Ram 3500 Complaints (2018)

810 consumer complaints on file.

#11552240October 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
my 2018 Ram 3500 had less than 36,000 miles when the anti-lock brake system and service electronic brake system alarms began randomly flashing. this happens now every few seconds and so speed/cruise control no longer functions, also anti-lock and skid prevention has failed. Dealers have 3 month back order on the Hydraulic Control Unit, leaving owners the choice of operating an unsafe vehicle, or parking it for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551966October 26, 2023
SERVICE BRAKES
ABS and Traction control lights/audible warnings came on at about 25K miles on my 2018 Ram 3500 Dually truck. ABS control module and I think HCU were replaced under warranty. At about 50K the problem came back, ABS and Traction lights constantly coming on. Dealer said the issue is out of warranty now. Dealer said I'd have to pay a diagnostic fee, parts/labor, and computer re-program in the thousands. Dealer said because this is a common issue, and my truck was repaired once under warranty, that after the repairs they could file to see if the manufacturer would cover any of it. Even if I buy and replace the parts that have been back ordered, I'd have to pay thousands for the parts and to have the dealer program the parts to the truck. I have not repaired this yet, because I believe the parts are faulty and will need to be replaced every 25k miles. I've read about many people having these same issues with the brakes on these Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551777October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Truck gets a service electronic braking check engine light and disables traction control as well as the cruise control. The braking becomes disabled at random times. Taken the unit to the dealership just to be told the part has been backordered for over 2 years and that they cannot sell me the HBU to repair it. They said they could remove the unit and have it shipped off to be remanufactured but my truck will be inop for min 2 weeks. Was told the part I needed 68143491AB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551803October 25, 2023
SERVICE BRAKES, SUSPENSION
ABS activator system and stability control out. Dodge has replacement parts but are not replacing or releasing at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551908October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
UNKNOWN. abs pump problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551931October 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS and traction lights come on intermittently with the brakes feeling different.Diagnostic shows code C0020-01 which is apparently a very common issue with 2018 Rams.Dealer told me today(10-25-23) no part’s available at the earliest will be Feb. of 2024.This truck has 81000 miles on it and is my daily driver.I would hope Ram steps up and fixes problems at NO CHARGE for everyone effected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551632October 24, 2023
SERVICE BRAKES
The HCU /ABS lights go on and off and the truck feels like it brakes different. My safety is at risk because the brakes are not functioning properly No, this is a well known issue with these trucks. Nothing on my truck as been inspected by an outside source. The ABS light and the traction control light come on and off intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551695October 24, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The ABS and traction control lights come on intermittinly.code c0020-01 for pump motor control was the diagnosis.This truck has a total of 8211 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551700October 24, 2023
SERVICE BRAKES, HYDRAULIC
ABS /Traction Control Light Service Electronic Braking System Service Antilock Brake System Vehicle ABS malfunctions and makes it difficult to stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551287October 23, 2023
SERVICE BRAKES
In August 22 I replace the hydraulic control unit on this truck to fix the intermittent abs and traction control message and ding on my evic and now in October 23 I am getting the same intermittent messages again. I paid and did the repair back in august myself but now seems to be a delay in getting the parts. I bought the truck in December 2017 so if you average the miles the second HCU only has approximately 8000 miles on it. These parts should last longer than that. The truck has only 47000 total miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551405October 23, 2023
SERVICE BRAKES
The ABS light and traction control light randomly come on. I loose breaking power from time to time. It is a known issue with these vehicles. Unfortunately there is no way to fix it at this time. All of the dealerships near me have the part on back order and have for well over 6 months. It’s not very fun to drive around with no reliable ABS and the possibility the brakes may fail. I do not drive my truck basically at all anymore. It is a 2018 with 44000 miles. There is no reason the ABS should have failed. The vehicle has been inspected and I was told that a new module was needed. The problem is, I can’t get the module. This needs to be fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551236October 22, 2023
SERVICE BRAKES
Abs module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551200October 21, 2023
ELECTRICAL SYSTEM
Dashboard ABS and Traction Control Lights come on intermittently with message to service breaking system. The lights are accompanied by loud audio alarms. The audio alarms usually cycle through a minimum of three times; sometime five. The dashboard ABS and Traction lights reset by themselves. Scanner codes identify an electrical problem with the ABS HCU and/or hydraulic pump. Dealership maintenance and service departments advise new parts are not available but to check back frequently for supply updates. If/when repair parts become available, this repair will be the second time I have endured this problem. Also, I have been able to reset the above dashboard alerts and audio alarms without the aid of Bidirectional scanner by cycling my windows down and up. So, I’m not sure if I have an ABS/TC problem or a wiring problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550970October 20, 2023
SERVICE BRAKES
Keeping getting ABS warning light and electronic braking system warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551034October 20, 2023
SERVICE BRAKES
Antilock Brake light C0020-01 DTC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550097October 16, 2023
SERVICE BRAKES
Service ABS System goes on and off at various times causes cruise control not to work as designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549919October 14, 2023
SERVICE BRAKES
ABS/HCU intermittent warning lights/ alarm on dash. Renders ABS brakes inoperable at only 25000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549950October 14, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES
At around 50,000 miles my truck began to turn off cruise control while driving, ding, and the ABS ,as well as, the traction control light came on. It goes on and off repeatedly while driving. This is incredibly distracting and quite possibly dangerous for braking and handling. The local dealership is aware and have stated that even though it is still under warranty, there is no available part to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549211October 10, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS PUMP WENT OUT AND THE ABS AND THE TRACTION CONTROL DOES NOT WORK. WE HAVE CHNAGED THE SENSORS ON THE WHEELS. THE PART IS ON BACKORDER AND IS HARD TO GET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549286October 10, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES
The ABS/ Traction control is intermittently failing. It is aviliable for inspection. When the light comes on I have no ABS or Traction control which may cause me to lose control under certain circumstances. The dealer has and the manufacturer has confirmed the problem. The dealership was able to reproduce the issue. The component was inspected by the dealership. There are the ABS/ Traction control light that comes on the dash sometimes. I have been told that the part that needs to be replace is backordered indefinitely and the manufacturer has no idea when they will get any new ones. From what reasearch I have done it looks like they need to reengineer the parts to make them work right. Also told that this is not covered by any recalls which I think is wrong as it is a safety issue that they knew about.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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