Ram 2500 Complaints (2022)

181 consumer complaints on file.

#11630887December 16, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
1. Complete Brake Failure. No warning lights came on. There is no emergency warning system for Brake Failure. This could have been catastrophic. This could have turned deadly if we were driving on the highway with no warnings Dec 15, 2024 I drove the truck during the day on the highway and made various stops for Christmas Shopping. I went for dinner with my Family. After dinner climbed into the truck and depressed the break and started the truck. Once the truck started the break pedal could be pushed to the back floorboards. I know this was not right. Turned the truck off and started it again and up it in drive thinking it would correct. It did not turned onto a sidewalk put he truck in park and called a towtruck. 2. The 12" display goes black constantly. Even after several software upgrades. You cannot see heat/radio/ mapping/ phone system nothing it completely shuts down 3. Transmission, when you stop and then drive slowly, press the brakes lift off the brakes slightly the truck lunges forward so you really have to be careful or you will crash into the car in front of you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629570December 9, 2024
ENGINE
Grid heater nut/bolt has been reported to deteriorate enough to allow the nut to drop into the intake manifold and get sucked into the engine causing catastrophic engine failure. This information comes from shops that have replaced the engines that have had this failure occur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629389December 7, 2024
SERVICE BRAKES
Vehicle purchased June 2022. I can't keep front brakes on the vehicle. July 4, 2023 Mileage 52154, the front brakes were worn out and replaced with Brake Best brake pads. January 12, 2024 Mileage 76200. Front brake pads worn out and ruined the rotors. Pads replaced with Raybestos pads and Brake Best Rotors. December 2024 Mileage 114261. Front brake pads worn out and are cutting into the front rotos so, I'm about to replace them with the fourth set of brakes since the truck was manufactured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622957October 31, 2024
UNKNOWN OR OTHER
The telematics display / unit displays errors and will freeze. If the driver has adjusted the volume, it may not work. They may try to do this several times not realizing that the radio is lagging. The volume will quickly ramp several moments later and could surprise a driver and cause loss of control. In addition, the on-screen navigation screen can freeze up and the applications appear to resize and freeze. It's possible that somebody may make an unsafe maneuver as a result of the delay or inconsistent presentation of direction. The problem has been seen three times at my local Ram dealership. They have been unable to remediate the issue. There are no prior warnings to the issue happening and no direct way to reproduce them or see if it will happen again. It has been happening on my vehicle since approximately February of 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620860October 20, 2024
SUSPENSION
Death wobble at 50 mph. Factory stock suspension 11,500 miles on vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618901October 9, 2024
ENGINE
Truck would not start or crank over. It had to be towed to a repair shop and the starter had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617406October 1, 2024
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR
The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 23V060000 (Electrical System), 24V415000 (Electronic Stability Control (ESC), Service Brakes, Air) and 24V436000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617070September 29, 2024
ENGINE, POWER TRAIN, LANE DEPARTURE: WARNING
The grid heater bolt can fail and fall into cylinder number 6 and cause catastrophic failure causing an accident. The 68RFE transmission is prone to failure and should be repaired/replaced. The hydraulic liters are subject to failure and should be replaced with solid lifters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616556September 26, 2024
FUEL/PROPULSION SYSTEM
Significant fuel leak from top of engine, leaking down back of engine and creating puddles on ground. Potential fire hazard due to proximity to turbo and exhaust. No warning lamps or messages. Issue was confirmed at dealer and repaired by replacing multiple fuel injector supply lines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608517August 14, 2024
SUSPENSION
I noticed that all four shocks on my 2022 Ram Longhorn limited edition with factory air ride suspension are leaking fluid from around the piston head. I have tried to get the problem fixed but have not been able to find OEM shocks or even aftermarket shocks. I took it my local dealer ship with the recall notice the first one I received ( I have two now) the dealer ship has found only two shocks but they haven't told me which ones ( front or rear). Lithia Jeep, Dodge, of Klamath Falls Oregon knows all about this problem. They don't want to do the recall notices until all the parts are in, plus the bug deflecter on the front of the truck needs to be installed.I have been waiting now for about six months with no word as to how long it's going to take to get some shocks I continue stopping by to see if there is any news about the shocks but nothing yet, I have only about 43 or 44 thousand miles on this truck as it isn't driven that much. I have noticed that the suspension is really getting a hard work out when driving the rear air ride suspension is the only thing that is working on the rear . I am afraid that something else is going to fail or break that's going to cost me thousands of dollars that I don't have. Can't someone look into this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608033August 12, 2024
