Ram 3500 Complaints (2014)

202 consumer complaints on file.

#10704604April 9, 2015
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704782April 9, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS GOING TO MERGE ON TO THE FREEWAY THE CAR IN FRONT OF ME SLOWED DOWN SO I HAD TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL. A HOLE OPENED IN TRAFFIC AND I STARTED TO CHANGE LANES PRESSED DOWN ON THE ACCELERATOR PEDAL TO GET UP TO THE SAME SPEED AS TRAFFIC AND THERE WAS A 2 TO 3 SECOND PAUSE BEFORE THE TRUCK STARTED TO ACCELERATE. IN THAT TIME I WATCHED THE TRUCK BEHIND ME GET DANGEROUSLY CLOSE AND THE HOLE I CAME OUT OF CLOSED UP I HAD NO WERE TO GO. I TOOK THE TRUCK TO THE DEALER AND THEY TOLD ME THAT IS THE WAY THE TRUCK IS SUPPOSE TO WORK. I TEST DROVE A TRUCK AT ANOTHER DEALER AND IT DID NOT HAVE THE SAME PROBLEM. TOOK IT BACK TO THE DEALER SHOP AND THEY WERE STILL ADAMANT THAT THE TRUCK WAS WORKING CORRECTLY. I CAN DUPLICATE THE PROBLEM WHEN EVER I WANT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703796April 5, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I HAVE EXPERIENCED A "DEAD PEDAL" ISSUE SINCE OWNING THE TRUCK WHICH HAS CAUSED MANY CLOSE CALLS WHEN TURNING IN TRAFFIC, LEAVING A STOP SIGN AND PASSING. THERE IS A SEVERAL SECOND DELAY BEFORE I GET ACCELERATION AND THE TRUCK GETS GOING. IT HAS CAUSED ME TO BE VERY NERVOUS WHEN DRIVING ESPECIALLY WITH FAMILY IN THE TRUCK WITH ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694325March 15, 2015
SUSPENSION, STEERING
HIT A DIP IN THE ROAD AT THE END OF A BRIDGE AND VEHICLE STARTED SHAKING SEVERELY. I BELIEVE THIS WAS AN OCCURRENCE OF WHAT HAD BECOME KNOWN AS "DODGE RAM DEATH WOBBLE". THIS IS AN UNMODIFIED 2014 RAM 3500 APPROXIMATELY 35000 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694327March 15, 2015
STEERING, WHEELS
VEHICLE IS DESIGNED AND CONSTRUCTED WITH NON ADJUSTABLE CAMBER FOR THE FRONT WHEELS. THIS IS CAUSING UNEVEN WEAR TO THE FRONT TIRES, OUTSIDE EDGE NOW BALD WHILE REST OF TIRE TREAD IS INTACT. THE ONLY KNOWN REPAIR IS USING AFTERMARKET PARTS AND A PROPER ALIGNMENT ALONG WITH NEW TIRES COSTING THE CONSUMER $1000 AND $1500 PER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678164January 21, 2015
FUEL/PROPULSION SYSTEM
I WAS TRYING TO PULL OUT OF A DRIVE WAY ON A COUNTRY ROAD. THE ROAD WAS OBSCURED AND HARD TO SEE AROUND THE CORNER. I STARTED TO PULL OUT SLOWLY TO SEE AROUND THE CORNER. I TOOK MY FOOT OFF THE ACCELERATOR PEDAL AT THAT TIME A LOADED LOG TRUCK CAME AROUND THE CORNER AND I WAS IN HIS WAY. I AUTOMATICALLY PRESSED DOWN ON THE ACCELERATOR PEDAL AND THE TRUCK JUST SAT THERE FOR ABOUT 2 TO 3 SECONDS BEFORE IT STARTED TO MOVE. THE LOG TRUCK HAD ALL ITS BRAKES LOCKED UP AND SMOKING. I?M REALLY GLAD THE TRUCK DRIVER HAD GOOD REFLEXES. I DON?T KNOW IF MY BOYS AND I WOULD HAVE MADE IT THROUGH A CRASH LIKE THAT. I BELIEVE THIS IS A REALLY BIG SAFETY ISSUE AND IT SHOULD BE ADDRESSED AT ONCE. I WAS TOLD BY THE DEALER THAT IT IS THAT WAY FOR THE SAFETY OF THE DRIVE TRAIN. THAT JUST DON'T SEEM RIGHT TO ME. SAVE THE DRIVE TRAIN FORGET THE PEOPLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669705January 2, 2015
