Ram 2500 Complaints (2022)

181 consumer complaints on file.

#11765850September 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
The DPF system failed prematurely at 68k. My truck as working fine with zero problems until I took it in for the Y43 safety recall July 2025. the dealership performed the software update without verifying if parts were in stock first. They took the part (dpf module) off a used truck from the lot and installed it on mine without asking me first. They told me they would call me when the parts became available. They never called so I took it in for a battery issue were the batteries were overheating and dying. I asked that they replace the used part and look into the fried battery issue. Knowing how this dealership operates I went ahead and marked the old part with nail polish. when I was called to pick up my truck I met with the GM and he assured me everything was taken care of and the new DPF Module was replaced. I got under my truck and the used part as still there. The GMs face went pale and couldn't believe that they had lied. He asked that I leave it so he could make things right. They replaced the DPF module and the batteries. I met with the service manager and he took full responsibility for the lies and theft. ( I have the conversation recorded). I went back a few days later to ask why my truck kept doing Regens like every 3 days and they informed me it was normal. fast forward to July 2006 same issues batteries fried and died then the DPF notification came up saying "DEF Filter Full Power Reduced See Dealer". I take it back to the same dealership and they informed me my DPF filter is full and I must pay $3800 out of pocket because the recall didn't cover it and neither does the extended warranty. I asked them how is it possible for my DPF filter to be full if all the REGENS are performed and the message will NOT clear until the region is complete. my filter never showed it was getting full and it never surpassed the 40 percent full and its impossible for it to be full from one day to the other. I took it to another dodge and stellantis refused to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765989September 21, 2026
SUSPENSION
The front right strut/shock is leaking and now both have to be replaced at only 48,000 miles and 4 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761213September 1, 2026
EQUIPMENT
The contact owns a Rexing R4 MD 4-Channel Dash Camera purchased at Walmart. The camera was designed with a 4-channel dash camera system used to record the front, rear, left, and right sides of the vehicle simultaneously. The contact stated that after installing the camera on a 2022 Ram 2500, the unit failed to turn off as intended and remained continuously powered and overheated. The contact expressed safety concerns that the failure presented a fire hazard. The contact attempted to notify the manufacturer via email and telephone at 877-740-8004; however, no response was received, and the telephone number was recently out of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760359August 28, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2022 Ram 2500. The contact stated that while attempting to exit the vehicle, the front driver's door became inoperable. The window and door actuator failed to function during the failure, requiring the contact to repeatedly pull the door handle and engage the actuator to exit the vehicle. The vehicle was taken to a dealer, where it was diagnosed that a piece of plastic near the wiring caused the wiring to fail, and the wiring needed to be replaced. The vehicle was not repaired. The contact expressed concern that the failure was hazardous due to a disability and presented a safety risk in the event of an emergency. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759573August 25, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I have dead pedal going on with my truck and when pulling out into traffic and truck does not go almost get hit by oncoming traffic and cause an accident and could end up deadly when the truck just losses the possibility to be limited to truck not being able to accelerate because it is having issues with the computer communicating with the sensor on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758140August 20, 2026
STEERING
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent mechanic who determined that there was a loss of power steering assist function, which was caused by water intruding into the power steering module connector. The vehicle was towed to the local dealer, where it was diagnosed with a loss of power steering assist caused by water intrusion into the power steering module connector. The dealer informed the contact that there was no warranty coverage on the vehicle. The vehicle was not repaired. The manufacturer confirmed that there was no warranty coverage for the repair. The failure mileage was approximately 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756715August 13, 2026
UNKNOWN OR OTHER
My vehicle was brought to my dealership for service on December 13, 2024, and again on January 13, 2026, due to a recurring Uconnect software/application failure. The system repeatedly displayed the message: “Uconnect Box requires service. Please visit an authorized dealer.” Over time this message continuously reappears while driving even after acknowledging the message earlier. This message would overlay critical driving information such as navigation, engine status, and trailer towing data. This message forces the driver to divert my attention from the road to locate and press “OK” on the screen, creating an ongoing and unacceptable safety hazard. I believe this distraction qualifies as a valid safety issue, under the NATSA guidelines for
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756058August 10, 2026
SERVICE BRAKES
ABS system HCU leaking internally Vehicles stopping ability may be impaired Vehicle brake pedal slowly sinks to floor. Ram dealership diagnosed a failed master cylinder internal seal and replaced the master cylinder with 25,272 miles on the vehicle on 3/17/26. Returned to dealership with same issue on 8/3/26 with 28,488 miles on vehicle. Ram dealership diagnoses the hydraulic control unit (HCU) is leaking internally on the ABS system. No warning lamps or other messages. First reported soft brake issue on 2/11/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753372July 28, 2026
STEERING
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 70 MPH, the steering wheel jerked to the right and the traction control warning light illuminated. The contact stated that while the vehicle was parked, the electronic stability control, Forward Collision Avoidance, check engine, and power steering warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that there was water intrusion in the rack and pinion, causing corrosion of the electronic power steering system and several other unknown components that needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750317July 14, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently went into LIMP Mode and failed to accelerate as needed. The contact pulled over and turned off the vehicle. The failure failed to be self-corrected after the vehicle was restarted. The vehicle was taken to a transmission specialist, who was unable to duplicate the failure. The contact was informed that the failure was electrical, and an unknown sensor was replaced; however, the failure persisted. The vehicle was taken to the dealer, who discovered a leak in the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the dealer to have the transmission replaced. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748300July 4, 2026
