Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

March 4, 2021•Document ID: 10190686
Service Bulletin/Repair Instructions
VISIBILITY
Mfr Comm. #:
08-029-21
Date Added:
April 26, 2021
Manufacturer:
RAM
Summary
Door Control Module Window Inoperative This bulletin involves replacing one or both of the door modules. Technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If the window switch is held in the up position for at least two seconds,the obstruction auto-down function may not work. Windows may go up slower than expected.
Associated Products (3)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500
Associated Documents
- Download MC-10190686-0001.pdf↗
March 4, 2021•Document ID: 10190615
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
S2121000003
Date Added:
April 26, 2021
Manufacturer:
DODGE
Summary
Transfer Case Gear Motor/Actuator Installation Guidelines.
Associated Products (23)
2012 Dodge Ram 2011 Dodge Dakota 2011 Dodge Ram 2010 Dodge Dakota 2010 Dodge Ram 2009 Chrysler Aspen 2009 Dodge Dakota 2009 Dodge Durango 2009 Ram 1500 2009 Ram 2500 2009 Ram 3500 2009 Ram 4500 2008 Dodge Dakota 2008 Dodge Durango 2008 Ram 3500 2007 Chrysler Aspen 2007 Dodge Dakota 2007 Dodge Durango 2007 Ram 3500 2006 Dodge Dakota+ 3 more
Associated Documents
- Download MC-10190615-0001.pdf↗
March 3, 2021•Document ID: 10220835
Service Bulletin/Repair Instructions
BACK OVER PREVENTION; VISIBILITY:REARVIEW MIRRORS/DEVICES
Mfr Comm. #:
9004017
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Associated Products (14)
2021 Jeep Gladiator 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2020 Jeep Gladiator 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2018 Jeep Wrangler
Associated Documents
- Download MC-10220835-0001.pdf↗
March 3, 2021•Document ID: 10190582
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
9004017
Date Added:
April 26, 2021
Manufacturer:
JEEP
Summary
CAMERA, Rear View For concerns of back up camera flicker/blank/blue/black screen or camera inop, please ensure Radio is at latest software level. After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.
Associated Products (14)
2021 Jeep Gladiator 2021 Jeep Wrangler 2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2020 Jeep Gladiator 2020 Jeep Wrangler 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2019 Jeep Wrangler 2019 Ram 1500 2019 Ram 2500 2018 Jeep Wrangler
Associated Documents
- Download MC-10190582-0001.pdf↗
February 27, 2021•Document ID: 10220624
Service Bulletin/Repair Instructions
STRUCTURE:BODY:STEP/LADDER
Mfr Comm. #:
2301021
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
Associated Products (2)
2020 Ram 2500 2020 Ram 3500
Associated Documents
- Download MC-10220624-0001.pdf↗
February 27, 2021•Document ID: 10188828
Service Bulletin/Repair Instructions
POWER TRAIN; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
23-010-21
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
Passenger Side Power Side Step Inoperative This bulletin involves inspecting and if necessary replacing the passenger side power step motor. Customers may comment that the passenger side power step is not functioning properly and passenger side power side steps obstructed message appears in the instrument cluster.
Associated Products (2)
2020 Ram 2500 2020 Ram 3500
Associated Documents
- Download MC-10188828-0001.pdf↗
February 24, 2021•Document ID: 10220620
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING; POWER TRAIN; FUEL SYSTEM, DIESEL; SERVICE BRAKES, HYDRAULIC
Mfr Comm. #:
1802321
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs.P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P1C54 - SCR NOx Catalyst Missing. P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2. P207F - Reductant Quality Performance. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P2201 - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 1. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P0300 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P249E - Closed Loop SCR Reductant Injection Control At Limit - Flow Too High. P0401 - EGR System Performance. P0128 - Thermostat Rationality. P218F - Reductant No Flow Detected. U0001-00 - CAN C BUS. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P2281 - Air Leak Between MAF and Throttle Body. P0218 - Transmission High Temperature Operation Activated (68RFE Only). P0868 - Line Pressure Low, MIL Action (68RFE Only). U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low.