VEHICLE SPEED CONTROL, FUEL SYSTEM, DIESEL
THIS TRUCK HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THE "DEAD PEDAL" ISSUE. THERE IS A 3-4 SECOND DELAY FROM THE MOMENT YOU ASK THE TRUCK TO ACCELERATE BEFORE THERE IS ANY THROTTLE RESPONSE. AND THEN ONCE IT DOES RESPOND, THE POWER DELIVERY IS EXTREMELY SLOW. I HAVE HAD SEVERAL NEAR ACCIDENTS WHEN I WAS ATTEMPTING TO TURN LEFT IN FRONT OF ONCOMING TRAFFIC, AND THE TRUCK DOES NOT RESPOND TO FULL THROTTLE. ONE TIME IS WAS SO BAD, I THOUGHT THE TRUCK STALLED, AND TURNED ON MY 4 WAY FLASHERS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666982December 17, 2014
POWER TRAIN
I BOUGHT A BRAND NEW 2013 RAM LARAMIE LONGHORN 1 TON 4X4 TRUCK WITH THE AISIN TRANSMISSION IN JULY 2013. THE TRUCK WOULD BUCK/JERK . IT WENT BACK TO THE DEALER NUMEROUS TIMES. EACH TIME I WAS TOLD THAT THERE WAS A "SOFTWARE UPDATE," THAT MIGHT FIX THE PROBLEM. AFTER NUMEROUS UPDATES & NO FIX, THE DEALER CONSULTED W/ THE ENGINEERS AT RAM, IN WHICH IT WAS ADVISED FOR THE DEALER TO TRY & REPLACE THE TORQ CONVERTER. THE TORQ CONVERTER DID NOT FIX THE PROBLEM. THE TRUCK WAS NOT SAFE TO DRIVE. I HIRED A LEMON LAW ATTORNEY & CHRYSLER BOUGHT THE TRUCK BACK & GAVE ME A 2014 LARAMIE LONGHORN 3500. ON NOVEMBER 21, 2014 I PICKED UP THE NEW TRUCK. ON NOVEMBER 27TH, 2014 WHILE DRIVING THRU TOWN AT APPROX 40MPH & THE TRUCK STARTED THE SAME BUCKING/JERKING. I TOOK THE TRUCK BACK TO THE LOCAL DEALERSHIP (HATCH MOTOR COMPANY IN SNOWFLAKE, AZ) ON DECEMBER 3, 2014. THE TECH WAS ABLE TO DRIVE THE TRUCK & DUPLICATE THE BUCKING/JERKING. THE SERVICE MANAGER CALLED RAM & WAS ADVISED THIS IS A "NORMAL DRIVING CONDITION." THE TRUCK THEN SAT AT THE DEALER FOR 12 DAYS WHILE THE CHRYSLER REGIONAL REP/MANAGER, [XXX] CAME OUT & DROVE MY TRUCK & WAS ABLE TO DUPLICATE THE BUCKING/JERKING. THE REP ALSO DROVE A 2015 TRUCK ON THE DEALERS LOT ALONG W/ 3 OTHERS & THEY ALL HAVE THE SAME BUCKING/JERKING PROBLEM. SO AT THIS TIME CHRYSLER IS TELLING ME THAT IT IS A "NORMAL DRIVING CONDITION" FOR THEIR TRUCKS TO BUCK/JERK AT SPEEDS LESS THAN APPROX 45MPH OR LESS. THEY CONSIDER 45MPH AN "ABNORMAL DRIVING CONDITION" MAKING THE BUCKING/JERKING A "NORMAL DRIVING CONDITION." I HAVE THIS STATED IN WRITING ON MY SERVICE INVOICE & WOULD BE HAPPY TO PROVIDE THIS TO YOU. WHAT I WANT IS SOME SORT OF RESOLUTION. I'M STUCK WITH A $60K TRUCK THAT I CANT SAFELY DRIVE. ITS NOT SAFE TO HAVE A TRUCK "BUCKING/JERKING" ESPECIALLY WHILE DRIVING THRU TRAFFIC IN WHICH YOU'RE ALWAYS DRIVING LESS THAN 45MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663965December 12, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. IT WAS UNKNOWN IF THE CONTACT SUSTAINED ANY INJURIES OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR BAG SENSOR WAS NOT OFFSET. