Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

May 31, 2018•Document ID: 10139588
Service Bulletin/Repair Instructions
EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN
Mfr Comm. #:
BJA46597
Date Added:
June 11, 2018
Manufacturer:
RAM
Summary
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
Associated Products (49)
2019 Ram 1500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500 2018 Ram Promaster City 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2017 Ram Promaster City 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2016 Ram ProMaster 3500 2016 Ram Promaster City+ 29 more
Associated Documents
- Download MC-10139588-0001.pdf↗
November 29, 2017•Document ID: 10217461
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
9003585
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Associated Products (17)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram
Associated Documents
- Download MC-10217461-0001.pdf↗
November 29, 2017•Document ID: 10217458
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
Mfr Comm. #:
9003779
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
Associated Products (8)
2018 Ram 2500 2018 Ram 3500 2017 Ram 2500 2017 Ram 3500 2014 Ram 2500 2014 Ram 3500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10217458-0001.pdf↗
November 29, 2017•Document ID: 10216280
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Mfr Comm. #:
9003585
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Associated Products (17)
2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500 2012 Dodge Ram
Associated Documents
- Download MC-10216280-0001.pdf↗
November 29, 2017•Document ID: 10216277
Service Bulletin/Repair Instructions
FUEL SYSTEM, OTHER:FUEL FILTER; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Mfr Comm. #:
9003779
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Diesel Particulate Filter (DPF) Assembly For Cummins equipped vehicles ONLY: If a customer comes in with a check engine light for P2002 which has led to replacing the DPF, please contact Dean Armstrong at cell (248) 202-8148. Cummins engineering is currently investigating the root cause to this condition. If you do not receive an answer or call back within 15 minutes, proceed with the repair.
Associated Products (8)
2018 Ram 2500 2018 Ram 3500 2017 Ram 2500 2017 Ram 3500 2014 Ram 2500 2014 Ram 3500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10216277-0001.pdf↗
November 18, 2017•Document ID: 10217500
Service Bulletin/Repair Instructions
POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT; EXTERIOR LIGHTING
Mfr Comm. #:
21-049-17
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Incorrect Transmission Oil Level Indicator This bulletin involves inspecting and replacing the transmission oil level indicator (dipstick) if needed. During a new vehicle preparation, the technician may notice the transmission fluid level is low.
Associated Products (2)
2018 Ram 2500 2018 Ram 3500
Associated Documents
- Download MC-10217500-0001.pdf↗
November 18, 2017•Document ID: 10216319
Service Bulletin/Repair Instructions
POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
21-049-17
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Incorrect Transmission Oil Level Indicator This bulletin involves inspecting and replacing the transmission oil level indicator (dipstick) if needed. During a new vehicle preparation, the technician may notice the transmission fluid level is low.
Associated Products (2)
2018 Ram 2500 2018 Ram 3500
Associated Documents
- Download MC-10216319-0001.pdf↗
November 16, 2017•Document ID: 10220474
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL
Mfr Comm. #:
9003600
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
USB Charging port.
Associated Products (20)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500
Associated Documents
- Download MC-10220474-0001.pdf↗
November 16, 2017•Document ID: 10217498
Service Bulletin/Repair Instructions
TRAILER HITCHES; WHEELS; TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Mfr Comm. #:
23-050-17
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Fifth Wheel Hitch Was Not Installed This bulletin involves installing a fifth wheel hitch. Some vehicles were built without a MOPAR 30K Direct MNT 5th Wheel Hitch (Sales Code XNH) installed.
Associated Products (1)
2018 Ram 3500
Associated Documents
- Download MC-10217498-0001.pdf↗
November 16, 2017•Document ID: 10216317
Service Bulletin/Repair Instructions
TRAILER HITCHES; EQUIPMENT
Mfr Comm. #:
23-050-17
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Fifth Wheel Hitch Was Not Installed This bulletin involves installing a fifth wheel hitch. Some vehicles were built without a MOPAR 30K Direct MNT 5th Wheel Hitch (Sales Code XNH) installed.
