Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The vehicle was involved in a collision. The airbags didn’t not deploy. The front of the vehicle is very smashed.
The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The failure mileage was 78,598.
No injuries · No fire · No crash
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something
No injuries · No fire · No crash
Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I received the recall notice a year ago.
No injuries · No fire · No crash
I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.
No injuries · No fire · No crash