STRUCTURE:BODY
While driving the rear tail gate drops. This has happened on several different occasions. Once it dropped while towing a trailer and I damaged the tailgate on the trailer tongue jack. There is no indicator in the cab of the truck to inform you that the tailgate has dropped, unlike the door indicators. I am positive that the tailgate was up and latched, so it’s not an instance where the tailgate is not fully closed. This could lead to other vehicles or motorcycle riders hitting objects that may fall out of the open tailgate, causing damage or injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747488June 30, 2026
ENGINE
Lifter failure occurred on dangerous interstate interchange complete loss of power while towing a 14k pound mobile restroom bumper pull trailer in 6 lanes merging traffic from center lane 45 mph exit onto 60 mph interstate speeds XXX going onto XXX/[XXX] my scanner said dpf plugged stellantis mechanic claims lifter failure problem is complete loss of power happened in a dangerous area and waiting for a tow while hooked to a trailer was also dangerous due to high traffic area INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747220June 29, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and the trailer brakes became inoperable. After restarting the vehicle, the failure was self-corrected, and the trailer brakes operated normally. The vehicle was taken to the local dealer, but the cause of the failures was not yet determined. The manufacturer was not yet contacted. The failure mileage was 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745288June 19, 2026
SERVICE BRAKES
Vehicle would not start. I put a new battery in, the vehicle still would not start, and the break pedal was stiff. Had someone jump the vehicle, i started it and drove to the dealership service department where I originally bought the vehicle. They said it may be the starter. but they hadn't looked at the vehicle. I told them I would drive to a different shop because it's cheaper. When I tried to put it in drive the vehicle would not move it was giving an error message on the dash. I had to leave the truck there. 2 days later they called me and told me the issue was caused by a recalled part and they fixed the issue. When I arrived they told me I would have to pay $215 diagnostic fee. I told them it's federally prohibited to charge for a recalled part. I had to argue with them to get my vehicle back. They told me next time I should tow the vehicle if I dont want to pay a diagnostic fee. I attached proof of the recall service and the $215 fee listed that they tried to charge me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744944June 18, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743315June 10, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle has experienced repeated failures related to the diesel emissions system despite multiple repair attempts. The primary symptom is an illuminated check engine light accompanied by diagnostic trouble code P2459 (Diesel Particulate Filter Regeneration Frequency). The vehicle frequently enters regeneration cycles and continues to exhibit the same symptoms after major emissions system repairs. The emissions system components, including the Diesel Particulate Filter (DPF) and related DEF system components, were previously replaced by an authorized dealer. Following those repairs, the same warning light and fault code returned. The vehicle was subsequently inspected by another authorized dealer, which was unable to identify a definitive cause of the recurring condition. The check engine light was cleared, but it returned less than a week later with the same symptoms. The failure creates a safety concern because the vehicle may enter reduced-power or limp-home operating modes without warning, potentially limiting acceleration and the ability to maintain traffic speed. This is especially concerning when merging onto highways, crossing intersections, towing loads, or operating in heavy traffic. The recurring nature of the failure has reduced confidence in the reliability and safe operation of the vehicle. The condition has been reproduced multiple times and has been documented by authorized service facilities. Warning lamps and fault codes have repeatedly reappeared following repairs. The vehicle and emissions system components remain available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739071May 20, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2022 Ram 2500. The contact stated that the trailer wiring pigtail produced only 9 to 10 volts to the trailer lights and brake system. Even when the brake pedal was depressed, the voltage output was insufficient. While towing a trailer, the trailer brakes failed to operate adequately. The vehicle was taken to a local dealer, who stated that the vehicle was operating as designed. The vehicle was not diagnosed nor repaired. The manufacturer was notified, and a claim was opened. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734279April 28, 2026
POWER TRAIN
Per mopar recall ZA3 transmission tube and dipstick recall. When completed at Orange Coast Ram [XXX] , dealership completed recall, removed original dipstick, and provided a 15" locking dipstick the does NOT provide needed transmission fluid level. Inquired in Orange Coast Ram service department, stated they will not provide needed 44"dipstick to monitor trans fluid. I cannot order, purchase the needed dipstick, creating a dangerous situation if fluid is low, and will result in transmission damage and possible dangerous condition if transmission fails while driving/.towing. I was told I will have to go to dealership and have the level checked, which is a routine needed owner maintenance job CORRECTIVE MEASURE: PROVIDE NEEDED 44" DIPSTICK TO MONITOR TRANSMISSION FLUID LEVEL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733784April 25, 2026
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My truck was started in the morning and as it sat idle in the driveway I started attaching my trailer. By the time I got the trailer attached(20 seconds) there was smoke pouring out from under the hood. I immediately turned off the truck popped the hood and it was engulfed in flames. I was able to put out the fire with the garden hose. No check engine lights, no warning lights on dash, and I had just got it back from the dealership 2 days earlier and it passed a safety inspection before I picked it up. Im not sure what component failed but whatever did caused a fire
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11731360April 15, 2026
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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