Ram 2500 Complaints (2022)

181 consumer complaints on file.

#11591621May 30, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the tire pressure sensor was unavailable warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with failed tire pressure sensors. The contact was informed that the tire pressure sensors needed to be replaced. The vehicle was not repaired. The contact stated that the failure had previously occurred a year ago and the sensors were replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591052May 28, 2024
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
The transmission down shifts by itself while driving down the road . You have to stop an change the gears to park then start again.I has happened 3 or 4 times .most of the time when you stop at a light or stop sign and take off when it drops to a lower gear it makes a sudden jerk. Some times tyhe transmission slams in to gear rather hard, I am going to be out of warranty if some one does not fix this problem.It has 12,276.7 miles on it as of right now. Any help would be greatly appreciated. I don,t drive it much but it is going to blow the engine up or the tramission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590926May 27, 2024
ELECTRICAL SYSTEM
Day after purchasing my truck the navigation screen went blank after plugging in iPhone to charge by usb. I could not use the 3 month trial of connect or use the remote features to start my truck or use navigation system to drive to an address. Could not use WiFi hotspot. Password and name would change every time I set it up. My navigation address would be modified while driving in route taking me home n opposite direction away from where I was trying to go. All settings would be modified constantly. Paid $400+ for a year subscription for navigation and connect but can’t use. AT&T told me someone had acquired the cell number associated with the simcard module in the navigation system and the SIM card must be replaced or they could continue to unlock my doors. My truck has been broken into more than 7 times and have stolen cash, ham radio and keys to my home and RV. Cannot get service manager at Prestige Dodge to change the simcard module out. He changes his story every time I try to bring my try back n to get the simcard module replaced. I am disabled use a wheelchair or rollator to get around. I fear for my life due to the number of times they have broken into my truck. Have video footage of hackers using my Dodge Ram app on their cell phone and getting into my truck on more than one occasion. Have filed 5 police reports to date. They now prevent the officers from contacting me about the police reports I have filed and have stolen bags of silver bars and silver coins I gave my son. They have ruined 4 iPhones and 3 laptops that were in my Ram. To date over 23,000 in cost I have paid for new iPhones and new email addresses but nothing prevents them from continuing to open my truck door. They planted an Apple Air tag in my truck as well and sent me text messages while on vacation in oct 2023 showing my location while they broke into my Rv a fourth time. I feel my life is in danger and someone steal my truck or break in my home w sleep with no hearing aids on and kill
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589853May 21, 2024
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2022 Ram 2500. The contact stated while attempting to set the radio stations, the contact experienced failures with radio and other safety features which were controlled by the computer that controlled the radio. Additionally, the contact stated that the defroster, the back-up camera, and the hazard warning lights were inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the computer needed a software update. The vehicle was repaired. The contact stated that the software update failed to fix the vehicle. Additionally, the contact stated that the key fob failed to lock or unlock the doors. The manufacturer was informed of the failure. The failure mileage was approximately 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589720May 20, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The camera that controls the entire ADAS system randomly goes out or loses its calibration. This is so common the part is back ordered with no expected delivery date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587271May 6, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
the integrated trailer brake controller does not perform enought to actually engage the trailer brakes on multiple trailers. this should be a recall issue for ram. we have two ram trucks with the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584188April 20, 2024
ENGINE
This is a safety recall ISSUE, I continue to have a problem with this dealer (Hunter Dodge in Lancaster ca) on resolving 3 safety recalls on my 2022 Ram 2500 I have been on the dealers waiting list for 8 months now. Recently I received a call from Chrysler Co. that the dealer had the parts inhouse and I should call the dealer (Hunter Dodge in Lancaster ca) to set up an appointment. I called the person who is responsible at the dealership to get an appointment, she stated there was no reason for the appointment because she did not have the parts to fix my truck and hung up the phone. I received a call from Chrysler saying the parts are at the dealer, and yet when I call they continue to say the parts are not in. I am planning to go out of town with my family soon and I am VERY worried about this being a SAFTEY issue for 8 months now. I wonder if this problem qualifies as a 'Lemon Law' issue or any other action?, I hope you can help resolve this issue. [XXX] [XXX] 04/17/2024 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582503April 12, 2024
STRUCTURE:BODY
