Ram 3500 Service Bulletins
2,690 manufacturer communications on file.
- November 2, 2019•Document ID: 10220078Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 0811119
- Date Added:
- September 15, 2022
- Manufacturer:
- CHRYSLER
SummaryRA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Associated Products (56)2018 Jeep Cherokee2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Jeep Renegade2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002017 Ram 55002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee+ 36 moreAssociated Documents - November 2, 2019•Document ID: 10169226Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-111-19
- Date Added:
- December 16, 2019
- Manufacturer:
- RAM
SummaryRA3 and RA4 GPS Radio Update This bulletin involves updating the radio software. 18.01.35 (BU Vehicles)
Associated Products (51)2018 Jeep Cherokee2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Jeep Renegade2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee+ 31 moreAssociated Documents - November 1, 2019•Document ID: 10220071Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 1808919
- Date Added:
- September 15, 2022
- Manufacturer:
- ALFA
SummarywiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Associated Products (158)2020 Alfa Romeo Stelvio2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Journey2020 Fiat 124 Spider2020 Fiat 5002020 Fiat 500X2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 3500+ 138 moreAssociated Documents - November 1, 2019•Document ID: 10169219Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ENGINE
- Mfr Comm. #:
- 18-089-19
- Date Added:
- December 16, 2019
- Manufacturer:
- DODGE
SummarywiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Associated Products (145)2020 Chrysler Pacifica2020 Dodge Durango2020 Fiat 5002020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey+ 125 moreAssociated Documents - October 23, 2019•Document ID: 10168389Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 9004152
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryBRACKET, Gearshift For concern of shifter stuck in Park, please call Zach Luetzen at (832) 372-6116 prior to replair. If no response in 15 minutes, proceed with repair.
Associated Products (2)Associated Documents - October 22, 2019•Document ID: 10168472Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 18-056-19 REV. A
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DiagnosticTrouble Code (DTC) has been set:P0456 - EVAP System Small Leak. In addition, the customer may notice one or more of the following conditions:Vehicle hesitation or surge at low vehicle speeds. Engine hesitation when turning steering wheel to end stop. Powertrain bump or hesitation around 16-24 kph (10-15 mph) vehicle speed. Maybe reported as rough or harsh transmission shifting in the same vehicle speed range.
Associated Products (2)Associated Documents - October 22, 2019•Document ID: 10168471Service Bulletin/Repair InstructionsEQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 18-052-19 REV. A
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. P1451-00 - Diesel Particulate Filter System Performance. P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. P21C4-00 - Reductant Line Heater Relay Control Circuit High. P1D73-00 - AGS Performance. P2560-00 - Engine Coolant Level Low. P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. P0604-00 - Internal Control Module Ram. P0607-00 - ECU Internal Performance. P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM), 68RFE). P0740-00 - TCC Out Of Range. P0299-00 - Turbocharger Underboost. P218F-00 -Reductant No Flow Detected. P20EE - NOx Catalyst Efficiency Below Threshold. P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). P061A - Level 2 Torque Performance. P061B - Internal Control Module Torque Calculation Performance. P061E - Internal Control Module Brake Signal Performance. P062C - Etc Level 2 Mph Performance. P203F - (Diesel Exhaust Fluid) Reductant Level Too Low.P20E8 - (Diesel Exhaust Fluid) Reductant Pressure Too Low. P0420 - Catalyst System Efficiency Bank 1. U02A3 - Lost of Communication with PM Sensor. P1507 - Crankcase Filter Restriction. P0116 - Engine Coolant Temperature Sensor Performance. P0106 - Manifold Absolute Pressure Sensor Performance (In extreme cold ambient temperatures). U3017 - Control Module Timer/Clock Performance. P0870 - Hydraulic Pressure Test. U0101 - Lost Communication with TCM. P2579 - Turbocharger Speed Sensor Circuit.
Associated Products (2)Associated Documents - October 19, 2019•Document ID: 10168470Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-016-19 REV. F
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryUAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)Associated Documents - October 17, 2019•Document ID: 10168388Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; POWER TRAIN
- Mfr Comm. #:
- 9004150
- Date Added:
- December 2, 2019
- Manufacturer:
- JEEP
SummarySEAL, Input If looking to replace stubshaft due to ATX fluid leaking, do not replace PTU seals. None of the seals from the PTU side will need to be replaced whenever the ATX stubshaft is replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft, it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft - PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.