Associated Products (1)
2018 Ram 3500
Associated Documents
- Download MC-10216317-0001.pdf↗
November 9, 2017•Document ID: 10217497
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; PARKING BRAKE; AIR BAGS; BACK OVER PREVENTION
Mfr Comm. #:
08-019-17 REV. B
Date Added:
August 8, 2022
Manufacturer:
JEEP
Summary
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient tempe
Associated Products (10)
2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500
Associated Documents
- Download MC-10217497-0001.pdf↗
November 9, 2017•Document ID: 10217495
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM); ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; SERVICE BRAKES, HYDRAULIC; FUEL SYSTEM, GASOLINE; POWER TRAIN; ELECTRICAL SYSTEM; EXTERIOR LIGHTING
Mfr Comm. #:
18-092-17
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.
Associated Products (3)
2016 Ram 3500 2016 Ram 4500 2016 Ram 5500
Associated Documents
- Download MC-10217495-0001.pdf↗
November 9, 2017•Document ID: 10216316
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; PARKING BRAKE; AIR BAGS; BACK OVER PREVENTION
Mfr Comm. #:
08-019-17 REV. B
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient temperature as ?- - ? not n
Associated Products (10)
2015 Chrysler 300 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Durango 2015 Dodge Viper 2015 Jeep Cherokee 2015 Jeep Grand Cherokee 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500
Associated Documents
- Download MC-10216316-0001.pdf↗
November 9, 2017•Document ID: 10216314
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; EQUIPMENT; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
18-092-17
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.
Associated Products (2)
2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10216314-0001.pdf↗
November 8, 2017•Document ID: 10217463
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
D-17-21
Date Added:
August 8, 2022
Manufacturer:
DODGE
Summary
Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles
Associated Products (26)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 6 more
Associated Documents
- Download MC-10217463-0001.pdf↗
November 8, 2017•Document ID: 10217453
Service Bulletin/Repair Instructions
POWER TRAIN; FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
9003821
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Engine Air Filter For RAM 2500, 3500, 4500, and 5500, 6.7L turbo diesel engines, customers are experiencing a MIL with DTC P2280 and oil soaked air intake filters are being replaced to service the vehicle. Please call Dipak Patel (Product Engineer) at 810-399-9010 to help with collecting more information on this issue. If no response in 15 minutes, please proceed with repair.
Associated Products (2)
2017 Ram 2500 2017 Ram 3500
Associated Documents
- Download MC-10217453-0001.pdf↗
November 8, 2017•Document ID: 10217452
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9003813
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
2018MY Front License Plate Bracket Ram HD ONLY: Do not order this part because you observe (4) attachments in the 2018 DJ, D2, DD, DF and DP Front Bumper and the supplied License Plate Bracket only has provisions for 2 attachments. The 2017 level part (68031880AA) with 2 attachments was intentionally shipped, is compatible, and should be used.
Associated Products (4)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500
Associated Documents
- Download MC-10217452-0001.pdf↗
November 8, 2017•Document ID: 10217451
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
9003293
Date Added:
August 8, 2022
Manufacturer:
FIAT
Summary
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 34 more
Associated Documents
- Download MC-10217451-0001.pdf↗
November 8, 2017•Document ID: 10216112
Service Bulletin/Repair Instructions
EQUIPMENT; FUEL SYSTEM, DIESEL
Mfr Comm. #:
9003821
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Engine Air Filter For RAM 2500, 3500, 4500, and 5500, 6.7L turbo diesel engines, customers are experiencing a MIL with DTC P2280 and oil soaked air intake filters are being replaced to service the vehicle. Please call Dipak Patel (Product Engineer) at 810-399-9010 to help with collecting more information on this issue. If no response in 15 minutes, please proceed with repair.
Associated Products (4)
2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10216112-0001.pdf↗
November 8, 2017•Document ID: 10216111
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9003813
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
2018MY Front License Plate Bracket Ram HD ONLY: Do not order this part because you observe (4) attachments in the 2018 DJ, D2, DD, DF and DP Front Bumper and the supplied License Plate Bracket only has provisions for 2 attachments. The 2017 level part (68031880AA) with 2 attachments was intentionally shipped, is compatible, and should be used.
Associated Products (4)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500
Associated Documents
- Download MC-10216111-0001.pdf↗

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