Ram 3500 Complaints (2015)

137 consumer complaints on file.

#11191956March 27, 2019
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL FAILED, WHICH CAUSED THE VEHICLE TO ACCELERATE AND BRAKE ON ITS OWN. FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS (550 N ALBERTA ST, POST FALLS, ID 83854) WAS CONTACTED, BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180837February 18, 2019
STEERING
THE STEERING WHEEL BEGAN LOSING IT'S FUNCTION AFTER TURNING OUT OF MY DRIVEWAY, WHILE I WAS DRIVING DOWN MY STREET, AT APPROXIMATELY 20-25 MPH. IT WOULD TURN APPROXIMATELY 90 DEGREES WITH NO AFFECT SUDDENLY. I HAD IT TRANSPORTED TO THE RENO DODGE DEALERSHIP. THEY AT FIRST TRIED TO CHARGE ME FOR A REALIGNMENT. I TOOK IT TO ANOTHER REPAIR SHOP, AND THEY IDENTIFIED THAT THERE WAS A RECALL ON THIS ISSUE DUE TO A FAILURE IN THE 'DRAG LINKAGE.' I WENT BACK TO RENO DODGE AND THEY ADMITTED THERE IS A RECALL, BUT THEY DIDN'T HAVE THE UPDATED INFIRMATION FROM CHRYSLER, SO THEY WOULD NIT FIX IT. I HAD THE REPAIRS DONE AT THE OTHER SHOP, AND FCA HAS NOW BEEN AVOIDING REIMBURSING ME. THEY KEPT TELLING ME THEY COULDN'T IDENTIFY MY VIN, THEN THE HAD OTHER 'TECHNICAL DIFFICULTIES',THEY CLOSE MY CASE AS SOON AS THEY OPEN IT! THEY HAVE DONE THIS 4 TIMES NOW!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180043February 14, 2019
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
MANUFACTURING DEFECT IN A DRAINAGE RAIL ON SUNROOF CAUSES WATER TO RUN INTO ELECTRONICS AND SIDE CURTAIN AIRBAG AND ITS WIRING. THIS LEAKING OCCURS WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY. HERE'S A YOUTUBE VIDEO OF MY FINDINGS. HTTPS://M.YOUTUBE.COM/WATCH?V=QMXFK_UUVY4&T=29S
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161960December 17, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING APPROXIMATELY 78 MPH, AN ABNORMAL NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY. THE CONTACT NOTICED THAT THE THREAD ON THE NUT FROM THE INNER TIE ROD WAS SHAKING. THE VEHICLE WAS TAKEN TO LEGACY CHRYSLER DODGE JEEP RAM (1798 HIGHWAY 3175 N BYP, NATCHITOCHES, LA 71457, (318) 238-3383) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,221. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151710November 15, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT STATED THAT THE HEADLIGHTS KEPT GOING OUT SEVERAL TIMES. THE CONTACT REPLACED ALL OF THE BULBS, SPECIFICALLY THE LOW BEAM HEADLIGHTS, BUT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS OPERATED NORMALLY. THE DEALER (CLASSIC CHRYSLER DODGE JEEP RAM, 1102 WALTON DR, TEXARKANA, TX 75503, (903) 716-0600) SCHEDULED A DIAGNOSTIC APPOINTMENT FOR NEXT WEEK. THE CONTACT INDICATED THAT HE HAD TWO OTHER 2016 RAM 3500 VEHICLES THAT EXHIBITED THE SAME FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145266November 4, 2018
POWER TRAIN, UNKNOWN OR OTHER
ON PRESSING THE ACCELERATOR PEDAL, THERE IS A NOTICEABLE HESITATION BEFORE THE POWERTRAIN RESPONDS. I FEAR ONE DAY GETTING T BONED (SIDE IMPACT) FROM ANOTHER MOTORIST THAT IS UNABLE TO STOP OR NOT REALIZING THIS IS HAPPENING TO ME AND NOT SLOW DOWN QUICK ENOUGH. THIS IS ONLY NOTICEABLE FROM ACCELERATING FROM TAKEOFF AS IN LATER GEARS THE RESPONSE FROM ACCELERATOR TO RESPONSE IS FASTER. I BOUGHT THIS TRUCK USED ALMOST 2 MONTHS AGO AND DEALERSHIPS AND RAM CUMMINS FORUMS SITE THIS AS A COMMON PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144609November 1, 2018
STEERING
PITTMAN ROD BOLTS KEEP BACKING OFF, 2ND TIME THIS HAS HAPPEN. LOST OF STEERING. STEERING WHEEL SITTING BETWEEN 120 DEGREES AND 180 DEGREES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141581October 20, 2018
AIR BAGS
MY TRUCK 2015 DODGE RAM 3500 WITH 15K MILES AIR BAG ON DRIVER SIDE IS NOT WORKING IS THE DRIVER FRONTAL SQUIB 2 CONTROL CIRCUIT OPEN CODE# B000213 AND DRIVER FRONTAL SQUIB 1 CONTROL CIRCUIT OPEN CODE# B000113
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118166August 6, 2018
WHEELS