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,285.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10658742November 17, 2014
AIR BAGS
DROVE THE TRUCK ABOUT 25 MILES TO WORK THE MORNING OF OCT. 9 2014 PARKED THE TRUCK IN A PARKING SPACE IN FRONT OF THE OFFICE AT ABOUT 7:30 CAME OUT AT APPROX.4:45 GOT IN THE TRUCK TURNED THE KEY ON WAITED FOR THE WAIT TO START IND. NOTICED THE WINDSHIELD WIPERS WERE ON BUT THE SWITCH WAS OFF THEN NOTICED THE MESSAGE CENTER SAID AIR BAG MAT. REQUIRED BUT THEN WENT AWAY VERY QUICKLY THEN WENT TO PUT ON MY SEAT BELT THEN THOUGHT WHAT I SAW WAS SMOKE COMING FROM THE STEERING COLUMN THEN SAW A RED SEAT BELT LITE COME ON IN THE INSTRUMENT CLUSTER THEN THE AIR BAG BLEW OUT IN MY FACE CAUSING BRUISING AND ABRASIONS TO MY FACE AND UPPER BODY AREA STINGING TO MY FACE A CO WORKER TOOK ME TO THE E R WERE I WAS SEEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653567November 8, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
AS I PICKED UP MY NEW 2014 DODGE RAM 3500 6.4 , I NOTICED A RATTLE COMING FROM IN OR UNDER THE DASH BOARD . I ALSO NOTICED MY CRUISE CONTROL WOULD NOT WORK AND TRACTION LIGHT STAYED ON . THE RATTLE ONLY OCCURS WHEN I AM STEPPING ON THE GAS AND GOING OVER ROUGH ROADS , I LET OFF THE GAS AND THE RATTLE STOPS . I TOOK IT TO MY DEALER ( DICK POE DODGE , EL PASO , TX. ) AND THEY FOUND NOTHING WITH THE RATTLE , THEY FIXED THE OTHER ISSUES . THEY HEARD THE RATTLE BUT SAID THEY COULD NOT PIN POINT IT , THEY FELT IT MIGHT BE THE THROTTLE PEDAL IT SELF , BUT DODGE WOULD NOT LET THEM SWAP IT OUT UNLESS THEY WERE 100% SURE THAT WAS THE ISSUE . SO HERE I AM STILL DRIVING WITH THE RATTLE . I DID OFFER TO PAY FOR THE PART AND MY ADVISER SAID HE WOULD NOT ALLOW THAT ONLY CAUSE HE WAS NOT 100% SURE IT WOULD FIX THE ISSUE . UNDERSTAND THE SERVICE DEPT DID ALL THEY COULD TO HELP ME , IT WAS DODGE THAT TIED THEIR HANDS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638288September 23, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
WHILE UNDER ATTEMPTED HARD ACCELERATION, THE GAS PEDAL BECOMES UNRESPONSIVE FOR SEVERAL MOMENTS. SEVERAL TIMES, THIS ALMOST CAUSED AN ACCIDENT WHILE PERFORMING EVASIVE MANEUVERS TO AVOID GETTING HIT.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638306September 23, 2014
ENGINE
