TRAILER BRAKE CONTROLLER FAILS TO PROVIDE SUFFICIENT BRAKING POWER TO TRAILER. ON SEVERAL OCCASIONS, TRUCK AND TRAILER WERE IN NEAR-MISS POTENTIAL ACCIDENTS DUE TO INSUFFICIENT TRAILER BRAKING. CONTROLLER WILL NOT HOLD TRAILER STILL WHILE THE TRUCK IS AT REST. REGARDLESS OF SETTINGS, INCLUDING MAX POWER SETTINGS AND USING THE MANUAL SLIDER FULLY ENGAGED, THE CONTROLLER WOULD NOT ACTIVATE THE TRAILER BRAKES SUFFICIENTLY TO SAFELY SLOW THE TRAILER IN ANY SITUATION. TRAILER IN QUESTION IS APPROXIMATELY 13,000#, DUAL AXLE WITH BRAKES ON BOTH AXLES. SECOND TRAILER WAS USED FOR TESTING WITH SIMILAR RESULTS, INCLUDING THE INABILITY TO CAUSE BRAKE LOCKUP OF AN EMPTY FLATBED TRAILER. DEALER REPLACED ITBM COMPONENT(S), WITH NO CHANGE. EXCUSED AS WORKING PROPERLY, EVEN WITH OBVIOUSLY INSUFFICIENT BRAKING ABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823078January 29, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE PARTS WOULD NOT BE AVAILABLE UNTIL MARCH OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822883January 28, 2016
STEERING
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE LEFT INTO ONGOING TRAFFIC. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE HAD TO BE STEERED WITH EXCESSIVE FORCE BACK TO THE CORRECT SIDE OF THE ROAD. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH WITH CRUISE CONTROL ENGAGED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED TO THE LEFT WITHOUT WARNING. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822242January 26, 2016
ENGINE
I HAVE FUMES GETTING INTO THE CABIN OF MY VEHICLE. THE EGR VALVE HAS BEEN RPLACED ONCE ALREADY AT 16000 MILES. THE FUMES PERSIST AND HAPPEN AT RANDOM REGARDLESS OF DRIVING CONDITIONS. VEHICLE HEATER IS ON WITH OUTSIDE AIR ON, BUT SMELL WILL PERSIST EVEN WHEN VEHICLE IS IN MOTION AT HIGHWAY SPEEDS AND IS NOXIOUS ENOUGH TO CAUSE THROAT TO FEEL SORE AND EYES TO WATER. THIS IS NOT DUE TO BEING NEAR ANOTHER DIESEL VEHICLE. AGAIN HAPPENS AT RANDOM, FORUMS SUGGEST SMELL MAY BE LINKED TO REGEN PROCESS. REGARDLESS OF PROCESS FUMES SHOULD NOT BE ABLE TO ENETR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821632January 22, 2016
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE GPS IN THE VEHICLE WOULD NOT WORK AND THE MAINTENANCE WARNING INDICATOR WOULD NOT CLEAR OFF OF THE INSTRUMENT PANEL AFTER THE MAINTENANCE SERVICE WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GPS FAILED AND THE UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT REMAINED FOR OVER A MONTH UNTIL IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,447.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820192January 14, 2016
STRUCTURE:BODY, POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH IN RAINY WEATHER, THE REAR PASSENGER SIDE OF THE ROOF STARTED TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD LIGHTHOUSE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817482January 3, 2016
SERVICE BRAKES, POWER TRAIN, SUSPENSION
NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS IT DOWNSHIFTED AND PUH POW OVER IT WENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10811486December 21, 2015
STEERING, SUSPENSION
THIS TRUCK OCCASIONALLY AFTER GOING OVER A BUMP IN THE ROAD AT HIGHWAY SPEEDS WILL DEVELOP A JARRING, CONSTANT SEVERE VIBRATION IN THE STEERING WHEEL AND SUSPENSION. FROM WHAT I CAN TELL THIS IS THE "DEATH WOBBLE" I HAVE SEEN REPORTED ONLINE. IT IS A VERY VIOLENT VIBRATION THAT CAN ONLY BE STOPPED BY SLOWING THE TRUCK BELOW 25-30MPH. IT IS SO SEVERE THAT IT FEELS LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE. THIS HAS NOW HAPPENED 4 TIMES WITH THIS VEHICLE. IT HAS APPROXIMATELY 44,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808732December 7, 2015
STEERING
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807708December 1, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS AN ABNORMAL NOISE, THE STEERING PULLED TO THE LEFT AND RIGHT, AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRACK BAR BRACKET FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794580November 18, 2015
SEAT BELTS, AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V541000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT ON NHTSA CAMPAIGN NUMBERS 15V460000 AND 15V459000. VIN TOOL CONFIRMS PART NOT AVAILABLE ON NHTSA CAMPAIGN NUMBER 15V541000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794520November 17, 2015
WHEELS