BEFORE I HAD 7500 MILES ON VEHICLE I HAD TO REPLACE BOTH STEER TIRES DUE TO SEPARATION THAT WAS DETERMINED TO BE DEFECTIVE TIRES, SINCE THE I HAVE HAD TO REPLACE 3 ADDITIONAL TIRES FOR SAME DEFECT, COMPLETE SEPARATION OF BUILD MATERIAL THAT HAS CAUSED EXTREME BOUNCE AND VIBRATION RESULTING IN 5 TIRES BEING REPLACED DUE TO DEFECTS, RETAILER THAT HAS HANDLED THE LAST 3 STATED THIS IS VERY COMMON TO THE RAM TRUCKS WITH THESE NEXEN BRAND TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114148July 27, 2018
SUSPENSION
MANY CONSUMERS ARE REFERRING TO THE ISSUE AS "DEATH WOBBLE". AT HIGHWAY SPEEDS (50+) ANY SLIGHT BUMP WILL CAUSE A VIOLENT WOBBLE IN THE STEERING. THERE WAS A SAFETY RECALL (R46) FOR 2013-2014S AND CHRYSLER INDICATED THEY TOOK CARE OF THE ISSUE BUT I AM HAVING THE SAME ISSUE WITH MY 2015 RAM 3500 LARAMIE LONGHORN. IN ADDITION, THE TRUCK GOES THRU FRONT TIRES IN 10-15K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113857July 26, 2018
POWER TRAIN
WHILE PARKED ON SIDE OF HILL AND LOADING AN ATTACHED TRAILER, TRANSMISSION PARK FAILED AFTER APPROX 15 MINUTES CAUSING TRUCK TO ROLL DOWN HILL BARELY MISSING BUILDINGS THROUGH A FENCE AND INTO A BOG. IN CALLING DEALER THIS MORNING SAYS A RECALL FOR TRANSMISSION LOCKING PIN BUT RECEIVED NO NOTICE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11105055July 2, 2018
POWER TRAIN, UNKNOWN OR OTHER
DEALER WONT FIX RECALLS....DEALER SAYS THEY DO NOT HAVE THE PARTS....HAS BEEN MANY MANY MONTHS AND DEALER SAYS THEY DO NOT HAVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098489May 29, 2018
WHEELS
2015 DODGE RAM 3500 DUALLY WITH 28,000 MILES ON IT AND I HAVE ALREADY REPLACED 3 OF THE 6 TIRES DUE TO TIRE TREAD SEPARATION. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE, BUT HAVE NEVER OWNED THIS BRAND OF TIRES EITHER. THESE ARE THE ORIGINAL TIRES THAT CAME ON THE TRUCK TO BEGIN WITH. VERY POOR TIRE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098063May 26, 2018
SEATS, STEERING, SUSPENSION
TAKATA RECALL WHEN DRIVING MY VEHICLE ON THE HIGHWAY OR FREEWAY AT HIGH SPEEDS OF 65 TO 80 MPH THE WHOLE TRUCK BEGINS TO VIBRATE.HAVE GOTTEN IT CHECKED MECHANICALLY FOR FAULTS.TIRES HAVE BEEN CHECKED AS WELL AS STEERING COMPONENTS AND SUSPENSION AND EVERYTHING IS IN GOOD SHAPE.WAS TOLD THAT ITS NORMAL FOR A 2015 RAM 3500 DUALLY TO VIBRATE SO MUCH .ITS NOT.THERE ABSOLUTELY NO READON WHY A NEWISH TRUCK SHOULD VIBRATE SO MUCH THAT IT FEELS LIKE ITS GOING TO FALL APART ON ITS OWN.ITS NOT NORMAL AND ALL THE PEOPLE ON THE FORUMS WITH THE SAME PROBLEM HAVE BEEN TOLD BY THE DEALERS THAT IT IS NORMAL.IT IS A DRIVING HAZARD THAT ITS ONLY A MATTER OF TIME BEFORE DODGE HAS LAWSUITS ON ITS FRONT DOOR FOR NEGLICENCE ON THEIR PART FOR THE BAD VIBRATIONS MAKING BOLTS FALL OFF AND CAUSING A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090288April 26, 2018
POWER TRAIN
I HAVE RECEIVED MULTIPLE RECALLS ON THIS VEHICLE AND 2 OTHERS I OWN. WHEN I TAKE THEM TO THE DEALERSHIP I AM TOLD THEIR ARE NO PARTS AVAILABLE. LAST WEEK I WAS TOLD THAT DODGE IS FIXING NEWER CARS FIRST. HOW CAN I GET MY VEHICLES REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082124March 30, 2018
STEERING, SUSPENSION
I CAN'T DRIVE MY TUCK DUE TO THE FACE THE TRUCK BEING TO SHAKE OUT OF CONTROL AND I HAVE TO PULL OVER . I GO THE TRUCK HOME BUT DUE TO THE INSANE SHAKING I DO NOT DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080954March 22, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT ARP CHRYSLER DODGE JEEP IN SEGUIN, TEXAS AND ANCIRA CHRYSLER JEEP DODGE RAM IN SAN ANTONIO, TEXAS WERE MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074610February 24, 2018
UNKNOWN OR OTHER
WHEN STARTING FROM A STATIONARY OR NEAR STATIONARY POSITION, THE TRUCK WILL HESITATE FOR 1-2 SECONDS IF THE ACCELERATOR IS FULLY DEPRESSED. THE ACCELERATION MUST BE SLOW AND GRADUAL TO AVOID THE HESITATION. THE IS DANGEROUS WHEN SLOWLY MERGING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072283February 12, 2018
ENGINE, UNKNOWN OR OTHER
VEHICLE WAS PARKED AND CAUGHT IN FIRE IN THE ENGINE COMPARTMENT *TT *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11067408February 7, 2018
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2015 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (SERVICE BRAKES, HYDRAULIC) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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