The good flutters at speed over 65 mph, when there's a headwind or crosswind. The hood flutters very badly when being passed head-on by a semi truck. Dodge (and most truck manufacturers) went to aluminum bonded hoods, as opposed to steel- the aluminum hoods have significant lift. I went to ram- they blamed the flutter on my big deflector. A simple search shows hundreds of complaints. I personally worry about hood latch failure or failure of the loop that locks into the hood latch itself- causing accidents. RAM is mute on the subject.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582426April 11, 2024
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580995April 3, 2024
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the "Service DEF Now." Message and check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the diesel exhaust fluid (DEF). The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to diagnose the failure but informed the contact that all diagnostic trouble codes were cleared. Later, the contact stated that while driving at an undisclosed speed, the vehicle displayed the message "Unable to Exceed 5 MPH." After which, the vehicle lost significant motive power. The vehicle was again taken back to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578503March 20, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
Al ir manejando se desconectó acc/fcw, lanesense y frenos de remolque
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578458March 20, 2024
POWER TRAIN
The contact owns a 2022 Dodge Ram. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that on some occasions, the message "Regenerate the Vehicle" was displayed. The vehicle was taken to a dealer, where it was diagnosed that the powertrain software module needed to be updated. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to another dealer, where it was diagnosed, and the dealer determined that the urea pump needed to be replaced. The part was replaced; however, the failure recurred. The vehicle was taken back to the same dealer, where it was determined that the air filter, the catalytic converter, the nitrous oxide sensor, the temperature sensor, and the particulate matter sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 33,962.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575032March 2, 2024
SUSPENSION
Ball joint going out known problem for these trucks and track bar also needing replacement already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572227February 15, 2024
SERVICE BRAKES
My 2022 RAM 2500 only has about 10k miles and today when I started the vehicle in my driveway, the ABS and Traction control lights came ON. Did some google searching and found that this is a known issues plaguing RAM trucks since 2018! I'm going to call dealer tomorrow and hopefully this can be diagnosed and fixed promptly. However I'm not confident as I'm still waiting on a different RAM recall which dealer says the parts are only being released to each dealer in quantities of 1 per month. Paying $80k+ for a truck that can't be driven due to known manufacturers issues from 6 yrs ago is unacceptable. I hope NHTSA can help force RAM to address these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568841January 30, 2024
UNKNOWN OR OTHER
The TPMS system has been in a failure state a total of three times so far. The error message has cleared itself after a random amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568229January 27, 2024
WHEELS, UNKNOWN OR OTHER
The Tire Pressure Monitoring System (as mandated by NHTSA) fails to function properly. The system can be inspected upon request by the NHTSA because the local dealerships cannot determine the problem and refuse to contact the manufacture. Operating vehicles with over/under inflated ties causes numerous driving difficulties as well as premature and unnecessary wear on the tires. If it wasn't a concern the NHTSA wouldn't have mandated TPMS. Dealership refuses to acknowledge there is a problem. They just inflate the tires to the manufacturer recommendation and say its fixed. 2-3 days later the system tells me I have low tires. When I Check my tires with a Digital Gauge the tire pressure is correct. Problem started 10 months after purchasing this vehicle new in Jan 2022. After confirming with the dealership the installation of aftermarket Tires/Wheels would NOT void my warranty, I had the Dealer installed a set of aftermarket tires/wheels. They were supposed to remove the TP Sensors from each tire/wheel and installed in the new aftermarket tires/wheels. At this point I don't know if its a Tire Sensor problem, a problem with the system ( I believe behind the rear seat) that relays the information to the Dash Cluster or the Uconnect5 System where the Tire Pressures can be set. Dealer states I MUST inflate ties to the Tire Pressure Label installed by the manufacture on the Door Jam. I know from 23 year military transportation experience and having a friend loose his life because of over inflating a tire in the Vehicle Maintenance Shop as well as a Commercial Driver License Instructor You always use the information on the side of the tire provided by the Tire Manufacture. The Tire Pressure Monitoring System is accessed through the UConnect5 Computer System where the owner can program features associated with the vehicle such as Temperature, Lighting, Radio Stations, Tire Pressures and a host of other features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566229January 18, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565709January 16, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564478January 9, 2024
ENGINE, ELECTRICAL SYSTEM
Turning into a gas station parking lot in Colfax, Ca noticed smoke coming from under hood and there were flames in the engine compartment. No warning lights. A fire extinguisher was used to put out fire. Fire department responded. Truck was towed to John L Sullivan Dodge Chrysler Jeep RAM 950 Harter Pkwy, Yuba City, CA 95993. Report was filed with Chrysler at 800-992-1997 11/16/2023 case #[XXX]. Have had no further response from Chrysler. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11562871December 31, 2023
ELECTRICAL SYSTEM
Been waiting months for recall parts, i have gone to two dealerships and still no call back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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