Associated Products (31)2020 Chrysler Pacifica2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002019 Alfa Romeo Stelvio2019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Grand Caravan2019 Dodge Journey2019 Fiat 124 Spider2019 Fiat 5002019 Fiat 500X2019 Jeep Cherokee+ 11 moreAssociated Documents - October 11, 2019•Document ID: 10168383Service Bulletin/Repair InstructionsBACK OVER PREVENTION; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 9004149
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryCAMERA, Forward Facing, [XAK] / Video Control Processor For DTC B2286-00 - Calibration not learned/Lost calibration set by the Central Vision Processing Module (CVPM), DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased. Please contact one of the following: Sam Tkac at (248) 821-7819 Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. For additional help, please provide/perform the following procedure via email to [email protected] and [email protected]. 1. Obtain a vehicle scan report and configuration report, this will capture all CVPM DTCs and any critical environmental data. 2. Take a picture of the radio head unit display when in surround view mode to show what the Top+ Rear view looks like when the fault is active. 3. Perform diagnosis ECU reset, or ignition off have radio go to sleep mode. Verify if the DTC is still active. 4. Inspect the CVPM harness and related in-line harness connections to ensure the connectors are assembled correctly, with no connector damage, pinched wires, terminals pushed out, bent pins, or water intrusion. 5. If the wiring harness and connections appear to be good and B2286-00 is still active, replace the CVPM and return to QEC for root cause analysis. DO NOT try to run a service calibration routine before replacing the part. Otherwise, the historical environmental data will be erased.
Associated Products (2)Associated Documents - October 11, 2019•Document ID: 10168382Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 9004144
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryRADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
Associated Products (51)2017 Chrysler 2002017 Chrysler 3002017 Dodge Challenger2017 Dodge Charger2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Fiat 500L2016 Jeep Cherokee+ 31 moreAssociated Documents - October 4, 2019•Document ID: 10168438Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-016-19 REV. E
- Date Added:
- December 2, 2019
- Manufacturer:
- CHRYSLER
SummaryUAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth® improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay® connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)Associated Documents - October 2, 2019•Document ID: 10168433Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 08-016-19 REV. D
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryUAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay® connectivity improvements. Improvement to Bluetooth® phone pairing. Improved sound quality when using a Bluetooth phone.
Associated Products (11)Associated Documents - October 2, 2019•Document ID: 10168376Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 9004143
- Date Added:
- December 2, 2019
- Manufacturer:
- RAM
SummaryMASTER CYLINDER, Brake Prior to replacing master cylinder, please call Paul Kuehl at (248) 535 -7013 and/or Tim Parks at (248) 202-0919. If no response in 15 minutes, proceed with repair.
Associated Products (2)Associated Documents - August 29, 2019•Document ID: 10166601Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION; EQUIPMENT
- Mfr Comm. #:
- 08-003-19 REV.C
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryRadio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.
Associated Products (11)Associated Documents - August 28, 2019•Document ID: 10166598Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-089-19
- Date Added:
- October 28, 2019
- Manufacturer:
- DODGE
SummaryFlash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Associated Products (51)2017 Chrysler 2002017 Chrysler Pacifica2017 Dodge Durango2017 Dodge Viper2017 Jeep Cherokee2017 Jeep Grand Cherokee2017 Jeep Renegade2017 Ram 15002017 Ram 25002017 Ram 35002017 Ram 45002016 Chrysler 2002016 Chrysler 3002016 Dodge Challenger2016 Dodge Charger2016 Dodge Durango2016 Dodge Viper2016 Jeep Cherokee2016 Jeep Grand Cherokee2016 Jeep Renegade+ 31 moreAssociated Documents - August 28, 2019•Document ID: 10166549Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ENGINE
- Mfr Comm. #:
- 9003680
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryRETAINER, Crankshaft Rear Oil Seal Oil leak from rear engine seal retainer or windage tray/gasket Check for other sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to [email protected]. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (8)Associated Documents - August 28, 2019•Document ID: 10166546Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE
- Mfr Comm. #:
- 9003968
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryCONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
Associated Products (19)Associated Documents - August 23, 2019•Document ID: 10166591Service Bulletin/Repair InstructionsEQUIPMENT; STRUCTURE
- Mfr Comm. #:
- 23-019-19 REV. A
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryRamBox Applique Separation/Delamination This bulletin involves inspecting and possibly removing, installing new tape and re-installing one or both of the RamBox appliques. Customers may comment on the following: One or both of the RamBox appliques are separating/delaminating from the RamBox doors.
Associated Products (3)Associated Documents - August 21, 2019•Document ID: 10166541Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 9004123
- Date Added:
- October 28, 2019
- Manufacturer:
- RAM
SummaryAir Suspension Related Components For an air suspension light or any air suspension concern on 2020MY DJ D2, please call Phil Cataldo at (248) 220-0559. If no response in 15 minutes, proceed with repair. Please be sure to accurately document the events and conditions associated with these concerns.
Associated Products (2)Associated Documents