TWO ISSUES THAT ARE CAUSED BY THE SAME PROBLEM: 1. WHEN ACCELERATING FROM A STOP THERE IS LIMITED POWER. IF I STEP ON THE THROTTLE HARD, IT SEEMS TO NOT MOVE FOR A SECOND OR TWO, THEN TAKES OFF. 2. WHILE DRIVING IN TRAFFIC THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE. IF I AM ON THE ACCELERATOR TRYING TO BLEND INTO TRAFFIC, THEN HAVE TO TAKE MY FOOT OFF THE ACCELERATOR FOR SOME REASON, THEN TRY TO ACCELERATE, IT DOES NOTHING FOR SEVERAL SECONDS. THIS IS A VERY UNSAFE SITUATION FOR THE OCCUPANTS OF MY VEHICLE AND ANYONE ELSE ON THE ROAD. I WANT IT ADDRESSED BEFORE CAUSING AN ACCIDENT, OR EVEN WORSE DEATH TO SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637163September 18, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHEN ATTEMPTING TO CROSS MULTIPLE LANE DIVIDE HIGHWAY WHILE SYNCHRONIZING THE TIMING OF THE CROSSING I HAD TO LET UP AND THEN DEPRESS ACCELERATOR PEDAL AND GOT NO RESPONSE FROM THROTTLE... THE CLASSIC DEAD PEDAL RESPONSE. IT CAN BE AVOIDED BUT SOMEONE UNFAMILIAR WITH THE VEHICLE CAN GET SERIOUSLY HURT/KILLED BY NOT UNDERSTANDING THE DEAD PEDAL LAG AND THOSE SITUATIONS WHERE IT OCCURS... THIS MUST BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627856August 24, 2014
POWER TRAIN
I WAS ATTEMPTING TO PASS A SLOW MOVING VEHICLE. I WAS TRAVELING AROUND 35MPH AT THE TIME. RIGHT BEFORE I WENT TO OVERTAKE THE VEHICLE I HAD TO LET OFF THE ACCELERATOR. WHEN THE PASSING LANE WAS CLEAR I GAVE THE TRUCK THE THROTTLE NEEDED TO PASS THE SLOW CAR, BUT IT WAS A GOOD 3-4 SECONDS AFTER PUSHING THE ACCELERATOR BEFORE THE TRUCK RESPONDED AT ALL. THIS WAS NOT TURBO LAG, IT WAS SIMPLY THE TRUCK DID NOT RESPOND TO MY INPUT WHEN NEEDED. I HAVE HAD THIS HAPPEN ALSO WHEN TRYING TO MERGE INTO TRAFFIC OR PULL OUT ONTO A BUSY STREET. IT IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610867July 15, 2014
ENGINE, VEHICLE SPEED CONTROL
THERE IS MAJOR LAG BETWEEN THE WHEN THE THROTTLE IS APPLIED TO WHEN THE ENGINE RESPONDS. MANY ARE CALLING IT "DEAD PEDAL" BECAUSE THE ENGINE JUST DOESN'T RESPOND TO THROTTLE INPUT WHEN PRESSED QUICKLY. IF THE THROTTLE IS PRESSED SLOWLY, THE ENGINE RESPONDS AS ONE WOULD EXPECT, BUT IN AN EMERGENCY SITUATION, WHERE ONE HAS TO STOMP ON THE PEDDLE, THERE'S NO RESPONSE. FOR ME, I CAN SOMETIMES DO A 3 COUNT. THE ISSUE HAPPENS FROM A DEAD STOP OR WHEN YOU ARE CRUISING. WHEN CRUISING, IT'S EASY TO REPLICATE BECAUSE ALL YOU HAVE TO DO IT GIVE IT A LITTLE FUEL, AS IF YOU'RE GOING UP A SMALL HILL, LET OFF, THEN STOMP ON IT... WHEN THIS IS DONE, THE ENGINE ACTS AS IF YOUR FOOT IS STILL OFF THE PEDDLE FOR WHAT FEELS LIKE ETERNITY. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES AND EACH TIME, I'M TOLD THIS IS HOW IT'S SUPPOSE TO BE, SO THERE IS NO FIX ... BUT A FLASH MIGHT BE AVAILABLE IN FUTURE TO RESOLVE THIS. THE PROBLEM IS, NO ONE CAN CONFIRM RAM IS WORKING ON A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609188July 9, 2014
POWER TRAIN, FUEL SYSTEM, DIESEL
