Ram 1500 Complaints

1,938 consumer complaints on file.

#11548539October 5, 2023
ENGINE
After stopping at a stop sign. Started to go through and my engine shut off . I had to release the emergency brake for some reason to get the engine started. It also happened 2 other times while turning left or right. If someone were close to me they wouldn’t have had the time to stop. It was a dangerous situation. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548518October 5, 2023
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While pulling out of a stop light, my 2022 Ram 1500 stalled, and the parking brake engaged while I was in the middle of the intersection. After getting the truck restarted and safely getting through the intersection, the battery indicator warning light came on and the voltage gage dropped dramatically. When I took the truck to the dealer I was told they could not replicate therefore it was in safe operating condition. My truck is one year old with only 7400 miles. Also the dealer disputes the active recall on my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548509October 5, 2023
ENGINE
The HPFP on my 2022 RAM Rebel Eco Diesel is a potential failure my dealer is aware but no fix has been available. I ask each time I am at the dealership and told no resolution has been provided. This is going on a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548421October 5, 2023
ENGINE
In September of this year (2023), while driving, the engine stalled. Information on the Driver Information Center said to put foot on brake and press "start" to start engine. Note that I was rolling along at about 30 mph in heavy bumper-to-bumper traffic in a middle lane of a multi-lane interstate during rush hour while towing a trailer at the time. I was completely blocked in by traffic, and there was no way to safely pull over to the shoulder. I tried lightly stepping on the brake and pressing start to see if it would restart while moving. This didn't work. I shifted to neutral and tried again. The engine still would not start. Eventually the truck slowed to a few miles per hour when the emergency brake came on, bringing the truck and trailer to an abrupt stop in the middle of heavy interstate traffic. Once stopped, I was able to shift to Park, step on the brake and press Start. The engine started. I was then able to shift to Drive, release the parking brake, and accelerate. After the restart, everything worked normally and I continued my trip from Chicago to North Carolina without incident. This is the second time this has happened. This exact same scenario also happened in the spring of this year (2023). I was not towing a trailer at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548387October 5, 2023
STEERING, POWER TRAIN
The contact owns a 2023 Ram 1500. The contact stated while driving 5 MPH, the vehicle independently shifted into park(P) and the steering wheel became stiff. No warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic was not able to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548246October 4, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving at an undisclosed speed, the windows in the vehicle started to become foggy; severely reducing driver visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to diagnose a failure. The vehicle was not repaired. The vehicle was taken back to the dealer, who then advised the contact that a failure did not exist. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548168October 4, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547979October 3, 2023
BACK OVER PREVENTION
The contact owns a 2021 Ram 1500. The contact stated when the vehicle was shifted into reverse(R), the image from the rear-view camera was blurry or blank. The contact stated that the failure had been occurring for over 2 years. The contact stated that he researched online and related the failure to NHTSA Campaign Number: 23V059000 (Back Over Prevention) however, the VIN was not included. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear-view camera needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547035September 28, 2023
EXTERIOR LIGHTING
The left turn signal does not turn off after the turn is completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547012September 27, 2023
EXTERIOR LIGHTING
Left turn signal doesn’t cancel on its own. You signal left and you make a left turn and the signal is still blinking. This is a widespread issue according to other Ram 1500 owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546644September 26, 2023
ENGINE
There is an exhaust leak out of both exhaust manifolds. The gasket material is disintegrating and you can smell the fumes in the cab.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546381September 25, 2023
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AFTER COMING TO A STOP, OR NEAR STOP, THEN TRYING TO GO AGAIN, VEHICLE HAS SHUT ITSELF OFF AND ENGAGED PARKING BRAKE 3 TIMES NOW IN LAST MONTH. YOU HAVE TO THEN PUT IN PARK DISENGAGE PARKING BRAKE RESTART AND HOPE YOU CAN GO, SOMETIMES TAKES 2 OR 3 TRIES. I SEE THIS COMPLAINT EVERYWHERE ON FORUMS. THIS IS GOING TO GET SOMEONE KILLED AS THEY TRY TO PULL OUT IN TRAFFIC! DEALERS SAY THEY CAN'T REPLICATE ISSUE, AND DO NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546267September 24, 2023
AIR BAGS, FUEL/PROPULSION SYSTEM
Manufacturer failed to complete repair on recall for HPFP and airbag in a timely manner with no timeline or remedy available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546127September 23, 2023
POWER TRAIN, SERVICE BRAKES, SUSPENSION
Rpm goes up and down to 3 on 10-20 mph. back bed wiggles on 60mph lots of vibration going on! Brakes have some grinding sound.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546040September 22, 2023
UNKNOWN OR OTHER
I purchased this vehicle on May 4, 2023. On 8/5/23, the vehicle did an over the air software upgrade to T25.48. After it did the upgrade a few of my safety features were erased/eliminated. The side cameras stop working. I brought the truck to Stewart Dodge Dealership in Colma Ca. on 8/7/23 so they can reflash the system. The mechanic said that my truck wouldn’t accept the reflash. It appears my system got corrupted from the software upgrade. After the reflash, my hands free text messages thru the radio stopped working. The mechanic told me that there is a TSB case # S238A000041 about a potential problem after doing this software upgrade. Since then, a Dodge Customer Service representative contacted me, Beth J. and told me that I have a Star case # now. My Star Case # is [XXXXXX] In my opinion, this software upgrade made my truck a safety hazard to me and the public. Stewart Dodge Dealership is saying I have to wait for any repairs since a software enhancement is expected in the 4th quarter 2023. They will not change the radio or throw parts at it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545797September 21, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545704September 20, 2023
POWER TRAIN, ENGINE
9/28/2023 - As I was slowing the vehicle down at a stop sign, the vehicle suddenly switched from drive to park, and the parking brake was activated. The motor stopped operating and the light indicating the engine was not operating was on. I was able to start the truck without further problem. The truck has a 5.7 e-torque. On 9/11/20213 the truck was left at Moss Brothers Dodge for diagnostic. The truck was there for 3 days. On 9/13/2023 I picked up the truck. The diagnostic evaluation was unable to retrieve codes errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545546September 20, 2023
ELECTRICAL SYSTEM
The Auto Stop / Start system continues to malfunction. This occurs while the vehicle is in operation and is intermittent. The dealer serviced this issue a couple of times, and replaced the PCM but the issue continues to be intermittent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545406September 19, 2023
FUEL/PROPULSION SYSTEM
The fuel system issue at RAM has been known for months and still there is no "fix". I have been trying to trade my vehicle since summer (2023) and I am completely stuck because of the issue. Dealers will not take it because they cannot resell it. The value it at auction price which has devalued my vehicle from the ~$81K sticker price to now they say I can buy a new vehicle (same) for ~$69k. They have literally stuck me in the corner without having remedy. Are they even working on it? The OEM's seemingly reluctance to act, in // with accelerating the devaluation of my vehicle, feels like a class action lawsuit waiting to happen. Can NHTSA apply some pressure here on behalf of consumers everywhere? Also sorry but the email links in your website do not work so this was the only way I could find to get a message through. So sorry and thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545328September 19, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 25 MPH, the vehicle stalled. The vehicle was towed to the local dealer. No further information was available. The failure mileage was 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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