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES ON THE VEHICLE WERE REPLACED THREE TIMES DUE TO THE FRONT WHEEL ALIGNMENT WEARING DOWN ON THE TIRES. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790039November 12, 2015
STEERING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER CAUSING THE VEHICLE TO VEER TO THE LEFT. THE CONTACT ALSO STATED THAT THERE WAS A LOAD NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787775November 2, 2015
SERVICE BRAKES
THE PARKING (EMERGENCY BRAKE) DOES NOT WORK AND NEVER HAS SINCE VEHICLE WAS NEW. IT WOULD LOCK UP AT TIMES BUT THEN NOT WORK TO KEEP VEHICLE FROM ROLLING. THIS SEEMS RATHER INSIGNIFICANT UNTIL YOU UNDERSTAND THAT THE VEHICLE HAS NO PARK(NO PARKING POSTION) SO THE PARKING BRAKE MUST WORK TO KEEP VEHICLE FROM ROLLING, THIS VEHICLE WILL ROLL ANYTIME MOTOR IS OFF UNLESS PARKING BRAKE(EMERGENCY BRAKE) IS ENGAGED. IT HAS BEEN IN THE SHOP MANY TIMES TO REPAIR THIS ISSUE AND IT HAS NEVER EVEN BEEN IMPROVED!!! SAFETY ISSUE IS THAT VEHICLE SHOULD NEVER HAVE BEEN ALLOWED TO BE MANUFACTURED WITH NO PARK! UNLIKE A STANDARD TRANSMISSION WHICH CAN BE PUT IN GEAR WITH MOTOR OFF TO STOP FROM ROLLING THERE IS NO WAY ON THIS VEHICLE OTHER THAN THE PARKING BRAKE!(EMERGENCY BRAKE) I HAVE VIDEO OF THE PROBLEM AND HERE IS A LINK TO THAT VIDEO. HTTPS://YOUTU.BE/EP_HP3DEKMY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787285October 30, 2015
STEERING
WHILE DRIVING THE STEERING COMPONENT BROK ON THE VEHICLE WHICH MADE IT VERY UNSTABLE TO DRIVE. I HAD JUST DRIVEN THE CAR FROM THE DEALERSHIP TO HOME FOR REPAIRS FOR TWO OTHER WARRANTY ISSUES. THEY SHOULD HAVE BEEN AWARE OF THE FAULTY WELDING ON THE STEERING COMPONENT AT THE TIME IT WAS IN THE SHOP ON 10/28-10/29/2015. I TOLD THEM TO HAVE IT TOWED TO THEIR SHOP BUT THEY IGNORE ME AND DROPPED AN EMPLOYEE OFF TO DRIVE IT. THE EMPLOYEE ATTEMPTED TO DRIVE THE VEHICLE AND ALMOST RAN OFF THE SIDE OF THE ROAD. THE EMPLOYEE TURNED AROUND AND BROUGHT THE VEHICLE BACK. I HAD TO USE MY AAA ACCOUNT TO HAVE THE TRUCK TOWED TO THEM. VICTOR AT DODGE IN WATSONVILLE, CA CALLED LATER TO SAY THE PROBLEM WAS WITH A RECALL AND THAT THEY WILL GET BACK TO ME AFTER THEY TALK TO CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787299October 30, 2015
SUSPENSION
I WAS NOTIFIED OF RECALL R-46 ON OR ABOUT 10/06/15 BY THE DEALER. AT THAT TIME I WAS TOLD THAT IN THE OPINION OF THE DEALER, HE DID NOT FEEL THE VEHICLE WAS SAFE TO DRIVE IN THE MANNER THAT I USE THE VEHICLE. I TOW A 16,000# FIFTH-WHEEL RV TRAILER. I AM A FULL-TIME RVER AND TRAVEL MUCH OF THE TIME. WHEN THE DEALER CONTACTED HIS COUNTERPART HE AGREED THAT THE VEHICLE WAS NOT SAFE TO OPERATE THE VEHICLE IN THE MANNER I INTEND TO USE IT. PICTURES WERE TAKEN FOR THE RECORD. WHEN FCA WAS CONTACTED AND THE PROBLEM WAS EXPLAINED THEY TOLD THE DEALER THAT A RENTAL VEHICLE WAS AT THE DEALERSHIP'S DISCRETION AND THE DODGE WOULD NOT AUTHORIZE ONE. EVENTUALLY THE PICTURES WERE FORWARDED TO DODGE ENGINEERING TO REQUEST A FIX. ENGINEERING SAID THAT THERE WAS NO PROBLEM AND THE DEALERSHIP RETURNED THE VEHICLE TO ME SAYING THEY COULDN'T HELP. THE DEALERSHIP REQUESTED THAT ENGINEERING SEND SOMEONE OUT TO PHYSICALLY VIEW THE PROBLEM. THEY REFUSED SAYING THE PICTURES DID DISPLAY ANY CRACKS AND THAT THE WELD LOOKED SUFFICIENT. I LOOKED OVER THIS SITE AND FOUND THAT THIS PROBLEM WAS IDENTIFIED AS EARLY AS FEBRUARY 2014 AND CONTINUED TO DATE. ON AUGUST 26, 2015, FCA STATED THAT THERE WAS INSPECTION AND CORRECTIVE ACTION IDENTIFIED IN A COMMUNICATIONS R46082615. TO DATE, THE ONLY RESPONSE FROM THE FCA RECALL CENTER IS THAT THE REPAIR IS IN DEVELOPMENT AND NO PARTS ARE AVAILABLE. THIS IS THE SECOND RAM THAT I HAVE HAD A RECALL THAT COVERED AN EXTENSIVE AMOUNT OF TIME. FCA'S RESPONSE TO ME IS THAT THE ONLY PROBLEM I WOULD HAVE IF THE TRACK BAR BRACKET BROKE WOULD BE DIFFICULT STEERING AND POSSIBLY A CRASH. THAT ISN'T ACCEPTABLE TO ME, MY WIFE, THE COST OF MY RV, OR THE LIABILITY TO OTHERS. FCA NEEDS TO PROVIDE A FIX OR GIVE US A LETTER STATING THAT THERE IS NO DEFECT. AT THIS TIME I AM DRIVING MY VEHICLE AND TOWING MY RV BECAUSE IT IS THE ONLY VEHICLE AVAILABLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786645October 28, 2015
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS. IN ADDITION, THE TPM AND A/C FAILED TO FUNCTION PROPERLY, AND AN ABNORMAL NOISE COULD BE HEARD FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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