Ram 3500 Service Bulletins (2023)

375 manufacturer communications on file.

• September 15, 2023•Document ID: 10244347

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD WIPER/WASHER

  Mfr Comm. #:

  9004542

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.

  Associated Products (16)

  2023 Jeep Grand Cherokee2023 Ram 35002022 Ram 35002021 Jeep Cherokee2021 Jeep Grand Cherokee2021 Ram 35002020 Chrysler Pacifica2020 Chrysler Voyager2019 Jeep Cherokee2019 Ram 35002018 Jeep Cherokee2017 Jeep Cherokee2016 Jeep Cherokee2015 Jeep Cherokee2014 Jeep Cherokee2013 Dodge Dart
  Associated Documents

  • DownloadMC-10244347-0001.pdf↗
• September 13, 2023•Document ID: 10248560

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000014

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio Shutting Off Due to Hot Display

  Associated Products (11)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248560-0001.pdf↗
• September 13, 2023•Document ID: 10244399

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000014

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio Shutting Off Due to Hot Display

  Associated Products (11)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244399-0001.pdf↗
• September 9, 2023•Document ID: 10248556

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000011

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (51)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Commander2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500+ 31 more
  Associated Documents

  • DownloadMC-10248556-0001.pdf↗
• September 9, 2023•Document ID: 10244395

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2208000011

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (51)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Commander2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500+ 31 more
  Associated Documents

  • DownloadMC-10244395-0001.pdf↗
• September 1, 2023•Document ID: 10248592

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  93238

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  AISIN K1 SNAP RING REPLACEMENT

  Associated Products (15)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10248592-0001.pdf↗
• September 1, 2023•Document ID: 10244431

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  93238

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  AISIN K1 SNAP RING REPLACEMENT

  Associated Products (15)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10244431-0001.pdf↗
• August 31, 2023•Document ID: 10243293

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0820923

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (10)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243293-0001.pdf↗
• August 30, 2023•Document ID: 10243209

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93120

  Date Added:

  October 2, 2023

  Manufacturer:

  ALFA ROMEO

  Summary

  FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

  Associated Products (307)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Grand Caravan2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 287 more
  Associated Documents

  • DownloadMC-10243209-0001.pdf↗
• August 30, 2023•Document ID: 10243208

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93023

  Date Added:

  October 2, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

  Associated Products (307)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Grand Caravan2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 287 more
  Associated Documents

  • DownloadMC-10243208-0001.pdf↗
• August 26, 2023•Document ID: 10243186

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  S2308000108

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  The technician and owner would like to add a tire pressure monitoring system to a cab chassis vehicle.

  Associated Products (3)

  2023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243186-0001.pdf↗
• August 25, 2023•Document ID: 10243184

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  S2205000002

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  C003A-2F Right Rear Wheel Speed Sensor, C0037-2F Left Rear Wheel Speed Sensor Diagnostic Trouble Codes (DTCs) Set While Driving With Payload Or Trailer Towing.

  Associated Products (5)

  2023 Ram 35002022 Ram 35002021 Ram 35002020 Ram 35002019 Ram 3500
  Associated Documents

  • DownloadMC-10243184-0001.pdf↗
• August 24, 2023•Document ID: 10243271

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change

  Associated Products (92)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Grand Caravan2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 72 more
  Associated Documents

  • DownloadMC-10243271-0001.pdf↗
• August 23, 2023•Document ID: 10243176

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000043

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  SiriusXM (SXM) Advertisements Pop Up On Radio

  Associated Products (23)

  2024 Jeep Gladiator2024 Jeep Wrangler2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 1500+ 3 more
  Associated Documents

  • DownloadMC-10243176-0001.pdf↗
• August 19, 2023•Document ID: 10243266

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  2100223

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

  Associated Products (15)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10243266-0001.pdf↗
• August 17, 2023•Document ID: 10243164

  Service Bulletin/Repair Instructions
  POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  S2321000007

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10243164-0001.pdf↗
• August 17, 2023•Document ID: 10243098

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9100202

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  PUMP ASSY AND REACTION SHAFT 2023 DJ & D2: If DTCs P0944 and P0868 are present, do not replace the torque converter or internal transmission components. Refer to SOL Publication S2321000007.

  Associated Products (2)

  2023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243098-0001.pdf↗
• August 16, 2023•Document ID: 10243254

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0814823

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243254-0001.pdf↗
• August 9, 2023•Document ID: 10243157

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION

  Mfr Comm. #:

  S1808000097

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

  Associated Products (21)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 2500+ 1 more
  Associated Documents

  • DownloadMC-10243157-0001.pdf↗
• August 3, 2023•Document ID: 10243232

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0819023

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243232-0001.pdf↗