POWER TRAIN
4.10 Axle Ratio has manufacturing defect. Pinion bearing spins in differential housing causing miss-alignment between pinion and ring gear. Resulting in vibration, noise, binding at low RPM and slamming sensation with sudden acceleration. Full rear end lock up possible. Providing dangerous situation, especially when using as tow vehicle. Truck reported has 3rd (third) axle housing installed, with defects already present requiring another replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598668July 3, 2024
SUSPENSION
A driver was driving their vehicle on surface streets in Hollywood, CA. When they went to make a 3-point turn to park, they heard a loud noise and felt the vehicle drop. The driver got out to look and saw that the left front wheel was loose and bound up into the vehicles fender. The unit was towed back to the yard and inspected by our internal Fleet Department. It was found that the left front knuckle assembly had cracked, broken and failed between the lower ball joint and the rest of the knuckle assembly. The vehicle was towed to a Ram dealer where it was repaired under warranty and the failed parts were retained by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598661July 3, 2024
POWER TRAIN
A driver was driving their 2022 Ram 2500 to the first job of the day on surface streets in Hollywood, CA. While driving they heard a sudden banging noise from under the truck and lost the ability to accelerate. The driver used the service brakes to stop the vehicle and attempted to put the unit in Park, but Park would not hold the vehicle. The vehicle would also not go into drive or reverse, so they used the parking brakes to secure the vehicle. The vehicle was towed back to the yard and inspected by our internal Fleet Dept. It was found that the driveshaft had come disconnected from the transmission output flange. Three of the four bolts were missing and the fourth was sheared off in the output flange. When the driveshaft came loose it dented the bottom of the cab, tore up a wiring harness and damaged the carrier bearing. The vehicle was towed to a Ram dealer where they replaced the driveshaft and damaged components under warranty and retained the failed parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598375July 2, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 22V835000 (Power Train) and 23V060000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597935July 1, 2024
AIR BAGS
The contact owned a 2022 Ram 2500. The contact stated while a company employee was driving at 45 MPH through an intersection with a green light, the vehicle was impacted on the front passenger side. The other vehicle failed to yield at a yellow blinking light at the intersection causing the impact. No air bags deployed. No warning light had illuminated. The driver sustained unknown injuries and received medical attention. The other driver sustained unknown injuries but it was unknown if medical attention was received. A police report was filed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 57,009.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11595381June 19, 2024
UNKNOWN OR OTHER
Rear backup camera display frequently failed for brief periods of time. Failure was unpredictable. I backed into low post hitting corner of rear bumper on passenger side during such a display failure. This resulted in major damage to the rear bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11594756June 17, 2024
SUSPENSION, POWER TRAIN
25k miles. Rear end began to shake Balances tires 4 different shops. Doesn't follow tires. Come to find out I have 3 ujoints leaked out all grease and both rear shocks are soaked in their own oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594668June 16, 2024
POWER TRAIN
Transmission is leaking under oil stick
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593905June 12, 2024
SERVICE BRAKES
Driving on the freeway and I was cut off. And failed to work went sliding and had to steer into the emergency lane to avoid a collision
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592767June 5, 2024
FUEL/PROPULSION SYSTEM
the forward fuel filter canister is constructed of plastic.i have found several blog sites complaining of the canister cracking and leaking fuel down the side o the engine.i replaced the filter in my truck several months ago and last week I noticed a heavy flow of fuel coming from under the diesel motor.the dealer said I did the damage when I changed the filter[a very simple job that any room temperature IQ mechanic could perform}now they want to charge me hundreds to replace it. I found a company that has already made a better part to replace the cheap plastic canister with a billet aluminum fixture.i don't think its right to push off their poor quality parts on consumers and then make them pay to fix it.check out Cummins Forum and Black Market Performance for the improved replacement parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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