Associated Products (2)
2016 Ram 2500 2016 Ram 3500
Associated Documents
- Download MC-10220620-0001.pdf↗
February 24, 2021•Document ID: 10220496
Service Bulletin/Repair Instructions
SERVICE BRAKES
Mfr Comm. #:
9004351
Date Added:
September 26, 2022
Manufacturer:
JEEP
Summary
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
Associated Products (31)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2013 Dodge Durango+ 11 more
Associated Documents
- Download MC-10220496-0001.pdf↗
February 24, 2021•Document ID: 10188824
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
18-023-21
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. The customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs.P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P1C54 - SCR NOx Catalyst Missing. P229F - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 2. P207F - Reductant Quality Performance. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P2201 - Aftertreatment NOx Sensor Circuit Performance - Bank 1 Sensor 1. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. P0300 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P249E - Closed Loop SCR Reductant Injection Control At Limit - Flow Too High. P0401 - EGR System Performance. P0128 - Thermostat Rationality. P218F - Reductant No Flow Detected. U0001-00 - CAN C BUS. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P1451 - Diesel Particulate Filter System Performance. P229E - NOx Sensor Circuit - Bank 1 Sensor 2. P2281 - Air Leak Between MAF and Throttle Body. P0218 - Transmission High Temperature Operation Activated (68RFE Only). P0868 - Line Pressure Low, MIL Action (68RFE Only). U110E - Lost Ambient Temperature Message. P205E - (Diesel Exhaust Fluid) Reductant Tank Temperature Sensor Circuit Intermittent (setting when the block heater is plugged in). The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P0421 - Catalyst 1 Efficiency Below Threshold Bank 1. P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low.
Associated Products (2)
2016 Ram 2500 2016 Ram 3500
Associated Documents
- Download MC-10188824-0001.pdf↗
February 24, 2021•Document ID: 10188620
Service Bulletin/Repair Instructions
EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; SERVICE BRAKES
Mfr Comm. #:
9004351
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
Associated Products (31)
2020 Ram 2500 2020 Ram 3500 2019 Ram 2500 2019 Ram 3500 2018 Ram 1500 2018 Ram 2500 2018 Ram 3500 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2013 Dodge Durango+ 11 more
Associated Documents
- Download MC-10188620-0001.pdf↗
February 22, 2021•Document ID: 10220565
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Mfr Comm. #:
S2018000007RevB
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Associated Products (8)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10220565-0001.pdf↗
February 22, 2021•Document ID: 10220470
Service Bulletin/Repair Instructions
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
9001764
Date Added:
September 26, 2022
Manufacturer:
DODGE
Summary
Noise coming from the rear HVAC blower due to interference.
Associated Products (4)
2008 Dodge Challenger 2008 Ram 3500 2008 Ram 4500 2008 Ram 5500
Associated Documents
- Download MC-10220470-0001.pdf↗
February 22, 2021•Document ID: 10220461
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
1810015
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Powertrain diagnostic and system enhancement.
Associated Products (3)
2013 Ram 1500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10220461-0001.pdf↗
February 22, 2021•Document ID: 10191432
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
18-100-15
Date Added:
May 3, 2021
Manufacturer:
RAM
Summary
Powertrain diagnostic and system enhancement.
Associated Products (3)
2013 Ram 1500 2013 Ram 2500 2013 Ram 3500
Associated Documents
- Download MC-10191432-0001.pdf↗
February 22, 2021•Document ID: 10188769
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Mfr Comm. #:
S2018000007 Rev.
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
Diagnostic Trouble Code (DTC) P0299 ? Turbocharger Underboost Additional Diagnostics
Associated Products (6)
2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10188769-0001.pdf↗
February 19, 2021•Document ID: 10220563
Service Bulletin/Repair Instructions
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Mfr Comm. #:
S2108000052
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
Associated Products (15)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10220563-0001.pdf↗
February 19, 2021•Document ID: 10188767
Service Bulletin/Repair Instructions
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER; ELECTRICAL SYSTEM
Mfr Comm. #:
S2108000052
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
Heated Seat LED Indicator Turns On And Back Off. One Or More Heated Seat DTC?s
Associated Products (12)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10188767-0001.pdf↗
February 17, 2021•Document ID: 10220556
Service Bulletin/Repair Instructions
BACK OVER PREVENTION
Mfr Comm. #:
S2008000042RevA
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Radio Display Is Black After Replacing The Rear View Camera
Associated Products (15)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2021 Ram 5500 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2020 Ram 5500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500 2019 Ram 5500
Associated Documents
- Download MC-10220556-0001.pdf↗
February 17, 2021•Document ID: 10188760
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
S2008000042 Rev.
Date Added:
March 15, 2021
Manufacturer:
RAM
Summary
Radio Display Is Black After Replacing The Rear View Camera
Associated Products (12)
2021 Ram 1500 2021 Ram 2500 2021 Ram 3500 2021 Ram 4500 2020 Ram 1500 2020 Ram 2500 2020 Ram 3500 2020 Ram 4500 2019 Ram 1500 2019 Ram 2500 2019 Ram 3500 2019 Ram 4500
Associated Documents
- Download MC-10188760-0001.pdf↗
February 16, 2021•Document ID: 10220614
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
2100721
Date Added:
September 26, 2022
Manufacturer:
RAM
Summary
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The following software enhancement is also available: Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.
Associated Products (3)
2020 Ram 3500 2020 Ram 4500 2020 Ram 5500
Associated Documents
- Download MC-10220614-0001.pdf↗

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