I HAVE HAD AN ONGOING PROBLEM WITH THROTTLE RESPONSE SINCE NEW. THERE IS A 1-2 SECOND LAG WHEN ATTEMPTING TO ENTER TRAFFIC AND WHEN TRYING TO PASS ANOTHER VEHICLE. THIS PROBLEM AFFECTS NUMEROUS ASIAN EQUIPPED TRANSMISSIONS IN THE DODGE DIESEL TRUCKS AND MANY OWNERS ARE HAVING THE SAME PROBLEM WITH NO RESOLUTION OFFERED FROM THE DEALERSHIPS OR CHRYSLER CORP. IT IS VERY DANGEROUS BECAUSE YOU ARE ATTEMPTING TO ACCELERATE WITH SAFETY BUT HAVE TO ACCOUNT FOR A LAG IN PERFORMANCE. IT ALSO DOES NOT OCCUR ON ALL TRUCKS SO EQUIPPED AND VEHICLES EQUIPPED WITH THE ASIAN PRIOR TO 2014. I HAVE FOUND IT NECESSARY TO ABORT MY ATTEMPT TO ENTER TRAFFIC DUE TO THIS LAG IN RESPONSE AND WAS NEARLY HIT FROM THE REAR BECAUSE ANOTHER STOPPED VEHICLE THOUGHT I WAS LEAVING MY POSITION. HOPEFULLY THIS PROBLEM CAN BE RESOLVED WITH A COMPUTER REFLASH BUT SO FAR, CHRYSLER IS NOT INTERESTED IN A FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608419July 6, 2014
VEHICLE SPEED CONTROL
DANGEROUS POUR LAG WHEN ACCELERATOR IS DEPRESSED. A SOLID TWO SECOND DELAY WHEN, FOR EXAMPLE, THE ACCELERATOR PEDAL IS DEPRESSED TO ENTER AN ON RAMP TO A HIGHWAY. IT IS NOT SAFE TO HAVE TO PREDICT WHEN YOUR POWER WILL BE AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606787June 29, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE LEAVING THE LOT I GO TO ACCELRATE AND THE TRUCK SLOWLY INCREASES SPEED AND THEN STARTS TO MOVE. THIS HAPPENS ALL THE TIME AND I TOOK THE TRUCK INTO THE DEALERSHIP AND THEY STATED THIS IS CHRYSLERS TORQUE MANAGEMENT SYSTEM. THIS SYSTEM HAS ALMOST CAUSED ME TO GET INTO A WRECK TWICE. I KNOW OF ONE FRIEND WHO HAS GOTTEN INTO A WRECK. I RESEARCHED THIS ISSUE AND SURE ENOUGH THERE ARE HUNDREDS OF MEMBERS ON DODGE AND CUMMINS FORUMS COMPLAINING OF THIS ISSUE AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. HERE IS A LINK TO SOME THREADS. HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1193537-QUICK-RANT.HTML HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1179305-DEAD-PEDAL.HTML PLEASE MAKE CHRYSLER DO SOMETHING ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605825June 25, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS (TIRE PRESSURE MONITORING SYSTEM) QUIT READING THE TIRE PRESSURE ON MY TRUCK WITHIN THE FIRST FEW HUNDRED MILES OF OWNERSHIP. MY TRUCK HAS BEEN IN THE SHOP FOR A TOTAL OF 6 TIMES FOR 8-10 DAYS FOR THIS ISSUE. THE DEALER COULD NOT FIGURE WHY THE SYSTEM QUIT....THEY HAVE REPLACED THE SENSORS, THE RF HUB, ETC. I HAVE JUST OVER 7,000 MILES ON THIS TRUCK AND THEY FINALLY GOT IT TO WORK CORRECTLY ABOUT A MONTH AGO. THIS WEEK, IT HAS STOPPED FUNCTIONING AGAIN. IF THE NHTSA REQUIRES THESE SYSTEMS TO BE ON VEHICLES FOR SAFETY, THEN CHRYSLER/MOPAR/DODGE SHOULD BE HELD ACCOUNTABLE TO ADDRESS THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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