Ram 2500 Complaints (2022)

181 consumer complaints on file.

#11545554September 20, 2023
UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Tailgate came open on several occasions How was your safety or the safety of others put at risk? This could have caused items in the truck bed to fall out and strike other automobiles Has the problem been reproduced or confirmed by a dealer or independent service center? I took the car to the dealer and they stated they had "adjusted and tested" said it is good Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542872September 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact stated while driving 70 MPH and towing a load, the air bag warning light illuminated. After a visual inspection of the engine compartment, the contact observed that both air bag fuses were blown. After restarting the vehicle, it seemed to return to normal functionality, but the contact experienced additional electrical failures with the electronic stability control activated, cruise control disabled, the seat belt warning light illuminated, and the SOS call system warning light illuminated. Additionally, the trailer brakes system warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact replaced the blown fuses, and the warning lights and system failures were resolved. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542158September 1, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536421August 4, 2023
ELECTRICAL SYSTEM
This is the second time this is happening, first time June 30 2023 it was towed to rainbow ram in Covington because it lost power and multiple warning lights came on, service shifter appeared in message center, truck got home and wouldn't shift, then wouldn't start. Theyouldn't find the problem I was told they detected high voltage and checked for loose connection but couldn't find any issue despite having the truck more than a week. On August 3rd while driving on i10 in Alabama the truck had a sudden drop in power and start decelerating almost every warning light came on the dash with multiple message in the message center. It is currently at tameron ram in Alabama. The put it on a computer that showed almost every control module has failed. RAM will not guarantee to provide me a rental truck and the dealer can't tell me how long they will have it. To be clear I have no complaint aboutTameron ram staff. The last message on the display said to stop the truck in a safe place and that it may not start again. While tri g to get to the dealer it was going crazy with different lights and windshield wipers turning on by themselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536322August 3, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535897August 1, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534777July 27, 2023
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2022 Ram 2500. The contact stated while driving 75 MPH, the “Diesel Exhaust Fluid Low – 5 Miles Before LIMP Mode" message was displayed. The contact stated that the diesel fluid was refilled several times. The vehicle was taken to the dealer and the contact was informed that the exhaust fluid was contaminated and that the tank needed to be replaced, and the O-ring seal needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534756July 27, 2023
SERVICE BRAKES
The contact owns a 2022 Ram 2500. The contact stated that while driving and attempting to park, when the brake pedal was depressed, it became spongy and was inoperable. As a result, the contact crashed into a building and damaged the aluminum siding of the building. The vehicle was taken to the dealer, where it was diagnosed with front left caliber failure and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 2300.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11533909July 23, 2023
ELECTRICAL SYSTEM
ODI 11533646 Recall 13A has not been repaired due to local dealer citing no parts available. (Eide Chrysler Bismarck ND). I called Chrysler help line and was told parts were available. I contacted dealer again and was told no parts to repair recall and no idea when they would be available. I can get no resolution through Chrysler or a dealer for this recall. Truck is unsafe to drive or park in my garage due to fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533646July 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531576July 11, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 23V060000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527988June 20, 2023
ELECTRICAL SYSTEM, POWER TRAIN
1. Android auto not connecting to Uconnect. 2. Transmission won't go into reverse. Truck at dealer service department now for 7 days and still nothing found. Truck was hooked up to computer and found nothing wrong. Reverse lights come on, but not engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526207June 9, 2023
POWER TRAIN
The contact owns a 2022 Ram 2500. The contact stated that while the vehicle was parked and turned off without the parking brake being set, the vehicle rolled away and struck a tree. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525062June 2, 2023
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), 22V835000 (Power Train), 22V904000 (Structure), and 23V060000 (Electrical System) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contacted both recalls were completed on June 13th, 2023, but feels the length of time to repair the recall was excessive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524173May 27, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Second 2022 ram 2500 tradesman and front end shimming at all speeds. Brakes go to floor. Radio, heater doesn't work all the time. Has a ticking sound until it warms up. Been in shop many times for problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522911May 19, 2023
UNKNOWN OR OTHER
Three recalls and of the 3 recalls two of the recalls on the vehicle i'm being told no ETA on parts not able to fix recalls Feb 09,2023 Manufacturer Recall Number13A NHTSA Recall Number23V-060 Recall StatusRecall Incomplete Summary An electrical short in the relay can potentially lead to a vehicle fire with the ignition on or off. Safety Risk A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. FCA Campaign ZB8 NHTSA 22V-904 MISALIGNED TAILGATE FCA CAMPAIGN ZA3 NHTSA 22V-835 TRANSMISSION FLUID EXPELLING FROM DIPSTICK MAY CAUSE FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521502May 11, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2022 Ram 2500. The contact stated after he shifted the vehicle from the neutral (n) position of a completed car wash service, he then shifted the vehicle to the drive (d) position when the vehicle inadvertently accelerated at a rapid speed without warning while the brake pedal was depressed. As a result, the vehicle crashed into a nearby gate. No injuries were sustained. No medical attention was required. No police report was filed. The vehicle was taken to the dealer it was diagnosed that either moisture or air that controls the acceleration entered the sensor, but no repair was needed however, the contact stated that the traction-control warning light was illuminated. The vehicle was taken to a different dealer where the failure could be duplicated and the contact was informed that an unknown recall had been completed. The contact stated that the traction control warning light was intermittently illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided multiple numbers to call but no further assistance was provided. The failure mileage was approximately 19,970.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11521480May 11, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 23V060000 (Electrical System) and 22V835000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Criswell Chrysler Dodge Jeep RAM of Thurmont (104 Frederick Rd, Thurmont, MD 21788) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520955May 8, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the part to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520759May 6, 2023
SERVICE BRAKES, ENGINE, SUSPENSION
2nd ram tradesman 2500 2022. Front end shakes and goes all over. Shimmer is normal at 65 but it's actually doing it at 35. Brakes are to the floor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ram 2500