Ram 2500 Complaints (2022)

181 consumer complaints on file.

#11518915April 25, 2023
POWER TRAIN
The transmission feels like it is shifting hard. When you come to a stop and it downshifts from 2nd to 1st sometimes it transfers all the power into 1st gear hard and makes the truck lunge forward as you almost come to a stop. You have to keep your foot firmly planted on the brake as you never know when it’s going to happen. I have the truck for 1.5 years and it’s happened to me about 10 times, very intermittent. I have had the truck in for service x3 times and they could not replicate the issue. There was another NHTSA I suspect had the same issue as me the ID# is 11502531. This person described almost the same issue, and our VIN almost match, and both vehicles were manufactured about the same time in the same location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518065April 20, 2023
UNKNOWN OR OTHER
Recall inspection of tailgate was performed by Pohanka RAM of Salisbury one month ago (visual inspection). Truck was deemed fine and recall ticket closed. While driving yesterday, the tailgate opened and truck bed contents fell out. Fortunately, vehicle behind swerved and second vehicle behind stopped and blocked roadway and assisted with retrieving contents that fell out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516489April 11, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 202 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516335April 10, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516006April 7, 2023
ELECTRICAL SYSTEM, POWER TRAIN
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) and 22V835000 (Power Train) however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515778April 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515197April 3, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514586March 30, 2023
STEERING, AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
The contact owns a 2022 Ram 2500. The contact stated while driving at an undisclosed speed, he heard a grinding sound coming from the steering wheel. The air bag warning light was illuminated. The contact then stated that the steering wheel electrical functions started to malfunction. The vehicle was taken to the dealer where it was diagnosed that the clockspring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512225March 16, 2023
ENGINE
There is an open recall that is not being taken care of by the manufacture stating my truck engine will catch fire when parked. Seems to me they should fix this as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512034March 15, 2023
UNKNOWN OR OTHER
While driving at 25mph in 4H, I heard what sounded like television static instead of the music I'd been playing with Carplay. Moments later my dashboard indicators flashed wildly and randomly. Within a few seconds, smoke was billowing out of the hood and fire was visible in the engine bay. The entire vehicle eventually burned down.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11511179March 10, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Vehicle has sat for 60 days due no parts available for repair , making the vehicle usable do to fire risk. Both recalls no parts available,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511119March 10, 2023
SUSPENSION, POWER TRAIN, SERVICE BRAKES
Went in on July 2022 to trade in my 2017 dodge was looking at the 2500 2022 was told 2 times it was a big horn. Wasn't was a tradesman. After so many times in shop I went over to sales in December to find out what to do so many safety issues. They called it a lemon and trade for exact same one make model year. Had 6 people helping us and they did it as a trade in. Lost my 30,000 trade in and made to pay off lemon. They sold it when no it is legally ours since we had to pay it off. New one is in shop with so many problems and lied to
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508926February 24, 2023
SERVICE BRAKES
The brakes fail to work when applied. When depressing the brake pedal it sticks half way and requires continued pressing and release of the pedal before locking the disc. During the process the vehicle propels forward, creating a safety hazard that could result a serious accident and death. The malfunction occurs at low and high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507743February 17, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to have the PM sensor installed, but that has not happened over a year later. The ECU will need an update once the sensor is installed, which would allow the Diesel Particulate Filter (DPF) gauge to function. This poses a risk to unknown regeneration occurrences, which could lead to a fire if the vehicle is parked next to dry grass or other flammable material. It also poses a significant risk for exhaust system emissions component failure in the future. The sensors and software update need to be completed as soon as possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507033February 13, 2023
POWER TRAIN
RAM 2500 was driven and parked on an incline. Driver shifted truck from drive to park which was verified by knob showing vehicle was in park. After turning vehicle off and exiting vehicle, vehicle began rolling down the hill unattended, with engine off, while in park. Vehicle rolled down hill with engine off in park and nearly collided into house with people in it. Furthermore, there was extreme risk of injury or death trying to jump into moving truck and hit the brakes causing it to stop.Issue could harm or kill someone. Driver then attempted to simulate the issue twice and successfully recorded video on phone. Driver repeatedly parked RAM truck on incline, shifted vehicle from drive to park, and lifted foot off brake pedal and vehicle began rolling down hill until brake was depressed. Vehicle was unable to be parked on hill without emergency brake being deployed or vehicle risked rolling down the hill. Owner has video footage of truck rolling down hill in park. Vehicle is scheduled to be inspected by RAM service center on March 2, 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505752February 6, 2023
SUSPENSION
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the warning message "Service Sway Bar" was displayed along with an audible alarm. The vehicle was taken to the local dealer who diagnosed that the sway bar was faulty and needed to be replaced. The sway bar was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The failure mileage was 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503142January 23, 2023
POWER TRAIN
The contact owns a 2022 Dodge 2500. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V835000 (Power Train). The contact stated that there was no dipstick for the transmission fluid, and the contact was unable to check the transmission fluid level. There were no warning lights illuminated. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 5,404.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502983January 21, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
First issue (intermittent) the light control did not come on or operate the lights in the auto position to a high beam in limited visibility. The rotation knob for interior lighting would not work and the display was bright that affected seeing at night. No codes was generated and will be going to have the vehicle check out by dealership on Feb 8 2023. Second issue the truck demonstrated a short loss of power (a low grinding was heard) in two instances that resulted in low acceleration when turning across traffic lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502799January 20, 2023
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately an hour after driving there would be a burning oil odor inside the cabin of the vehicle. The manufacturer was made aware of the issue. The approximate failure mileage was 4,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502590January 19, 2023
POWER TRAIN
The contact owns a 2022 Ram 2500. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V835000 (Power Train) however, after the recall repair was performed, the contact was unable to access the transmission dipstick to check the transmission fluid. The dealer was made aware of the failure and informed the contact that the vehicle needed to be serviced at the dealer to inspect the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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